Juliette Terrace

Pros

• The facility was very clean, with clean rooms and bathrooms, including a well-equipped handicapped bathroom.
• The staff were very helpful, respectful, and professional.
• ThedaCare provides quality care at its finest.
• Juliette Manor staff are caring, attentive, and professional; therapists are outstanding.
• The gym at Juliette Manor helps people get back on their feet and regain a healthy, happy lifestyle.
• The kitchen staff are outstanding; meals are good, substitutions are available, and staff are polite and accommodating.
• The nurses and CNAs are among the best in their field.
• The Berlin Hospital emergency team did wonderful work; the orthopedic surgeon and anesthesiologist were outstanding.

Cons

• During the pandemic, there were no activities or rehab services, and the resident was confined for over two weeks with nothing to do or contact.
• The staff were described as very uncooperative.
• The reviewer felt the care for their mother was not good, as she seemed weaker after a week.
• Some staff were said to not care, preferring to let patients sleep so they wouldn't have to work.
• There was a lack of communication about the patient's progress; no one knew anything and doctors reportedly only came by once a month, with everything kept on clipboards.
• The reviewer found returning to the facility would be downright scary.
• The pandemic was described as confusing.
• There was poor hospitality for patients.

Review

The collection of experiences paints a picture of a Wisconsin network where cleanliness, accessibility, and attentive care are repeatedly highlighted. Visitors and residents describe facilities that feel orderly and well-kept, with thoughtful features for mobility challenges. A handicapped bathroom is described as well-equipped, with a walk-in shower that makes daily routines easier, and a big mirror at the sink that lets someone sitting in a wheelchair comfortably wash their face, brush their hair, and groom themselves. These touches - clean rooms, practical bathroom design, and generous space - set a tone of comfort and dignity that many reviewers notice right away.

A recurring thread centers on the people who provide care. One long-time viewer notes a sustained commitment to quality since moving to the area in 2018, with high praise for ThedaCare itself and the team at Juliette Manor. The reviewer who suffered a serious ankle injury emphasizes how staff listen and record what you say, ensuring information reaches the right hands. Therapists are singled out for praise, with many thanks directed at the rehabilitation team and the well-equipped gym designed to help patients regain health and independence. The kitchen staff also earns kudos for meals that are described as pretty good, with a flexible menu that allows substitutions, reflecting a customer-service mindset. Across roles - nurses, CNAs, therapists, and kitchen workers - the sentiment is gratitude for professional, respectful, and helpful care.

Medical journeys within the network further reinforce the sense that this is a capable system with strong teamwork. One reviewer recounts a sequence that began with a Berlin Hospital emergency department visit, where an external halo was applied before transfer to Juliette Manor and eventual surgery in Neenah. The orthopedic surgeon, the surgical team, and the anesthesiologist are all praised as outstanding, highlighting competence in acute care and transition back to more ongoing support. The overall portrayal is of a cohesive, well-functioning continuum, with ThedaCare described as an outstanding organization in Wisconsin and a source of reliable, patient-centered care during serious medical events.

Amid the positive experiences, there are also candid observations about the realities of care during challenging times. A reviewer who arrived at Juliette Manor describes a personal sense of kindness and safety, yet acknowledges that their attitude is partly shaped by their own mood and reflections on their stay. They note that during the pandemic, activities and rehab services dwindled or were confined, and communication could become confusing. They clarify that they did not have COVID, but point to a broader atmosphere of disruption that, in their view, warranted a second look or a renewed opportunity to experience the facility under less restrictive circumstances. "The staff are very uncooperative" is one stark line in their account, underscoring how extraordinary times can strain even strong teams and complicate the patient experience.

A final set of perspectives mixes warmth with practical critique. Several entries celebrate staff kindness and professional advocacy, with references to caring employees and the sense that some people would choose to make Juliette Manor their forever home. Yet there are also warnings and frustrations. In one case, a family member describes a relative with a broken hip who, after a week, seemed weaker and faced communication gaps about getting up for walks. They mention some staff who are attentive, while others appear disengaged or overwhelmed, with doctors visiting only monthly and important information kept on clipboards. The overarching message is nuanced: there are many dedicated, compassionate professionals who do excellent work, but there are moments when communication, consistency, and attentive bedside care fall short for some patients.

Taken together, these accounts present a landscape of high-quality, thoughtful care within ThedaCare's network, underscored by clean, accessible facilities and a strong emphasis on rehabilitation, nutrition, and respectful treatment. The praise for therapists, nurses, and support staff reflects a network that can deliver remarkable bedside care and effective recovery experiences. At the same time, the reviews don't shy away from challenges - pandemic-era restrictions, uneven day-to-day communication, and occasional gaps in staff engagement that can affect individual patient experiences. Overall, the stories celebrate a trustworthy system known for capable medical professionals and compassionate service, while also highlighting areas where ongoing attention and improvement can further elevate patient comfort, coordination, and satisfaction.

Located in Berlin, Wisconsin, this part of town offers a variety of amenities and services suitable for senior living. With several parks nearby including Nathan Strong Park and Riverside Park, residents can enjoy outdoor activities and gatherings. There are also pharmacies such as Field Pharmacy and Chn Pharmacy Green Lake in close proximity for convenient access to healthcare needs. A selection of restaurants like Jeff's Pizza and Shepard's Drive-In provide dining options within walking distance. Places of worship including United Methodist Church and Trinity Lutheran Church cater to spiritual needs, while physicians at Lakeside Neurocare and hospitals like Berlin Memorial Hospital ensure medical care is easily accessible. Transport options like Ripon Taxi are available for travel convenience, while cafes such as Sassafras offer a cozy atmosphere for socializing. Overall, this area provides a well-rounded community with essential services for seniors looking to settle down in a peaceful neighborhood.

Parks

• Nathan Strong Park (0.1 miles)
• Berlin Park & Recreation (0.2 miles)
• Riverside Park (0.8 miles)
• Forsyth Park (0.8 miles)
• Ripon Dog Park (8 miles)
• Waukau Youth Center (8.6 miles)
• Waukau Creek Dam (8.8 miles)

Pharmacies

• Field Pharmacy (0.2 miles)
• Chn Pharmacy Green Lake (8 miles)
• Walgreens (8.8 miles)
• Ripon Drug (10.1 miles)
• Omro Health Mart Pharmacy (11.1 miles)
• Omro Pharmacy (11.1 miles)
• Omro Pharmacy (11.3 miles)

Restaurants

• Jeff's Pizza (0.2 miles)
• Rendezvous (0.2 miles)
• Domino's Pizza (0.3 miles)
• Shepard's Drive-In (0.3 miles)
• Subway (0.4 miles)
• Misty Inn (0.4 miles)
• McDonald's (0.6 miles)

Places of Worship

• United Methodist Church (0.3 miles)
• Wels (4.8 miles)
• Trinity Lutheran Church (7.3 miles)
• Federated Church Of Green Lake (8.3 miles)
• Waukau United Methodist Church (8.7 miles)
• First Congregational Church (8.8 miles)
• Trinity Lutheran Church (9.1 miles)

Physicians

• Lakeside Neurocare (0.6 miles)
• Chn Radiology Services (0.6 miles)
• Ent Allergy Associates Berlin (0.6 miles)
• Chn Medical Center-Eastridge (1 miles)
• Chn Dermatology Clinic (7.8 miles)
• Green Lake Medical Clinic Sc (7.8 miles)
• ThedaCare Physicians-Ripon (9 miles)

Hospitals

• Berlin Memorial Hospital (0.7 miles)
• Community Health Network (8 miles)
• Family Health Care Clinic (8.5 miles)
• Ripon Medical Center (10.7 miles)
• Ripon Medical Center (11.2 miles)

Transportation

• Four Corners Sportsman's Pride Taxidermy (5.5 miles)
• U-Haul Neighborhood Dealer (9.5 miles)
• Ripon Taxi (10.1 miles)
• Bed-ah-Wick Field (11.9 miles)
• U-Haul Neighborhood Dealer (12 miles)

Cafes

• Sassafras (8.6 miles)
• Rock Coffee House And (9.3 miles)
• Kristina's Family Cafe (10.1 miles)
• MB'S Coffee Clutch and Custom Cakes (11.1 miles)
• BeerBellys (12.3 miles)

Theaters

• Campus Cinema Ripon, Wi (10 miles)