Heartwood Homes Senior Living III

1407 North Mason Street, Appleton, WI 54914

For more information about senior living options: (844) 490-3973

4.6 from 46 reviews
5 stars
40
4 stars
1
3 stars
0
2 stars
1
1 stars
4

Assisted Living Board and Care Home Memory Care

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    Overall Review of Heartwood Homes Senior Living III

    Pros

    • pro Heartwood Homes offers a cozy, homey environment where residents are treated like family.
    • pro The staff are kind, compassionate, and dedicated, giving residents genuine respect and love.
    • pro The management goes above and beyond to support families and ensure residents are well cared for.
    • pro Heartwood's memory care expertise provides valuable guidance and reassurance to families.
    • pro The facility is clean, well-maintained, and warm, with a comfortable atmosphere.
    • pro Its smaller size and easy floor plan enable more personal, attentive care.
    • pro Caregivers, managers, and owners know residents well and help them feel useful and loved.
    • pro Healthcare professionals, including hospice staff, would recommend Heartwood for its attentive, resident-centered care.

    Cons

    • pro Initially mom's move was not a good situation.
    • pro Mom was sad and confused, and it took a good month to adjust.
    • pro The move was the hardest thing they had to do.
    • pro There were some bad days.
    • pro Her transition into Heartwood was difficult because she didn't want to leave her home.
    • pro American Grand proved to be a very big mistake.
    • pro Unfortunately, mom is now on hospice.

    Review

    Heartwood Homes emerges in these stories as more than a place to live in later years; it's described as a warm, family-centered home where care feels personal, steady, and deeply comforting for both residents and their families. Across multiple accounts, families chalk up the decision to move their loved ones there as one of the best they've made for safety, dignity, and overall well-being. The atmosphere is repeatedly praised as cozy and homey, with staff who treat residents with genuine kindness and respect, almost as if they were part of a family themselves.

    A consistent thread throughout the testimonials is the standout compassion and dedication of the people who work at Heartwood. Owners, managers, and front-line staff alike are portrayed as intimately involved in daily care, sometimes going above and beyond in ways that are especially meaningful to families navigating dementia, memory care needs, or end-of-life transitions. The owner, Jason, is singled out for his patient guidance and supportive presence, while Brianna, the manager, is recognized for maintaining a level of kindness and attentiveness that reassures families during difficult decisions. One family even notes the core philosophy of the place with the line "Your Family Is Our Family," underscoring a culture where residents are treated as cherished individuals.

    Memory care is highlighted as a particular strength of Heartwood. Families recount careful attention to behavior changes, memory-related challenges, and sensory or emotional needs, all delivered with patience and understanding. The staff's ability to recognize and respond to subtle cues - such as addressing a resident's routine concerns or quietly coordinating safe, nutritious meals for someone with food allergies - demonstrates an emphasis on individualized care. The result is not only safety but also a sense of dignity and peace for families who worry about safeguarding and supporting their loved ones' daily lives.

    Size and layout matter in these reflections, too. Heartwood is described as smaller and more intimate than larger facilities, with a comfortable floor plan where everything feels approachable and within easy reach. The setting's coziness and the sense that residents can walk the halls, join in dining rooms, and participate in activities without feeling overwhelmed are repeatedly praised. The location in Appleton - the heart of the community - adds to the sense that residents remain connected to familiar surroundings and routines, which many families believe is crucial for someone dealing with dementia or a new living arrangement after a hospital stay or rehab.

    Transitions, while challenging, are portrayed as opportunities for deep reassurance and renewed quality of life. Several families describe initial periods of sadness or confusion as their loved ones adjusted to Heartwood, followed by noticeable improvements: residents smiling, engaging with others, enjoying meals, and participating in activities and celebrations. One account highlights a mother who gradually becomes more active, eats better, and begins to form new relationships with other residents and staff. Caregivers themselves often become part of the healing process, with caregivers and even staff taking time to visit and talk, strengthening connections that help both residents and families feel seen and valued.

    End-of-life care is described with extraordinary warmth and humanity. In some stories, Heartwood staff remain present and supportive during a loved one's final days, offering comfort, thoughtful words, and a steady presence even when circumstances are intensely emotional. A hospice nurse voiced a rare endorsement, noting how the staff know their residents well and can speak to their needs without always needing a formal directive, which speaks to a level of intimate understanding that families prize in such difficult times. Families express gratitude for the consistent, compassionate presence that allows them to feel that their loved one is cherished, respected, and cared for with genuine tenderness.

    Several testimonials emphasize the family-owned nature of Heartwood and the genuine, long-term commitment this brings. The messages highlight continuity - long-standing employees, personal involvement from owners, and a sense that the staff truly treats every resident as if they were their own family member. This personal, relational approach - coupled with attentiveness to individual histories, preferences, and even everyday preferences like helping with tasks residents enjoy - creates a distinctive atmosphere of belonging and safety. These stories collectively portray Heartwood as more than a facility; it is a community where love, respect, and professional care intersect in meaningful, tangible ways.

    Taken together, the reviews paint a compelling portrait of Heartwood Homes as a trusted, compassionate option for families seeking memory care or assisted living. The combination of a cozy, home-like environment; a dedicated, experienced staff; strong memory-care capabilities; and a family-owned ethos that prioritizes personal connection makes Heartwood repeatedly stand out as a place where residents feel safe, respected, and genuinely cared for. For families facing the daunting task of choosing care for a loved one with dementia or complex medical needs, these testimonials present Heartwood as a beacon of warmth, reliability, and heartfelt dedication - one that families are invited to visit and experience for themselves.

    Features

    Housing

    • 18 resident community capacity 18 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Outagamie County Regional (5 miles away) Outagamie County Regional (5 miles away)
    • Austin Straubel International (21 miles away) Austin Straubel International (21 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Heartwood Homes Senior Living III is a premier assisted living community located in Appleton, WI. Our community offers a range of care services including board and care home options as well as specialized memory care for those with Alzheimer's or dementia.

    Residents at Heartwood Homes enjoy a variety of amenities designed to enhance their comfort and wellbeing. Our dining room provides delicious meals that can accommodate special dietary restrictions. Each living space is fully furnished and residents have access to outdoor spaces such as gardens for relaxation and enjoyment. Housekeeping services ensure that our community remains clean and tidy at all times.

    Our caring staff is dedicated to assisting residents with their activities of daily living, including bathing, dressing, and transfers. We coordinate with healthcare providers to provide the necessary medical care for our residents, including transportation arrangements for medical appointments. Additionally, we offer medication management services to ensure that each resident receives their required medications on time.

    At Heartwood Homes, we prioritize the mental wellness of our residents. We have a mental wellness program in place to cater to the emotional needs of each individual. For those with mild cognitive impairment or dementia, we offer specialized memory care programming.

    Within our surrounding neighborhood, there are numerous conveniences available to our residents. There are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby for easy access.

    We invite seniors seeking an exceptional assisted living experience to join us at Heartwood Homes Senior Living III in Appleton, WI.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.5 miles)
    • Home Town Pharmacy (0.8 miles)
    • Pick 'n Save Pharmacy (0.9 miles)
    • Walgreens (1 miles)
    • Walgreens (1 miles)
    • Consumer Prescription Center (1.1 miles)
    • Motus Rx (1.7 miles)

    Restaurants

    • Richmond Street Pub (0.5 miles)
    • Taco John's (0.5 miles)
    • The 10th Frame (0.6 miles)
    • Emmett's (0.9 miles)
    • Good Company (1 miles)
    • Appleton Beer Factory (1.1 miles)
    • Sangria's Mexican Grill (1.1 miles)

    Hospitals

    • Valley Thermography (1 miles)
    • Icu (1.6 miles)
    • Appleton Medical Center (1.6 miles)
    • Martha Siekman Cancer Center (1.7 miles)
    • St Elizabeth Hospital Auxiliary (2.1 miles)
    • St Elizabeth Hospital (2.1 miles)

    Cafes

    • Starbucks (1 miles)
    • Copper Rock Coffee (1.3 miles)
    • Starbucks (1.7 miles)
    • Starbucks (2.2 miles)

    Parks

    • Erb Park (1.2 miles)
    • Jones Park (1.3 miles)
    • Pierce Park (1.5 miles)
    • Alicia Park (1.9 miles)

    Physicians

    • Motion Synergy (1.2 miles)
    • Hotchandani Laser, Vein and Cosmetic Surgery (1.3 miles)
    • RAYUS Radiology (1.3 miles)
    • Ramos, Shiloh John H Bradley Va Community Based Outpatient Clinic (1.3 miles)
    • Dr Kagan's Dermatology Practice (1.3 miles)
    • Kagen Allergy Clinic (1.4 miles)
    • Lifeline-Thedacare (1.4 miles)

    Places of Worship

    • First United Methodist Church (1.4 miles)

    Theaters

    • Hollywood Cinema Appleton, Wi (1.9 miles)

    Frequently Asked Questions

    Where is Heartwood Homes Senior Living III?
    Does Heartwood Homes Senior Living III provide care for residents with dementia or Alzheimer's disease?

    Nearby Communities

    Assisted Living in Nearby Cities

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