Information last verified:
1407 North Mason Street, Appleton, WI 54914
For more information about senior living options: (844) 490-3973
The staff is described as kind, compassionate, and treats residents like family. The living environment is comfortable, homey, and welcoming. Families have peace of mind knowing their loved ones are safe, respected, and well cared for. The management team is said to go above and beyond for families. The memory care team provides invaluable expertise and support. Heartwood Homes is portrayed as a small, family-owned facility offering personalized care. The owners and staff are commended for building genuine, caring relationships with residents and families. The care for dementia is highly individualized, thorough, and attentive to safety and nutrition. The facilities are clean, well-maintained, and aesthetically pleasing, with inviting gardens. Residents are described as happy, engaged, and comfortable, often forming a strong sense of community.
They would not recommend Heartwood Senior Living; their grandfather’s briefs were wet on several visits while he sat in a chair watching TV all day, which led them to move him. One reviewer warned that if you value your loved ones, you should not place them there; fall prevention is unheard of, residents are overmedicated to the point of catatonia, rent gouging occurs, and caregivers are indifferent. They claimed that elderly residents were being mistreated; they were overmedicated and many staff forget to log falls. They described the initial move as not a good situation. One reviewer gave Heartwood 0 out of 10 stars.Heartwood Homes Senior Living III in Appleton is best suited for seniors who have memory-impairment needs but still respond to a warm, home-like setting. The community excels when families want a small, intimate environment where caregivers know residents well, treat them with dignity, and involve families as part of the care team. It is especially appropriate for couples who wish to remain together, for those who value consistent, personalized attention, and for families who want direct access to owners and managers who are visibly engaged in daily operations. The Appleton location matters here: it supports frequent visits, familiarity with the area, and easy connections to local medical providers.
That said, some families may want to consider alternatives. The reviews reveal a minority of troubling experiences, including concerns about fall prevention, medication management, and perceived inconsistency in care. Those who require a large, highly clinical campus with extensive staffing layers or rigid, standardized protocols may find some larger facilities a better match. Families who have had negative experiences with small, family-owned homes elsewhere should enter Heartwood with a cautious lens, verifying systems for safety, oversight, and transparent reporting before committing.
The core pros at Heartwood offset the main drawbacks through a combination of intimate setting, dedicated staff, and dementia-focused expertise. The staff is consistently described as kind, patient, and genuinely caring, with owners who are hands-on and trusted by families. This translates into high caregiver-to-resident interaction, individualized attention to dietary needs and medical concerns, and a culture that feels more like a family than a clinic. The memory-care approach is evident in how care plans are tailored, how transitions are eased for residents, and how staff persist through challenging days, all of which counterbalance the potential risks of a smaller operation.
Facilities that feel like a home can make a real difference for someone with dementia. Heartwood emphasizes a clean, comfortable, and well-maintained environment, with rooms described as spacious and light, some featuring private half baths, and common areas that encourage socialization. The smaller footprint enables easier navigation, shorter walking distances, and the ability for staff to notice subtle changes in mood or appetite. The gardens and thoughtfully designed spaces give residents predictable routines and meaningful activities, which many families see as essential to quality of life in memory care.
Families frequently highlight the emotional backdrop of care here: staff members not only provide daily assistance but also form bonds that resemble a long-term, supportive family. The narrative of staff stepping in during difficult transitions, staying with a loved one through hospice, and participating in family milestones underscores a level of relational care that many larger facilities struggle to match. This relational continuity, knowing residents’ histories, preferences, and family dynamics, creates a sense of safety and peace that is hard to replicate, even when clinical resources are strong elsewhere.
In deciding whether Heartwood is the right move, the decisive factors are the resident’s dementia stage, the family’s tolerance for a smaller, family-owned model, and the priority placed on individualized, relationship-centered care. For families seeking a place that can feel like a home away from home, with staff who anticipate needs and a management team deeply invested in residents’ daily happiness, Heartwood stands out in Appleton. For those prioritizing heavy clinical infrastructure, aggressive fall-prevention programs, or guaranteed uniformity across a large campus, alternatives may offer a more predictable guarantee of process.
Prospective residents and their families should plan a focused, practical visit: observe safety practices during move-in, review how medication and medical appointments are coordinated, and ask for current caregiver-to-resident ratios on the memory-care wing. Request to speak with multiple staff members and the owners to gauge consistency and responsiveness. If the goal is a dementia-focused, low-visual-noise setting with personal attention and a clear sense of “home,” Heartwood is a compelling option worth pursuing; if the priority is a higher-volume, more institutional model, another community may align better with those expectations.
18 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Outagamie County Regional (5 miles away) Austin Straubel International (21 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heartwood Homes Senior Living III is a premier assisted living community located in Appleton, WI. Our community offers a range of care services including board and care home options as well as specialized memory care for those with Alzheimer's or dementia.
Residents at Heartwood Homes enjoy a variety of amenities designed to enhance their comfort and wellbeing. Our dining room provides delicious meals that can accommodate special dietary restrictions. Each living space is fully furnished and residents have access to outdoor spaces such as gardens for relaxation and enjoyment. Housekeeping services ensure that our community remains clean and tidy at all times.
Our caring staff is dedicated to assisting residents with their activities of daily living, including bathing, dressing, and transfers. We coordinate with healthcare providers to provide the necessary medical care for our residents, including transportation arrangements for medical appointments. Additionally, we offer medication management services to ensure that each resident receives their required medications on time.
At Heartwood Homes, we prioritize the mental wellness of our residents. We have a mental wellness program in place to cater to the emotional needs of each individual. For those with mild cognitive impairment or dementia, we offer specialized memory care programming.
Within our surrounding neighborhood, there are numerous conveniences available to our residents. There are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby for easy access.
We invite seniors seeking an exceptional assisted living experience to join us at Heartwood Homes Senior Living III in Appleton, WI.
Heartwood Homes Senior Living III is located at 1407 North Mason Street, Appleton, WI 54914 in Winnebago County, Wisconsin
Heartwood Homes Senior Living III offers a comprehensive range of features that are specifically designed to support residents with dementia and Alzheimer's disease, addressing both their physical and emotional needs. Assistance with dressing, bathing, and transfers ensures that residents maintain dignity while receiving the help necessary for daily activities, fostering a sense of independence. Medication management and transportation arrangements to medical appointments guarantee consistent health oversight, while coordination with healthcare providers streamlines communication regarding individual care plans. Nutritionally balanced meal preparation caters to dietary needs, promoting overall well-being. The inclusion of a mental wellness program complements specialized memory care programming aimed at stimulating cognitive function and engagement. With 24-hour supervision and support for activities of daily living, residents receive continuous care tailored to their unique requirements, including those experiencing mild cognitive impairment or more advanced stages of memory loss.
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