Cedar Grove

Pros

• The staff at Cedar Grove is friendly, attentive, and genuinely cares about the residents' well-being.
• Many families appreciate the cleanliness of the facility and commend its upgraded activities.
• Residents have expressed satisfaction with the food quality and variety offered at Cedar Grove.
• The admission process is noted to be stress-free, allowing for a smooth transition for new residents.
• Families feel reassured knowing that their loved ones are safe and protected while residing in Cedar Grove.
• Some reviewers highlight good communication between the staff and families, keeping them informed about their loved ones' care.
• Positive experiences noted by families suggest strong involvement from administration in resident activities and care assistance.

Cons

• The facility was reported as understaffed, leading to inadequate care for residents.
• Staff members were observed smoking outside more than attending to the needs of residents.
• There were complaints about poor cleanliness and a strong urine smell throughout the facility.
• Management was described as poor, with reports of billing issues and price gouging after residents left.
• Residents experienced neglect, such as receiving minimal personal care and developing bed sores due to staff shortages.
• The living conditions were criticized for being old, depressing, and lacking adequate space for wheelchairs.
• Families reported instances of stolen personal items and lack of accountability from management regarding resident care problems.
• Communication between family members and caregivers was noted as needing improvement.

Review

Cedar Grove Assisted Living in Parkersburg, WV experiences a broad range of feedback from families and residents, reflecting both commendable efforts and significant shortcomings in care. While some reviews praise the facility for its friendly staff and engaging activities, others express serious concerns about understaffing, inadequate training, and overall quality of care. This dichotomy paints a complex picture of Cedar Grove, emphasizing the need for ongoing improvements to meet the needs of its residents.

Several reviewers highlighted that Cedar Grove has indeed upgraded its activity offerings and has generally friendly staff who often go above and beyond to get to know their residents. Families have reported positive experiences with staff members who demonstrate genuine compassion and attentiveness during visits. This sentiment is echoed in accounts where families felt reassured about their loved ones' safety and well-being within the facility. One reviewer even noted how administrative team members actively participated in serving meals, suggesting an inclusive and community-focused approach to care.

However, despite these positive aspects, numerous reviews depict a concerning trend of understaffing that significantly impacts resident care. Many family members expressed frustration over staff being unavailable when needed most—citing instances where they found aides outside smoking rather than attending to residents. Some accounts pointed to dire situations where patients with dementia were left wandering unsupervised, highlighting a lack of adequate supervision which can jeopardize safety.

In terms of hygiene and general upkeep of the facility, opinions were sharply divided. Some praised Cedar Grove for maintaining cleanliness and providing good food options amidst economic challenges that may impact quality; others painted a contrasting picture filled with reports of poor sanitation practices. For instance, one review described unbearable odors permeating hallways due to inadequate cleaning services while another mentioned filthy carpets in personal living spaces as an unacceptable standard. Such discrepancies raise questions about management's capacity to ensure consistency across all departments within the facility.

Another area of concern among reviewers relates directly to communication between caregivers and families. While some felt adequately informed about their loved ones’ conditions or changes in health status, others lamented gaps in communication leading to misunderstandings regarding care procedures or billing issues upon departure from Cedar Grove. In particular, multiple accounts revealed frustrations over billing practices that seemed unethical or misleading after family members transitioned out of the facility.

Additionally, specific reports addressed disturbing incidents involving neglectful treatment leading to severe consequences for residents—ranging from physical injuries like bedsores caused by inadequate routines to alarming incidents wherein patients were reportedly dropped due to insufficient staffing levels during transfers. These narratives underscore critical areas needing immediate attention by management if Cedar Grove hopes to regain trust among families who seek high-quality assisted living solutions for their loved ones.

Despite mixed reviews reflecting both commendations for certain aspects alongside glaring deficiencies needing remedial action, it remains evident that Cedar Grove has potential avenues for improvement moving forward. As several families noted positive engagement surrounding community initiatives orchestrated by engaged staff members—such as wellness programs led by marketing directors like Wendy Hill—it suggests that there’s still hope for fostering a nurturing environment where all residents receive equitable access to quality care delivered with compassion and respect throughout every facet of their experience at this assisted living community.

This area of Parkersburg, West Virginia offers a variety of conveniences and amenities that may be appealing to seniors looking for a comfortable and accessible community. With several restaurants including Burger King, Chans Diner, and El Mariachi nearby, there are plenty of dining options to choose from. Additionally, there are multiple places of worship such as Cross Church and Tri City Baptist Church for those seeking spiritual fulfillment. Access to medical services is readily available with options like Inman Family Eye Care and MedExpress Urgent Care close by. The presence of pharmacies like Good Neighbor Pharmacy and Cox Family Pharmacy ensures easy access to medications. For leisure activities, residents can enjoy parks like Parkersburg City Park and Fort Boreman Park or catch a movie at Regal Grand Central Mall theater. Overall, this area provides a range of services tailored to the needs of seniors looking for a vibrant community in which to reside.

Restaurants

• Burger King (0.2 miles)
• Chans diner (1.9 miles)
• El Mariachi (2 miles)
• Wendy's (2.1 miles)
• Cracker Barrel (2.3 miles)
• McDonald's (2.3 miles)
• Wendy's (2.5 miles)

Places of Worship

• Cross Church (0.9 miles)
• Tri City Baptist Church (1 miles)
• Broadway Church of the Nazarene (2.2 miles)
• Epworth United Methodist Church (2.3 miles)
• Grace Brethren Church (2.5 miles)
• Sunrise Baptist Church (3.5 miles)
• Winding Road Church of Ch Rist (3.6 miles)

Physicians

• Inman Family Eye Care (2 miles)
• MedExpress Urgent Care (2 miles)
• Deblin Margaret WVU Medicine Physician Office Center (2.1 miles)
• Camden Clark Primary Care (2.1 miles)
• Optometric Physicians (3.5 miles)
• Westbrook Health Services (3.7 miles)
• Audiology Services (4.2 miles)

Pharmacies

• Good Neighbor Pharmacy (2.1 miles)
• Cox Family Pharmacy (2.1 miles)
• Fruth Pharmacy (2.8 miles)
• Walgreens (4.8 miles)
• CVS Pharmacy (4.8 miles)
• Cox Family Pharmacy (4.9 miles)
• Rite Aid (4.9 miles)

Transportation

• Budget Truck Rental (3.5 miles)
• U-Haul Neighborhood Dealer (6.2 miles)

Parks

• Parkersburg City Park (3.7 miles)
• Fort Boreman Park (4.4 miles)
• Civitan Park (5.8 miles)

Cafes

• The Daily Grind (4.2 miles)

Hospitals

• Camden Clark Community Comprehensive Cancer Center (4.4 miles)
• River Valley Medicine & Pediatrics (4.6 miles)
• William Paul Tomlinson MD (4.9 miles)
• Physicians Outpatient Surgery Center (6.4 miles)

Theaters

• Regal Grand Central Mall (6.1 miles)