150 Browns Road, Marietta, OH 45750
For more information about senior living options: (866) 208-4318
Overall Review of Elison Assisted Living & Memory Care Of Marietta
Pros
The staff are very respectful to residents.- The facility is immaculately clean and smells pleasant.
- There are always activities and outings for residents.
- Dining is handled restaurant-style, with residents able to order.
- The staff are kind, helpful, and quick to respond.
- The memory care unit is awesome, and residents are treated with dignity and respect.
Cons
They lie and steal, despite claiming to care for the elderly.- They took most of the deposit after the cancellation window.
- They’re insecure and greedy, willing to take thousands from a 97-year-old.
- The place is atrocious and should be avoided.
- There are no workers or supervision on Sundays, and no way to get help.
- The staff keep quitting, and residents pay a huge amount for not proper care.
- The memory care unit is unfit: dirty, residents aren’t bathed when they should be, awakened and left in the hall for the final days.
- They’re not very attentive to the dietary needs of residents.
- They have not secured transportation for dialysis and have not arranged doctor visits.
Review
Elison Assisted Living & Memory Care of Marietta is best suited for families seeking a clean, socially active, memory-focused community where residents can enjoy restaurant-style dining, organized outings, and a homey atmosphere, provided they can tolerate less predictable staffing and potential financial ambiguities. This is a setting that rewards engagement: residents who want daily activities, approachable caregivers, and a campus that feels comfortable and welcoming will likely find this environment appealing. However, for those who demand unwavering staffing consistency, transparent and protected financial terms, and rock-solid guarantees around transportation and medical access, alternatives deserve serious consideration.
On the plus side, cleanliness and hospitality run as consistent strengths. Multiple families highlight the facility as immaculately clean, with staff who are often described as kind, respectful, and responsive. Dining stands out for many residents and families, meals are served in a restaurant-like manner with options and a genuine sense of care. The campus brims with activities: crafts, outings, celebrations of birthdays, and opportunities to engage with nature through trips to places like The Wilds. The memory care unit earns particular praise from several reviewers: a sense of dignity, a calm, structured environment, and staff who are genuinely dedicated to the residents. For families navigating end-of-life care, there are accounts of hospice residents being welcomed and treated with respect, and of resident assistants and nursing staff taking time to address concerns. The overall vibe, for many, is homey and supportive, with onsite resources like physical therapy and a library enhancing quality of life.
Yet, the most consequential concerns in the reviews center on staffing stability, care consistency, and financial handling. A recurring and deeply troubling thread is ongoing staff turnover, including reports that seasoned aides leave and are not promptly replaced, which translates into gaps in supervision and assistance. Some families describe Sundays and other times when no staff are in view, making it hard to address questions or assist residents who need help. There are explicit accusations of inadequate care and missed adherence to care plans, including stark complaints about memory-care residents not being bathed on schedule, being awakened and left to sit in corridors, or not receiving appropriate attention when needs arise. These accounts create an underlying risk: even with a well-cleaned facility and strong dining, inconsistent caregiving undermines safety and trust, especially for residents with memory impairment who rely on reliable routines and vigilant oversight.
Financial concerns compound the stakes. One highly charged review details a large deposit, a cancellation, and substantial perceived losses, with claims of being lied to and funds not returned promptly. While not every family experiences the same issue, the existence of this dispute, and the implication of aggressive or opaque handling of deposits, cannot be dismissed. When money enters the equation, families must see crystal clarity around terms, refunds, and what constitutes legitimate charges, with documentation and consistent communication. The combination of questionable financial practices and uneven staffing creates a risk profile that makes risk-averse families pause, even as others report satisfactory day-to-day interactions and moments of exceptional care.
Taken as a whole, the pros and cons map into a straightforward judgment: the strengths of Elison Marietta, cleanliness, engaging activities, strong dining, and a memory-care environment that can feel warm and respectful, do not fully offset the most serious drawbacks, notably staffing volatility and contentious financial practices. For families who prize a vibrant social calendar and a well-tended facility, this community can deliver meaningful daily life and meaningful interactions when the staff is present and attentive. But the persistent questions around turnover, weekend coverage, and deposit handling introduce a level of risk that makes careful, proactive vetting essential before any commitment. In essence, the value hinges on whether the incoming team can stabilize, align with documented care plans, and demonstrate transparent financial stewardship.
For those weighing alternatives, the move to another option is prudent if stability, predictability, and financial assurances rank higher than ambience and activity options. Prospective residents who require consistent, around-the-clock supervision, guaranteed transportation to dialysis or medical appointments, and a contractually solid, fraud-averse deposit policy will likely find stronger assurances elsewhere. Families who can anchor their decision to concrete, time-bound demonstrations of staffing consistency and proactive care management, with opportunities to meet the caregiving team, review care plans, and verify transport arrangements, will feel more confident about the daily lived experience at Elison Marietta. In the end, decision-makers should treat this community as a strong potential fit for the right person: one who values a clean, engaging, dignified memory-care setting but insists on rigorous checks that the core operations, staffing, care delivery, and financial terms, are stable, transparent, and accountable.
99 resident community capacity
Studio apartments
Assisted Living
Memory Care
Air-conditioning
Beautician on-site
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Laundry
Move-in coordination
Outdoor space
Party space
Pet friendly
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice waiver
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Concierge services
Planned day trips
Religious services
English
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