1320 S Miller St, Wenatchee, WA 98801
For more information about senior living options: (844) 490-3973
Highgate is a phenomenal community delivering high-quality care and a family-like atmosphere for residents. Highgate's Virtual Dementia training demonstrated knowledgeable staff who gained new insights. The VDT experience at Highgate is described as a 10/10 and highly worthwhile. Highgate is recommended as a top choice for memory care when choosing a facility. The Highgate care team consistently notices changes and takes timely action to help loved ones. Families feel confident leaving their loved ones at Highgate, often able to take vacations thanks to the care provided. Highgate's staff are hardworking, kind, and go above and beyond for residents. The facility is clean, welcoming, and contributes to a warm, family-like environment. Caregivers such as Karla Perez, Sierra C., Mireya Tovar, and Anna Wilson are described as compassionate, dedicated, and outstanding. Jean Lehman and the executive team are praised for their dedication, accessibility, and supportive leadership.
A reviewer warned others not to move a loved one there, citing understaffing and lapses in care, especially in the evenings. The back area known as The Cottages was described as terrible - a zero - with a terrible odor, few staff, no security, and reported theft of residents' belongings. A reviewer stated the kitchen and food quality were poor, with bones found in chicken salads. Caregivers were described as frequently turnover, leading to inconsistent care and confusion for residents. Poor communication was identified as the facility's biggest problem, with concerns raised but no lasting changes. Some reviewers felt Highgate was overpriced for the level of care provided, implying below-average care. There were reports that medications were passed by staff not certified to dispense narcotics, and a life-threatening incident occurred when discharge instructions were not followed.Highgate Senior Living in Wenatchee is best suited for families seeking a small, resident-centered assisted living with a proven emphasis on memory care and a warm, family-like culture. It works well for loved ones who value hands-on attention, consistent caregiver presence, and strong on-site nursing coordination, all within a homey, apartment-style setting. The community shines when families want daily reassurance that staff know residents by name, monitor changes quickly, and integrate residents into a bustling schedule of social and therapeutic activities. This is not the place for those prioritizing ultra-low cost, broad national network resources, or a facility with minimal direct family involvement - those factors point to alternatives.
Pros here are substantial and highly actionable for decision-makers who want peace of mind about daily care. The strongest asset is the care team's attitude and consistency: caregivers described as kind, patient, and willing to go above and beyond, with standout staff like Karla, Anna, Sierra, and Mireya repeatedly highlighted for their devotion and reliability. The on-site RN and a resident care coordinator provide a formal layer of medical oversight that many families found reassuring, especially in memory care transitions. The atmosphere is distinctly "home," with a smaller-campus feeling, clean spaces, and a dining environment that many families liken to a five-star setting. Regular activities, engaging programs, and open family communication further anchor the sense of security.
But the lived experience is not uniformly flawless. Some reviews point to staffing volatility and turnover that can create gaps in consistency and plan-follow-through, particularly during shifts with fewer caregivers. A subset of residents and families reports communication lapses, which can slow responses to changing health needs or misalign expectations with care plans. Concerns about the back-portion memory care area (The Cottages) and related safety or care-environment issues appear in a minority of accounts, alongside anecdotes about maintenance and long-term capital-health challenges. There are also vocal voices about cost and about facilities that may not meet every family's financial or medical expectations, including the fact that Medicaid is no longer accepted.
These realities do not erase the core advantages. The pros - genuine family-style care, attentive front-line staff, and coordinated medical oversight - often offset the cons by delivering timely recognition of changes in residents, proactive interventions, and a culture that treats families as partners. The small-community dynamic typically yields better responsiveness, with multiple caregivers who know residents well, frequent family updates, and a dining and activity program that remains active throughout the day. When care teams stay aligned, the combination of warmth, safety, and practical support becomes the dominant experience, even if occasional staffing tensions emerge.
For families weighing alternatives, the decision hinges on risk tolerance and priorities. If stability of staffing and flawless daily execution are non-negotiables, or if Medicaid financing is required, other options may merit comparison. Facilities with larger scale or different funding structures sometimes promise broader clinical oversight or lower operating costs, but may sacrifice the intimate, family-forward vibe that Highgate cultivates. If memory care is primary and a warm, attentive team matters most, Highgate often delivers superior relational care and a sense of security that many families cannot find elsewhere in Wenatchee.
The closing recommendation is practical and action-oriented: use a targeted visit to verify fit. Ask to meet the front-desk team and several caregivers, review current staffing ratios for both the Assisted Living and The Cottage areas, and request a candid discussion about how health changes are monitored and communicated. Inquire about the care coordinator's availability and how care plans are updated when a resident's needs shift. Confirm pricing specifics, what is included, and whether any recent capital or maintenance concerns have been resolved. For families prioritizing a homey environment with devoted staff and proactive memory care, Highgate is a compelling choice - yet it should be paired with direct observations and a clear, written understanding of expectations to ensure alignment with the loved one's care goals.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Highgate Senior Living in Wenatchee, WA is a premier assisted living community that specializes in memory care. Our dedicated staff provides personalized care for individuals with dementia and other memory-related conditions, ensuring their safety and well-being at all times.
Our community offers a range of amenities to enhance the quality of life for our residents. We provide devotional services off-site, giving residents the opportunity to engage in spiritual activities that suit their individual preferences. Additionally, our indoor common areas are designed to foster social interaction and provide a cozy and comfortable environment for residents to relax and connect with one another.
At Highgate Senior Living, we understand the unique needs of individuals with diabetes. That's why we offer specialized diabetic care to ensure residents receive proper management of their condition, including medication administration, monitoring blood sugar levels, and promoting healthy lifestyle choices.
Engaging activities are an integral part of our community. We organize devotional activities offsite to give residents an opportunity to strengthen their faith and participate in meaningful spiritual experiences. Moreover, our location is surrounded by various options for entertainment and recreation. With seven cafes, two parks, 33 restaurants, theaters nearby, there is always something exciting happening just a stone's throw away from Highgate Senior Living.
In terms of convenience, our community benefits from its proximity to essential services such as pharmacies and physicians. Residents can easily access medications they need from any of the eight nearby pharmacies or consult with one of the nineteen physicians conveniently located near us. Transportation services are readily available too - our residents have easy access to six transportation options to meet their mobility needs.
For those seeking moments of tranquility or connection with their faith communities, sixteen places of worship are within close reach of our community.
Furthermore, Highgate Senior Living ensures peace of mind by being closely situated near eight hospitals. Residents can rest assured knowing that quality medical care is just a short distance away if ever needed.
Highgate Senior Living in Wenatchee, WA offers a warm and supportive environment for individuals in need of memory care. With its array of amenities, top-notch care services, engaging activities, and convenient access to necessary services, our community strives to ensure that every resident feels comfortable, secure, and engaged in their surroundings.
Highgate Senior Living is located at 1320 S Miller St, Wenatchee, WA 98801 in Chelan County, Washington
Yes, Highgate Senior Living provides memory care services for residents with mild or advanced stages of dementia or Alzheimer's disease.
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