New Horizons AFH
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15901 NE 89th Street, Vancouver, WA 98682
For more information about senior living options: (844) 490-3973
New Horizons Adult Family Home (AFH) offers competitive pricing for its accommodations compared to both Clark County and the broader state of Washington. For a semi-private room, residents can expect to pay $2,500 per month, significantly lower than the county average of $3,897 and even more so compared to the state rate of $4,267. Similarly, the cost of a private room at New Horizons AFH is set at $3,000 per month, which again undercuts both Clark County's average of $3,992 and Washington's higher statewide figure of $4,772. This pricing structure not only highlights New Horizons AFH as an affordable option for senior care within the region but also showcases a commitment to providing quality living arrangements without compromising on value.
| Floor plans | New Horizons AFH | Clark County | Washington |
|---|---|---|---|
| Semi-Private | $2,500 | $3,897 | $4,272 |
| Private | $3,000 | $3,992 | $4,774 |
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Danny was easy to communicate with today and understood the situation, eager to help. Eduardo was very friendly, reliably gets the jobs done, and is kind to the client's cats. Amadou and Amanda have been amazing providers and the greatest help. Tyler B has been exceptionally great in his services and is an absolutely great person. New Horizons has incredibly caring and professional staff, providing kind and reliable support. Terri M. has significantly reduced stress for the client's mom and improved her quality of life; Terri is easy to work with.
The agency limits caregiver travel to 40 miles per month, hindering outings for the client. The agency requires logging meals, which the client views as an invasion of privacy and tracking of spending. The client cannot get a regular caregiver and faces ongoing turnover and inconsistency. The new case manager, Anna, makes empty promises and fails to build a positive relationship. Since Anna took over, the client's schedule has fallen apart with last-minute cancellations. The office staff are described as incompetent and abusive, leading the client to consider legal action. The client received a false Adult Protective Services report, causing significant distress. A caregiver quit after giving two weeks' notice due to the agency's handling, indicating a problematic work environment.The experiences shared about New Horizons paint a picture of a home-care agency that elicits a strong mix of praise and frustration. On the one hand, many clients describe compassionate caregivers, responsive staff, and meaningful improvements in daily living. On the other hand, several reviews raise concerns about administrative constraints, consistency of care, and the impact of bureaucratic miscommunication on vulnerable clients. Taken together, the collection suggests an organization that can deliver genuine help and kindness, while at times falling short in its systems and communications.
Several reviews highlight the practical realities of relying on in-home care. A recurring complaint is the agency's policy of limited mobility support, specifically a 40-mile allowance per month for the caregiver to take clients to appointments or run errands. For someone who depends on regular outings for health, social interaction, and routine, this limit can feel like an arbitrary bottleneck that restricts independence. In addition, there is a sense among some clients that the agency tracks meals and spending, with explicit mentions of caregivers needing to log what was eaten and when. For some, this level of monitoring feels intrusive and unnecessary, as if the agency is scrutinizing personal spending or daily habits rather than simply providing assistance.
Despite these concerns, the positive experiences frequently center on individual caregivers and the compassion they bring. Danny stands out in one review for clear, effective communication and a proactive attitude toward solving problems. The reviewer felt that Danny "understood the situation well and was eager to try and help," suggesting that staff who take the time to listen and act promptly can make a meaningful difference in a client's life. Eduardo is another caregiver repeatedly praised across multiple posts. He is described as friendly, capable, and respectful, able to complete tasks as requested and even showing kindness toward pets. In several messages, Eduardo is the anchor of reliable, considerate care - handling light housekeeping, attending to the client's needs, and offering a comforting, stable presence during shifts.
The stories also reveal ongoing challenges in achieving a consistent caregiver lineup. Several clients express appreciation for the care they received from long-time providers but report difficulty securing a regular, predictable schedule. The shift from a known care manager (Selena) to a newer one (Anna) is noted with concern: Anna is described as unfamiliar and prone to "empty promises," and the schedules began to unravel after her arrival. This sense of discontinuity leaves clients feeling vulnerable, especially those who have undergone major health events like knee surgeries and rely heavily on dependable support. The frustration is compounded by the perception that administrative churn disrupts relationships with caregivers who are genuinely valued by the clients and their families.
Amid the mixed tone, there are strong endorsements of the agency's overall value and the quality of several providers. Amadou and Amanda are singled out as "amazing providers" who have delivered substantial help, while a client credits NH with reducing stress and facilitating a more peaceful environment. Andrea, a cleaner who visits the home, earns praise for her friendliness and the warm rapport she builds with both the client and their family. Tyler B. is celebrated as exceptionally competent, described as "a 10 out of 10" in terms of his service. Collectively, these testimonials emphasize that when the agency aligns skilled, empathetic caregivers with clients, the outcomes can be very positive, with clients feeling supported, respected, and cared for in meaningful ways.
Nevertheless, the most severe critique in the collection details a troubling experience that reads like a best-case nightmare for an aging client and their family. A reviewer uses strong language to describe a cascade of failures: office incompetence, failure to update contact information, repeated no-shows, and contradictory explanations about mandated inspections. The situation escalates into a confrontation with alleged oversight agencies, including an encounter with Adult Protective Services based on a report the reviewer believes to be false. The reviewer accuses a particular staff member of hostility and manipulation, and recounts the caregiver resigning in response to what is described as abusive conduct by the office. The sentiment is not only frustration but a looming threat of legal action, with the reviewer stating that lawyers will pursue the matter. This account is emotionally draining and portrays a breakdown in trust that could color the client's future willingness to engage with the agency, regardless of the quality of individual caregivers.
On the opposite end of the spectrum, a later client offers a warm closing note about Terri M., who acts as the mom's in-home aide. Terri is credited with transforming the quality of life for the client's mother, reducing the family's stress, and allowing the family to focus on spending meaningful time with their loved one rather than managing upkeep. The client praises New Horizons for being easy to work with and for communicating changes promptly. This testimonial underscores the potential for home-care services to profoundly improve daily living when the right caregiver-client match occurs and when the agency maintains clear, proactive communication with families.
Taken together, these reviews illustrate a broad spectrum of experiences with New Horizons. The organization can be a lifeline, providing compassionate, capable caregivers who can lighten the burden of daily care and bring genuine warmth into a home. Yet systemic issues - such as rigidity around mileage, privacy-tinged logging practices, and fluctuating case management - can undermine trust and stability for clients who already face health and mobility challenges. The most constructive path forward appears to be a combination of improved operational consistency (ensuring steady care managers and reliable scheduling), transparent communication about policies that affect daily living, and ongoing training for staff to uphold dignity and respect in every client interaction. For families and clients navigating this landscape, the possibility of a positive, life-changing caregiving experience is very real - provided the agency can align its administrative processes with the compassionate care that its individual caregivers already demonstrate.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Portland International (8 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.New Horizons AFH in Vancouver, WA is a welcoming and comfortable assisted living community offering a range of amenities and care services to meet the needs of its residents. The facility features bath tubs and wheelchair accessible showers, ensuring that residents can enjoy relaxing baths or showers with ease. A beautician is available on-site to provide convenient grooming and hair care services.
Devotional services take place on-site, allowing residents to nurture their spiritual well-being within the comfort of their community. Indoor common areas provide opportunities for socializing and engaging in group activities, while outdoor common areas allow residents to enjoy fresh air and nature.
Each resident enjoys a private room with a private bathroom for added comfort and privacy. In terms of care services, New Horizons AFH offers specialized care for diabetics, individuals with high acuity needs, as well as those requiring assistance with incontinence management. Medication management ensures that each resident's medications are accurately administered.
Dining at New Horizons AFH is a pleasure with nutritious meals provided, including options for vegetarian residents. These meals are prepared by skilled chefs who cater to individual dietary needs and preferences.
Residents have access to various nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship. This promotes convenience and allows residents to engage in social activities outside the community if desired.
At New Horizons AFH in Vancouver, WA, residents benefit from a caring environment where their physical, emotional, and spiritual needs are supported.
This part of Vancouver, Washington, offers a variety of convenient amenities for seniors looking to settle in a peaceful and accessible location. With several pharmacies such as Walgreens and Fred Meyer Pharmacy nearby, accessing necessary medications and healthcare supplies is made easy. Additionally, the area boasts numerous parks like Hockinson Meadows Community Park and Douglas Carter Fisher Park, providing opportunities for outdoor recreation and enjoying nature. There are also a range of dining options including McDonald's and The Hammond Kitchen + Craft Bar, as well as cafes like Dutch Bros Coffee and Starbucks for socializing or enjoying a quick bite to eat. In terms of healthcare, there are reputable physicians such as Dr. Sanjeev Jain and hospitals like PeaceHealth Southwest Family Birth Center within close proximity. Transportation options are also readily available with Portland International Airport just a short distance away, offering ease of travel for seniors who may need to fly or have visitors coming from out of town. Overall, this area provides a well-rounded community with essential services tailored to meet the needs of older adults seeking a comfortable and convenient living environment.
New Horizons Adult Family Home (AFH) offers competitive pricing for its accommodations compared to both Clark County and the broader state of Washington. For a semi-private room, residents can expect to pay $2,500 per month, significantly lower than the county average of $3,897 and even more so compared to the state rate of $4,267. Similarly, the cost of a private room at New Horizons AFH is set at $3,000 per month, which again undercuts both Clark County's average of $3,992 and Washington's higher statewide figure of $4,772. This pricing structure not only highlights New Horizons AFH as an affordable option for senior care within the region but also showcases a commitment to providing quality living arrangements without compromising on value.
New Horizons AFH is located at 15901 NE 89th Street, Vancouver, WA 98682 in Clark County, Washington
Yes, New Horizons AFH allows cats.
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