New Haven in Vancouver, WA

Pros

• Green Haven is a home-like, intimate setting where residents socialize and support one another.
• Veronica is caring, knowledgeable, and deeply invested in each resident's well-being.
• The care at Green Haven is exceptional, with residents engaged daily in activities, crafts, meals, and social time.
• Families feel grateful and reassured by the level of care and the regular updates, including photos.
• The staff treat residents like family and create a warm, welcoming atmosphere.
• The home is well-run and well-staffed, with equipment and resources to support residents as they become more dependent.
• The living spaces are comfortable, with private rooms and a home-like ambiance, and meals are homemade.
• Veronica and her team consistently go above and beyond, providing personalized solutions and thoughtful touches.
• Many reviewers would recommend Green Haven to others seeking compassionate private care.

Cons

• The grandmother didn't like it there.
• The grandmother didn't transition very well to living with roommates who were going through dementia.

Review

New Haven in Vancouver, WA, is best suited for seniors who want a warm, home-like setting where care feels personal, constant, and integrated into everyday life. The community excels for residents with dementia or advancing age who benefit from steady routines, companionship, and hands-on attention from a small, owner-operated team. Veronica and Bryan run the home as a true family environment, and staff treat each resident as a person with a story rather than a number. Residents socialize rather than retreat to private rooms, and families repeatedly note regular, meaningful interactions - photos, visits, and shared activities - that reinforce trust. For families prioritizing warmth, visible investment in happiness, and a sense of belonging, New Haven delivers with rare sincerity.

That warmth, however, aligns best with expectations that favor a personalized, intimate model over clinical breadth. Families evaluating alternatives should weigh whether a resident will need more formal medical oversight, frequent on-site nursing, or highly structured memory-care programming. A larger campus with extensive rehab services, physician rounds, or dedicated dementia wings can offer the clinical stability some residents require, especially when conditions shift quickly. The private-home model naturally hinges on a small, cohesive team, which can limit availability and responsiveness during rapid crises or staff vacations. For those seeking continuous, multi-disciplinary medical coverage under one roof, an alternative setting may reduce stress around care continuity.

From the care-quality perspective, the strongest pro is the demonstrable, ongoing investment of Veronica and her team. The care feels deliberate and individualized, not scripted, with staff members who are hands-on and genuinely committed. The home atmosphere promotes regular social engagement - group meals, crafts, and seasonal activities - that counter loneliness and help residents stay engaged with life as a daily routine rather than a checklist. Family members consistently report timely updates and photos, reinforcing trust and reducing anxiety about what is happening in the resident's day-to-day life. End-of-life and palliative care are handled with sensitivity and competence, a crucial factor for families facing difficult decisions. These elements collectively offset the absence of hospital-like scale and contribute to a profound sense of comfort and security.

Another standout is the emphasis on atmosphere and communication. The staff's willingness to tailor routines to each resident - including room decor, seasonal touches, and home-style meals - helps residents settle quickly and retain dignity. The setting is described as clean, well-maintained, and thoughtfully equipped with safety features that preserve independence wherever possible. The family-forward philosophy translates into reliable responsiveness and consistent engagement with loved ones, including regular updates and opportunities for connection that feel natural rather than transactional. For families prioritizing continuity, familiarity, and belonging, these aspects are decisive in the resident's daily experience and overall quality of life.

Despite the strengths, this model is not universal. It may fall short for seniors who require robust medical management on a 24/7 basis, frequent physician rounds, or intensive therapy services routinely provided at larger campuses. The highly personalized care rests on a small team, which can mean slower response times if staffing shifts create gaps or if a sudden crisis arises. Prospective families should confirm the exact level of medical oversight, the availability of licensed nursing on site, and how transitions are managed if a resident's needs escalate. For residents with complex clinical needs or a desire for expansive rehab options under one roof, exploring alternatives ensures that medical and rehabilitative services align with expectations and timelines.

When families weigh options, New Haven stands out for those who want a genuine home environment backed by devoted, hands-on leadership and a culture of companionship. It suits seniors who value meaningful social engagement, personal touches, and transparent family communication - especially in dementia care and end-of-life scenarios. For others who require extensive medical services, a larger, more traditional assisted-living setting may be more appropriate. The practical path is a structured visit: observe interactions, ask about staffing ratios, review care plans, and verify licensing and insurance coverage. With clear expectations, the choice aligns with the resident's values and the family's confidence in the care team, making New Haven a compelling fit for the right match.

This part of Vancouver, Washington offers a convenient and diverse range of amenities for senior living. There are several cafes within a short driving distance, providing opportunities for socialization and relaxation. Pharmacies are plentiful in the area, ensuring easy access to medication and medical supplies. The presence of parks allows for outdoor recreation and enjoying nature. Additionally, there are reputable physicians and hospitals nearby for healthcare needs. Various restaurant options cater to different tastes, and places of worship offer spiritual fulfillment. Transportation options are also readily available, including access to the Portland International Airport for travel convenience. Overall, this area provides a well-rounded environment with essential services and recreational opportunities for seniors looking to reside in Vancouver.

Cafes

• Starbucks (1.1 miles)
• Dutch Bros Coffee (1.9 miles)
• Dutch Bros Coffee (3.6 miles)
• Dutch Bros Coffee (4.1 miles)
• Panera Bread (4.1 miles)
• Blackrock Coffee (4.2 miles)
• Dutch Bros Coffee (4.3 miles)

Pharmacies

• Fred Meyer Pharmacy (1.4 miles)
• Walgreens (1.5 miles)
• Walgreens (1.5 miles)
• Walmart Fuel Station (2.8 miles)
• Walgreens (2.9 miles)
• Walgreens (3.6 miles)
• Walgreens (3.9 miles)

Parks

• Douglas Carter Fisher Park (2.5 miles)
• Luke Jensen Sports Park (2.5 miles)
• Hockinson Meadows Community Park (3.9 miles)
• Vista Meadows Neighborhood Park (4.3 miles)
• Fort Vancouver National Historic Site (5.3 miles)
• Esther Short Park (6 miles)
• Fairgrounds Community Park (6.1 miles)

Physicians

• Sea Mar Community Health Centers (2.5 miles)
• The Vancouver Clinic (3.9 miles)
• Luke Rosen DO (4 miles)
• Entofficedotorg Plic (4.4 miles)
• Legacy Medical Group-Salmon Creek Family Medicine (4.4 miles)
• Great West Family Care PC (4.7 miles)
• Navin S Arora DO | Kaiser Permanente (4.7 miles)

Restaurants

• McDonald's (2.9 miles)
• McDonald's (3.5 miles)
• Super Taco Express (3.8 miles)
• McDonald's (4.1 miles)
• McDonald's (4.2 miles)
• Applebee's (4.2 miles)
• Taco Bell (4.3 miles)

Hospitals

• PeaceHealth Southwest Family Birth Center (3.9 miles)
• Firstenburg Tower (4 miles)
• HCR ManorCare (4 miles)
• Salmon Legacy Creek Hospital (4.3 miles)
• Vancouver VA Medical Center (4.8 miles)

Places of Worship

• Summit View Church (4.7 miles)
• Battle Ground United Methodist Church (5.9 miles)

Transportation

• Concourse D (6.3 miles)
• Amtrak (6.4 miles)
• Concourse E (6.4 miles)
• Concourse C (6.4 miles)
• TSA Checkpoint A/B/C - Portland International Airport (6.4 miles)
• Portland International Airport (PDX) (6.5 miles)
• Portland Airport Rental Car Center (6.5 miles)