1216 North Superior, Spokane, WA 99202
For more information about senior living options: (844) 490-3973
Carissa is consistently described as courteous, professional, friendly, and highly responsive. The Academy Apartments blend historic charm with modern amenities and well-designed, high-end interiors. The management team, especially Carissa, goes above and beyond to make residents feel at home. Cary is helpful, kind, and keeps things organized for the building. Joel is incredibly kind, helpful, and welcoming to residents. Cody is prompt, polite, and effective at resolving maintenance issues. The community amenities, including a well-equipped fitness center, a game room with a projector, and an outdoor BBQ area, are standout features. The University District location is ideal and convenient for students and professionals.
The previous manager was rude and once entered a tenant's apartment without permission. The internet frequently goes out, making streaming difficult. The main elevator is very slow and often breaks down. The laundry facilities are shared and often smell bad. The apartments feel small and overpriced for the space. The kitchen lacks counter space and the fridge door opens into the cooking area, making cooking awkward. The heating is always on, driving up utility bills and making units uncomfortably hot. The surrounding area is loud due to students and nearby park activity, with frequent night-time disturbances. Parking is a hassle during events and spots are not reliably managed.The Academy Apartments in Spokane present a picture of a community that blends historic charm with modern conveniences, and its experience is very much defined by who leads the building day to day. Across multiple perspectives, residents consistently point to the management team as the biggest driver of their satisfaction or frustration. Carissa emerges as the standout figure - uniformly described as courteous, professional, responsive, and genuinely caring about residents. One reviewer called her the most courteous and professional apartment manager they've ever dealt with, noting that she's constantly on the ball and incredibly welcoming. Her efforts are credited with a noticeable upgrade in the property's atmosphere and responsiveness. In contrast, some memories of a prior manager, Carry (also spelled Cary in some notes), cast a shadow on the past: one resident recalls him as rude and recounts an unsettling incident where he entered a renter's apartment without permission, which soured later conversations. Still, another resident acknowledges Cary as a helpful, organized manager who kept things in order, illustrating mixed feelings about the old regime.
Beyond the human element, what people experience at The Academy is a mix of strong community amenities and some persistent logistical headaches. The building's interior space reads as stylish and well designed - some residents highlight high-end finishes, stainless steel appliances, smart thermostats, and large, sunlit windows that flood units with natural light. The campus-adjacent appeal is undeniable; reviewers consistently note the property's location in the University District as ideal for students and professionals alike, with campuses nearby and a short walk to class or work. The community amenities also stand out: a well-equipped fitness center, a game room with a projector, a full kitchen area that's especially handy for gatherings, an outdoor BBQ space, and a pet-washing station that many find convenient for pet owners. A summer incentive - up to two months free on select homes - adds an extra layer of appeal for those who qualify.
There are, however, real practical tradeoffs that color the overall experience. Internet service spent a long period unreliable, with outages that made streaming or steady browsing difficult; improvements have been made, but outages still happen occasionally, leading some residents to suggest range extenders as a potential fix. The building itself is older, and that shows in certain pain points: heating is typically kept on, which can drive up utility bills and make apartments uncomfortably warm at times, so residents often rely on provided fans. Elevators reflect the building's age and heavy use: there are two - one main and a cargo elevator. The main elevator is notably slow and prone to stoppages, which can be a frustrating factor during move-ins or during peak times. The cargo elevator, while useful for groceries and smaller items, has limited capacity and is not a substitute for a reliable main elevator. The laundry facilities leave something to be desired as well; they're shared and have a tendency to smell, which detracts from the overall living experience.
Space and layout in the apartments themselves also come with tradeoffs. Several residents describe 1-bedroom units as small and rather overpriced for the space they offer. Storage is a recurring pain point: units don't hold a lot of belongings, and while storage units are available, they're described as the size of a regular closet for a high price (about $120). The kitchen layout can hamper everyday cooking: the fridge door opens into the cooking space, limiting workflow, and counter space is frequently described as insufficient for prepping meals. Some residents even suggest swapping the dishwasher for extra storage, underscoring the mismatch between expectations of modern, roomy kitchens and the realities of the smaller layouts. On the brighter side, those who secure larger units or newer finishes enjoy a more expansive feel, with comments about roomy windows, modern appliances, and attractive interiors proving compelling when they align with the unit's actual footprint.
Maintenance work and resident care get consistently strong marks, though. Cody, the maintenance contact for many tenants, is repeatedly praised for prompt, polite, and effective service - quick to respond and quick to fix issues. Joel, another building manager, is described as incredibly kind and helpful, with residents enjoying his approachable presence and willingness to assist. Annetta, identified as a manager in some reviews, is noted for staying on top of things and contributing positively to the community atmosphere. Even when people mention the more challenging characters from past leadership, they frequently acknowledge that the current team - especially Carissa, Cody, Joel, and Annetta - provides a level of service that makes living at The Academy enjoyable for many residents.
The location and surrounding environment also shape daily life in meaningful ways. Proximity to multiple campuses and downtown conveniences makes it an attractive option for students, who often find a short walk more convenient than driving. Parking, once a pain point under previous management, has improved with the new regime; fines and tow warnings have diminished, though peak events - like large tennis matches or the influx of students during busy periods - can still make parking a challenge. The neighborhood's character - being near a park and the student-oriented area - also means weekend noise can be loud, particularly in units that face the exterior or those closer to the common gathering spaces. Residents sometimes note that inward-facing or corner units can mitigate some of the noise, but the trade-off is less natural light or a different outlook.
In summation, The Academy Apartments present a compelling value proposition for students and university staff who prioritize location, community amenities, and a management team that tends to put residents first. Carissa stands out as a beacon of courteous, proactive management, bridging the gap between historic property challenges and modern resident expectations. The staff - Cody, Joel, Annetta, and others - are repeatedly recognized for their responsiveness and friendliness, helping to offset issues like aging infrastructure, elevator reliability, and ceiling-to-counter space limitations. For those who can balance the price against the real estate footprint, and who value proximity to campus, The Academy offers a vibrant, well-supported living environment. For others who require more square footage or storage for a similar price, or who are sensitive to the ongoing maintenance quirks of an older building, there are still trade-offs to weigh. Overall, the experience leans positive due to leadership and community, with practical caveats that potential residents should consider before choosing a unit.
25 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Spokane International (7 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Academy A Merrill Gardens Community is a premier assisted living community located in Spokane, WA. With a wide range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.
The community offers fully furnished accommodations with cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet. Housekeeping services ensure that the living spaces are always clean and well-maintained. Residents can also enjoy outdoor space and relax in a beautiful garden.
Dining options at The Academy are exceptional, with restaurant-style dining serving delicious meals prepared by professional chefs. Special dietary restrictions are accommodated to ensure that every resident's nutritional needs are met.
Care services at The Academy include 24-hour supervision to ensure the safety of all residents. Trained staff provides assistance with daily activities such as bathing, dressing, and transfers. Medication management is also available to help residents stay on top of their medication schedules. A mental wellness program is offered to promote emotional well-being among residents.
Residents at The Academy can participate in resident-run activities and scheduled daily activities designed to promote socialization and engagement within the community. Nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, and hospitals provide convenient access to essential services for both residents and their families.
Overall, The Academy A Merrill Gardens Community offers a vibrant and supportive environment for seniors seeking assisted living in Spokane. With luxurious amenities, personalized care services, and a variety of nearby amenities for convenience, residents can enjoy an active and fulfilling lifestyle while receiving the assistance they need.
The Academy A Merrill Gardens Community is located at 1216 North Superior, Spokane, WA 99202 in Spokane County, Washington
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