Angel Senior Care

Pros

• Angel Senior Care is consistently described as professional, compassionate, and reliable, with staff such as Rachel and Allen ensuring smooth transitions for residents and families.
• The team provides clear communication, timely follow-ups, and genuine empathy throughout the care and placement process.
• Donna Young and Angel Senior Care are regarded as a true gift to families, offering compassionate, dependable home care and expert placement guidance.
• Donna's leadership through home care, assisted living placement, and end-of-life support is described as caring, knowledgeable, and invaluable.
• Clients praise Angel Senior Care for honesty, integrity, and genuine care for clients and their loved ones.
• The organization is lauded for going above and beyond, coordinating tours, transportation, and moves to ensure comfort and the right care fit.
• Office staff and managers are described as kind, supportive, and deeply involved in ensuring high-quality care.
• Caregivers are consistently described as capable, reliable, and compassionate, with examples of transferring, meal preparation, safety, and attentive care.
• Individuals such as Jessica Yeager, Suzanna, and Heidi are described as thorough, caring, proactive, and invaluable in critical moments.
• Overall, Angel Senior Care is highly recommended by families and facilities for compassionate, professional assistance in care options.

Cons

• Angel Senior Care is described as extremely unprofessional and not recommended.
• The company scheduled an assessment but failed to provide a caregiver, calling seven minutes after the scheduled time and claiming no providers were available, which was disrespectful to a disabled person.
• The reviewer states that if the company is this unprofessional from the start, there are legitimate concerns about how they would care for a loved one.
• It is suggested that they should have canceled the appointment or notified sooner if no provider was available.

Review

Angel Senior Care has emerge as a trusted partner for skilled nursing facilities seeking compassionate caregiving and thoughtful placement solutions. Across the board, the feedback highlights a deep commitment to professionalism, reliability, and genuine concern for both residents and their families. In particular, facility teams frequently point to how Angel Senior Care staff - especially Rachel and Allen - go the extra mile to ensure smooth transitions, with clear, timely communication, attentive follow-ups, and a level of empathy that helps families feel seen and heard during what can be a stressful period. The emphasis on listening to individual needs and preferences demonstrates a consistent focus on quality care and peace of mind for everyone involved.

The stories from families who engaged Angel Senior Care for home care paint a moving picture of care that begins with respect and dignity. Donna Young, the owner, appears repeatedly as a guiding light - first delivering compassionate, dependable in-home care for a loved one, then expertly assisting in the transition to assisted living. Families describe caregivers who are kind, professional, and mindful of the person's dignity, making the home environment feel secure and supported. When the time came to move into assisted living, Donna's guidance was marked by care and expertise, with careful attention to personality and needs and help finding the best fit. In the final weeks of life, Donna and the Angel team stepped in with unwavering compassion, helping families navigate emotionally charged moments with grace and warmth.

The testimonials collectively culminate in a strong sense that Angel Senior Care is more than a service provider - they are a blessing to families during some of their most difficult times. Phrases like "absolute blessing" and "saved my life and my sanity" are not uncommon in recounting the experience. The care philosophy shines through in the way families describe the support they received not only for practical needs but for emotional well-being as well. The owner, Donna, along with Vaughn and the broader Angel Senior Care family, is remembered as someone who makes the process feel safe and manageable even when life feels overwhelming. For many, this sense of safety and trust is what differentiates Angel Senior Care from other providers.

Of course, no experience is perfectly uniform, and at least one review notes a concrete misstep. A family described a missed appointment and a late notice that no care providers were available in the area, which understandably caused frustration and concern for someone with disabilities who relies on scheduled care. The reviewer emphasized the importance of respecting a person's time and the energy involved in preparing for visits. It's important to acknowledge that this is an isolated experience within an otherwise overwhelmingly positive set of stories; several other comments underscore that Angel Senior Care is typically easy to work with, flexible, reasonably priced, and deeply dedicated to their clients.

Beyond individual home care, the agency is praised for its capacity to operate with integrity and reliability across longer horizons. Families living out of state appreciated the ability to coordinate care remotely, with Jessica and the office staff arranging tours of communities, organizing transportation, and guiding the move to a suitable assisted living arrangement. In these long-distance scenarios, Angel Senior Care's coordinators serve as thorough, patient allies who handle the logistics and advocate for what is best for the loved one. The consistent thread is that Angel Senior Care does not just place someone; they shepherd families through tours, placements, and the actual transition with attention to comfort and dignity.

Among the many standout staff members mentioned by name are Jessica Yeager and Heidi, who are frequently highlighted for their exceptional care and empathy. Jessica Yeager, in particular, is celebrated as an "angel" who acted quickly and decisively to secure 24-hour care at a critical moment. She is described as thorough, detailed, experienced, mature, and genuinely caring, with a knack for matching options to the family's precise needs. Heidi is also praised for her caring demeanor on the phone and for providing thoughtful guidance, referrals, and ideas that helped families feel supported in their decision-making process. The dedication of Suzanna, Angela, and others in the caregiving team is likewise acknowledged, with specific appreciation for Angela's competence in transferring, meal preparation, and general support, all contributing to a sense of safety and reliability when caregivers are on duty.

The narrative is rounded out by the voices of families who emphasize the human aspects of care - communication, transparency, and ongoing involvement from the office and leadership. Comments like "Very caring staff," "office staff is sweet and helpful," and "they will go out of their way to provide care and comfort" reflect a culture that prioritizes both practical assistance and emotional reassurance. There are explicit endorsements of the agency's ability to coordinate complex needs from placement to 24/7 care in a way that respects the family's wishes and the resident's preferences, along with gratitude for the staff's warmth and professional competence.

Overall, Angel Senior Care is portrayed as a deeply empathetic, highly capable organization that partners with families and facilities to deliver personalized, respectful, and reliable care. While there is at least one negative experience reported, the prevailing sentiment across the collection of reviews is one of trust, gratitude, and confidence in a team that truly cares about the people they serve. Families and facilities alike describe Angel Senior Care as honest, integral, and devoted to ensuring the best possible outcomes for their loved ones, making them a go-to choice for those seeking compassionate and professional home care and placement services.

This part of Spokane, Washington offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With several pharmacies, physicians' offices, and hospitals located within a short distance, residents have easy access to healthcare services. Additionally, there are plenty of dining options ranging from casual cafes to family-friendly restaurants like Fizzie Mulligans and Twigs Bistro. For those looking to enjoy some outdoor recreation, there are several parks nearby such as Indian Trail Park and Franklin Park. The area also has a few coffee shops for socializing and unwinding. Overall, this neighborhood provides a well-rounded living experience with a mix of essential services, dining options, parks, and entertainment venues like Regal Northtown Mall theater.

Restaurants

• Fizzie Mulligans (0.5 miles)
• Pooles Public House On (0.6 miles)
• Twigs Bistro (0.6 miles)
• Frank's Diner (1.6 miles)
• Sonic Drive-In (1.8 miles)
• Firehouse Subs (3.3 miles)
• McDonald's (4.2 miles)

Pharmacies

• Walgreens (0.7 miles)
• Sav-On Pharmacy (0.8 miles)
• Rite Aid (0.8 miles)
• CVS Pharmacy (2.1 miles)
• Shopko Pharmacy (2.2 miles)
• Rosauers Supermarkets (2.3 miles)
• Rite Aid (2.4 miles)

Places of Worship

• Whitworth Chapel (1.7 miles)
• Prince of Peace Lutheran (4.1 miles)

Physicians

• Providence Urgent Care - Hawthorne (1.9 miles)
• Providence Pulmonary and Sleep Disorder Clinic - Spokane (2.3 miles)
• Northwest Dermatology (2.4 miles)
• Orthopaedic Specialty Clinic (2.4 miles)
• Mt. Spokane Pediatrics (2.5 miles)
• Spine Team Spokane (2.5 miles)
• North View Medical Clinic: John Torquato, MD (2.5 miles)

Parks

• Bidwell Park (3.3 miles)
• Indian Trail Park (4.5 miles)
• Franklin Park (4.9 miles)
• Webster Park (6.1 miles)
• Corbin Park (6.4 miles)
• Ice Age floods Playground (7.7 miles)
• The United States Pavilion, Expo '74 (7.8 miles)

Cafes

• Starbucks (4.3 miles)
• Starbucks (5.1 miles)
• Little Garden Cafe (6.4 miles)
• Dutch Bros Coffee (7.4 miles)
• Hold Your Grounds Espresso (7.5 miles)

Hospitals

• Providence Holy Family Hospital Anti Coag Unit (4.7 miles)
• Spokane Va Medical Center (5.8 miles)
• VA Medical Center (5.8 miles)
• Providence Holy Family Hospital (6 miles)

Theaters

• Regal Northtown Mall (5.1 miles)