Emerald Heights in Redmond, WA

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Emerald Heights Emerald Heights Emerald Heights

Emerald Heights in Redmond, WA

10901 176th Cir NE, Redmond, WA 98052

For more information about senior living options: (844) 490-3973

4.3 from 45 reviews
5 stars
34
4 stars
2
3 stars
2
2 stars
1
1 stars
6

Assisted Living Independent Living

Overall Review of Emerald Heights

Pros

  • pro Emerald Heights is a place where community and care shine through.
  • pro The staff's dedication and attention to detail ensured everything ran smoothly.
  • pro Vicky Neil and Cindy Leung provided instrumental support that contributed to the day's success.
  • pro The residents and staff are Emerald Heights' greatest asset.
  • pro The food is absolutely exquisite.
  • pro Emerald Heights offers an amazing facility with beautiful grounds and amenities.
  • pro The marketing and front-desk teams were extremely helpful in guiding prospective residents.
  • pro The tours of Emerald Heights are comprehensive and informative.
  • pro The community is welcoming, lively, and full of friendly, engaging residents.

Cons

  • pro The front gate attendant was extremely rude, offering little hospitality and ruining the day.
  • pro They alleged corporate greed and said the marketing staff manipulated candidates to believe they were good prospects, only to deny entrance for profit.
  • pro The entrance staff member was rude and threatening, treating visitors with disrespect.
  • pro Accessibility for delivering residents' belongings was described as incredibly unhelpful and lacking knowledge.
  • pro The main elevator had been out for years, and the explanation about parts being made by hand was not convincing.
  • pro The dining room's switch to mostly buffets made mealtimes difficult for residents who use scooters and walkers.
  • pro The facility was described as very expensive, with a high buy-in and ongoing costs.
  • pro There were only 12 visitor parking spots, making visits difficult.

Review

Emerald Heights in Redmond is best suited for seniors who want a thriving, self-contained continuing-care community with a robust slate of activities, strong campus life, and on-site health services. The campus is large, scenic, and actively curated to support an engaged lifestyle - think a broad activities calendar, fitness programming with multiple degreed instructors, regular trips, and social groups that range from Silver Singers to Reader's Theater and lawn games. For families seeking a seamless progression from independent living through memory care or skilled nursing on one well-resourced campus, Emerald Heights offers a cohesive plan and a sense of security that residents often describe as "stress-free living" with purposeful daily opportunities.

That clarity, however, comes with clear prerequisites. Those who prize affordability above all else may want to consider alternatives, as buy-in costs and monthly fees at Emerald Heights are frequently described as substantial. Several residents and visitors flag the financial barrier - the upfront investment for a two-person unit, ongoing care costs, and the premium price tag relative to comparable communities. Prospective residents who are budget-conscious, or who want to keep costs tightly controlled over time, should compare not only the sticker price but what is included and what might be charged as care needs evolve. In addition, families uneasy about perceived sales-driven dynamics or inconsistent frontline experiences may want to probe other options before committing.

The strongest arguments in Emerald Heights' favor are hard to overlook. The sense of community is repeatedly highlighted as the facility's greatest asset: welcoming residents, attentive staff, and a culture of kindness with a genuine feeling that staff and residents value one another. The dining program is widely praised for quality and variety, with residents citing restaurant-style meals and predictable dining options, including flexible meal choices and on-site convenience. The breadth of social and recreational programming - workshops, fitness classes, bus trips, garden plots, and outdoor trails - creates a compelling counterweight to the price, reinforcing a lifestyle that many families are actively seeking in retirement. Add dependable transportation for appointments and a secure, gated environment, and the pros align closely with what families want in long-term peace of mind.

Yet, the trade-offs are real and evenly distributed across the landscape of reviews. Elevator reliability and other maintenance concerns surface in a few ailing anecdotes, while one or two accounts describe rude treatment at entry points or bottlenecks in visitor access. Dining and service models have shifted in some periods toward more self-serve formats, which some residents find inconvenient for mobility-impaired loved ones. There are pointed critiques about promises or capital decisions - such as the pace and sequencing of expansions or maintenance - tethered to the perception of "corporate greed" by a minority of reviewers. These tensions suggest that while the community offers a premium experience, it also requires careful alignment between expectations and ongoing operations.

For families weighing Emerald Heights, a disciplined fact-finding approach is essential. Obtain a detailed, itemized cost breakdown that covers the buy-in, monthly maintenance, care-rate tiers, and how ancillary services are priced when needs evolve. Tour the care continuum with current residents who have lived through transitions between independent living and skilled nursing, and verify what is included in the food plan, transportation, housekeeping, and wellness services. Check the status of maintenance issues that have historically surfaced, such as elevator reliability and facility upgrades, and ask how staffing levels at peak times are managed. Finally, seek a candid read on parking availability, guest policies, and the responsiveness of the front-desk team, since those touchpoints color daily life as much as the amenities themselves.

In the end, Emerald Heights stands as a compelling choice for families who want a vibrant, comprehensive living environment with an enviable level of community engagement, culinary quality, and a clear path through aging-in-place. It is less well-suited for those whose primary criteria center on cost containment, or for buyers wary of premium pricing amid occasional operational criticisms. For those who can navigate the financial commitment and value the security of a large, active campus with constant programming and on-site healthcare, Emerald Heights remains a top-tier option in the Redmond area. Alternative communities should be considered for those seeking lower upfront cost, a more intimate campus feel, or a different balance of staff responsiveness and autonomy.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

Transportation

  • Seattle-Tacoma International (20 miles away) Seattle-Tacoma International (20 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

Emerald Heights is an independent living community located in the vibrant city of Redmond, WA. With a range of care services and amenities, residents can enjoy a comfortable and fulfilling lifestyle.

The community offers a variety of amenities to enhance residents' daily lives. Devotional services off-site are available for those who wish to engage in spiritual activities. Indoor common areas provide the perfect gathering space for socializing, relaxing, or participating in group activities.

For residents requiring diabetic care, Emerald Heights ensures that their specific needs are attended to by providing specialized care services. This gives residents peace of mind knowing that their health concerns are being addressed by skilled professionals.

To keep residents engaged and active, a variety of devotional activities are organized offsite. These activities allow residents to explore their spirituality while also enjoying the company of fellow community members.

Beyond the community itself, there are numerous conveniences located nearby. With 8 cafes, 9 parks, 11 pharmacies, 6 physicians, 9 restaurants, and 1 theater all within close proximity to Emerald Heights, residents have easy access to various amenities and entertainment options.

At Emerald Heights in Redmond, WA, independence is valued and enhanced through attentive care services and an array of amenities. This community provides a welcoming and enriching environment where residents can thrive and enjoy the comforts they deserve.

Nearby Places of Interest

Pharmacies

  • Bartell Drugs (1.4 miles)
  • Target Pharmacy (1.7 miles)
  • Fred Meyer Pharmacy (1.9 miles)
  • Bartell Drugs (1.9 miles)
  • Rite Aid (3.3 miles)
  • Walgreens (3.4 miles)
  • QFC Pharmacy (3.8 miles)

Parks

  • Sixty Acres Park (1.4 miles)
  • Marymoor Park (2.6 miles)
  • Grass Lawn Park (2.6 miles)
  • Marymoor Dog Park (2.7 miles)
  • Highlands Park (3.9 miles)
  • Bridle Trails State Park (4.1 miles)
  • Wilmot Gateway Park (4.7 miles)

Cafes

  • Mercurys Coffee (1.5 miles)
  • Starbucks (1.7 miles)
  • Starbucks (3.5 miles)
  • Don’t Yell At Me 不要對我尖叫 (3.5 miles)
  • Sidekick Coffee (4.5 miles)
  • Google (4.6 miles)
  • Urban Coffee Lounge (4.9 miles)

Physicians

  • Larson Nancy Allegro Pediatrics (1.9 miles)
  • Group Health Cooperative: Redmond Primary Care (2 miles)
  • EvergreenHealth (3.5 miles)
  • Allegro Pediatrics - Totem Lake (3.6 miles)
  • Lakeshore Clinic (3.7 miles)
  • Bellevue Vision Clinic (4.7 miles)
  • Advanced Family Medicine (5 miles)

Restaurants

  • Fire Creek Grill & Bar (2 miles)
  • Marymoor Amphitheatre (2.6 miles)
  • Taco Bell (3.2 miles)
  • Chick-Fil-A (3.4 miles)
  • McDonald's (3.4 miles)
  • McDonald's (3.8 miles)
  • McDonald's (3.9 miles)

Theaters

  • Cinemark Totem Lake And Xd (3.5 miles)
  • AMC Factoria 8 (8.7 miles)

Hospitals

  • Overlake Hospital Medical Center (6.5 miles)
  • Dengda Tang MD | Kaiser Permanente (6.6 miles)
  • Seattle Children's Hospital (8.5 miles)

Places of Worship

  • Hindu Temple & Cultural Center (8.2 miles)

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