Royal Columbian

Pros

• The staff at Royal Columbian demonstrate genuine care for the residents, creating a warm and supportive environment.
• Residents enjoy engaging activities, such as Bingo and celebrations like the 4th of July event, which foster a sense of community.
• Many families appreciate the accessibility to management and the dedication shown by caregivers in meeting residents' needs.
• The caregivers are described as compassionate, patient, and reliable, making a significant positive impact on the lives of residents.
• Families feel reassured knowing their loved ones receive attentive and quality care from an engaged staff.
• The community offers a variety of activities, social events, and food options that contribute to enjoyable living situations for residents.
• Positive feedback highlights improvements made by newer staff members and acknowledges their efforts in strengthening team dynamics.
• Residents consistently express satisfaction with the service provided, noting that caregivers often go above and beyond in their roles.

Cons

• There is huge, constant staff turnover, leading to concerns about care consistency.
• The lack of communication from the Executive Director leaves residents uninformed about staffing and other important changes.
• The facility appears rundown and dirty, with flooring and carpets that are overdue for replacement.
• Significant issues were reported regarding medication dispensing practices and delays in receiving meals.
• Residents have expressed dissatisfaction with the quality of food being served regularly, citing repetitive menu items.
• Complaints about a lack of cleanliness included filthy conditions upon move-in for new residents.
• Concerns have been raised over inadequate staffing levels, particularly regarding RN availability 7 days a week.
• Residents noted slow response times to help calls when triggered, raising safety concerns.
• Some residents felt the promised amenities during tours were not delivered as expected.
• Overall dissatisfaction was expressed regarding the management's ability to maintain a positive environment amidst ongoing challenges at the facility.

Review

The Royal Columbian Retirement Inn has been a focal point of discussion among families and residents alike, with a mixture of positive experiences and significant concerns emerging from various reviews. Over the past year, it appears that many changes have taken place within the facility — new staff members have joined alongside some long-standing employees who were present when loved ones moved in. This transition has brought about a noticeable improvement in morale, as evidenced by the smiles and happiness observed among both residents and staff members. The activity coordinator has received particular praise for her efforts in organizing engaging activities, such as Bingo, which many residents eagerly participate in. Celebrations, like the recent 4th of July event featuring a bounce house for children and food trucks, have fostered a sense of community among residents and their families.

Despite these uplifting changes, several ongoing challenges continue to mar the experience at Royal Columbian. A recurring theme in the feedback is the issue of high staff turnover rates, which contributes to a lack of consistency in care provision. Many reviewers express frustration over diminished communication from management; specifically, there is an absence of regular updates from the Executive Director to keep residents informed about staffing changes, projects underway, or modifications to menu offerings. The shortage of nursing staff throughout the week raises significant concerns regarding resident safety and well-being. Furthermore, aesthetic issues within the facility have been highlighted; flooring and carpeting that were promised to be replaced remain overdue while areas appear increasingly rundown and unclean.

One poignant account reflects distress over communication practices concerning medication administration for residents dealing with dementia. It was reported that caregivers had made dismissive comments about medication schedules instead of addressing them compassionately or discussing them appropriately with family members. Such incidents underscore broader concerns about resident dignity and respect—factors crucially important in any caregiving environment. The delays experienced when help call buttons were triggered add another layer to these worries surrounding timely care delivery.

On a more positive note, certain caregivers at Royal Columbian stand out for their dedication to providing thoughtful care that resonates well with both residents and their families. Specific individuals have been recognized for their remarkable qualities including patience, reliability, resourcefulness—attributes that not only improve day-to-day interactions but also enhance overall training standards for incoming staff members who shadow experienced caregivers. Families often express immense gratitude toward those caregivers who go above and beyond their duties to ensure comfort for residents during difficult times.

While some reviews commend Royal Columbian's lively atmosphere where games are played regularly or trips are organized outside for resident enjoyment—a stark contrast can be seen in other accounts highlighting systemic issues within daily operations. Complaints regarding outdated facilities plagued with maintenance problems signal an urgent need for management intervention before they affect overall quality of life significantly.

Many families indicating satisfaction also relay appreciation for how accessible management is within this environment; however few raise severe doubts over whether promises made during tours align with actual residential experiences post-move-in week after week—a discrepancy causing concern amongst current inhabitants relying heavily on consistent quality care delivered seamlessly each day.

In summary, while there's clear evidence showcasing improvements tied directly back to capable staff efforts coupled together through proactive engagement strategies aimed enriching lives overall—it cannot go unnoticed just how key shortcomings persist undermining progress made thus far until addressed immediately as well moving forward into brighter futures awaiting these cherished communities full heartening stories waiting share!

This part of Kennewick, Washington, offers a convenient and diverse range of amenities for senior living. With several parks nearby such as Lawrence Scott Park and Chiawana Park, residents can enjoy outdoor activities and leisurely walks in beautiful surroundings. The area also boasts various cafes like Mocha Express and Roasters Coffee, providing perfect spots for socializing or enjoying a quiet cup of coffee. There are plenty of dining options ranging from fast food chains like McDonald's and Taco Bell to sit-down restaurants like Red Lobster and Azteca Mexican Restaurants. For medical needs, there are reputable physicians practices such as Tri-City Orthopaedic Clinic and Pinnacle Pain Center, as well as pharmacies including CVS Pharmacy and Walgreens in close proximity. In terms of entertainment, seniors have easy access to movie theaters like AMC CLASSIC Kennewick 12 and Southgate 10. Additionally, there is a place of worship nearby at Kennewick Baptist Church for spiritual enrichment. Overall, this neighborhood provides a mix of convenience, recreation, healthcare services, and cultural opportunities for seniors looking to settle down in Kennewick.

Parks

• Lawrence Scott Park (0.2 miles)
• Chiawana Park (1.9 miles)
• Columbia Park (2.5 miles)
• Playground of Dreams (2.6 miles)
• Desert Dunes Park (3.2 miles)

Cafes

• Mocha Express (0.4 miles)
• Barracuda Coffee Company (0.9 miles)
• Roasters Coffee (1.2 miles)
• Dutch Bros Coffee (3 miles)
• Starbucks (3 miles)
• Roasters Coffee (3.1 miles)
• Dutch Bros Coffee (3.2 miles)

Restaurants

• McDonald's (0.5 miles)
• Azteca Mexican Restaurants (0.5 miles)
• Wendy's (0.8 miles)
• Red Lobster (1.2 miles)
• Jersey Mike's (1.2 miles)
• Carniceria La Cabana 3 (1.3 miles)
• Taco Bell (1.3 miles)

Physicians

• Tri-City Orthopaedic Clinic (0.7 miles)
• Retina & Macula Specialists (0.8 miles)
• Mid Columbia Ear Nose & Throat (1.1 miles)
• Pinnacle Pain Center (1.4 miles)
• Kgh Physician Clinics (1.4 miles)
• SL Christensen & Associates (1.4 miles)
• Columbia Basin Hematology & Oncology (1.4 miles)

Pharmacies

• Sav-On Pharmacy (0.9 miles)
• CVS Pharmacy (1.2 miles)
• Noffsinger (1.2 miles)
• Kgh Medical Mall (1.3 miles)
• Walgreens (2 miles)
• Rite Aid (2.1 miles)
• Safeway Pharmacy (2.2 miles)

Hospitals

• Kadlec Medical Center (1.4 miles)
• Kadlec Regional Medical Center (3.2 miles)
• Trios Southridge Hospital (3.4 miles)

Theaters

• AMC CLASSIC Kennewick 12 (1.7 miles)
• Southgate 10 (3.2 miles)

Places of Worship

• Kennewick Baptist Church (2.4 miles)