Royal Columbian Retirement Inn in Kennewick, WA
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5615 West Umatilla, Kennewick, WA 99336
For more information about senior living options: (844) 490-3973
The staff are very helpful and the food is good. There are definitely good people here, including staff who are very lovable. The staff are great, the facility is clean, rooms are spacious, and they answer questions promptly. The place is clean, attentive, polite, and helpful in all areas, with residents treated well. The staff are wonderful and efficient. Director Katie is great, trustworthy, and caring. The staff treat residents like family and keep families informed. The facility is well arranged and convenient for residents, with ongoing activities and outings.
The director is uncaring, cold-hearted and highly unprofessional. The facility is described as a scary, horrible place with mean management and poor food. The staff is not responsive at all and does not communicate with family members to coordinate care. Complaints are ignored by the administration. The building is old, falling apart, with a constantly broken elevator and lacking maintenance. Residents' personal items are mishandled or lost, sometimes washed with other residents' clothes and never recovered. The facility has overdrafted residents' accounts without explanation. The food is awful and the menu is repetitive, with meals that are undercooked. Caregivers are overworked and turnover is high, with the best workers leaving. A staff member denied a resident's pain medication against orders, causing distress to the family.Royal Columbian Retirement Inn is best suited for seniors who value a compact, walkable layout with easy access to common spaces and a lively social scene, along with direct interaction with caregivers who know residents by name. The central-core design keeps dining, activities, and living spaces within a short, predictable radius, which benefits those with limited mobility or a preference for familiar routines. This community is particularly appealing to families that prize responsive, person-to-person care and are comfortable taking an active role in monitoring care and finances. Those who need high-level medical oversight, consistently flawless meals, or unwavering administrative reliability should consider alternatives.
On the positive side, several reviewers highlight genuinely caring staff and a strong sense of personal attention from caregivers. When the team works well, residents feel like they are in capable hands, and families appreciate the ongoing communication that keeps them in the loop. The building's layout and the availability of routine activities create opportunities for social engagement, which can help reduce isolation and preserve a sense of independence within a supportive setting. Cleanliness and a welcoming atmosphere echo through some experiences, with families noting that the staff's warmth can make a meaningful difference in daily life.
However, the volume and specificity of concerns cannot be ignored. A recurring thread across multiple accounts is inconsistent management and communication, especially around billing, scheduling, and medical needs. Several reviews describe missed meals, inadequate responses to requests, and misapplied charges that undermine trust. Reports of staff turnover, uneven caregiver availability, and the resulting strain on remaining workers paint a picture of a facility where continuity of care can be fragile. There are also troubling anecdotes about safety and supervision lapses, with families questioning whether residents receive timely assistance, especially during emergencies or night shifts.
The strongest value proposition - the central core, social programming, and personalized care - only fully pays off when operations are solid. When caregiving staff are stable and well-supported, the benefits of proximity to dining, activities, and living spaces become clear: residents stay linked to their routines, family members stay informed, and small day-to-day glitches are less likely to escalate. Yet the same advantages are undermined when back-office practices falter, when meals or safety protocols feel inconsistent, or when frontline staff carry an excessive workload. In practical terms, the pros can offset the cons only if governance, billing transparency, and maintenance responsiveness improve substantively and promptly.
For families evaluating this community, a disciplined due-diligence approach is essential. Ask to meet the Executive Director, request current care plans and medical oversight arrangements, and review a recent financial ledger to verify charges and refunds. Inspect the dining program and kitchen safety records, and insist on a clear process for reporting and resolving issues with maintenance, room changes, and on-site emergencies. Talk to multiple staff members about response times, and seek recent resident and family references beyond online reviews. If a potential resident requires consistent, proactive medical management, or if reliable, year-to-year financial transparency is non-negotiable, alternatives with stronger governance and steadier staffing should be pursued.
In the end, Royal Columbian Retirement Inn offers meaningful strengths for residents who prioritize social vitality, proximity, and direct caregiver rapport, delivered in a compact, navigable setting. The decision hinges on tolerance for variability in administration, billing, and continuity of care. For some families, the daily warmth of attentive staff and the ease of a central layout will justify the risk of occasional service gaps. For others, especially those needing reliable medical oversight, predictable meal quality, and robust administrative responsiveness, it is prudent to look elsewhere and compare options with demonstrated consistency and transparent governance.
96 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
CafeCafes are important for seniors because they provide a social setting where they can connect with others, enjoy a meal or beverage, and engage in activities that promote mental stimulation and overall well-being. Additionally, cafes offer a convenient and accessible option for seniors to dine out without the hassle of preparing meals at home.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Guest parkingGuest parking is important for seniors because it allows their friends and family members to visit them easily and safely. Having convenient parking options can help combat feelings of isolation and loneliness, promote regular social interaction, and improve overall mental and emotional well-being for seniors in senior living communities.
Hiking trailsHiking trails are important for seniors as they provide opportunities for exercise, socialization, and connecting with nature. This physical activity can help improve overall health and well-being, while also promoting mental clarity and reducing stress. Additionally, hiking can be a fun and enjoyable way for seniors to stay active and engaged in their community.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being. KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor patioOutdoor patios are essential for seniors as they provide a safe and peaceful space for them to enjoy the outdoors, socialize with friends and family, engage in physical activity, and soak up natural sunlight which promotes overall well-being and mental health.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely. Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness. TV roomTV rooms are important for seniors in senior living communities because they provide a space for social interaction, entertainment, and relaxation. Watching TV can help reduce feelings of loneliness and boredom, and create a sense of community among residents. Additionally, TV rooms offer a break from daily routines and can be a source of comfort and familiarity for seniors.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed. Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tri-Cities (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
Arts and craftsEngaging in arts and crafts activities provides seniors with a creative outlet, promotes cognitive function, enhances dexterity and fine motor skills, fosters social interaction, and boosts overall well-being and mental health. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
Cooking clubCooking clubs are important for seniors as they provide social interaction, mental stimulation, and the opportunity to learn new recipes and cooking techniques. These clubs also promote healthy eating habits and can improve overall well-being and quality of life for seniors.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
GamesGames are an essential part of senior living as they help promote cognitive function, social interaction, and overall well-being. Playing games can improve memory, concentration, and decision-making skills while also providing a fun and engaging way to connect with others. Seniors who participate in games regularly tend to experience higher levels of satisfaction and happiness in their daily lives. Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
StoriesStories are important for seniors because they provide a sense of connection, stimulate memory and cognitive function, and offer entertainment and emotional engagement. Sharing stories can foster social interaction and create a sense of community among seniors, enhancing their overall well-being and quality of life.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.The Royal Columbian Retirement Inn in Kennewick, WA offers a range of housing options including 2-bedroom and studio apartments. The community provides various levels of care including Memory Care and Skilled Nursing Facility services to cater to the individual needs of residents.
Residents at Royal Columbian Retirement Inn can enjoy a variety of amenities such as a beautician on-site, a beauty salon, cable or satellite TV, a cafe, community-operated transportation, a computer center, a dining room, and a fitness room. Each apartment comes fully furnished with a full kitchen and private bathroom. Housekeeping services are provided to ensure cleanliness and convenience.
The community offers several recreational facilities including a gaming room, garden area, outdoor patio, and hiking trails for residents to stay active and enjoy nature. A small library and TV room are available for relaxation and entertainment purposes. Additionally, there is Wi-Fi/high-speed internet throughout the premises.
Residents have access to 24-hour call system supervision for round-the-clock assistance. Care services include help with activities of daily living such as bathing, dressing, transfers, and medication management. The community also offers special dietary meal options for those with diabetes or other dietary restrictions.
Royal Columbian Retirement Inn provides an array of engaging activities for residents such as arts and crafts sessions, educational speakers/life-long learning programs, fitness programs, games, gardening club activities, live musical performances, planned day trips, religious services, resident-run activities, scheduled daily activities like stories or movies.
The location of the retirement inn is convenient with nearby cafes, parks for outdoor recreation opportunities within close proximity. The availability of pharmacies ensures easy access to medications while numerous physicians are located nearby for medical care needs. Residents can also explore various dining options in the surrounding area. Places of worship are also easily accessible along with theaters and hospitals.
In summary, Royal Columbian Retirement Inn offers comfortable living arrangements in spacious apartments along with comprehensive care services tailored to individual needs. Residents can enjoy a range of amenities and engage in various activities while benefiting from the convenient location with nearby amenities and healthcare facilities.
Royal Columbian Retirement Inn offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
Royal Columbian Retirement Inn is located at 5615 West Umatilla, Kennewick, WA 99336 in Benton County, Washington
The features of Royal Columbian Retirement Inn are specifically designed to support residents with dementia and Alzheimer's disease, ensuring their safety and enhancing their quality of life. With 24-hour supervision, residents receive constant care and immediate assistance in case of emergencies, which is crucial for those who may experience confusion or disorientation. Assistance with activities of daily living--such as bathing, dressing, and transfers--provides the necessary support to maintain dignity while promoting independence within a safe environment. Meal preparation and service cater to dietary needs while also offering routine and familiarity through consistent meal times. Medication management ensures that residents receive their medications accurately and on time, reducing anxiety related to medication adherence. Additionally, a mental wellness program engages residents cognitively and emotionally, fostering social interaction and stimulating memory retention. Together, these services create a holistic approach that addresses both physical needs and emotional well-being for individuals facing memory challenges.
Royal Columbian Retirement Inn on seniors.fyi includes 18 photos including images showing interior, decor, landscaping, bedroom, living room, trees, dining, kitchen, and more.
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Interior
Decor
Living Room
Building
Architecture
Bedroom
Trees
Windows
Dining
Kitchen
Lighting
Entrance
Artwork
Outdoor
