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Royal Columbian Retirement Inn in Kennewick, WA

Royal Columbian Retirement Inn is an assisted living and memory care community in Kennewick, WA.

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Royal Columbian Retirement Inn in Kennewick, WA

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  • Interior

    A cozy bedroom with a neatly made bed, decorated with patterned linens and pillows. A tray rests on the bed, while natural light fills the room through large windows.

  • Decor

    A cozy apartment kitchen with wooden cabinets, a refrigerator, and a countertop with bar stools.

  • Living Room

    A cozy living room with a television, sofa, and armchair, connected to an open kitchen area.

  • Building

    A modern residential building surrounded by well-maintained greenery and a paved driveway.

  • Architecture

    A well-manicured hotel entrance with lush greenery and a cover for vehicles.

  • Bedroom

    A cozy bedroom with a neatly made bed, adorned with pillows and a decorative tray. A dresser with a round mirror and framed photos enhances the warm atmosphere.

  • Trees

    A residential house with a lush green yard and trees on a sunny day.

  • Windows

    A cozy living room with wicker furniture, a TV, and decorative plants.

  • Dining

    A cozy dining room with a long wooden table surrounded by chairs and decorated with artwork and floral arrangements.

  • Kitchen

    Cozy kitchen and dining area with a small table and lamp.

  • Lighting

    A cozy lobby area with comfortable seating and tasteful decor.

  • Entrance

    An inviting entrance with outdoor seating and decorative items.

  • Artwork

    An inviting reception area featuring a wooden cabinet, a decorative painting, and warm lighting.

  • Outdoor

    A sunny outdoor patio area at an apartment building, featuring seating and plants.

5615 West Umatilla, Kennewick, WA 99336

For more information about senior living options: (866) 208-4318

3.8 from 47 reviews
5 stars
29
4 stars
5
3 stars
1
2 stars
0
1 stars
12

Overall Review of Royal Columbian Retirement Inn

common 17 reviews mention this

Staff attentiveness is mixed

Residents describe the staff as both very helpful and, at times, hard to reach.

Several residents and families say the staff is responsive, polite, and attentive, and they highlight good communication and caring day-to-day support. Others describe situations where requests were ignored, staff did not follow through, or families struggled to get timely answers. A few comments focus on management and office responsiveness, including long waits and difficulty contacting the right person.

caveat 8 reviews mention this

Food quality is a recurring issue

Dining draws sharp disagreement, with some residents saying meals are unappetizing or inconsistent.

Some reviewers praise the food they were served during a tour or describe it as good. Others say meals were undercooked or served raw, and several describe specific problems such as missed meals, skimpy portions, and repetitive menus. A review also notes the need to improve food even after changes in management.

  • A cozy dining room with a long wooden table surrounded by chairs and decorated with artwork and floral arrangements.
  • A spacious dining area with wooden floors and several tables and chairs.
  • Cozy kitchen and dining area with a small table and lamp.
caveat 3 reviews mention this

Maintenance problems come up

Residents mention operational and upkeep problems, including issues affecting mobility.

At least a few reviewers describe the building as aging and in need of upkeep, with concerns like shredding rugs and trouble finding maintenance help. One review says the elevator was constantly broken, creating barriers for someone using a wheelchair during an alarm. Another review mentions other daily-life disruptions that made the facility feel poorly maintained.

caveat 3 reviews mention this

Cost and billing concerns appear

Some families raise concerns about out-of-pocket costs and account charges.

One resident comment notes a monthly studio cost with Medicaid included, framing it as a financial strain. Other reviews describe billing problems such as account overdrafts or extra money taken that was not authorized, and they ask for refunds or clearer handling. Taken together, these remarks suggest money and account accuracy are areas where families want more transparency.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 96 resident community capacity 96 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • 2-bedroom apartments 2-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Cafe Cafe
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Full kitchen Full kitchen
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Guest parking Guest parking
  • Hiking trails Hiking trails
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor patio Outdoor patio
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Resident parking Resident parking
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Spa Spa
  • TV room TV room
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Tri-Cities (5 miles away) Tri-Cities (5 miles away)
  • Community operated transportation Community operated transportation
  • Transportation & parking Transportation & parking
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities off-site Activities off-site
  • Arts and crafts Arts and crafts
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking club Cooking club
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Games Games
  • Gardening club Gardening club
  • Live musical performances Live musical performances
  • Planned day trips Planned day trips
  • Religious services Religious services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Stories Stories

Languages Spoken

  • English English

Nearby Places of Interest

Parks

  • Lawrence Scott Park (0.2 miles)
  • Chiawana Park (1.9 miles)
  • Columbia Park (2.5 miles)
  • Playground of Dreams (2.6 miles)
  • Desert Dunes Park (3.2 miles)

Cafes

  • Mocha Express (0.4 miles)
  • Barracuda Coffee Company (0.9 miles)
  • Roasters Coffee (1.2 miles)
  • Dutch Bros Coffee (3 miles)
  • Starbucks (3 miles)
  • Roasters Coffee (3.1 miles)
  • Dutch Bros Coffee (3.2 miles)

Restaurants

  • McDonald's (0.5 miles)
  • Azteca Mexican Restaurants (0.5 miles)
  • Wendy's (0.8 miles)
  • Red Lobster (1.2 miles)
  • Jersey Mike's (1.2 miles)
  • Carniceria La Cabana 3 (1.3 miles)
  • Taco Bell (1.3 miles)

Physicians

  • Tri-City Orthopaedic Clinic (0.7 miles)
  • Retina & Macula Specialists (0.8 miles)
  • Mid Columbia Ear Nose & Throat (1.1 miles)
  • Pinnacle Pain Center (1.4 miles)
  • Kgh Physician Clinics (1.4 miles)
  • SL Christensen & Associates (1.4 miles)
  • Columbia Basin Hematology & Oncology (1.4 miles)

Pharmacies

  • Sav-On Pharmacy (0.9 miles)
  • CVS Pharmacy (1.2 miles)
  • Noffsinger (1.2 miles)
  • Kgh Medical Mall (1.3 miles)
  • Walgreens (2 miles)
  • Rite Aid (2.1 miles)
  • Safeway Pharmacy (2.2 miles)

Hospitals

  • Kadlec Medical Center (1.4 miles)
  • Kadlec Regional Medical Center (3.2 miles)
  • Trios Southridge Hospital (3.4 miles)

Theaters

  • AMC CLASSIC Kennewick 12 (1.7 miles)
  • Southgate 10 (3.2 miles)

Places of Worship

  • Kennewick Baptist Church (2.4 miles)

Frequently Asked Questions

What floor plans and room types does Royal Columbian Retirement Inn offer?
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Does Royal Columbian Retirement Inn provide care for residents with dementia or Alzheimer's disease?
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