Trinity Care Partners, LLC

Pros

• Trinity Care provided excellent care for the loved one during their final months.
• The caregiver was amazing and received praise for their support and compassion.
• Trinity Care Partners worked hard to accommodate requests and ensure regular caregiver availability.
• The management team was friendly and approachable, enhancing the overall experience with the service.
• Scheduling was handled fantastically, with caregivers consistently arriving on time.
• The service allowed for spiritual support by reading the Bible, fulfilling specific family needs effectively.
• Overall experiences were positive enough that many would recommend Trinity Care Partners to family and friends.

Cons

• The administrative staff at Trinity Care does not communicate well, leading to confusion among clients.
• There have been instances where caregivers did not show up, and clients were not notified in advance.
• The company had a limited number of staff at the time of use, resulting in inadequate support when caregivers could not come.
• Some caregivers provided unsatisfactory care, leading to disappointment for the family.
• Due to the influx of new staff post-COVID, there were concerns about the quality of care received.

Review

Trinity Care Partners has garnered mixed reviews from families seeking home care services for their loved ones. Overall, many clients have praised the quality of care provided by caregivers, noting that the staff was attentive and compassionate, especially in critical times. One reviewer expressed deep gratitude for the amazing caregiver assigned to their mother during her final months, highlighting how blessed they felt to have that level of care. This sentiment resonates with several others who emphasized that Trinity Care’s caregivers are not only skilled but also genuinely caring individuals who make a positive impact on the lives they touch.

However, despite high praise for individual caregivers, multiple reviews pointed out significant communication issues within Trinity Care’s administrative team. One client suggested that families should email both administrative contacts when discussing important matters to ensure all parties are informed, indicating a lack of effective internal communication. Such concerns were echoed by another reviewer who noted instances where caregivers did not show up without prior notice, leaving families in difficult situations. While it is acknowledged that the management team is friendly and well-meaning, these communication breakdowns can create added stress for families already dealing with challenging circumstances.

Billing confusion has also been cited as a recurring issue among clients. Families looking to utilize Trinity Care's services were advised to remain vigilant regarding financial discussions because miscommunications about billing were frequent. This highlights an area where improvement is needed within the organization; better systems for managing billing processes could alleviate some of the frustrations voiced by current and potential clients.

In terms of staffing levels, some reviewers noted that Trinity Care Partners appeared stretched thin at times. Several mentioned that there seemed to be a shortage of qualified caregivers available when needed most. A family shared their journey from requiring only five hours of assistance daily to ultimately needing around-the-clock care due to an increase in their loved one’s needs. This escalation indicates a mismatch in staffing capacity during critical moments—a concern many families face when selecting home care providers.

Despite these challenges, there were positive remarks regarding scheduling flexibility and responsiveness from Trinity Care Partners' administration when accommodating specific requests or changes in care needs. For example, one satisfied client chose Trinity Care specifically because they could promise spiritual support—like reading the Bible—which was essential for their mother and something competitors could not guarantee. These tailored offerings demonstrate a commitment to meeting individual needs while providing reassurance through consistent communication and punctuality from caregivers.

In summary, while many families have had positive experiences with the personal care received through Trinity Care Partners, significant areas require attention for overall service improvement—specifically focusing on enhancing internal communication among staff members and addressing billing discrepancies more effectively. For those considering home care options for their loved ones, insights shared by past users may help navigate decision-making processes while weighing both commendations and critiques associated with this agency's operations. Ultimately, recommendations exist alongside cautionary advice as potential clients decide whether Trinity Care Partners aligns with their specific home care requirements.

This part of Graham, Washington offers a variety of healthcare options with several physicians' offices and medical clinics located within a few miles. There are also pharmacies nearby for convenient access to medications. The area boasts a selection of restaurants ranging from fast food chains to sit-down steakhouses, providing plenty of dining options. For outdoor recreation, residents can enjoy nearby parks like Bradley Lake Park and Sunrise Park. Additionally, there are cafes for socializing and enjoying a cup of coffee. In terms of healthcare facilities, there are hospitals within a few miles for any emergency medical needs. Public transportation is accessible at Sumner Station for those who may not drive. Places of worship are also available in the area for spiritual support and community engagement. Overall, this part of Graham provides a well-rounded environment with various amenities that cater to the needs and interests of seniors considering senior living in the area.

Physicians

• Oral & Maxillofacial Surgery Northwest (1 miles)
• Sound Family Medicine (1.1 miles)
• Sound Medical Imaging (1.2 miles)
• Rainier Orthopedic Institute (1.3 miles)
• Mother Nurture Ultrasound (1.9 miles)
• Franciscan Medical Clinic - Puyallup (1.9 miles)
• Group Health Puyallup Medical Center (2.1 miles)

Pharmacies

• Rite Aid (1.2 miles)
• Walgreens (1.4 miles)
• Walmart Pharmacy (1.7 miles)
• Walgreens (1.7 miles)
• Walgreens (3.3 miles)
• Safeway Pharmacy (3.3 miles)
• Rite Aid (3.6 miles)

Restaurants

• Rainier Growlers (1.2 miles)
• Chipotle Mexican Grill (1.3 miles)
• McDonald's (1.3 miles)
• Wendy's (1.4 miles)
• Chick-Fil-A (1.5 miles)
• Black Angus Steakhouse (1.6 miles)
• Taqueria El Rinconsito (1.6 miles)

Parks

• Bradley Lake Park (1.6 miles)
• Sunrise Park (2.6 miles)
• Williams park (2.9 miles)
• Tehaleh Playground (4.3 miles)

Cafes

• Dutch Bros Coffee (1.6 miles)
• Panera Bread (1.6 miles)
• Starbucks (2 miles)
• Rivers Edge Cafe (4.4 miles)
• Starbucks (5.2 miles)

Hospitals

• Multicare Medical Center (2.6 miles)
• Multicare Health System (3.3 miles)

Transportation

• Sumner Station (4.2 miles)

Places of Worship

• Abundant Life Foursquare Church (4.6 miles)