Heron's Key in Gig Harbor, WA

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  • Interior

    An empty classroom setup with tables and chairs arranged for a meeting or educational session.

  • Outdoors

    A modern apartment building surrounded by greenery and pathways under a clear blue sky.

  • Decor

    A modern living room with a cozy seating area around a fireplace, featuring contemporary furniture and decorative shelves.

  • Living Room

    A modern living room with comfortable seating and large windows.

  • Building

    A modern apartment complex illuminated at night.

  • Architecture

    A modern apartment building with multiple balconies and varied exterior colors.

  • Trees

    A scenic patio area with chairs and an umbrella overlooking nearby buildings and trees under a partly cloudy sky.

  • Windows

    A well-lit dining room with wooden flooring and large windows overlooking a garden.

  • Dining

    Modern kitchen and dining area with sleek design and wooden accents.

  • Landscaping

    A suburban house with a manicured lawn and driveway leading to a garage.

  • Lighting

    A modern restaurant interior with neatly arranged tables and chairs, featuring contemporary lighting.

  • Garden

    A beautifully landscaped garden in front of a house on a clear day.

  • Artwork

    A modern hotel lobby featuring a cozy seating area with a fireplace and decorative artwork.

  • Seating Area

    An inviting outdoor patio at an apartment complex, featuring tables and chairs under large umbrellas with a cozy fire pit.

Heron's Key in Gig Harbor, WA

Information last verified:

4340 Borgen Boulevard Nw, Gig Harbor, WA 98332

For more information about senior living options: (844) 490-3973

4.3 from 42 reviews
5 stars
33
4 stars
0
3 stars
2
2 stars
1
1 stars
6

Overall Review of Heron's Key

Pros

  • pro They describe Heron’s Key as a wonderful place to live.
  • pro Residents are happy, bright, well educated, and involved in the community.
  • pro The staff are competent and caring.
  • pro The meals are outstanding and restaurant-quality in variety and preparation.
  • pro The activities are plentiful and often resident-run.
  • pro It is a Level A Life Care Community, with independent living, assisted living, memory care, and skilled nursing on site.
  • pro The community feels like family, with friendly, supportive neighbors and staff.
  • pro The dining room is elegant with delightful meals for residents and guests.
  • pro The calendar offers many events, shows, outings, and educational opportunities.

Cons

  • pro One reviewer reported that their questions went unanswered and assumed there was no staff available on weekends.
  • pro Another reviewer described a negative experience with a front desk staff member named Shauna at Penrose, noting she barely looked at them and showed disregard for their time.
  • pro One reviewer summarized their visit with the phrase “Unfortunately not a good experience.”
  • pro A prospective visitor stated that two interactions with residents were less than positive.

Review

Heron’s Key in Gig Harbor is best suited for active, socially oriented seniors who want a true Life Care community , a place where independent living sits alongside an on-site continuum that includes assisted living, memory care, and skilled nursing. The core appeal is twofold: a vibrant, club-like atmosphere that makes it easy to form friendships and stay engaged, and the financial security of Level A Life Care, which guarantees that care costs won’t rise beyond the independent living rate if care needs change. For families seeking certainty about future expenses as health needs evolve, this continuum is a decisive advantage, and the setting near Gig Harbor’s waterfront and amenities provides a lifestyle that blends resort-like polish with practical senior living.

Those who may want to consider alternatives fall along a few clear lines. The most natural fit is not someone seeking a quiet, ultra-subtle, boutique environment; Heron’s Key operates like a full-service, high-energy campus with a calendar that favors programs, events, and resident leadership. Some buyers who are budget- or simplicity-focused may prefer smaller, less structured communities or options with lower upfront fees and fewer levels of care under one roof. A handful of reviewers noted uneven experiences with nonessential interactions at the front desk; while these are isolated, they highlight that the experience can vary by staff turnoff and shift. For prospective residents who prize minimal social pressure or a more intimate, home-like pace, alternatives in the region may feel more comfortable.

The major strengths of Heron’s Key clearly offset these potential drawbacks. The on-site continuum is a cornerstone: with independent living already housed on the same campus as assisted living, memory care, and skilled nursing, families eliminate the friction of transitions between facilities. Residents repeatedly praise the culture , friendly, well-educated neighbors who actively contribute to a sense of community, and staff who are described as competent, caring, and genuinely invested in well-being. Dining is a standout, with a menu variety and quality that rivals fine restaurants, paired with generous portions and appealing presentation. The calendar of activities is not merely abundant; it is largely resident-driven, with lectures, performances, outings, volunteer opportunities, and hobby groups that foster purpose and belonging. This combination, continuity of care, strong social fabric, excellent dining, and a dynamic activity scene, creates a powerful offset to the occasional service hiccup some reviewers reported.

Another substantial pro is the quality of life that flows from the environment itself. The campus is modern, well maintained, and visually appealing, with elegant dining spaces and a sense of hospitality that many describe as hotel-like rather than traditional senior living. Residents emphasize the ease of forming friendships and the breadth of topics and pursuits available, from art and Mah Jongg to fitness programs and cultural outings. The staff’s responsiveness and the overall sense of “being in good hands” come through in numerous reviews, reinforcing the impression that management prioritizes resident satisfaction and daily experience. Importantly, the charity of the community, volunteering, guest speakers, and opportunities to give back, adds a further dimension of meaningful engagement that sustains motivation and joy.

From a practical standpoint, the bottom-line value centers on certainty and convenience. The Life Care model removes the fear of escalating care costs and the need to relocate if health declines. Residents who arrive as independents often stay within the same campus as their needs evolve, preserving friendships, routines, and the social fabric they’ve built. The location also matters: Gig Harbor is a scenic, walkable hub with nearby shopping and services, from groceries to dining and cultural options, which makes everyday life easier for families and residents alike. The combination of a robust activity ecosystem, strong peer networks, and an integrated care plan makes Heron’s Key a compelling candidate for families who want a single, long-view solution rather than a series of moves.

For families evaluating options, the takeaway is clear: Heron’s Key is a premier choice for those who want an active, connected lifestyle with the security of a life-care continuum. It is less suitable for those seeking a quieter, more solitary, less social atmosphere; or for those with a strict preference for the lowest possible monthly costs and minimal programming. The superior benefits, continuum of care, community culture, dining quality, and a busy, resident-led calendar, tale a strong story, but the occasional service misstep among staff reminds that any community is only as consistent as its leadership and frontline team. Visits should include time with residents, a meal experience, and candid conversations with staff leadership about how concerns are handled and how care transitions actually unfold.

In sum, Heron’s Key represents a practical, well-structured path for families prioritizing continuity of care, social vitality, and high-quality amenities within a single, scenic campus. It rewards those who lean into the community, participating in programs, building friendships, and leveraging the on-site care ladder as health needs evolve, while acknowledging that a handful of past criticisms underscore the importance of thorough firsthand visits. For the right buyer, the question isn’t whether to choose Heron’s Key, but when to move: sooner than later, to lock into a culture, lifestyle, and care model that can age with the resident and support family peace of mind for years to come.

Features

Housing

  • 51 resident community capacity 51 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Seattle-Tacoma International (15 miles away) Seattle-Tacoma International (15 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heron's Key: A Vibrant Assisted Living Community in Gig Harbor, WA

Nestled in the picturesque landscape of Gig Harbor, Washington, Heron's Key offers a warm and welcoming assisted living community that caters to the diverse needs of its residents. With a focus on promoting independence while providing essential support, Heron's Key encompasses Independent Living, Memory Care, and Skilled Nursing Facility services tailored to enhance the quality of life for seniors.

Amenities That Enrich Life

At Heron's Key, residents enjoy an array of amenities designed for comfort and convenience. The community features a beauty salon for pampering sessions, a fitness room to promote physical health, and a restaurant-style dining room where meals are prepared with attention to special dietary needs. Residents can also take advantage of various communal spaces such as a gaming room, small library, and outdoor gardens that provide opportunities for relaxation and socializing. With fully furnished accommodations that include private bathrooms and kitchenettes, each resident can feel at home.

Comprehensive Care Services

The dedicated staff at Heron's Key ensures that residents receive personalized care tailored to their specific needs. With 24-hour supervision and assistance with activities of daily living, including bathing and dressing, residents are well-supported in maintaining their autonomy. Specialized memory care programming is available for those experiencing cognitive challenges, alongside services like meal preparation, medication management, and diabetes diet planning.

Engaging Activities & Programs

Life at Heron's Key is vibrant and engaging. The community offers a host of activities ranging from fitness programs to planned day trips that cater to various interests. Residents can participate in resident-run activities or take advantage of concierge services for additional leisure pursuits. Scheduled daily activities foster connection among residents while encouraging mental wellness through thoughtful programming.

Convenient Location

Surrounded by essential amenities including cafes, parks, pharmacies, restaurants, and places of worship, all within close proximity, Heron’s Key is ideally situated for easy access to the best Gig Harbor has to offer. Nearby healthcare facilities ensure peace of mind when it comes to medical needs.

In essence, Heron’s Key is more than just an assisted living community; it’s a supportive environment where seniors can thrive while receiving the care they need amidst beautiful surroundings. Welcome home!

Nearby Places of Interest

Restaurants

  • Qdoba Mexican Eats (0.3 miles)
  • McDonald's (0.5 miles)
  • Puerto Vallarta (1.2 miles)
  • Netshed No. 9 (1.9 miles)
  • El Pueblito (2 miles)
  • The Harbor General Store (2.2 miles)
  • Tides Tavern (2.2 miles)

Pharmacies

  • Walgreens (0.4 miles)
  • Sav-On Pharmacy (0.5 miles)
  • Target Pharmacy (0.6 miles)
  • Franciscan Pharmacy (0.9 miles)
  • Good Neighbor Pharmacy (0.9 miles)
  • Bartell Drugs (3.6 miles)
  • Cost Less Senior Services (3.6 miles)

Places of Worship

  • Agnus Dei Lutheran Church (0.5 miles)
  • Chapel Hill Presbyterian Church (2.1 miles)
  • Christ Episcopal Church (9.4 miles)

Cafes

  • Starbucks (0.5 miles)
  • Starbucks (0.6 miles)
  • Starbucks (2.6 miles)
  • Panera Bread (4.1 miles)
  • Starbucks (7.2 miles)

Physicians

  • Franciscan Urology Associates at St. Anthony (0.9 miles)
  • Harbor Orthopedic Clinic (0.9 miles)
  • Pulmonary Consultants (0.9 miles)
  • Nancy E. Boyden, ARNP (2 miles)
  • Crescent Psychiatry (2.5 miles)
  • Sound Clinical Medicine (2.6 miles)
  • Personalized Psychiatric Medicine (2.7 miles)

Parks

  • Ancich Waterfront Park (1.8 miles)
  • Eddon Boat Park (1.8 miles)
  • Sehmel Homestead Park (2.2 miles)
  • Five Mile Drive (4.6 miles)
  • Horseshoe Lake County Park (4.6 miles)
  • Point Defiance Park (5.1 miles)
  • Kopachuck State Park (5.3 miles)

Hospitals

  • Gig Harbor Ambulatory Surg Center (2.9 miles)
  • Group Health Cooperative (9.5 miles)
  • MultiCare (9.6 miles)
  • MultiCare Regional Cancer Center - Tacoma (9.6 miles)

Transportation

  • Port Orchard Airport (5.8 miles)

Theaters

  • Grand Cinema (9.9 miles)

Frequently Asked Questions

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