Patriots Glen

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  • Interior

    A cozy and well-decorated lobby area featuring a central table with flowers, chairs, and warm lighting.

  • Decor

    A well-decorated lobby area with a floral arrangement on a central table.

  • Living Room

    A cozy living room with a dark sofa, patterned armchairs, and warm lighting.

  • Building

    A residential building with a manicured landscape and trees surrounding the entrance.

  • Bedroom

    Cozy bedroom with a well-decorated bed and stylish lighting.

  • Dining

    A cozy dining area with wooden tables and chairs, decorated with framed pictures on the walls.

  • Landscaping

    A courtyard with outdoor seating and lush greenery on a sunny day.

  • Exercise Equipment

    A home gym setup with a stationary bike and a small table decorated with a pumpkin in natural daylight.

Patriots Glen

1640 148Th Avenue Se, Bellevue, WA 98007

For more information about senior living options: (844) 490-3973

4.5 from 44 reviews
5 stars
35
4 stars
2
3 stars
3
2 stars
2
1 stars
2

Assisted Living Memory Care

Overall Review of Patriots Glen

Pros

  • pro Patriots Glen is an elegant and empathetic breath of fresh air.
  • pro The Patriots Glen team is all about providing care and caring for the residents.
  • pro The staff escort residents to the dining room for meals and motivate them to participate.
  • pro The care team at Patriots Glen took wonderful care of residents until the very end.
  • pro Jordan has fostered a respectful and caring culture and team at Patriots Glen.
  • pro The Patriots Glen staff feel like a second family to the residents.
  • pro The staff are incredibly friendly and well trained.
  • pro Patriots Glen is well-run, clean, with attentive staff.
  • pro The facility is welcoming, well maintained, and well managed.
  • pro The staff are consistently polite, positive, and make families feel at home.
  • pro The meals at Patriots Glen are fabulous.
  • pro The leadership staff is friendly and accommodating.

Cons

  • pro The facility has gone downhill since the former executive director left Patriots Glen.
  • pro The new executive director seems to care more about her appearance than the wellbeing of residents at Patriots Glen.
  • pro Residents have been under a COVID lockdown for three weeks at Patriots Glen.
  • pro There are barely any residents left as people move out and caregivers have quit without notice at Patriots Glen.
  • pro Changes at the concierge were made without the family's knowledge, causing long waits to enter Patriots Glen in the evenings.
  • pro Packages sent to Patriots Glen have gone missing with no explanation.
  • pro Construction and remodeling began on neighboring rooms at Patriots Glen without any warning.
  • pro Shelley at Patriots Glen reportedly had a condescending attitude over the phone, leading the family to consider looking elsewhere.

Review

The collection of impressions about senior living options presents a striking contrast. On one hand, there are sharp, unsettling critiques of a different facility where the commenter laments that the new executive director "cares more about her appearance than the wellbeing of residents," describing outfits and nightclub-style makeup as out of place in an assisted living setting. The same reviewer recounts a three-week Covid lockdown for an aunt, a hollowing out of the community with caregivers leaving, and a cascade of administrative friction - from changes at the concierge desk that make entry evenings frustrating to missing packages and remodeling activities announced without warning. The overall tone is one of disappointment and distrust, culminating in a strong warning that the facility's pricing does not match the value or the care being delivered.

That same narrative thread widens to a broader concern about what happens when a facility can't reliably meet basic needs. The reviewer recalls an upscale assisted living arrangement that could no longer provide consistent nursing and Activities of Daily Living (ADL) support as the resident's abilities declined. After a couple of falls, the facility said third-party 24x7 care was necessary for the resident to stay, but the third-party care proved unreliable and costly. Months and substantial expense later, the family began searching again and ultimately discovered Patriots Glen (PG). In this account, PG is framed as the antidote to the failures seen elsewhere - an environment where the focus is on sustained, hands-on assistance and genuine caregiver continuity.

In stark contrast to the negative experiences elsewhere, Patriots Glen is celebrated across numerous testimonials for its culture of care, beginning with leadership. One reviewer singles out the executive director, Jordan Drew, along with the entire team, saying they are "all about providing care and caring for the residents." The facility's approach to dining is highlighted as well: the emphasis on eating in the dining room, with staff proactively escorting a resident to meals, demonstrates a commitment to social engagement and routine. The reviewer notes that staff would escort dad to dinner for each meal and often reminded him about meals, sometimes walking with him not because they had to, but because they wanted to.

A defining theme across the Patriots Glen feedback is staff longevity and cohesion. Several accounts point to a workforce with deep tenure - "the PG staff had worked there for a long time," with descriptions of averages like seven-plus years and many veterans of two decades or more. This stability translates into a cohesive team that knows residents and their routines, facilitates quick responses to special requests, and makes improvements without being prompted. One observer emphasizes Jordan's leadership style as enabling a culture where the staff have the freedom to do the right thing, allowing them to implement improvements rapidly and effectively, often without family intervention.

The personal dimension of care at Patriots Glen is underscored by a poignant hospice chapter. A resident who turned 97 soon afterward faced hospitalizations and ultimately hospice care in his apartment, with the PG care team providing supportive, attentive service "until the very end." The family's takeaway is that while the old facility missed a pristine dining room or menu, PG's staff delivered timely, compassionate, and consistent care that mattered more than the formality of dining arrangements. The staff's everyday presence - checking in multiple times a day, ensuring meals and companionship, and walking with residents during daily routines - emerges as the heart of what makes Patriots Glen feel like a second family.

Beyond the general praise, the reviews collect a chorus of affectionate accolades for the environment itself. The facility is described as well-run, clean, and well maintained, with staff who are "incredibly friendly and well trained," residents who look happy, and a community where both residents and staff seem engaged and content. Several quotes highlight the warmth and approachability of the team - "Very kind and friendly staff," "caregivers and nurses, officers, director they all are doing well to take care residents," and "the staff are always smiling and nice." Visitors and families repeatedly express relief at finding a place that feels like home rather than a cold institution.

Of course, no narrative is without its caveats. A reviewer who otherwise lauds the staff notes a single interaction with a person named Shelley who provided a lot of information on the phone but did so with a condescending attitude, signaling that even in a highly praised environment, imperfect moments can occur. Another reviewer opens with a provocative line - "Make me mad" - before turning to praise for the staff's kindness and the overall experience. These notes remind readers that, while Patriots Glen is frequently described in glowing terms, individual interactions can vary, and not every experience will be perfect.

In aggregate, Patriots Glen emerges as a consistently favorable option for families seeking reliable, compassionate care with a strong sense of community and a leadership approach that empowers caregivers to act in residents' best interests. The testimonials emphasize not just the availability of care, but the quality of everyday life - dining together, staff who truly know residents, meaningful activities, and a home-like atmosphere that can adapt to changing needs, including memory care and hospice. The narrative surrounding Patriots Glen contrasts vividly with the mixed experiences described at another facility, where concerns about leadership priorities, entry procedures, and the cost-to-value proposition left a family feeling unheard and discouraged. For those evaluating options, Patriots Glen appears to offer a model of care centered on long-tenured staff, proactive engagement, and a culture of genuine, ongoing attention to residents' well-being.

Features

Housing

  • 82 resident community capacity 82 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Seattle-Tacoma International (13 miles away) Seattle-Tacoma International (13 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Patriots Glen is a memory care assisted living community located in Bellevue, WA. This community provides specialized care for individuals with cognitive impairments and offers a variety of amenities to enhance their quality of life.

Residents at Patriots Glen have access to a range of amenities designed to meet their needs and preferences. These include a beauty salon, cable or satellite TV for entertainment, community-operated transportation for outings and appointments, a computer center for staying connected, and a fully furnished living space. The community also features a fitness room for exercise, a gaming room for recreation, and an outdoor space for enjoying fresh air and nature. Housekeeping services ensure that residents' living areas are clean and comfortable.

Dining options at Patriots Glen cater to residents with special dietary restrictions, offering delicious meals in a restaurant-style dining setting. A small library is available for reading enthusiasts, while access to telephone service and high-speed internet keeps residents connected with loved ones. Move-in coordination services are provided to assist in the transition process.

In terms of care services, Patriots Glen offers 24-hour call system and supervision to ensure the safety and well-being of residents at all times. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure proper administration of medications. A mental wellness program is available to support residents' emotional well-being, while specialized memory care programming caters specifically to those with cognitive impairments.

Patriots Glen also places importance on socialization and engagement through various activities. Concierge services are available to assist residents in planning their daily activities. Fitness programs promote physical health, while planned day trips offer opportunities for exploration outside the community. Resident-run activities allow individuals to take an active role in organizing events within the community. Scheduled daily activities ensure that there is always something fun and engaging happening at Patriots Glen.

Located in Bellevue, Patriots Glen benefits from its proximity to various amenities in the surrounding area. Cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals are all conveniently located nearby, providing easy access to additional services and entertainment options.

Overall, Patriots Glen offers a comprehensive range of amenities and care services in a supportive and engaging environment for individuals in need of memory care.

Nearby Places of Interest

Pharmacies

  • Rite Aid (1.3 miles)
  • Walgreens (1.6 miles)
  • Safeway Pharmacy (2.2 miles)
  • Bartell Drugs (2.4 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (3 miles)
  • Safeway Pharmacy (3 miles)

Theaters

  • AMC Factoria 8 (1.7 miles)
  • Regal Issaquah Highlands IMAX & RPX (6.8 miles)

Physicians

  • Allegro Pediatrics (2 miles)
  • Advanced Family Medicine (2.3 miles)
  • Medical Arts Associates (2.9 miles)
  • Evergreen Speech and Hearing Clinic (2.9 miles)
  • Allegro Pediatrics (3.5 miles)
  • UW Medicine Sports Medicine Center at Eastside Specialty Center (3.8 miles)
  • Seattle Reproductive Medicine (3.9 miles)

Restaurants

  • Kura Revolving Sushi Bar (2.3 miles)
  • McDonald's (2.3 miles)
  • Uwajimaya (2.4 miles)
  • Chick-Fil-A (2.6 miles)
  • Din Tai Fung (3.1 miles)
  • Burgermaster (4.2 miles)
  • Marymoor Amphitheatre (4.7 miles)

Cafes

  • Mercurys Coffee (2.6 miles)
  • Starbucks (5.6 miles)
  • Starbucks (5.7 miles)
  • Google (5.8 miles)
  • Mercurys Coffee (5.8 miles)
  • Starbucks (5.8 miles)
  • Issaquah Coffee Company (6 miles)

Hospitals

  • Dengda Tang MD | Kaiser Permanente (2.6 miles)
  • Overlake Hospital Medical Center (2.7 miles)

Parks

  • Bellevue Downtown Park (3.2 miles)
  • Georgia Zumdieck Park (3.2 miles)
  • Luther Burbank Park (3.9 miles)
  • Lake Sammamish State Park (4.4 miles)
  • Lake Sammamish State Park (4.4 miles)
  • Marymoor Dog Park (4.6 miles)
  • Marymoor Park (4.7 miles)

Transportation

  • Mount Baker Station (7.4 miles)
  • Columbia City Station (7.4 miles)

Frequently Asked Questions

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