MasterCare In Home Service Providers - Auburn

Pros

• The family found Master Care's initial consultation to be invaluable, providing them with the necessary information well in advance of their caregiving needs.
• Master Care provided an excellent caregiver who exceeded expectations and delivered attentive, compassionate care for grandma.
• They were able to find the right caregiver for a terminal coworker, demonstrating compassion and providing much-needed support until the end.
• Families felt safe and satisfied with MasterCare In Home Services, noting their friendly staff and responsiveness to needs.
• Quality care was consistently delivered by reliable caregivers, making a positive impact on their loved ones' lives.
• MasterCare was commended for their quick response during emergencies, providing assistance when other companies could not.
• The family appreciated the thoroughness of the initial meeting and the ongoing support provided by both temporary and permanent caregivers.
• Many families expressed happiness with the quality of care received from MasterCare, leading them to recommend the service to others in need.

Cons

• Master Care did not perform the basic tasks they were asked to perform.
• They were consistently late, constantly changing providers, and often just did not show up at all or call.
• They would still bill for days when caregivers failed to show up.
• One reviewer would not recommend this service at all due to their poor performance.
• The billing system was confusing, and the reviewer had to keep very careful records.

Review

MasterCare In Home Services has garnered a diverse range of feedback from clients seeking compassionate and professional care for their loved ones. The reviews highlight the importance of planning and the peace of mind that can come with having a reliable caregiving service at hand, especially when faced with unexpected medical situations. Many families have expressed appreciation for MasterCare’s proactive approach, as they were able to receive valuable information about caregiving options even before the need arose. This initial consultation laid the groundwork for a smooth transition into care services when the time was right.

When families found themselves in immediate need of caregiving support, MasterCare demonstrated remarkable responsiveness. Several reviewers noted how quickly services could be set up after an assessment, enabling caregivers to start working without delay. This swift action proved crucial in times of urgency—particularly during hospital discharges or after significant medical procedures such as knee replacements. Families consistently praised the quality of caregivers provided by MasterCare, often describing them as attentive and compassionate individuals who went above and beyond to ensure that their loved ones received not just physical assistance but also emotional support.

For many clients, building a long-term relationship with caregivers became essential. One family reported satisfaction with their permanent caregiver who had become an integral part of their home environment over 1.5 years. They appreciated not only her ability to assist with daily living activities but also her role in preventing loneliness and boredom through meaningful social interaction. The continuity of care played a significant role in creating trust between families and caregivers, which ultimately enhanced the quality of life for those needing assistance.

However, despite numerous positive experiences shared by many families, some clients voiced dissatisfaction regarding aspects of MasterCare’s service delivery. Complaints were directed towards issues such as inconsistent attendance and frequent changes in caregiver assignments, which led to confusion and frustration among those relying on timely assistance. A couple of reviewers specifically mentioned instances where caregivers failed to show up or inform clients while still billing for those days’ services—a practice that understandably left them feeling unsupported and neglected during crucial moments.

Pricing became another focal point in reviews; while several clients acknowledged that high-quality care comes at a cost, those who found value in MasterCare's services felt reassured by the level of professionalism they received compared to competitors. Some individuals expressed concerns over clarity within the billing system, indicating that confusion over invoices could detract from otherwise satisfactory service experiences. Clients urged potential users to remain vigilant about financial tracking while still appreciating the overall benefits enjoyed through engaging MasterCare.

Ultimately, what stands out across all reviews is a resounding testament to the compassion displayed by both administration and caregivers alike at MasterCare In Home Services. Families frequently highlighted exceptional moments when staff members stepped outside typical professional boundaries to provide emotional comfort during challenging times—such as assisting terminally ill patients or caring for elderly loved ones struggling with mobility issues post-surgery. Many clients credited this dedication with significantly improving their experiences during periods marked by stress and uncertainty.

In summary, MasterCare In Home Services emerges from these accounts as both a beacon of hope and an area for improvement within elder care provision contexts—especially concerning consistency and communication practices. While many families rejoice in having capable caregivers join their households, others remind us that reliability is fundamental; it can make all the difference between exceptional service rendered versus frustrating encounters endured amidst crises requiring delicate handling throughout one's later years or illness-reflected journeys toward closure.

Located in Auburn, Washington, this area offers a variety of amenities that may appeal to seniors looking for a comfortable and convenient place to live. With multiple pharmacies such as Walgreens and Rite Aid within a short distance, access to healthcare services is readily available. Nearby physicians like Molen Oral & Facial Surgery and Legacy Medical Aesthetics offer quality medical care. The numerous cafes and restaurants provide options for dining out or grabbing a quick bite to eat. Parks like Green View Park and Steel Lake Park offer opportunities for outdoor activities and relaxation. Additionally, transportation options such as U-Haul Moving & Storage make it easy to get around the area. St Francis Hospital and Federal Way Community Dialysis are close by for any medical needs. Overall, this area provides a mix of essential services and recreational opportunities that could make it a desirable location for senior living.

Pharmacies

• Walgreens (1.4 miles)
• Walgreens (2.6 miles)
• Rite Aid (2.6 miles)
• A&H Pharmaceutical Service (2.9 miles)
• Rite Aid (3.2 miles)
• Walgreens (3.3 miles)
• Walgreens (3.3 miles)

Physicians

• Molen Oral & Facial Surgery (1.7 miles)
• UW Medicine - Valley Women’s Health (2.2 miles)
• Legacy Medical Aesthetics (3.2 miles)
• Kosnoski Eye Care (3.5 miles)
• Federal Way Dental (3.9 miles)
• Lateef J Harper MD | Kaiser Permanente (5 miles)
• Wyman Carl MD (5.4 miles)

Cafes

• Auburn Way Big Foot Java (2.5 miles)
• Starbucks (3.2 miles)
• South Auburn Bigfoot Java (4.2 miles)
• Starbucks (5.3 miles)
• Starbucks (6 miles)
• Starbucks (7.3 miles)
• Floret (7.8 miles)

Parks

• Green View Park (2.5 miles)
• Lea Hill Park (2.9 miles)
• Springwood Park (3 miles)
• Steel Lake Park (3.4 miles)
• Wilson Playfields (4 miles)
• Lake Meridian Park (4.4 miles)
• Saltwater State Park (5 miles)

Restaurants

• McDonald's (2.7 miles)
• Applebee's (2.7 miles)
• Wendy's (3 miles)
• McDonald's (3.1 miles)
• McDonald's (3.7 miles)
• Muckleshoot Casino (3.8 miles)
• 8 - Asian Cuisine (3.8 miles)

Places of Worship

• Holy Spirit Parish (2.7 miles)
• Church Of The Nazarene Auburn (4 miles)
• St Theresa's Church (7.5 miles)

Theaters

• Regal Auburn (2.8 miles)
• AMC Kent Station 14 (3.1 miles)

Transportation

• U-Haul Moving & Storage (2.8 miles)
• Angle Lake Station (6.5 miles)
• International Arrivals Facility (7.5 miles)
• Club at SEA (7.5 miles)
• Concourse A (7.6 miles)
• South Satellite (7.6 miles)
• Concourse B (7.8 miles)

Hospitals

• St Francis Hospital (5.4 miles)
• Federal Way Community Dialysis (5.4 miles)
• St Francis Sleep Disorders Clinic (5.5 miles)
• St. Francis Hospital (5.5 miles)