Hermitage Roanoke

Pros

• The staff at the Hermitage is consistently described as friendly, helpful, and compassionate, providing excellent care for residents.
• Residents enjoy delicious meals and a pleasant atmosphere that feels more like home than an institutional facility.
• Families appreciate the smooth transition their loved ones have made with the support of staff members and fellow residents.
• The community offers a variety of engaging activities throughout the week, keeping residents active and involved.
• Many reviewers express satisfaction with the grounds and ambiance of the facility, noting its homelike feel and beautiful surroundings.
• The staff's patience and understanding during challenging circumstances are commendable, particularly when assisting reluctant family members.
• Overall experiences reported by families indicate high levels of happiness among residents and a strong sense of community within the Hermitage.

Cons

• The community has a lingering smell and the rooms are outdated, which detracted from the overall experience.
• There are complaints about loud squeaking noises from the apartment above, disrupting sleep, and issues regarding slow maintenance response times.
• The cleanliness upon moving in was not up to standard, contradicting claims that it had been cleaned.
• A family member never moved in due to reluctance, but there were concerns about how well the situation was managed despite some dissatisfaction with the transition process.
• There were reports of inadequate staffing leading to poor service and slow completion of tasks within the community.

Review

The Hermitage is a senior living community that has garnered a plethora of positive reviews, highlighting its friendly and compassionate staff, beautiful setting, and home-like atmosphere. Many families express their satisfaction with the quality of care and support provided to their loved ones. One reviewer noted that their mother has been residing in both independent and assisted living at The Hermitage for nine years, consistently praising the delicious meals and the kindness shown by staff members such as the chaplain, activities personnel, and dining room staff. Even during challenging times like the pandemic, residents feel secure knowing that The Hermitage prioritizes their safety.

Many families who have recently moved parents or friends into The Hermitage have expressed gratitude for the smooth transitions facilitated by the attentive staff. One reviewer remarked on how The Hermitage feels more like a home rather than an institutional facility. With various engaging activities planned throughout the week and well-curated meal options, residents are able to enjoy an enriching lifestyle. This sentiment echoes across multiple reviews wherein family members appreciate not just the environment but also the hands-on care given by a dedicated team.

Visitors to The Hermitage have commented on its charming ambiance which resembles that of an old mansion. While some noted that certain areas appeared outdated and required updating, they still felt welcomed by kind and informative staff during their tours. However, there were concerns about lingering smells within parts of the community which detracted from an otherwise pleasant experience. For potential residents or their families considering this community for assisted living needs, these opinions offer valuable insights into what they might encounter.

Challenges do exist as highlighted in a review from a resident facing issues with noise from upstairs neighbors. Complaints included lack of management responsiveness regarding maintenance requests and cleanliness upon move-in. Such experiences reveal that while many aspects are commendable at The Hermitage, there are operational areas needing attention to ensure every resident feels wholly comfortable in their new homes.

On another note, some individuals shared stories related to moving family members in or out of The Hermitage without actual relocation taking place. One person appreciated how patiently staff handled logistics when a reluctant family member ultimately chose not to stay despite having furniture already moved in—indicating strong communication skills among administration during potentially stressful situations for families navigating transitions into senior housing.

Overall impressions remain overwhelmingly positive—many reviews emphasized happy residents enjoying quality services provided by genuinely helpful staff members within these walls of care. As one individual remarked after visiting with plans to return with her mother: "This seems like a good choice." Indeed, whether reflecting on long-term residency experiences or short visits during consideration phases; prospective residents can find comfort knowing The Hermitage provides nurturing surroundings bolstered by attentive personnel who recognize each individual's needs while enhancing overall community life.

As families weigh their options regarding senior living arrangements for loved ones requiring varying levels of help – including memories evoked of Methodist churches complementing care facilities around Durham – it appears that The Hermitage continues being viewed favorably across many lenses due largely because it balances professionalism with authentic compassion delivered through committed caregivers working tirelessly every day.

Restaurants

• Popeyes Louisiana Kitchen (0.8 miles)
• Hardee's (0.9 miles)
• TGI Friday's (1.4 miles)
• Olive Garden (1.6 miles)
• Cheddar's Scratch Kitchen (1.6 miles)
• Carrabba's Italian Grill (1.6 miles)
• Smokey Bones Bar & Fire Grill (1.6 miles)

Physicians

• Carilion Clinic Family Medicine - Roanoke Salem (1.3 miles)
• New Horizons Healthcare (1.3 miles)
• Star City Eye Care (1.6 miles)
• Carilion Internal Medicine (2.2 miles)
• Kool Smiles Dentist (2.3 miles)
• Lions Sight Foundation of Virginia (2.6 miles)
• City of Roanoke Employee Health (2.8 miles)

Hospitals

• Near Southwest Preparedness Alliance (1.6 miles)
• Salem VA Medical Center (2.2 miles)
• Carilion Roanoke Community Hospital (3.2 miles)
• Carilion Clinic Inpatient Rehabilitation (3.2 miles)
• Roanoke Ambulatory Surgery Center (3.2 miles)

Parks

• Norwich Park (1.8 miles)
• Vic Thomas Park (2.1 miles)
• Wasena Park (2.3 miles)
• Washington Park (2.4 miles)
• Elmwood Park (3.1 miles)

Transportation

• Roanoke-Blacksburg Regional Airport (ROA) (2.1 miles)
• Roanoke Higher Education Center Smart Way Stop (2.8 miles)

Cafes

• Starbucks (2.3 miles)
• Starbucks (3 miles)
• Starbucks (3.1 miles)

Places of Worship

• St James Episcopal Church (2.3 miles)
• Covenant Presbyterian Church (3 miles)
• Cornerstone Church (3 miles)
• St Johns Episcopal Church (3.1 miles)
• Rescue Mission Ministries (3.2 miles)
• Shenandoah Baptist Church (3.4 miles)

Pharmacies

• Walgreens (2.4 miles)
• Medicine Shoppe (2.5 miles)
• Kroger Pharmacy (3 miles)
• CVS Pharmacy (3.1 miles)
• Valley Apothecary (3.2 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.2 miles)