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Care Advantage of Roanoke, VA

Care Advantage of Roanoke, VA is a senior community in Roanoke, VA.

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Care Advantage of Roanoke, VA

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Care Advantage of Roanoke, VA

4041 Melrose Avenue, Roanoke, VA 24017

To contact a resident: (540) 343-2273

For more information about senior living options: (866) 208-4318

3.2 from 55 reviews
5 stars
29
4 stars
1
3 stars
0
2 stars
3
1 stars
22

Overall Review of Care Advantage of Roanoke, VA

common 12 reviews mention this

Caregivers are kind and attentive

Residents and families frequently describe caregivers as kind, attentive, and supportive in day-to-day care.

A recurring theme is the way individual caregivers show up for people: residents and families mention feeling comfortable, supported, and well cared for at home. Reviews name specific caregivers and highlight respectful interactions, companionship, and help with personal care like bathing. Some comments also point to professionalism and responsiveness when concerns come up, with adjustments to the care plan described as a positive experience.

caveat 9 reviews mention this

Staffing and show-ups are inconsistent

Several reviews raise concerns about missed or late caregiver visits without reliable communication.

Alongside positive caregiver experiences, multiple reviews describe days when scheduled staff do not arrive, sometimes with no call to explain the change. A few reviews also describe the situation leaving someone without assistance or help for extended stretches. There are also reports of serious care mishaps tied to inadequate readiness or training, which is why some reviewers advise caution.

common 6 reviews mention this

Communication and flexibility can help

Some families describe responsive coordination and flexibility when needs come up quickly.

Several reviews mention that the company was able to respond when help was needed, including coordinating in-home sitting and handling scheduling needs during a hospital-to-home transition. Families also describe prompt follow-ups and consistent communication from the team. In a few cases, the ability to adjust based on what was needed is presented as part of the overall comfort level with care.

caveat 3 reviews mention this

Some issues are tied to payroll

Some reviewers mention payroll and pay-management problems, including daily pay errors and uncertain pay promises.

A smaller but repeated set of reviews focuses on pay handling—one person says daily pay was frequently wrong and money was not available on time. Another review criticizes upper management decisions around pay, including concerns about promised raises and what they perceived as low wages. There’s also a comment wishing pay were higher, which supports that pay-related frustrations show up in reviews even when other aspects of the work are viewed positively.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Transportation

  • Roanoke Regional Woodrum (2 miles away) Roanoke Regional Woodrum (2 miles away)

Nearby Places of Interest

Located in Roanoke, Virginia, this area offers a variety of amenities and services that cater to senior living. With multiple restaurants like Popeyes Louisiana Kitchen, Olive Garden, and Carrabba's Italian Grill within a short distance, residents can enjoy dining out without traveling far. Nearby healthcare facilities such as Carilion Clinic Family Medicine and New Horizons Healthcare ensure easily accessible medical care. Additionally, proximity to parks like Norwich Park and Washington Park provides opportunities for leisurely strolls and outdoor activities. Several places of worship are also conveniently located for spiritual fulfillment. Transportation options include the Roanoke-Blacksburg Regional Airport and the Roanoke Higher Education Center Smart Way Stop for convenient travel. Pharmacies such as Walgreens and CVS Pharmacy offer easy access to medications and healthcare essentials. Overall, this part of Roanoke presents a well-rounded community ideal for senior living with its range of amenities and services in close proximity.

Restaurants

  • Popeyes Louisiana Kitchen (0.7 miles)
  • Hardee's (0.8 miles)
  • TGI Friday's (1.4 miles)
  • Olive Garden (1.6 miles)
  • Carrabba's Italian Grill (1.6 miles)
  • Cheddar's Scratch Kitchen (1.6 miles)
  • Smokey Bones Bar & Fire Grill (1.7 miles)

Physicians

  • Carilion Clinic Family Medicine - Roanoke Salem (1.1 miles)
  • New Horizons Healthcare (1.3 miles)
  • Star City Eye Care (1.6 miles)
  • Kool Smiles Dentist (2.3 miles)
  • Carilion Internal Medicine (2.4 miles)
  • Vistar Eye Center (2.7 miles)
  • Virginia Orthopaedic (2.9 miles)

Hospitals

  • Near Southwest Preparedness Alliance (1.4 miles)
  • Salem VA Medical Center (2.2 miles)
  • Carilion Roanoke Community Hospital (3.4 miles)
  • Carilion Clinic Inpatient Rehabilitation (3.4 miles)
  • Roanoke Ambulatory Surgery Center (3.5 miles)

Transportation

  • Roanoke-Blacksburg Regional Airport (ROA) (2 miles)
  • Roanoke Higher Education Center Smart Way Stop (3 miles)

Parks

  • Norwich Park (2 miles)
  • Vic Thomas Park (2.4 miles)
  • Wasena Park (2.6 miles)
  • Washington Park (2.6 miles)
  • Elmwood Park (3.4 miles)

Cafes

  • Starbucks (2.1 miles)
  • Starbucks (3.3 miles)
  • Starbucks (3.4 miles)

Places of Worship

  • St James Episcopal Church (2.3 miles)
  • Cornerstone Church (2.8 miles)
  • Covenant Presbyterian Church (3.1 miles)
  • Shenandoah Baptist Church (3.3 miles)
  • St Johns Episcopal Church (3.3 miles)
  • Rescue Mission Ministries (3.5 miles)

Pharmacies

  • Walgreens (2.4 miles)
  • Medicine Shoppe (2.6 miles)
  • Valley Apothecary (3.2 miles)
  • CVS Pharmacy (3.2 miles)
  • CVS Pharmacy (3.3 miles)
  • Kroger Pharmacy (3.3 miles)
  • CVS Pharmacy (3.3 miles)

Frequently Asked Questions

Where is Care Advantage of Roanoke, VA?

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