Care Advantage of Roanoke, VA is a senior community in Roanoke, VA.
Information last verified:
4041 Melrose Avenue, Roanoke, VA 24017
For more information about senior living options: (866) 208-4318
3.2 from 55 reviews
5 stars
29
4 stars
1
3 stars
0
2 stars
3
1 stars
22
Overall Review of Care Advantage of Roanoke, VA
common12 reviews mention this
Caregivers are kind and attentive
Residents and families frequently describe caregivers as kind, attentive, and supportive in day-to-day care.
A recurring theme is the way individual caregivers show up for people: residents and families mention feeling comfortable, supported, and well cared for at home. Reviews name specific caregivers and highlight respectful interactions, companionship, and help with personal care like bathing. Some comments also point to professionalism and responsiveness when concerns come up, with adjustments to the care plan described as a positive experience.
caveat9 reviews mention this
Staffing and show-ups are inconsistent
Several reviews raise concerns about missed or late caregiver visits without reliable communication.
Alongside positive caregiver experiences, multiple reviews describe days when scheduled staff do not arrive, sometimes with no call to explain the change. A few reviews also describe the situation leaving someone without assistance or help for extended stretches. There are also reports of serious care mishaps tied to inadequate readiness or training, which is why some reviewers advise caution.
common6 reviews mention this
Communication and flexibility can help
Some families describe responsive coordination and flexibility when needs come up quickly.
Several reviews mention that the company was able to respond when help was needed, including coordinating in-home sitting and handling scheduling needs during a hospital-to-home transition. Families also describe prompt follow-ups and consistent communication from the team. In a few cases, the ability to adjust based on what was needed is presented as part of the overall comfort level with care.
caveat3 reviews mention this
Some issues are tied to payroll
Some reviewers mention payroll and pay-management problems, including daily pay errors and uncertain pay promises.
A smaller but repeated set of reviews focuses on pay handling—one person says daily pay was frequently wrong and money was not available on time. Another review criticizes upper management decisions around pay, including concerns about promised raises and what they perceived as low wages. There’s also a comment wishing pay were higher, which supports that pay-related frustrations show up in reviews even when other aspects of the work are viewed positively.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
Roanoke Regional Woodrum (2 miles away)
Nearby Places of Interest
Located in Roanoke, Virginia, this area offers a variety of amenities and services that cater to senior living. With multiple restaurants like Popeyes Louisiana Kitchen, Olive Garden, and Carrabba's Italian Grill within a short distance, residents can enjoy dining out without traveling far. Nearby healthcare facilities such as Carilion Clinic Family Medicine and New Horizons Healthcare ensure easily accessible medical care. Additionally, proximity to parks like Norwich Park and Washington Park provides opportunities for leisurely strolls and outdoor activities. Several places of worship are also conveniently located for spiritual fulfillment. Transportation options include the Roanoke-Blacksburg Regional Airport and the Roanoke Higher Education Center Smart Way Stop for convenient travel. Pharmacies such as Walgreens and CVS Pharmacy offer easy access to medications and healthcare essentials. Overall, this part of Roanoke presents a well-rounded community ideal for senior living with its range of amenities and services in close proximity.
Restaurants
Popeyes Louisiana Kitchen (0.7 miles)
Hardee's (0.8 miles)
TGI Friday's (1.4 miles)
Olive Garden (1.6 miles)
Carrabba's Italian Grill (1.6 miles)
Cheddar's Scratch Kitchen (1.6 miles)
Smokey Bones Bar & Fire Grill (1.7 miles)
Physicians
Carilion Clinic Family Medicine - Roanoke Salem (1.1 miles)
Caregiver burnout is a common issue resulting from the intense physical, emotional, and mental demands of caregiving, leading to symptoms like fatigue and social withdrawal. To prevent burnout, caregivers should recognize early warning signs and implement self-care strategies, seek support, and prioritize their own well-being alongside that of those they care for.
Caregiver exhaustion, or burnout, stems from the relentless demands of caregiving, leading to emotional and physical depletion characterized by stress, frustration, and neglect of personal needs. Addressing this burden is essential to prevent long-term consequences, with early recognition and support being crucial for caregivers to maintain balance and implement self-care.
Hospice care at home provides specialized end-of-life support that focuses on comfort and dignity for individuals with life-limiting illnesses, offering a range of services including medical management, emotional and spiritual support, and logistical assistance tailored to the family's needs. It involves collaboration to create individualized care plans and extends to bereavement support after a loved one's passing.
Care Advantage of Roanoke, VA photos
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Roanoke Regional Woodrum (2 miles away)
Friendly, compassionate staff; homelike environment with tasty meals and engaging activities.
Caring for Those Who Care: Recognizing, Understanding, and Overcoming Caregiver Burnout
Caregiver Exhaustion: Recognizing the Signs and Restoring Your Well-Being
Understanding Hospice Care at Home: Comprehensive Services, Key Benefits, and Eligibility