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Charter Senior Living of Newport News

Charter Senior Living of Newport News is an assisted living and memory care community in Newport News, VA.

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Charter Senior Living of Newport News

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  • Interior

    A cozy bedroom featuring a single bed with patterned bedding and a lamp on the nightstand by the window.
  • Outdoors

    A beautifully landscaped garden with a symmetrical design featuring trimmed trees and colorful flowerbeds lining a central pathway.
  • Decor

    A well-decorated dining or meeting room with a large table, chairs, and elegant decor.
  • Living Room

    A cozy living area with a sofa, small dining table, and a kitchenette.
  • Building

    An elegantly landscaped garden with a central pathway leading to a stately building.
  • Architecture

    A well-maintained building with a welcoming entrance and landscaped surroundings.
  • Bedroom

    A cozy bedroom with a neatly made bed, soft lighting, and warm decor.
  • Trees

    A well-maintained building entrance with a driveway and landscaped garden.
  • Windows

    A cozy lobby with comfortable seating and elegant decor.
  • Dining

    A well-lit dining room with tables covered in blue tablecloths and a brick accent wall.
  • Landscaping

    A modern building with a welcoming entrance, featuring white columns and landscaped surroundings.
  • Kitchen

    A cozy dining area with a kitchen counter and coffee machine, featuring warm lighting and comfortable seating.
  • Lighting

    A cozy lobby area featuring two comfortable chairs and warm lighting.
  • Garden

    A beautifully landscaped courtyard with a garden and pathway leading to a building.

655 Denbigh Blvd, Newport News, VA 23608

To contact a resident: (757) 890-0905

For more information about senior living options: (866) 208-4318

4.4 from 168 reviews
5 stars
115
4 stars
32
3 stars
8
2 stars
3
1 stars
10

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2019Top 5% Senior Living Community in 2026

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Charter Senior Living of Newport News Costs & Pricing

Charter Senior Living of Newport News offers a range of costs for its accommodations that reflect both the quality of care and the amenities provided. For studio apartments, residents can expect to pay between $3,250 and $8,000 per month, which is competitive when compared to the average monthly cost in Newport News city at $3,632 and the statewide average in Virginia at $4,436. In addition, one-bedroom units are priced at $4,895, presenting a higher investment than the city's average of $3,080 but still within a reasonable range considering Virginia's average of $4,257. These figures indicate that while Charter Senior Living may be on the higher end for some options, they offer a premium living experience that aligns with their commitment to high-quality senior care.

Floor plansCharter Senior Living of Newport NewsNewport News cityVirginia
Studio$3,250 to $8,000$3,632$4,436
1 Bedroom$4,895$3,080$4,257

Overall Review of Charter Senior Living of Newport News

differentiator 5 reviews mention this

Memory care feels like a fit

Residents and families describe the memory care unit as providing the right kind of daily support.

Several reviewers mention moving a loved one to the community’s Memory Care and feeling it matched their needs. Within those reviews, families also describe the routine and activities as comforting, and note that staff treat residents kindly and keep them engaged. There are also complaints related to memory care hygiene and concerns about how challenges were handled, so experiences can vary.

common 14 reviews mention this

Staff care and responsiveness stand out

Across reviews, the care team is repeatedly described as attentive, kind, and helpful to families.

Many reviewers focus on how responsive staff are when families have questions or need help, including nursing and care staff who show up, explain what’s happening, and follow through. Multiple comments describe management and caregivers as approachable, with some families saying they feel like their loved one is treated like family. At the same time, a few reviews raise concerns about communication consistency, staffing, or missed services, even when the overall atmosphere feels friendly.

common 4 reviews mention this

Food earns praise, even from visitors

Dining is a frequent bright spot, with praise for meals and the chef’s role.

Reviews mention good, enjoyable meals, and a couple of comments single out food enough to recommend the dining experience along with the care. There’s also support for restaurant-style dining, including references to the dining room experience. However, at least one reviewer questions meal quality and says the meals are not that great, so it may not be universally consistent.

  • A well-lit dining room with tables covered in blue tablecloths and a brick accent wall.
  • A well-decorated dining or meeting room with a large table, chairs, and elegant decor.
  • An elegantly decorated dining room featuring a large table set for meals, surrounded by chairs and adorned with artwork on the walls.
caveat 4 reviews mention this

Costs feel high for some families

Pricing is a recurring point of concern, including complaints about increases and overall affordability.

A few reviewers say the community can be very expensive, and one mentions they recommend it only with reservations. Another reviewer says the price changed sooner than expected and went up significantly within months. On the positive side, some comments frame it as competitively priced or good value compared with other options, including during a move-out value comparison.

caveat 6 reviews mention this

Cleaning and upkeep get mixed reviews

Many families say the building is kept clean, but there are recurring cleanliness concerns too.

Several reviews describe a clean, well-maintained facility and mention no odors or a fresh, tidy environment. Others describe issues like rooms not being cleaned thoroughly, housekeeping falling short on day-to-day tasks, or a lack of cleanliness in specific areas. Overall, cleanliness appears important to reviewers and outcomes vary by experience.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 110 resident community capacity 110 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Financial aid Financial aid
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Ground floor units Ground floor units
  • Guasts at mealtime Guasts at mealtime
  • Guest parking Guest parking
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Party space Party space
  • Private bathrooms Private bathrooms
  • Resident parking Resident parking
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • TV room TV room
  • Telephone Telephone
  • VA Benefits Consultation VA Benefits Consultation
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Newport News Williamsburg International (2 miles away) Newport News Williamsburg International (2 miles away)
  • Norfolk International (24 miles away) Norfolk International (24 miles away)
  • Community operated transportation Community operated transportation
  • Transportation & parking Transportation & parking
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • High acuity care High acuity care
  • Hospice waiver Hospice waiver
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Personal care assistants Personal care assistants
  • Physical therapy Physical therapy
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Anytime dining Anytime dining
  • Diabetes diet Diabetes diet
  • Gluten-free Gluten-free
  • Guest meals Guest meals
  • International cuisine International cuisine
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Professional chef Professional chef
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions
  • Special dining programs Special dining programs
  • Vegetarian Vegetarian

Activities

  • Activities off-site Activities off-site
  • Art classes Art classes
  • Arts and crafts Arts and crafts
  • Book club Book club
  • Brain fitness Brain fitness
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking classes Cooking classes
  • Cooking club Cooking club
  • Day trips and outings Day trips and outings
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Games Games
  • Gardening club Gardening club
  • Happy hour Happy hour
  • Live dance or theater performances Live dance or theater performances
  • Live musical performances Live musical performances
  • Live well programs Live well programs
  • Planned day trips Planned day trips
  • Religious services Religious services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Stories Stories
  • Stretching classes Stretching classes
  • Tai Chi Tai Chi
  • Wii bowling Wii bowling
  • Yoga / chair yoga Yoga / chair yoga

Videos

Nearby Places of Interest

This part of Newport News, Virginia, offers a variety of amenities and services that may appeal to older adults looking for a vibrant community. There are several physicians and hospitals located within close proximity, providing convenient access to healthcare services. Additionally, there are numerous pharmacies nearby for easy prescription pick-ups. The area features a selection of cafes and restaurants offering diverse dining options, as well as places of worship for spiritual support. For leisure activities, there are parks and theaters within a short driving distance. Overall, this neighborhood offers a mix of convenience and entertainment options that may suit seniors looking for a dynamic living environment.

Physicians

  • Daniel Lee Medical Group (0.2 miles)
  • Patrick Henry Family Medicine (0.2 miles)
  • Curtis W R Scott Jr MD (0.3 miles)
  • Riverside Internal Medicine Of Denbigh (0.4 miles)
  • Riverside Partners-Women's HLH - Monilla Dent MD (2.6 miles)
  • Patriot Primary Care (3 miles)
  • Dr McQuain (3.2 miles)

Hospitals

  • Mih Bon Secours Gift S (0.3 miles)
  • Mary Immaculate Hospital Nursing (0.3 miles)
  • Mary Immaculate Hospital (2.1 miles)
  • McDonald Army Health Center (3.4 miles)
  • Riverside Regional Medical Center Employee Health (5.8 miles)
  • Riverside Regional Medical Center (5.8 miles)

Pharmacies

  • Walgreens (0.3 miles)
  • Good Neighbor Pharmacy (2 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (2.7 miles)
  • Walgreens (3.1 miles)
  • Kroger Pharmacy (3.2 miles)
  • Rite Aid (3.2 miles)

Cafes

  • Panera Bread (1 miles)
  • Starbucks (2.8 miles)
  • Starbucks (3.2 miles)
  • Starbucks (3.4 miles)
  • Panera Bread (5.5 miles)

Transportation

  • Newport News/Williamsburg International Airport (PHF) (1.2 miles)
  • Felker Army Air Field (FAF) (5.1 miles)

Restaurants

  • Golden Corral (1.5 miles)
  • Cracker Barrel (2.2 miles)
  • Cheddar's Scratch Kitchen (2.4 miles)
  • TGI Friday's (2.8 miles)
  • P.F. Chang's China Bistro (3 miles)
  • BJ's Restaurant & Brewhouse (3.1 miles)
  • Second Street American Bistro (3.3 miles)

Places of Worship

  • Warwick United Church of Christ (5.3 miles)

Parks

  • Yorktown Battlefield (6.1 miles)
  • Gloucester Point Beach Park (7.2 miles)

Theaters

  • AMC Hampton Towne Centre 24 (7.6 miles)

Frequently Asked Questions

How much does it cost to live at Charter Senior Living of Newport News in Newport News, VA?
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Where is Charter Senior Living of Newport News?
Does Charter Senior Living of Newport News provide care for residents with dementia or Alzheimer's disease?
Does Charter Senior Living of Newport News allow residents to have pets?
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  • when should someone with dementia go into a care home8 Important Indicators That Memory Care May Be Necessary

    The article highlights eight indicators that a loved one with dementia may require specialized memory care, emphasizing the emotional and logistical challenges families encounter in this decision. It discusses signs such as difficulties with daily tasks, safety concerns, and caregiver burnout, suggesting that memory care facilities can provide the necessary support and structured environments for those experiencing cognitive decline.

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