Charter Senior Living of Newport News

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  • Interior

    A cozy bedroom featuring a single bed with patterned bedding and a lamp on the nightstand by the window.
  • Outdoors

    A beautifully landscaped garden with a symmetrical design featuring trimmed trees and colorful flowerbeds lining a central pathway.
  • Decor

    A well-decorated dining or meeting room with a large table, chairs, and elegant decor.
  • Living Room

    A cozy living area with a sofa, small dining table, and a kitchenette.
  • Building

    An elegantly landscaped garden with a central pathway leading to a stately building.
  • Architecture

    A modern building with a welcoming entrance, featuring white columns and landscaped surroundings.
  • Bedroom

    A cozy bedroom with a neatly made bed, soft lighting, and warm decor.
  • Trees

    A well-maintained building entrance with a driveway and landscaped garden.
  • Windows

    A cozy lobby with comfortable seating and elegant decor.
  • Dining

    A well-lit dining room with tables covered in blue tablecloths and a brick accent wall.
  • Landscaping

    A well-maintained building with a welcoming entrance and landscaped surroundings.
  • Kitchen

    A cozy dining area with a kitchen counter and coffee machine, featuring warm lighting and comfortable seating.
  • Lighting

    A cozy lobby area featuring two comfortable chairs and warm lighting.
  • Garden

    A beautifully landscaped courtyard with a garden and pathway leading to a building.

Charter Senior Living of Newport News

655 Denbigh Blvd, Newport News, VA 23608

For more information about senior living options: (844) 490-3973

4.2 from 65 reviews
5 stars
34
4 stars
21
3 stars
4
2 stars
2
1 stars
4

Assisted Living Memory Care

Pricing

Charter Senior Living of Newport News offers a range of costs for its accommodations that reflect both the quality of care and the amenities provided. For studio apartments, residents can expect to pay between $3,250 and $8,000 per month, which is competitive when compared to the average monthly cost in Newport News city at $3,632 and the statewide average in Virginia at $4,436. In addition, one-bedroom units are priced at $4,895, presenting a higher investment than the city's average of $3,080 but still within a reasonable range considering Virginia's average of $4,257. These figures indicate that while Charter Senior Living may be on the higher end for some options, they offer a premium living experience that aligns with their commitment to high-quality senior care.

Room TypeCharter Senior Living of Newport NewsNewport News cityVirginia
Studio$3,250 to $8,000$3,632$4,436
1 Bedroom$4,895$3,080$4,257

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


Request a tour at Charter Senior Living of Newport News

    Overall Review

    Pros

    • pro Many reviewers found Charter Senior Living of Newport News to be clean and well-maintained, with friendly and accommodating staff members.
    • pro Residents are actively engaged in various activities, fostering a positive and happy atmosphere within the community.
    • pro The dining service received praise for its quality, with several residents expressing satisfaction with the meals provided.
    • pro Families appreciated the wide range of activities available for residents, including outings and social events that help build community among the residents.
    • pro The facility's layout includes nice apartments, some with convenient access to courtyards and well-equipped bathrooms.
    • pro Reviewers noted that the staff members at Charter Senior Living are compassionate and attentive, contributing to a supportive environment for residents.
    • pro Some families felt that the value for money was reasonable compared to other facilities in the area, especially given the range of services offered.

    Cons

    • pro The staff was only friendly until you were in the door; one reviewer would not recommend them.
    • pro There were supposed to be services for residents, such as nail care and transportation, that were not provided.
    • pro The facility seemed cold and sterile, lacking a welcoming atmosphere.
    • pro A tour experience was poor due to no one being available to give the tour, and it took three weeks for follow-up communication.
    • pro The cleanliness of certain areas was reported as subpar, with odors of urine noted in some locations.
    • pro Some residents felt that their loved ones' conditions were not adequately managed, leading to potential evictions from memory care units.
    • pro Communication with management regarding complaints was very difficult to achieve.

    Review

    Charter Senior Living of Newport News has garnered a complex mix of feedback from families and potential residents, reflecting both positive experiences and significant concerns regarding care quality, services, and costs. Many reviewers were initially impressed by the facility’s cleanliness and friendly atmosphere, noting the enthusiasm of the staff as well as their dedication to resident engagement. On tours, visitors often observed interactions between residents and staff that demonstrated a warm community spirit. Residents appeared active, participating in various activities such as arts and crafts, exercise sessions involving TV programs, outings for lunches, and social events like bingo. The dining room was also praised for its cleanliness and good food.

    However, despite these positive aspects, some families experienced notable shortcomings concerning promised services. For instance, one reviewer mentioned that essential services like nail care had not been provided as promised since their loved one’s arrival at the facility. This led them to seek outside help for podiatry needs rather than relying on in-house support. Furthermore, transportation services for medical appointments reportedly fell through; instead of reliable on-site transport, family members found themselves responsible for handling these arrangements.

    Financial transparency also emerged as an issue among several reviewers who had expectations concerning pricing that were unmet. One reviewer expressed disappointment when the cost increased significantly within six months of moving in despite initial assurances that rates would remain stable for a couple of years. This inconsistency left some families feeling overwhelmed financially considering they faced even higher rates at other facilities they had investigated.

    Despite criticisms related to administrative reliability and service fulfillment issues, many families commended individual staff members for their friendliness and attentiveness toward residents. They highlighted that staff across different divisions greeted everyone warmly—creating a congenial atmosphere conducive to socialization among residents. However, an undercurrent of frustration remained around inadequate communication with management about concerns raised by family members regarding care quality or environmental factors affecting resident comfort.

    While some potential residents found Charter Senior Living appealing due to its appearance and offerings—such as ample daily activities—they occasionally felt daunted by the facility's size which could potentially overwhelm individuals needing memory care or simpler navigation aids within a large environment. Additionally, there are mixed reviews regarding perceptions of cleanliness; while some appreciated maintenance efforts during visits or tours, others reported alarming lapses such as unpleasant odors emanating from certain areas within the building.

    In conclusion, Charter Senior Living of Newport News presents an intriguing option within senior living facilities—it offers impressive facilities imbued with warmth from friendly staff eager to engage residents socially through numerous activities. Nevertheless, it is important for prospective clients to weigh this against documented service inconsistencies including communication barriers with administration about care needs or improvements needed regarding overall hygiene standards before making a definitive decision about residency here.

    Features

    Housing

    • 110 resident community capacity 110 resident community capacity
    • 1-bedroom apartments 1-bedroom apartments
    • Studio apartments Studio apartments

    Types of Care

    • Assisted Living Assisted Living
    • Memory Care Memory Care

    Pets

    • Cats allowed Cats allowed
    • Dogs allowed Dogs allowed

    Amenities

    • Activities off-site Activities off-site
    • Activities on-site Activities on-site
    • Air-conditioning Air-conditioning
    • Beautician on-site Beautician on-site
    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Computer center Computer center
    • Devotional services off-site Devotional services off-site
    • Devotional services on-site Devotional services on-site
    • Dining room Dining room
    • Financial aid Financial aid
    • Fitness room Fitness room
    • Fully furnished Fully furnished
    • Gaming room Gaming room
    • Garden Garden
    • Ground floor units Ground floor units
    • Guasts at mealtime Guasts at mealtime
    • Guest parking Guest parking
    • Housekeeping services Housekeeping services
    • Indoor common areas Indoor common areas
    • Kitchenette Kitchenette
    • Laundry Laundry
    • Move-in coordination Move-in coordination
    • Outdoor common areas Outdoor common areas
    • Outdoor space Outdoor space
    • Party space Party space
    • Private bathrooms Private bathrooms
    • Resident parking Resident parking
    • Respite or short term stays offered Respite or short term stays offered
    • Restaurant-style dining Restaurant-style dining
    • Small library Small library
    • TV room TV room
    • Telephone Telephone
    • VA Benefits Consultation VA Benefits Consultation
    • Wellness center Wellness center
    • Wheelchair accessible showers Wheelchair accessible showers
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Transportation

    • Community operated transportation Community operated transportation
    • Transportation & parking Transportation & parking
    • Transportation arrangement Transportation arrangement
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Care Services

    • 12-16 hour nursing 12-16 hour nursing
    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Ambulatory care Ambulatory care
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Coordination with health care providers Coordination with health care providers
    • Dementia waiver Dementia waiver
    • Diabetes diet Diabetes diet
    • Diabetic care Diabetic care
    • High acuity care High acuity care
    • Hospice waiver Hospice waiver
    • Incontinence care Incontinence care
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Mild cognitive impairment Mild cognitive impairment
    • Personal care assistants Personal care assistants
    • Physical therapy Physical therapy
    • Special dietary restrictions Special dietary restrictions
    • Specialized memory care programming Specialized memory care programming
    • Transportation arrangement (medical) Transportation arrangement (medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Dining

    • Anytime dining Anytime dining
    • Diabetes diet Diabetes diet
    • Gluten-free Gluten-free
    • Guest meals Guest meals
    • International cuisine International cuisine
    • Low / no sodium Low / no sodium
    • Meals provided Meals provided
    • No Sugar No Sugar
    • Professional chef Professional chef
    • Restaurant style dining Restaurant style dining
    • Room service Room service
    • Special dietary restrictions Special dietary restrictions
    • Special dining programs Special dining programs
    • Vegetarian Vegetarian

    Activities

    • Activities off-site Activities off-site
    • Art classes Art classes
    • Arts and crafts Arts and crafts
    • Book club Book club
    • Brain fitness Brain fitness
    • Community-sponsored activities Community-sponsored activities
    • Concierge services Concierge services
    • Cooking classes Cooking classes
    • Cooking club Cooking club
    • Day trips and outings Day trips and outings
    • Devotional activities offsite Devotional activities offsite
    • Devotional activities on-site Devotional activities on-site
    • Educational speakers / life long learning Educational speakers / life long learning
    • Fitness programs Fitness programs
    • Games Games
    • Gardening club Gardening club
    • Happy hour Happy hour
    • Live dance or theater performances Live dance or theater performances
    • Live musical performances Live musical performances
    • Live well programs Live well programs
    • Planned day trips Planned day trips
    • Religious services Religious services
    • Resident-run activities Resident-run activities
    • Scheduled daily activities Scheduled daily activities
    • Stories Stories
    • Stretching classes Stretching classes
    • Tai Chi Tai Chi
    • Wii bowling Wii bowling
    • Yoga / chair yoga Yoga / chair yoga

    Description

    Charter Senior Living of Newport News in Newport News, VA is an exceptional assisted living community that offers studio apartments for seniors looking for a comfortable and supportive living environment. This community specializes in providing Memory Care services, ensuring that individuals with Alzheimer's disease or other forms of dementia receive the personalized care they need.

    Residents at Charter Senior Living of Newport News can enjoy a wide range of amenities designed to enhance their quality of life. They have access to numerous activities on-site, including art classes, cooking club, day trips and outings, and brain fitness exercises. The community also provides a computer center, TV room, party space, and beautiful outdoor common areas for residents to relax and socialize.

    The well-being of the residents is a top priority at Charter Senior Living of Newport News. The community offers comprehensive care services such as medication management, assistance with personal care tasks, diabetic care, and high acuity care when needed. Physical therapy programs are also available to help residents maintain their mobility and overall health.

    Dining at Charter Senior Living of Newport News is a true delight. The professional chef prepares delicious meals using fresh ingredients. Residents have access to diverse dining options such as gluten-free, low sodium, vegetarian and international cuisine. Special dietary restrictions can be accommodated as well. The restaurant-style dining experience offers an opportunity for socialization and enjoyment of flavorful dishes.

    Engaging in meaningful activities is encouraged at Charter Senior Living of Newport News. From book clubs to gardening clubs and live musical performances to educational speakers, residents always have something exciting awaiting them. Devotional activities are available both on-site and off-site for those who wish to nurture their spiritual well-being.

    Convenience is another advantage offered by Charter Senior Living of Newport News. With nearby cafes, pharmacies, physicians' offices, restaurants, hospitals, and transportation options just a short distance away from the community's location residents have easy access to daily necessities.

    At Charter Senior Living of Newport News, the goal is to provide compassionate care and an enriching lifestyle for seniors. From the well-appointed studio apartments to the comprehensive care services and engaging activities, this community strives to create a warm and supportive environment where residents can thrive.

    Videos

    Nearby Places of Interest

    This part of Newport News, Virginia, offers a variety of amenities and services that may appeal to older adults looking for a vibrant community. There are several physicians and hospitals located within close proximity, providing convenient access to healthcare services. Additionally, there are numerous pharmacies nearby for easy prescription pick-ups. The area features a selection of cafes and restaurants offering diverse dining options, as well as places of worship for spiritual support. For leisure activities, there are parks and theaters within a short driving distance. Overall, this neighborhood offers a mix of convenience and entertainment options that may suit seniors looking for a dynamic living environment.

    Physicians

    • Daniel Lee Medical Group (0.2 miles)
    • Patrick Henry Family Medicine (0.2 miles)
    • Curtis W R Scott Jr MD (0.3 miles)
    • Riverside Internal Medicine Of Denbigh (0.4 miles)
    • Riverside Partners-Women's HLH - Monilla Dent MD (2.6 miles)
    • Patriot Primary Care (3 miles)
    • Dr McQuain (3.2 miles)

    Hospitals

    • Mih Bon Secours Gift S (0.3 miles)
    • Mary Immaculate Hospital Nursing (0.3 miles)
    • Mary Immaculate Hospital (2.1 miles)
    • McDonald Army Health Center (3.4 miles)
    • Riverside Regional Medical Center Employee Health (5.8 miles)
    • Riverside Regional Medical Center (5.8 miles)

    Pharmacies

    • Walgreens (0.3 miles)
    • Good Neighbor Pharmacy (2 miles)
    • CVS Pharmacy (2.7 miles)
    • Walgreens (2.7 miles)
    • Walgreens (3.1 miles)
    • Kroger Pharmacy (3.2 miles)
    • Rite Aid (3.2 miles)

    Cafes

    • Panera Bread (1 miles)
    • Starbucks (2.8 miles)
    • Starbucks (3.2 miles)
    • Starbucks (3.4 miles)
    • Panera Bread (5.5 miles)

    Transportation

    • Newport News/Williamsburg International Airport (PHF) (1.2 miles)
    • Felker Army Air Field (FAF) (5.1 miles)

    Restaurants

    • Golden Corral (1.5 miles)
    • Cracker Barrel (2.2 miles)
    • Cheddar's Scratch Kitchen (2.4 miles)
    • TGI Friday's (2.8 miles)
    • P.F. Chang's China Bistro (3 miles)
    • BJ's Restaurant & Brewhouse (3.1 miles)
    • Second Street American Bistro (3.3 miles)

    Places of Worship

    • Warwick United Church of Christ (5.3 miles)

    Parks

    • Yorktown Battlefield (6.1 miles)
    • Gloucester Point Beach Park (7.2 miles)

    Theaters

    • AMC Hampton Towne Centre 24 (7.6 miles)

    Frequently Asked Questions

    How much does it cost to live at Charter Senior Living of Newport News in Newport News, VA?
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    Where is Charter Senior Living of Newport News?
    Does Charter Senior Living of Newport News provide care for residents with dementia or Alzheimer's disease?
    Does Charter Senior Living of Newport News allow residents to have pets?
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