Pros

• The great maintenance team works hard to keep everything running well, making it a better place to live.
• The location is ideal, as it is close to family members, providing convenience and support.

Cons

• The customer service is non-existent, leading to dissatisfaction among residents.
• Residents have reported infestations of bed bugs and roaches in the living environment.
• The facility is not considered a secure environment for seniors.
• There are constant fights between residents in the social room, creating an uncomfortable atmosphere.
• Overall, the place feels neglected and has been described as "Real Ghetto."

Summary

The reviews presented offer a stark contrast in experiences at a residential facility, highlighting both the commendable aspects of maintenance and the troubling issues related to customer service and living conditions. At one end of the spectrum are individuals who praise the efforts of the maintenance staff, emphasizing their dedication to creating a comfortable living environment. The mention of several maintenance workers underscores not only their commitment but also the sense that their presence significantly enhances residents’ quality of life. Many residents express gratitude for these individuals, attributing much of the building’s functionality and livability to their hard work. It’s evident that for some, this aspect is crucial; they feel secure and at home thanks to diligent upkeep of common areas and prompt responses to any issues that arise.

However, juxtaposed against this positive feedback is a series of alarming complaints about the overall management and living conditions within the facility. A notable concern highlighted by former residents points to an alarming infestation crisis involving bed bugs and roaches, which has led some individuals to make difficult decisions regarding their living situations. This situation reflects poorly on customer service, or rather, the perceived lack thereof. Reviews indicate that residents felt abandoned in times of need—especially when encountering serious pest-related problems—which has caused frustration among those who expect timely support from management.

Security concerns have also emerged as a significant issue among senior residents. One reviewer specifically mentioned feeling unsafe due to frequent altercations between tenants in shared spaces such as social rooms. This environment can understandably create anxiety for seniors who should be able to enjoy peace and community without fear of violence or disturbance. For many older adults seeking stability in their living arrangements, an unwelcoming atmosphere raises serious questions about whether this is indeed a fitting environment for them.

In contrast to these troubling factors lies another review that portrays a more hopeful scenario. A resident notes how ideal it would be for family members residing nearby, particularly her daughter and grandchildren, adding an emotional component to the practicalities of choosing where to live. Proximity to family can often ease feelings of isolation, especially for seniors who may lean on loved ones for support in navigating daily challenges brought on by aging.

Nonetheless, despite these personal connections suggesting potential advantages in residing there, they cannot overshadow nor mitigate other pressing concerns raised by former residents regarding management's ability—or inability—to maintain proper living standards. The recurring theme across multiple reviews indicates deep dissatisfaction with overall management practices while simultaneously underscoring essential points regarding basic safety and sanitation considerations.

Recommendations from several voices imply that while physical maintenance might excel due to dedicated staff members' efforts, overarching administrative support must drastically improve if current issues are ever resolved satisfactorily. As it stands now, residents remain conflicted between recognizing commendable efforts from certain staff members while grappling with persistent inadequacies surrounding health hazards and unmanageable social dynamics.

In conclusion, what emerges from this compilation is quite complex: while many seem grateful for impactful maintenance roles within the facility contributing positively toward day-to-day comfort levels—other critical aspects warrant immediate attention before further deterioration leads even more residents away from what could otherwise be a nurturing home-like space enriched by familial closeness.

This part of Newport News, Virginia offers a convenient and accessible location for senior living. With a variety of medical facilities nearby, including physicians, pharmacies, and hospitals, residents can easily access healthcare services. The area also provides plenty of dining options, ranging from casual restaurants like Cracker Barrel to upscale choices like P.F. Chang's China Bistro. Additionally, there are cafes such as Starbucks and Panera Bread for socializing or enjoying a relaxing cup of coffee. Transportation is readily available with the Newport News/Williamsburg International Airport just 1.6 miles away. Places of worship like Warwick United Church of Christ are also within close proximity for spiritual needs. Overall, this neighborhood provides a well-rounded environment for seniors looking to live comfortably with easy access to essential amenities.

Physicians

• Riverside Partners-Women's HLH - Monilla Dent MD (0.1 miles)
• Commonwealth Family Practice (1.3 miles)
• Virginia Oncology (2 miles)
• James River Family Practice (2 miles)
• Port Warwick Pediatrics (2.1 miles)
• Riverside Internal Medicine Of Denbigh (2.1 miles)
• Peninsula Gastroenterology PC (2.2 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (0.4 miles)
• Good Neighbor Pharmacy (0.9 miles)
• Walgreens (2.2 miles)
• Kroger Pharmacy (2.3 miles)
• Good Neighbor Pharmacy (2.7 miles)
• Walgreens (2.9 miles)

Restaurants

• Cracker Barrel (0.5 miles)
• Cheddar's Scratch Kitchen (0.6 miles)
• TGI Friday's (0.7 miles)
• P.F. Chang's China Bistro (0.9 miles)
• BJ's Restaurant & Brewhouse (0.9 miles)
• Golden Corral (1.1 miles)
• Sonic Drive-In (1.9 miles)

Cafes

• Starbucks (0.8 miles)
• Panera Bread (1.6 miles)
• Starbucks (2.1 miles)
• Starbucks (2.3 miles)
• Panera Bread (3 miles)

Transportation

• Newport News/Williamsburg International Airport (PHF) (1.6 miles)
• Felker Army Air Field (FAF) (5.9 miles)

Hospitals

• Mary Immaculate Hospital Nursing (2.5 miles)
• Mih Bon Secours Gift S (2.6 miles)
• Riverside Regional Medical Center Employee Health (3.3 miles)
• Riverside Regional Medical Center (3.3 miles)
• Mary Immaculate Hospital (4 miles)
• McDonald Army Health Center (5.2 miles)

Places of Worship

• Warwick United Church of Christ (2.9 miles)

Theaters

• AMC Hampton Towne Centre 24 (5.6 miles)