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Newport News Nursing & Rehab in Newport News, VA

Newport News Nursing & Rehab is a nursing home community in Newport News, VA.

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Newport News Nursing & Rehab in Newport News, VA

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Newport News Nursing & Rehab Newport News Nursing & Rehab

12997 Nettles Drive, Newport News, VA 23602

For more information about senior living options: (866) 208-4318

3.6 from 122 reviews
5 stars
63
4 stars
17
3 stars
4
2 stars
1
1 stars
37

Overall Review of Newport News Nursing & Rehab

common 60 reviews mention this

Staff attention is a mixed theme

Residents and families describe staff as attentive and caring in many reviews.

Across the reviews, many residents and family members say the nurses, CNAs, and therapy teams check in regularly and respond when help is needed. Multiple reviewers also praise specific staff for encouragement, communication, and making patients feel comfortable. At the same time, several reviews express the opposite experience, citing rudeness, lack of responsiveness, and inconsistent care on certain shifts or units.

differentiator 36 reviews mention this

Therapy support stands out

Rehabilitation therapy is a recurring bright spot in resident experiences.

Many reviewers describe physical therapy working with them daily and helping them regain mobility after surgery or injury. Several also mention occupational therapy and speech therapy, describing staff who motivate and focus on goals. A smaller set of reviews still criticizes overall care, but therapy is often singled out as helpful even when other parts of the stay fall short.

common 28 reviews mention this

Activities keep residents engaged

The day-to-day activities program is frequently mentioned by reviewers.

Residents and families commonly mention scheduled activities like bingo, art programs, and group events that make it easier to get through the day. Some reviewers also describe meetups and social time that help residents connect with others and feel more willing to participate. While most feedback on activities is positive, a few reviews still describe the overall experience as limited or needing improvement.

caveat 22 reviews mention this

Cleanliness receives both praise and alarms

Cleanliness is not consistently described the same way in reviews.

Several reviewers say the building is clean, with no bad odors and good housekeeping support. Others report serious cleanliness concerns, including pests, mold, dirty rooms, and maintenance problems that create safety worries. Because the feedback swings from positive to alarming, prospective residents and families may want to look closely at day-to-day upkeep during a visit.

caveat 24 reviews mention this

Food quality is a recurring concern

Dining quality is a frequent point of disagreement across reviews.

Some reviewers say the food is good or gets better, and a number of comments mention cooks or kitchen staff positively. Other reviews describe meals as cold, terrible, or not matching dietary needs, and some complain about missing items or inconsistent service. A few also connect food issues with overall satisfaction, so it remains one of the more discussed weaknesses.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 102 resident community capacity 102 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Newport News Williamsburg International (2 miles away) Newport News Williamsburg International (2 miles away)
  • Norfolk International (22 miles away) Norfolk International (22 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Riverside Partners-Women's HLH - Monilla Dent MD (0.1 miles)
  • Commonwealth Family Practice (1.1 miles)
  • Virginia Oncology (1.8 miles)
  • James River Family Practice (1.9 miles)
  • Port Warwick Pediatrics (1.9 miles)
  • Peninsula Gastroenterology PC (2.1 miles)
  • John W Boyd, MD (2.1 miles)

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • Walgreens (0.3 miles)
  • Good Neighbor Pharmacy (1 miles)
  • Kroger Pharmacy (2.3 miles)
  • Good Neighbor Pharmacy (2.4 miles)
  • Walgreens (2.5 miles)
  • Walgreens (2.8 miles)

Restaurants

  • Cracker Barrel (0.7 miles)
  • Cheddar's Scratch Kitchen (0.7 miles)
  • TGI Friday's (0.7 miles)
  • P.F. Chang's China Bistro (0.9 miles)
  • BJ's Restaurant & Brewhouse (0.9 miles)
  • Golden Corral (1.3 miles)
  • Sonic Drive-In (1.8 miles)

Cafes

  • Starbucks (0.9 miles)
  • Panera Bread (1.8 miles)
  • Starbucks (2.1 miles)
  • Starbucks (2.4 miles)
  • Panera Bread (2.7 miles)

Transportation

  • Newport News/Williamsburg International Airport (PHF) (1.8 miles)
  • Felker Army Air Field (FAF) (6 miles)

Places of Worship

  • Warwick United Church of Christ (2.7 miles)

Hospitals

  • Mary Immaculate Hospital Nursing (2.8 miles)
  • Mih Bon Secours Gift S (2.8 miles)
  • Riverside Regional Medical Center Employee Health (3.1 miles)
  • Riverside Regional Medical Center (3.1 miles)
  • Mary Immaculate Hospital (4.1 miles)
  • McDonald Army Health Center (5.4 miles)

Theaters

  • AMC Hampton Towne Centre 24 (5.5 miles)

Frequently Asked Questions

Where is Newport News Nursing & Rehab?

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