Newport News Nursing & Rehab

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Newport News Nursing & Rehab Newport News Nursing & Rehab

Newport News Nursing & Rehab

12997 Nettles Drive, Newport News, VA 23602

For more information about senior living options: (844) 490-3973

2.1 from 14 reviews
5 stars
0
4 stars
4
3 stars
2
2 stars
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1 stars
8

Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Newport News Nursing & Rehab were described as caring and attentive, providing assistance when needed.
  • pro Patients enjoyed engaging activities such as movie nights, games, and bingo sessions organized by the facility.
  • pro Newport News Nursing & Rehab was noted for its cleanliness, with efforts made to keep the environment tidy despite some older facilities.
  • pro The physical rehabilitation services offered were highly praised for their quality, equipment, and treatment effectiveness.
  • pro Some reviews highlighted that patients appreciated the open and airy layout of the facility, contributing to a more pleasant atmosphere during their stay.

Cons

  • pro The facility failed to provide adequate care and support for patients, leading to severe distress and complications.
  • pro Staff members were unresponsive and dismissive, refusing to communicate with family members about patient care.
  • pro Patients experienced neglect, with some waiting up to 31 hours for basic hygiene needs to be addressed.
  • pro Food served at the facility was criticized as cold and unappetizing, resulting in families bringing their own meals.
  • pro There were multiple reports of stolen personal belongings, including clothing and dentures from residents.
  • pro The conditions of the facility were described as outdated and poorly maintained, resembling a "dump."
  • pro Families expressed deep disappointment over the level of care provided, stating that their loved ones deserved better treatment.
  • pro Overworked staff struggled to meet the needs of patients due to understaffing and high patient-to-nurse ratios.

Review

The reviews surrounding nursing facilities in the Newport News area paint a troubling picture, with many families sharing deeply concerning experiences regarding the quality of care. A particularly disturbing account reveals an incident where a patient, who required constant use of a Bi-PAP machine due to severe lung damage, was neglected by the staff. Following a hospital stay for pneumonia and COPD, the patient was transferred to this facility with specific instructions on her care needs—chief among them the operation of her Bi-PAP machine. Unfortunately, within less than 24 hours of admission, staff failed to connect her to the machine at bedtime and dismissed her concerns about its functionality. The patient's condition deteriorated significantly overnight, resulting in severe distress when her family arrived. Despite pleas for help and immediate calls to emergency services, it became clear that not only did the facility fail to adhere to critical care protocols, but they also exhibited a shocking lack of communication and accountability.

Another review reflects similarly grave sentiments about another resident's experience at one of these facilities, highlighting neglect that led to tragic consequences. A reviewer expressed their dismay over their grandmother's treatment, indicating that had she received appropriate care, she could have lived longer. This sentiment resonates throughout various testimonials as families recount how loved ones were treated as mere numbers rather than individuals deserving attention and compassionate care. The common threads in these narratives tell stories of frustration stemming from inadequate staffing levels and lackluster oversight. Many reviewers expressed disbelief at how poorly trained some staff members appeared to be given their responsibilities involving vulnerable patients.

In stark contrast to the negative experiences detailed above, there are some reviews praising specific aspects of Newport News Nursing & Rehab Center’s operations. Some families noted positive interactions with certain staff members who provided decent assistance during rehabilitation. They described an open and airy environment where therapeutic activities were offered alongside daily living support like movie nights and game sessions—a stark departure from other reports that lamented neglectful service. While physical rehabilitation received accolades for its hardworking staff and effective programs aimed at recovery following surgery or serious health incidents, concerns regarding overall patient care persisted amidst these commendations.

Despite such positive feedback from some clients about social programs and engagement efforts undertaken by recreational therapists or nurses who showed kindness during rehabilitation stays, many voices remained skeptical about systemic issues related to staffing shortages and operational efficiency across multiple facilities. These families stressed that experiences greatly varied depending on individual interactions with nursing staff; however, they largely suggested that there remained significant room for improvement in overall patient treatment infrastructures designed around supportive eldercare.

Frustration continues among those recalling instances where forgetfulness led to adverse outcomes—such as clothing going missing or essential medical equipment being overlooked during shifts—as well as detoxifying accounts wherein basic necessities like hygiene were not met consistently for elderly residents needing frequent changes due to incontinence issues. Such reports illustrate a worrisome trend where facilities appear overwhelmed by patient loads while simultaneously failing some residents’ fundamental needs.

Further complicating matters is the response—or lack thereof—from management when grievances arise; several reviewers reported feeling unheard when raising alarms about inadequate care practices or poor conditions both on-site or after discharge from nursing homes compounding feelings amongst families already navigating difficult transitions following surgeries or other health challenges presented by aging relatives' declining capabilities.

Ultimately, while some patrons may find solace in occasional praise regarding recreational therapy efforts throughout various centers within Newport News—the prevailing narrative remains soberingly cautionary: many feel compelled never again to subject loved ones enduring painful crises onto environments plagued by systemic failures driving mistreatment rather than nurturing compassion amidst our most vulnerable populations yearning instead simply for dignity in their last years alive.

Features

Housing

  • 102 resident community capacity 102 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Newport News Williamsburg International (2 miles away) Newport News Williamsburg International (2 miles away)
  • Norfolk International (22 miles away) Norfolk International (22 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Newport News Nursing & Rehab in Newport News, VA is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community provides a comfortable and home-like environment with fully furnished apartments, private bathrooms, and restaurant-style dining. Residents can enjoy various activities and amenities such as a beauty salon, gaming room, small library, fitness room, and outdoor space.

For convenience, Newport News Nursing & Rehab offers housekeeping services and move-in coordination to ensure a smooth transition for new residents. Community-operated transportation is available for non-medical purposes as well as arranging transportation to doctors' appointments. The presence of a computer center and Wi-Fi/high-speed internet allows residents to stay connected with their loved ones.

In terms of care services, the community has a 24-hour call system and supervision to ensure the safety and well-being of residents at all times. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered for those who require it. Additionally, there are diabetes diets available for residents with special dietary restrictions.

Newport News Nursing & Rehab prioritizes mental wellness through their mental wellness program which aims to support the emotional well-being of residents. They also accommodate specific dietary needs by offering special dietary restrictions options.

The community organizes various activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities to keep residents engaged and entertained. Residents have access to concierge services for any additional assistance they may need.

Conveniently located near cafes, pharmacies, physicians' offices, restaurants, transportation options and places of worship ensures that residents have access to necessary amenities outside of the community premises when needed. There are hospitals nearby ensuring quick access to medical care if required.

Overall, Newport News Nursing & Rehab provides a comprehensive range of amenities and care services in a welcoming environment where residents can receive assistance with daily tasks while enjoying a fulfilling and active lifestyle.

Nearby Places of Interest

Physicians

  • Riverside Partners-Women's HLH - Monilla Dent MD (0.1 miles)
  • Commonwealth Family Practice (1.1 miles)
  • Virginia Oncology (1.8 miles)
  • James River Family Practice (1.9 miles)
  • Port Warwick Pediatrics (1.9 miles)
  • Peninsula Gastroenterology PC (2.1 miles)
  • John W Boyd, MD (2.1 miles)

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • Walgreens (0.3 miles)
  • Good Neighbor Pharmacy (1 miles)
  • Kroger Pharmacy (2.3 miles)
  • Good Neighbor Pharmacy (2.4 miles)
  • Walgreens (2.5 miles)
  • Walgreens (2.8 miles)

Restaurants

  • Cracker Barrel (0.7 miles)
  • Cheddar's Scratch Kitchen (0.7 miles)
  • TGI Friday's (0.7 miles)
  • P.F. Chang's China Bistro (0.9 miles)
  • BJ's Restaurant & Brewhouse (0.9 miles)
  • Golden Corral (1.3 miles)
  • Sonic Drive-In (1.8 miles)

Cafes

  • Starbucks (0.9 miles)
  • Panera Bread (1.8 miles)
  • Starbucks (2.1 miles)
  • Starbucks (2.4 miles)
  • Panera Bread (2.7 miles)

Transportation

  • Newport News/Williamsburg International Airport (PHF) (1.8 miles)
  • Felker Army Air Field (FAF) (6 miles)

Places of Worship

  • Warwick United Church of Christ (2.7 miles)

Hospitals

  • Mary Immaculate Hospital Nursing (2.8 miles)
  • Mih Bon Secours Gift S (2.8 miles)
  • Riverside Regional Medical Center Employee Health (3.1 miles)
  • Riverside Regional Medical Center (3.1 miles)
  • Mary Immaculate Hospital (4.1 miles)
  • McDonald Army Health Center (5.4 miles)

Theaters

  • AMC Hampton Towne Centre 24 (5.5 miles)

Frequently Asked Questions

Where is Newport News Nursing & Rehab?

Nearby Communities

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