Auburn Hill Senior Living

Pros

• Residents at Auburn Hill Senior Living enjoy a beautiful lakefront view and a vibrant community atmosphere.
• The staff is friendly, helpful, and genuinely cares about the residents, creating a light-hearted work environment.
• The facility is clean, well-maintained, and offers bright and cheerful living spaces with high-quality finishes.
• The dining experience is impressive, with meals prepared by a real chef, resulting in positive feedback from residents regarding the food quality.
• There is a variety of engaging activities available for residents, including bingo nights and movie screenings, contributing to an active social life.
• Families appreciate the accommodating nature of the staff who readily assist residents with their needs.
• Recent management changes have led to improvements in resident satisfaction and overall atmosphere within the community.
• Auburn Hill offers numerous amenities such as a beauty salon, activity rooms, and outdoor spaces that enhance residents' experiences.

Cons

• The facility is very expensive, and there's a yearly rent increase, making it difficult to manage costs.
• There is a lack of sufficient staff, leading to concerns about the quality of care and employee satisfaction under the new management company.
• Some residents have complained about the food being over-seasoned, indicating inconsistency in meal quality.
• One reviewer expressed serious concerns regarding the care for residents with severe dementia, stating that inadequate attention was given to those unable to feed themselves properly.
• There are reports of staff dissatisfaction due to recent changes in management policies, such as the removal of shift differential pay and certain holidays.
• Despite improvements noted by some, there remain underlying issues with monitoring residents adequately during activities or meals.

Review

Auburn Hill Senior Living has garnered a range of reviews reflecting both positive and critical experiences from residents, family members, and visitors. Many reviewers commend the facility's beautiful setting by the lake, creating a serene and picturesque environment for its residents. The vibrant atmosphere is noted, with residents often seen engaging in outdoor activities or enjoying the view from various verandas and outdoor spaces. The building itself is described as bright and cheerful, with modern amenities that contribute to an uplifting ambiance.

The staff at Auburn Hill is frequently praised for their friendliness and attentiveness. Family members express gratitude for how accommodating the personnel are, often stating that requests are met promptly without hesitation. Many reviewers highlight that staff members genuinely care about the well-being of each resident, contributing to a supportive community environment. One family member shared their appreciation for how well their mother-in-law was treated; they noted that interactions between staff and residents exuded kindness and warmth. This sentiment is echoed across multiple reviews where respondents appreciate not only the support received but also the joyful demeanor of employees working at the facility.

Food quality emerges as another key point of discussion among reviewers, with several noting a gourmet dining experience led by a chef rather than just standard kitchen staff. Positive remarks regarding meal variety and taste are widespread; one resident’s family member mentioned that their loved one had never complained about food at Auburn Hill—a significant testament given typical dietary preferences among seniors. However, there are some mixed opinions on seasoning levels in meals, indicating variability in culinary execution.

Despite several accolades, there are criticisms regarding staffing levels—specifically an apparent need for more personnel to adequately meet resident demands. Some users pointed out recent changes following the takeover by a new management company called Encompass which reportedly led to dissatisfaction among current staff over pay changes and benefits taken away. This dissatisfaction raises concerns about potential impacts on quality of care despite consistent praise for individual caregivers who go above and beyond for residents.

Auburn Hill’s pricing structure does figure prominently in many reviews, with some users expressing regret over the financial strain it may impose on families considering long-term stays for loved ones. Transparency regarding costs prior to visits would have eased some frustrations during the search process for suitable facilities. While many believe that Auburn Hill provides good value due to its high-quality services and amenities—including activities like bingo nights, movie screenings, and social events—others note it's still essential to approach budgeting cautiously when considered alongside personal financial situations.

Lastly, numerous families conveyed feelings of reassurance regarding conditions after changes made under new leadership brought improvements in resident satisfaction levels. An emerging sense of community was fostered through increased management presence within common areas—a refreshing change acknowledged positively by those visiting loved ones in Auburn Hill’s memory care unit. In conclusion, while experiences vary widely based on personal perspectives concerning care quality or finances involved in residence here, many agree Pittsburgh’s Auburn Hill delivers a beautiful setting paired with devoted service worthy of consideration when searching for senior living solutions.

This part of Midlothian, Virginia offers a wide range of healthcare options, including physicians specializing in allergy and asthma, oral and facial surgery, pediatrics, family medicine, and pharmacies for easy access to medications. Additionally, there are several nearby theaters for entertainment, various restaurants catering to different tastes, parks for outdoor activities and relaxation, places of worship for spiritual needs, cafes for socializing and enjoying a good cup of coffee or pastry, and hospitals for medical emergencies. The community provides a mix of convenience and recreational opportunities suitable for individuals looking to retire in a vibrant neighborhood with access to essential services within close proximity.

Physicians

• Advanced Allergy and Asthma of Virginia (0.1 miles)
• Virginia Oral & Facial Surgery (0.2 miles)
• Kidmed (0.6 miles)
• Chippenham Pediatrics & Adolescent Medicine PC (0.6 miles)
• Woodlake Village Pediatrics (1.7 miles)
• VitalCare Family Practice (2 miles)
• Midlothian Family Practice (2.5 miles)

Pharmacies

• Kroger Pharmacy (0.5 miles)
• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (0.9 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (3 miles)

Theaters

• Commonwealth 20 & Imax (1.1 miles)
• Regal Westchester Commons (7.2 miles)

Restaurants

• Chick-Fil-A (1.3 miles)
• Little Caesars Pizza (3.9 miles)
• The Grille at Magnolia Green (5.2 miles)
• McDonald's (6.1 miles)
• Sports Page Bar & Grill (6.2 miles)
• Dq Grill & Chill (6.3 miles)
• Sonic Drive-In (6.8 miles)

Parks

• Rockwood Park (4.5 miles)
• Pocahontas State Park (4.6 miles)
• Charter Colony Playground (4.6 miles)
• Clover Hill Athletic Complex (5.9 miles)
• Huguenot Park (7.4 miles)
• Reidelbach Park (8.5 miles)
• Appomattox Game Club Preserve (10.2 miles)

Places of Worship

• Central Baptist Church (4.7 miles)
• New Life United Methodist Church (6.3 miles)
• Tabernacle Divinity School (6.5 miles)
• Parkway Baptist Church (6.6 miles)
• Southern Baptist Convention (7.9 miles)
• St Edward's Church (8.6 miles)

Cafes

• Starbucks (6.4 miles)
• Panera Bread (7.3 miles)
• Starbucks (8 miles)
• Perk (9.5 miles)
• Sweet Shop Donuts Cafe (10.5 miles)

Hospitals

• Bon Secours Richmond Health (7.1 miles)
• CJW Medical Center (7.2 miles)
• Hunter Holmes McGuire VA Medical Center (11.5 miles)