Home Helpers

Pros

• Tracy personally welcomed the family and explained the company.
• Jannie spent almost two hours at the home assessing needs and creating a tailored care plan.
• Sydney and Patrice provided excellent coverage for the allotted hours.
• The team communicated daily about the status until a primary caregiver was secured.
• Arizona's professionalism and demeanor earn the father's trust.
• The company provides exceptional care from both the care providers and the administration staff.
• Tracy and her team are exactly what is needed in the industry to provide quality care.
• Tracey and her team are awesome and knowledgeable about veteran assistance programs and benefits.
• Home Helpers goes above and beyond for families needing home care.
• Home Helpers matched caregivers who are kind, caring, and dedicated.
• The staff are professional, attentive, and ensure the caregiver is the right fit for the patient.
• Home Helpers Richmond Virginia is a godsend to families in need of home care.

Review

When my dad moved to Virginia unexpectedly, the VA Hospital stepped in with Home Helpers as his caregiver provider. From the very start, Tracy, the owner, personally welcomed us and offered an overview of how her company works. Jannie, the nursing supervisor, dedicated almost two hours at our home to assess my father's needs and craft a care plan tailored specifically to him. The team didn't stop there - Sydney and Patrice worked hard to ensure coverage for his allotted hours, keeping me updated with daily communications about the status until a primary caregiver could be placed. The early coordination and attention to detail set a high standard for the level of care we could expect.

The caregiver who became a daily part of my dad's life, Arizona, stood out for her professionalism and warm demeanor. She always carried a bright smile, assisted Dad with everything he needed, and quickly earned his trust. The way she interacted with him - tender, respectful, and attentive - made a meaningful difference in his daily experience and in our peace of mind as a family.

If you are looking for a company that delivers exceptional care not only through the caregivers but also in administration and office support, Home Helpers is hard to beat. Tracy and her team embody what quality caregiving should look like in this industry. Their commitment shows up in the cohesiveness between the office staff and the care providers, and in the way they treat every client as a person with unique needs.

As a financial planner with more than two decades in the field, I know how stressful it can be to find a quality caregiver you can trust to deliver the level of service you expect for a loved one. When you encounter a truly outstanding team like Tracy's, you want to share that discovery with others. They also go above and beyond in identifying funding sources available to support veterans, helping families leverage resources they are entitled to for covering care needs. That extra effort to explore funding options is a game changer for anyone navigating long-term care.

Tracey and her team's veteran-focused approach is something I deeply appreciate. They are knowledgeable about the various medical assistance programs and benefits available to veterans and their spouses. Many veterans need assistance, and Tracey's guidance in connecting families to the right resources has been invaluable. This team has assisted my own family and others in securing the care they need, and I am grateful for the connection and support they provide.

Over the years, Home Helpers has repeatedly demonstrated a willingness to go above and beyond. They have helped my wife and me with the care of my veteran father-in-law, connecting us to the right veteran resources to ensure he receives what he needs. The care and gratitude from families in return speak volumes about the impact of their work. When you find a team that combines genuine care with practical help, you're grateful to have them in your corner.

Among the many positive experiences, I recall meetings with Shirley, who was matched to a patient we cared for. She became a reliable, compassionate presence - kind, caring, and fully invested in giving her best every day. The process of finding the right caregiver, the cleanliness of the home, and the professionalism of the staff - all contributed to a consistently high standard of service, with the overall impression remaining at a five-star level.

The Chesterfield and Richmond offices deserve special mention for the way Tracey and her team operate. They are caring, efficient, and professional, with staff who are truly committed to ensuring the caregiver is the right fit for both the patient and the caregiver. The organization consistently demonstrates attentiveness and responsiveness, meeting all the needs of families who rely on their services. Their approach is not one-size-fits-all; it's a personalized strategy designed around each family's situation, and that makes a tangible difference in daily life.

Many families I've spoken with have found Home Helpers to be a godsend when in-home care is needed. The office staff and caregivers alike cultivate a welcoming, honest environment, and clients feel genuinely supported. The company has earned trust through reliability, clear communication, and a demonstrated passion for serving both clients and their family members. It's common to hear that a referral to Home Helpers brings gratitude from the people they connect, which is a true testament to the quality of care and service they provide.

After several years of collaboration with Home Helpers of Richmond, I've observed a steady stream of blessing and support for families. They've become a trusted partner for those navigating aging, dementia, and complex caregiving needs. The testimonials from clients - whether it's ensuring safety for a mother with dementia or staying on top of daily routines - reflect a consistent commitment to making a real difference in people's lives. For anyone seeking safe, reliable, and compassionate in-home care, this team stands out as a standout option in the Richmond and Chesterfield area.

Pharmacies

• Kroger Pharmacy (0.1 miles)
• CVS Pharmacy (0.4 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.5 miles)

Physicians

• Kidmed (0.2 miles)
• Virginia Oral & Facial Surgery (0.5 miles)
• Advanced Allergy and Asthma of Virginia (0.6 miles)
• Chippenham Pediatrics & Adolescent Medicine PC (1.2 miles)
• Woodlake Village Pediatrics (2.3 miles)
• Midlothian Family Practice (2.4 miles)
• VitalCare Family Practice (2.5 miles)

Theaters

• Commonwealth 20 & Imax (0.6 miles)
• Regal Westchester Commons (7.3 miles)

Restaurants

• Chick-Fil-A (1.9 miles)
• Little Caesars Pizza (3.4 miles)
• The Grille at Magnolia Green (5.8 miles)
• McDonald's (6 miles)
• Dq Grill & Chill (6.3 miles)
• Sports Page Bar & Grill (6.3 miles)
• Sonic Drive-In (6.6 miles)

Parks

• Rockwood Park (4 miles)
• Pocahontas State Park (4.2 miles)
• Charter Colony Playground (4.7 miles)
• Clover Hill Athletic Complex (6.4 miles)
• Huguenot Park (7.2 miles)
• Reidelbach Park (8.3 miles)
• Appomattox Game Club Preserve (10.7 miles)

Places of Worship

• Central Baptist Church (4.3 miles)
• New Life United Methodist Church (6.5 miles)
• Tabernacle Divinity School (6.9 miles)
• Parkway Baptist Church (7.1 miles)
• St Edward's Church (8.3 miles)
• Southern Baptist Convention (8.5 miles)

Cafes

• Starbucks (6.4 miles)
• Panera Bread (7.5 miles)
• Starbucks (7.5 miles)
• Perk (9.2 miles)
• Sweet Shop Donuts Cafe (10.8 miles)

Hospitals

• CJW Medical Center (6.9 miles)
• Bon Secours Richmond Health (7.2 miles)
• Hunter Holmes McGuire VA Medical Center (10.9 miles)