Seasons Of Santaquin
Save785 East 150 South, Santaquin, UT 84655
For more information about senior living options: (844) 490-3973
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Seasons of Santaquin elicits a wide range of impressions from people who have interacted with the facility, reflecting a notably mixed consensus. On one side of the spectrum, multiple reviews describe a warm, clean, and well-run environment where residents receive attentive care, and families feel reassured by the level of communication and the homelike atmosphere. On the other side, several commenters raise serious concerns about how the facility is managed and staffed, with particular emphasis on the owner's conduct and operational gaps that may affect resident safety and well-being.
A number of reviewers highlight positive experiences that center on strong personal connections with staff and a sense that residents are genuinely cared for. Families frequently commend the ownership's involvement and coordination, with some noting that the owner is willing to listen and provide explanations about a resident's changing condition. Specific staff members are repeatedly praised: for example, an RN named Michelle and another staff member, Anna the activities director, receive consistent recognition for their kindness and dedication. The sentiment from these reviewers is that the facility can feel like a tight-knit community, where residents appear happy and where care teams strive to maintain a clean, comfortable living space.
Cleanliness and home-like qualities are recurring themes among the favorable reviews. Several families describe the building as beautiful and well-maintained, with a noticeable emphasis on keeping rooms clean and kitchens well-kept. The dining experience is also described positively by some, with mentions of food that feels homemade or thoughtfully planned. The overall atmosphere is depicted as one where residents can participate in a variety of scheduled activities, contributing to a sense of normalcy and engagement rather than withdrawal.
In contrast, other reviews present a sharply different picture, centering on the owner's demeanor and management practices. Some reviewers describe the owner as rude, impatient, and unloving, recounting instances in which they felt yelled at or dismissed when seeking information. A few testimonies go further, alleging that the owner's behavior caused residents and families emotional distress. One reviewer even claims the owner yelled at a grandmother, leaving her in tears, and urges others to exercise caution when considering the facility. These accounts consistently frame the owner as a disruptive force to the overall caregiving environment.
There are also serious concerns raised about safety, staffing, and compliance. One former employee alleges that the owner was dishonest and even lied to the state about a resident having COVID. The narrative from this source includes claims that the facility often lacked certified CNAs on the floor, creating a stressful and potentially unsafe working and living environment for both staff and residents. Additional criticisms touch on sanitary conditions in the kitchen, repetitive activities that residents showed little interest in, and a general sense that residents did not have opportunities to leave their rooms for meaningful engagement. The same reviewer notes that COVID-19 precautions were not taken seriously for a time, with inconsistent mask usage and testing unless a resident contracted the virus, which is presented as evidence of broader neglect of safety protocols.
Accompanying these concerns is a cautionary voice from another reviewer who identifies themselves as a former employee and focuses on pay, advancement promises, and the heavy workload placed on staff who were not compensated accordingly. This perspective underscores the potential for burnout and low morale among staff, which some readers might interpret as indirect implications for resident care. A disclaimer accompanying this account acknowledges that the preceding reviews came from employees who were allegedly favored by the owner, adding a layer of complexity to how readers should weigh these claims.
Amid the mix of opinions, a thread of consistently positive remarks runs through several accounts. Some residents' families recount long-standing satisfaction with the facility, noting how their loved ones thrived emotionally and socially within Seasons of Santaquin. Stories of loved ones who lived there for extended periods and experienced attentive, affectionate care crop up in multiple reviews, with appreciations for staff members who went above and beyond in daily routines and activities. For these reviewers, the facility represents a bright spot in the challenging landscape of choosing a care setting.
Taken together, the reviews paint Seasons of Santaquin as a place of strong contrasts. For some families, it is a well-maintained, supportive environment where residents feel cared for, connected, and comfortable, with staff who are genuinely attuned to each person's needs. For others, it is a facility marked by concerns about management style, staff coverage, safety practices, and overall trust in administration. This diversity of experiences suggests that prospective families should approach with careful due diligence: request a thorough tour, ask pointed questions about staffing, CNA availability, infection control practices, and how difficult concerns are handled, and seek out multiple perspectives to form a well-rounded view of what life at Seasons of Santaquin might be like for a loved one.
Seasons Of Santaquin is an assisted living community located in the peaceful town of Santaquin, UT. This community offers a wide range of amenities to ensure that residents have a comfortable and enjoyable living experience.
Each apartment is fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone. The kitchenette allows residents to prepare their own meals if desired, but there is also a restaurant-style dining option available for those who prefer not to cook. Special dietary restrictions are taken into consideration when planning meals.
Housekeeping services are provided to ensure that the living environment remains clean and tidy. Move-in coordination is offered to assist new residents in settling into their new homes smoothly.
The community features outdoor spaces such as gardens, where residents can enjoy fresh air and relax amidst beautiful surroundings. There is also a small library available for residents to indulge in their love for reading or engage in quiet activities.
Care services at Seasons Of Santaquin include 24-hour supervision to ensure the safety and well-being of all residents. Trained staff members provide assistance with daily activities such as bathing, dressing, and transfers. Medication management is also available to help residents stay on track with their prescribed medications.
In addition to physical care, the community also prioritizes mental wellness. A mental wellness program is offered to support the emotional well-being of residents.
Residents at Seasons Of Santaquin have plenty of opportunities to stay engaged through resident-run activities and scheduled daily activities. These events foster social interaction and encourage participation among residents.
Conveniently located nearby are 4 pharmacies for easy access to medications, ensuring the health needs of residents are met promptly. There is also 1 physician in close proximity for medical consultations. For dining options outside of the community, there are 10 restaurants nearby offering a variety of cuisines.
Transportation services are available for those who need assistance getting around town or attending appointments. Additionally, there are 5 places of worship nearby for residents to nurture their spiritual needs.
For any urgent medical needs, there is a hospital located conveniently near the community. This provides peace of mind knowing that immediate medical attention is accessible if needed.
Overall, Seasons Of Santaquin offers a welcoming and supportive environment for seniors in need of assisted living services. With a range of amenities and care options available, residents can enjoy a comfortable and fulfilling lifestyle while receiving the necessary support they require.
Seasons Of Santaquin is located at 785 East 150 South, Santaquin, UT 84655 in Utah County, Utah
Seasons Of Santaquin on seniors.fyi includes 10 photos including images showing interior, decor, parking, living room, dining, landscaping, salon, mountains, and more.
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