Harmony Home Health

Pros

• Larry was punctual, attentive, and a very good physical therapist.
• Harmony Health provided very good care, with an excellent nurse.
• Colette takes wonderful care of medications and keeps doctors informed.
• Levy, the home health aide, takes wonderful care of bathing and dressing.
• Heidi, the housekeeper, does an amazing job at keeping the home clean and safe, with compassion and companionship.
• The aid who visited was always on time, courteous, never in a rush, and left printouts of exercises.
• Harmony Home Health staff are caring, professional, and quick to respond to questions and concerns.
• Shannon taught self-care skills for showering and dressing, and the PTs and OTs went above and beyond with exercises and tips.
• Collet was like a daughter and provided excellent care; Collet is described as the best nurse.
• The staff are very caring and always following up with calls.
• The care team at Harmony is amazing, and they would be first on the list if care is needed again.
• Joe and Matt made the experience comfortable and personable; they were reachable day or night.
• The staff are kind and professional; the physical therapist was accommodating and friendly.
• The team is professional, thorough, and friendly.

Cons

• One reviewer claimed Harmony Home Health was found negligent and at fault for their mother's death by a Utah jury.
• That reviewer alleged that state health department reports in Utah and New Mexico documented negligence and Medicare fraud, including false hours billed.
• They described the company as dangerous and not caring about families.
• They advised others not to hire Harmony.
• They alleged that many five-star reviews were written by Harmony employees rather than actual clients.

Review

The collection of notes about Harmony Home Health and Harmony Hospice paints a rich, largely glowing portrait of the care experience. Across a wide range of patients and families, the common thread is a sense of reliable, compassionate, professional support that helps people recover from surgery, live with chronic conditions, or navigate end-of-life care at home. The reviewers repeatedly highlight punctuality, responsiveness, and a team that truly treats patients like family. From nurses and physical therapists to aides, housekeepers, and care coordinators, the overall sentiment is one of gratitude for the consistency and quality of the care provided.

Many reviewers single out individual caregivers by name, underscoring the personal connections that formed during the care period. Larry, described as punctual and attentive, emerged as a standout physical therapist for one patient, while another family member emphasized "my nurse" Collet (also spelled Colette in another line) as exceptionally knowledgeable, keeping doctors informed and managing medications with thoughtfulness and care. Levy, noted as a home health aide, was praised for his or her work with bathing and dressing needs, reinforcing the sense that every member of the team contributes to a comfortable, dignified home-care experience. Heidi, the housekeeper, was recognized for maintaining a safe, clean home environment while also offering compassion and companionship - an important aspect for patients who spend a great deal of time at home.

A recurring theme is long-term relationships with Harmony, with one reviewer mentioning a six-year involvement that feels like a family connection. The same person highlights multiple team members - Colette the nurse for ongoing medication management and doctor communication, Levy for personal care, and Heidi for home upkeep - as essential to the continuity and quality of care. This sense of stability is often described as a gift, especially for families dealing with complex medical needs, where low staff turnover translates into familiar faces who know the patient's history and preferences.

Care coordination and communication consistently appear as strengths. Reviewers note that the staff is quick to respond to questions and concerns, often coordinating with physicians to ensure treatment plans remain aligned with a patient's evolving needs. One parent emphasized how the care team followed up with calls and provided educational resources, while another reviewer mentioned receiving printouts of exercises from an aide. The ability to reach out at any time and receive thoughtful, informed guidance appears to be a cornerstone of the Harmony experience, reducing anxiety and empowering patients and families to manage daily activities with greater confidence.

The caregiving team is also frequently described as thorough and knowledgeable in both practical and emotional dimensions. Mentors like Shannon, a shower and dressing assistant who taught self-care skills, left a lasting impression with their hands-on support and patient-centered teaching. Occupational and physical therapists - names like Myles and Joe surface in the testimonials - are praised for going beyond the basics: explaining goals, offering strategies to meet them, and coaching patients and families on safe, effective routines to carry out at home. The joint emphasis on technical skill and compassionate presence - combined with the ability to adapt to a patient's home environment - appears to be a key driver of these positive experiences.

End-of-life care and hospice experiences are portrayed with particular warmth and appreciation. Several reviewers describe the care teams as "amazing" and "heaven sent," noting compassionate support that respects patients' dignity while guiding families through difficult decisions. In cases where loved ones entered hospice, reviewers highlighted continuity with the same nurses and aides, good communication, and reassurance during a challenging process. The care teams were described as patient, gentle, and easy to talk to, with specific mentions of Sara and Zoe for their kindness and professionalism. The overall tone suggests that Harmony provides not only clinical competency but also emotional and practical support that eases the burden on families during sensitive times.

Amid the overwhelmingly positive sentiment, one reviewer presents a stark contrast: a Dec. 3, 2018, verdict that Harmony Home Health was found negligent and at fault for a family member's death in Utah, accompanied by allegations of Medicare fraud related to false hours. The reviewer urges others to verify information through public reports from state health departments. This single review introduces a note of caution and underscores that, for every highly positive story, there can be challenging, complex cases with serious disputes about care and outcomes. It's a reminder that experiences can vary and that potential clients may wish to perform their own due diligence in addition to considering personal testimonials.

Taken together, the majority of the feedback conveys a consistently high level of care and a strong sense of trust in Harmony Home Health and Harmony Hospice. Families repeatedly mention that they would strongly recommend the company to others and would not hesitate to turn to its services again if needed. The combination of skilled clinical care, thorough communication, dependable scheduling, and a compassionate, patient-centered approach creates an impression of a provider that genuinely supports patients and their loved ones through recovery, daily living, and end-of-life care. While one review raises important red flags and invites further scrutiny, the overall narrative from the other testimonials is one of deep appreciation and sustained gratitude for the care team that Harmony has built.

Located in Murray, Utah, this neighborhood offers convenient access to a variety of healthcare services, including addiction physicians, infectious disease specialists, and pain management clinics. Nearby hospitals include Intermountain Medical Center and Orthopedic Specialty Group-TOSH. For transportation, there are several TRAX stations within a few miles for easy access to public transit. The area also boasts a selection of restaurants ranging from casual dining options like McDonald's to upscale eateries like Red Rock Brewing Co. Additionally, pharmacies such as Walgreens and Smith's Food & Drug are conveniently located nearby for medication needs. For leisure activities, residents can enjoy cafes like Java Jos or take in a movie at the Megaplex Theatres. Outdoor enthusiasts will appreciate the parks in the area, including Imperial Park and Sugar House Park. Places of worship such as the Church of Jesus Christ of Latter Day Saints and the Utah Islamic Center provide spiritual opportunities for residents. Overall, this neighborhood offers a blend of healthcare services, dining options, transportation convenience, and recreational activities suitable for seniors looking for a vibrant community to call home.

Physicians

• Greenwood Addiction Physicians (0.5 miles)
• Intermountain Medical Center Infectious Diseases (0.9 miles)
• Bruce Reid Bruce Reid MD (0.9 miles)
• Interventional Spine & Pain Management (1.2 miles)
• Midvalley Health Center moran (1.2 miles)
• Allergy Associates of Utah (1.3 miles)
• University of Utah Dermatology (1.3 miles)

Hospitals

• Intermountain Medical Center (0.9 miles)
• Orthopedic Specialty Group - TOSH (1 miles)
• Valley Mental Health (3.2 miles)
• St Mark's Hospital (3.6 miles)
• Utah Imaging Centers (4.5 miles)

Transportation

• TRAX Fashion Place West (1.1 miles)
• TRAX Murray North (2 miles)
• TRAX Meadowbrook (2.7 miles)
• Trax Ballpark Staion (3.1 miles)
• TRAX Millcreek (3.6 miles)
• TRAX Central Pointe (5.2 miles)

Restaurants

• Prohibition (1.1 miles)
• Red Rock Brewing Co. (1.3 miles)
• Karroo (2.3 miles)
• McDonald's (2.7 miles)
• Left Fork Grill (2.7 miles)
• The Original Pancake House Utah - Ft Union (2.9 miles)
• In-N-Out Burger (3.2 miles)

Pharmacies

• Walgreens (1.9 miles)
• Walgreens (2.1 miles)
• Walgreens (2.3 miles)
• Smith's Food & Drug (2.5 miles)
• Walgreens (2.7 miles)
• Harmon's (3.2 miles)
• CVS Pharmacy (3.2 miles)

Cafes

• Java Jos (2.4 miles)
• Dutch Bros Coffee (4.7 miles)
• Roots Cafe (5.3 miles)
• Stratford Proper (5.5 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (3.9 miles)
• Utah Islamic Center (4.3 miles)

Theaters

• Megaplex Theatres (4.7 miles)

Parks

• Imperial Park (5.1 miles)
• Fairmont Park (5.6 miles)
• Sugar House Park (5.9 miles)