Harmony Home Health in Murray, UT

Pros

• Harmony Home Health is praised for punctual, attentive care and skilled physical therapy.
• The nurses and aides are described as caring, professional, and quick to respond.
• Collet is described as the best nurse ever and is regarded as family.
• The staff are dependable, on time, and thorough in addressing patients' needs.
• Families report the team goes above and beyond with compassion and support.
• Therapists and nurses provide clear explanations and empower patients to regain independence.
• The services are highly recommended by patients and their families.
• The care teams are described as wonderful, friendly, knowledgeable, and patient.
• Harmony is recognized for treating patients with respect, dignity, and empathy.
• The overall experience is described as life-enhancing during recovery and hospice.

Cons

• One reviewer claimed Harmony Home Health was found negligent and at fault for the death of their mother by a Utah jury, and alleged Medicare fraud by reporting false hours.
• They described feeling unwanted, with no consistently assigned fully employed RN and frequent staff shuffles, and noted inconsistent RN responses.
• A former employee alleged they were terminated after raising concerns to the CEO and CFO, despite an stated "open door policy."
• They described disrespect toward employees and alleged unprofessional and fraudulent conduct by leadership.
• They criticized that what is covered and what isn't was not explained well, and that additional services were not offered proactively.

Review

Harmony Home Health in Murray, UT is best suited for families seeking comprehensive, at-home medical and personal care with a highly engaged, compassionate team. It fulfills the needs of seniors recovering from surgery or dealing with chronic conditions who require skilled nursing, therapy, medication management, and strong caregiver support without moving to a facility. The pattern across the strongest reviews is a focus on consistent professionals - nurses, CNAs, physical and occupational therapists - who integrate medical care with practical guidance that keeps patients at home and moving forward. For families prioritizing hospice support, Harmony's team-based approach often keeps patients and their loved ones together with familiar caregivers, which many families describe as a priceless stability during difficult times.

Those who may want to consider alternatives are families with a zero-tolerance policy toward any history of regulatory or liability concerns, or those who insist on absolute, unvarying RN staffing and crystal-clear billing practices. A small subset of reviews raises red flags about past legal findings and questions about coverage, billing clarity, and RN availability. Not every patient experiences the same level of RN accessibility, and some families report scheduling gaps or less-than-fully-employeeRN scenarios. Prospective clients should verify current staffing guarantees, understand what is covered in detail, and ask for a clear, written plan before committing.

The strongest advantages center on the depth and consistency of the care team. Patients repeatedly praise punctual, attentive clinicians who arrive with patience and purpose. Nurses and aides are described as caring, thorough, and capable of handling medications, wound care, hygiene assistance, and daily tasks with a calm, respectful demeanor. The therapists - PTs and OTs - are highlighted for practical guidance, goal-driven progress, and exercises that families can carry out at home. The continuity several families note - staff members who become familiar faces over months or years - also reduces the emotional strain of caregiving and supports better rehabilitation outcomes.

On the other hand, a minority of experiences point to concrete cons worth weighing. Some reviewers mention inconsistent RN response, limited visibility into exactly what is covered, and scheduling challenges that complicate coordination with other care reminders. There are explicit references to past investigations and allegations surrounding negligence and Medicare-hour reporting; while these episodes are not the recurring experience described by most families, they do introduce a risk factor that deserves diligence. A few accounts also describe feeling unsupported by top-down communications or shifts in personnel, which can erode confidence if not promptly addressed by the agency.

Despite these concerns, the key pros - highly capable clinicians, prompt communication, and a strong emphasis on home-based recovery - tend to offset the drawbacks for most families. Harmony's ability to mobilize an array of professionals quickly after discharge from hospital settings, coordinate with primary physicians, and tailor care plans to evolving needs is repeatedly framed as a major relief for caregivers. The support extends into hospice and end-of-life care, with families reporting compassionate, steady guidance and a willingness to adapt to changing situations. The impression left by the reliable, compassionate care team is that quality care is real, measurable, and sustainable when the patient's needs remain within Harmony's scope.

In practical terms, families weighing Harmony should plan a frank, up-front conversation about staffing and services. Request names and roles of the core team who will be involved, and insist on a predictable schedule that aligns with the patient's goals. Seek a written care plan that outlines the frequency of nurse visits, therapy sessions, medication management, and what is included or excluded from the bill. If hospice is involved, confirm continuity of caregivers and the personnel who will accompany the patient through different stages. For those who prize a proven, deeply human approach to home health and hospice - with a track record of compassionate, capable care across a wide range of needs - Harmony Home Health offers a compelling and reliable option.

Located in Murray, Utah, this neighborhood offers convenient access to a variety of healthcare services, including addiction physicians, infectious disease specialists, and pain management clinics. Nearby hospitals include Intermountain Medical Center and Orthopedic Specialty Group-TOSH. For transportation, there are several TRAX stations within a few miles for easy access to public transit. The area also boasts a selection of restaurants ranging from casual dining options like McDonald's to upscale eateries like Red Rock Brewing Co. Additionally, pharmacies such as Walgreens and Smith's Food & Drug are conveniently located nearby for medication needs. For leisure activities, residents can enjoy cafes like Java Jos or take in a movie at the Megaplex Theatres. Outdoor enthusiasts will appreciate the parks in the area, including Imperial Park and Sugar House Park. Places of worship such as the Church of Jesus Christ of Latter Day Saints and the Utah Islamic Center provide spiritual opportunities for residents. Overall, this neighborhood offers a blend of healthcare services, dining options, transportation convenience, and recreational activities suitable for seniors looking for a vibrant community to call home.

Physicians

• Greenwood Addiction Physicians (0.5 miles)
• Intermountain Medical Center Infectious Diseases (0.9 miles)
• Bruce Reid Bruce Reid MD (0.9 miles)
• Interventional Spine & Pain Management (1.2 miles)
• Midvalley Health Center moran (1.2 miles)
• Allergy Associates of Utah (1.3 miles)
• University of Utah Dermatology (1.3 miles)

Hospitals

• Intermountain Medical Center (0.9 miles)
• Orthopedic Specialty Group - TOSH (1 miles)
• Valley Mental Health (3.2 miles)
• St Mark's Hospital (3.6 miles)
• Utah Imaging Centers (4.5 miles)

Transportation

• TRAX Fashion Place West (1.1 miles)
• TRAX Murray North (2 miles)
• TRAX Meadowbrook (2.7 miles)
• Trax Ballpark Staion (3.1 miles)
• TRAX Millcreek (3.6 miles)
• TRAX Central Pointe (5.2 miles)

Restaurants

• Prohibition (1.1 miles)
• Red Rock Brewing Co. (1.3 miles)
• Karroo (2.3 miles)
• McDonald's (2.7 miles)
• Left Fork Grill (2.7 miles)
• The Original Pancake House Utah - Ft Union (2.9 miles)
• In-N-Out Burger (3.2 miles)

Pharmacies

• Walgreens (1.9 miles)
• Walgreens (2.1 miles)
• Walgreens (2.3 miles)
• Smith's Food & Drug (2.5 miles)
• Walgreens (2.7 miles)
• Harmon's (3.2 miles)
• CVS Pharmacy (3.2 miles)

Cafes

• Java Jos (2.4 miles)
• Dutch Bros Coffee (4.7 miles)
• Roots Cafe (5.3 miles)
• Stratford Proper (5.5 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (3.9 miles)
• Utah Islamic Center (4.3 miles)

Theaters

• Megaplex Theatres (4.7 miles)

Parks

• Imperial Park (5.1 miles)
• Fairmont Park (5.6 miles)
• Sugar House Park (5.9 miles)