BrightStar Healthcare

Pros

• Kris is proactive and dependable, rearranging his schedule to ensure infusions occur the very next day.
• Kris coordinates with teammates and consistently shows up ready and in control.
• Kris is calm, precise, and confident with IVs, akin to a surgical professional.
• Debbie is friendly, professional, and punctual, making prep and procedures smoother.
• Debbie is informative and communicative, answering questions and guiding the process.
• Debbie's care puts patients at ease during infusion and vitals with warmth and attentiveness.
• Roger is reliable, on time, and goes above and beyond in caregiving, easing daily stress for families.
• Daniel is patient, compassionate, and attentive, bringing peace of mind.
• Debra Parker and BrightStar Care are trusted for love, comfort, and guidance in home care.
• Michele is intelligent, kind, caring, and thoroughly trusted, always giving her best.
• Cedric is warm, professional, and excels in attentive, detail-oriented care, especially for someone with dementia.
• Bethanie is punctual, professional, and consistently cheerful, brightening clients' days.
• Rose Mora is helpful, respectful, and goes above and beyond to support families and care for loved ones.

Cons

• There were initial hiccups with staffing that looked like they'd delay everything by a full week.
• It was not ideal, as staffing issues threatened to delay the schedule.

Review

Across these accounts, BrightStar Care emerges as an in-home care provider built on quick responsiveness, steady professionalism, and a deep sense of care for both patients and their families. One standout story centers on Kris, who didn't merely apologize for early staffing hiccups during a two-week infusion schedule - he swapped his own personal and professional commitments to ensure the next-day infusions went ahead without delay. Within an hour, Kris had reorganized the schedule and brought in Savanna to tag-team the treatments. The result was seamless care, with Kris showing up every day calm, prepared, and in control. His IV skills were described as surgical - calm, precise, and incredibly confident - which left the patient feeling protected and in very capable hands when things were at their most critical.

Debbie is another thread running through these testimonials, illustrating both the warmth of personal interaction and the precision of clinical care. She helped with stem cell donation preparation, coming across as friendly, professional, and impeccably punctual. The patient barely noticed when Debbie administered the injections, a huge relief in what can be a stressful process. Debbie's competence extended beyond injections; another account highlights Debbie staying for almost two hours during therapy, taking vitals, listening to lungs, and making the patient - and his family - feel at ease. This combination of courtesy and competence appears repeatedly, reinforcing the sense that BrightStar Care is a partner families can rely on for sensitive, high-stakes medical tasks performed with care and skill.

Beyond the clinical abilities, several narratives emphasize the human resource BrightStar Care brings to daily life. Roger is highlighted as a trusted helper who is more than a caregiver; he's a supportive friend who helps manage day-to-day needs for a husband with health issues, taking care to ease stress and go above and beyond. Another common thread is the trust built with family members who rely on these caregivers when they live far away or face demanding schedules. The impression of a cohesive team - caregivers who can be trusted to coordinate with others, check in regularly, and deliver compassionate support - comes through clearly in these stories.

Daniel's presence is repeatedly described as transformative. He is portrayed as a patient, genuinely compassionate professional who creates a sense of ease simply by being present. The descriptions emphasize not only meeting physical needs, but engaging patients in conversation and activities that brighten their day, which provides invaluable peace of mind to both patients and their families. Similarly, Steven H Warrick's notes reflect a growing confidence in the BrightStar team, with acknowledgement that, so far, things have been great and that the care team has delivered consistently across multiple caregivers. The underlying theme is clear: reliable, attentive care can alleviate anxiety and improve quality of life for both patients and loved ones.

Several individual caregivers receive richly detailed praise, painting a picture of a company that does not only place aides but actively cultivates remarkable ones. Bethanie appears repeatedly as a standout - always on time, professional, cheerful, and deeply caring. Families describe her as a delight who brings warmth and trustworthiness to every visit, going the extra mile to support both the patient and the family. Rose Mora is celebrated for her practical support around the house and her willingness to handle chores and routine tasks, with special appreciation for how she eased pressure during special occasions like Christmas Eve. Kathy H and Kathleen H are each praised for their attentiveness, friendliness, and helpfulness, while others note their reliability and the positive effect they have on daily life.

Care is not limited to medical tasks but extends into moments of routine support that make everyday life more manageable. Cedric, described as an excellent caregiver, embodies warmth, attentiveness, and professional proficiency. For a husband with dementia, Cedric's presence helps the family welcome care rather than resist it, a transformation many families find priceless. Semira Bahta and Maria Cano also receive high marks for their responsibilities and reliability, with Semira's seriousness about her duties and Maria's preparedness and thoroughness highlighted as features that make the caregiving relationship smoother and more dependable. The range of praise - from medical precision to everyday housekeeping and companionship - illustrates BrightStar Care's ability to support families in comprehensive, well-rounded ways.

Kiara rounds out the mosaic with a simple but meaningful note of everyday life support: helping with a dog and keeping the house clean, in addition to offering company. Such remarks underscore a broader philosophy evident throughout these testimonials: caregiving at BrightStar Care is not just about meeting medical needs; it's about enabling a sense of normalcy, comfort, and connection in the home. The overall message is clear and consistent - BrightStar Care provides a dependable, compassionate, and deeply committed team. Families feel seen, supported, and protected, confident that the right caregiver is matched to the right situation, allowing their loved ones to receive excellent care with a personal touch that makes a real difference.

Hospitals

• Orthopedic Specialty Group - TOSH (0.4 miles)
• Intermountain Medical Center (0.7 miles)
• St Mark's Hospital (3 miles)
• Valley Mental Health (3.5 miles)
• Utah Imaging Centers (5.3 miles)

Physicians

• Interventional Spine & Pain Management (0.4 miles)
• Bruce Reid Bruce Reid MD (0.7 miles)
• Intermountain Medical Center Infectious Diseases (0.7 miles)
• Midvalley Health Center moran (0.8 miles)
• Greenwood Addiction Physicians (0.8 miles)
• University of Utah Dermatology (0.8 miles)
• Allergy Associates of Utah (0.8 miles)

Restaurants

• Prohibition (0.8 miles)
• Red Rock Brewing Co. (1 miles)
• Karroo (1.6 miles)
• McDonald's (2.2 miles)
• The Original Pancake House Utah - Ft Union (2.4 miles)
• Left Fork Grill (2.6 miles)
• In-N-Out Burger (2.6 miles)

Pharmacies

• Walgreens (1 miles)
• Walgreens (2 miles)
• Walgreens (2 miles)
• Maceys Pharmacy (2.8 miles)
• Harmon's (2.9 miles)
• Walgreens (3 miles)
• Smith's Food & Drug (3.2 miles)

Transportation

• TRAX Fashion Place West (1.3 miles)
• TRAX Murray North (1.9 miles)
• TRAX Meadowbrook (2.7 miles)
• Trax Ballpark Staion (3 miles)
• TRAX Millcreek (3.6 miles)
• TRAX Central Pointe (5.2 miles)

Cafes

• Java Jos (1.7 miles)
• Roots Cafe (4.6 miles)
• Stratford Proper (5 miles)
• Dutch Bros Coffee (5.4 miles)

Places of Worship

• Utah Islamic Center (4.6 miles)
• Church of Jesus Christ of Latter Day Saints (4.7 miles)

Parks

• Imperial Park (4.6 miles)
• Fairmont Park (5.2 miles)
• Sugar House Park (5.4 miles)
• No Name Park (6 miles)

Theaters

• Megaplex Theatres (4.7 miles)