6968 South 700 West, Midvale, UT 84047
For more information about senior living options: (844) 490-3973
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Spring Gardens in Midvale has built a reputation as a warm, welcoming, and nurturing place for both residents and their families. Many reviewers describe it as a beautiful, clean building with a family-like atmosphere that makes people feel at home from the moment they arrive. The community is often praised for its intimate size, which seems to help staff and residents know each other well, creating a sense of belonging and mutual care. Over time, the facility has become associated with a feeling of comfort and personal attention, something several families emphasized when describing their experiences.
A standout thread throughout many reviews is the sense of warmth and goes beyond routine care. One family member shared a respite experience for his father after knee replacement surgery, highlighting how Vanessa, the director, and the entire staff treated their loved one like family. They noted that every team member - from Chef Luis, who puts care into every meal, to the front desk staff, nurses, and maintenance personnel - took the time to get to know their dad. This helped the family feel reassured and confident in the decision to recover at Spring Gardens, describing it as the perfect place for healing with comfort and care. The impression of staff as a cohesive, family-oriented team recurs in other accounts as well, with residents and their families expressing heartfelt appreciation for the people who support them daily.
The experience of residents themselves and their families often centers on the personal connections that staff cultivate. A 95-year-old mom and her family found the setting to be smaller and more personable, with staff who knew her personally and attended to her needs with kindness and attentiveness. Since moving in, she reportedly built meaningful friendships and enjoyed the activities offered. Families repeatedly mention the staff's consistency and the sense that the team genuinely cares about individual care, meals, and social engagement. It's common to hear that residents feel seen and valued, with some families even noting that staff have become like extended family or "adopted" grandchildren due to the close, caring relationships formed.
The nursing and caregiving experience is frequently highlighted, including praise for nurses who answer questions and explain care changes, and for caregivers who demonstrate patience and attentive, hands-on support. Reviewers specifically mention the quality of meals, with comments about thoughtful menu planning and servers who learn each resident's preferences. Several accounts point to the building's ongoing improvements and remodels, framing the facility as visually appealing and well-maintained, with an atmosphere that makes it easy to feel at home. The executives and managers who set the tone for daily life - such as the executive director mentioned in several reviews - are often cited for their leadership and responsiveness to residents and families.
Amid the overwhelmingly positive notes, there are a few contrasting voices. One review describes Spring Gardens (formerly Harmony Hills) as all-around awful for residents requiring regular care, alleging serious concerns about understaffing, neglect, dehydration, and a lack of transparency from management. This account contends that the facility's shiny exterior masked deeper problems, including alleged deception about care realities and a troubling pattern of retaliation against residents who raise concerns. It also includes claims about financial overcharges and a sense that resident rights were not meaningfully observed. Such a perspective stands in stark contrast to the many glowing testimonials but is presented as a serious, firsthand concern from someone close to the community. The same review also mentions experiences of plan changes and dissatisfaction with how issues were addressed, suggesting an environment that felt unsafe to some.
In contrast to that sharp critique, other reviews speak of Harmony Hills/Spring Gardens as a place where staff in both the clinical and everyday support roles have been consistently kind, patient, and engaged. The staff's positive impact on care and mood is reinforced by stories of happy residents, friendly neighbors, and a supportive environment where activities and social opportunities are readily available. The presence of engaging programs, ice cream treats, and opportunities for social connection are frequently cited as appealing aspects, alongside the reliability and approachability of team members across roles. For many families, this mix of compassionate caregiving, accessible leadership, and a personable atmosphere contributes to a strong sense of trust and satisfaction.
Taken together, the collection of reviews paints a nuanced portrait of Spring Gardens/Midvale: a community that many families describe as a homey, clean, and caring place with a distinctive family-like vibe, where staff members are repeatedly praised for their dedication and personal approach to care. The facility's ongoing evolution - its remodels, the shift from Harmony Hills to Spring Gardens, and the emphasis on intimate, resident-centered service - appears to be a source of pride for many involved. While one account raises serious concerns about management and care practices, the majority of testimonials celebrate warmth, attentiveness, and a supportive environment that resonates with families seeking a trusted place for their loved ones to live and heal. In the end, Spring Gardens/Midvale emerges as a community that many people would readily recommend for the compassionate treatment and the personal connections it fosters, with the caveat that prospective residents and families should carefully consider all viewpoints, ask questions, and visit to form their own informed perspective.
Harmony Hills Midvale is an assisted living community located in Midvale, UT. Our community offers a variety of amenities and care services to support the needs of our residents.
Our residents can enjoy their favorite TV shows and movies with cable or satellite TV in their fully furnished apartments. We have a dining room where residents can enjoy delicious meals prepared by our professional chefs. For those who prefer to cook their own meals, we provide kitchenettes in every apartment.
At Harmony Hills Midvale, we understand the importance of maintaining an active lifestyle and connection with nature. Our community features outdoor spaces and gardens where residents can relax, socialize, or engage in gardening activities. We also offer restaurant-style dining so that residents can enjoy tasty meals in a comfortable setting.
For those who love reading, we have a small library filled with books for leisurely reading. Residents can also stay connected with family and friends through telephone and Wi-Fi/high-speed internet access.
Our dedicated staff provides 24-hour supervision to ensure the safety and well-being of our residents. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Our team follows diabetes diets for those who require it and prepares nutritious meals tailored to each resident's dietary needs.
Medication management is an essential part of our care services to ensure that residents receive their medications on time and as prescribed. We also offer a mental wellness program to support the emotional well-being of our residents.
At Harmony Hills Midvale, we foster an active community life by organizing resident-run activities and scheduled daily activities that cater to various interests. Residents have easy access to nearby cafes, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals for their convenience.
Overall, Harmony Hills Midvale provides a supportive environment where seniors can live comfortably while receiving personalized care services tailored to their individual needs.
Harmony Hills Midvale is located at 6968 South 700 West, Midvale, UT 84047 in Salt Lake County, Utah
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