Harmony Hills Midvale

6968 South 700 West, Midvale, UT 84047

For more information about senior living options: (844) 490-3973

4.4 from 67 reviews
5 stars
55
4 stars
1
3 stars
1
2 stars
0
1 stars
10

Assisted Living

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    Overall Review of Harmony Hills Midvale

    Pros

    • pro Spring Gardens is described as a nice place with friendly staff.
    • pro It is a beautiful community with a warm, family-like atmosphere.
    • pro The staff are warm, welcoming, and genuinely caring for residents.
    • pro The building is clean, well maintained, and recently remodeled.
    • pro The meals are delicious and thoughtfully prepared, with staff who know residents by name.
    • pro Families report that the executive director and the team go above and beyond, creating a reassuring environment.
    • pro Residents form friendships, feel at home, and enjoy the activities offered.

    Cons

    • pro The facility's management is described as unprofessional and unwilling to address issues, with retaliation against complaints and even fake positive reviews.
    • pro There are numerous complaints that residents are being overcharged and might need to leave.
    • pro Harmony Hills is described as all around awful, with regular understaffing, uncaring and neglectful care, leading to dehydration and even starvation.
    • pro It is alleged that most positive reviews come from management, creating a red flag, while care is focused on sales and money.
    • pro The environment is described as toxic in both work and living spaces due to management practices.
    • pro The building's attractive exterior is said to mask troubling truths about the quality of care.

    Review

    Spring Gardens in Midvale has built a reputation as a warm, welcoming, and nurturing place for both residents and their families. Many reviewers describe it as a beautiful, clean building with a family-like atmosphere that makes people feel at home from the moment they arrive. The community is often praised for its intimate size, which seems to help staff and residents know each other well, creating a sense of belonging and mutual care. Over time, the facility has become associated with a feeling of comfort and personal attention, something several families emphasized when describing their experiences.

    A standout thread throughout many reviews is the sense of warmth and goes beyond routine care. One family member shared a respite experience for his father after knee replacement surgery, highlighting how Vanessa, the director, and the entire staff treated their loved one like family. They noted that every team member - from Chef Luis, who puts care into every meal, to the front desk staff, nurses, and maintenance personnel - took the time to get to know their dad. This helped the family feel reassured and confident in the decision to recover at Spring Gardens, describing it as the perfect place for healing with comfort and care. The impression of staff as a cohesive, family-oriented team recurs in other accounts as well, with residents and their families expressing heartfelt appreciation for the people who support them daily.

    The experience of residents themselves and their families often centers on the personal connections that staff cultivate. A 95-year-old mom and her family found the setting to be smaller and more personable, with staff who knew her personally and attended to her needs with kindness and attentiveness. Since moving in, she reportedly built meaningful friendships and enjoyed the activities offered. Families repeatedly mention the staff's consistency and the sense that the team genuinely cares about individual care, meals, and social engagement. It's common to hear that residents feel seen and valued, with some families even noting that staff have become like extended family or "adopted" grandchildren due to the close, caring relationships formed.

    The nursing and caregiving experience is frequently highlighted, including praise for nurses who answer questions and explain care changes, and for caregivers who demonstrate patience and attentive, hands-on support. Reviewers specifically mention the quality of meals, with comments about thoughtful menu planning and servers who learn each resident's preferences. Several accounts point to the building's ongoing improvements and remodels, framing the facility as visually appealing and well-maintained, with an atmosphere that makes it easy to feel at home. The executives and managers who set the tone for daily life - such as the executive director mentioned in several reviews - are often cited for their leadership and responsiveness to residents and families.

    Amid the overwhelmingly positive notes, there are a few contrasting voices. One review describes Spring Gardens (formerly Harmony Hills) as all-around awful for residents requiring regular care, alleging serious concerns about understaffing, neglect, dehydration, and a lack of transparency from management. This account contends that the facility's shiny exterior masked deeper problems, including alleged deception about care realities and a troubling pattern of retaliation against residents who raise concerns. It also includes claims about financial overcharges and a sense that resident rights were not meaningfully observed. Such a perspective stands in stark contrast to the many glowing testimonials but is presented as a serious, firsthand concern from someone close to the community. The same review also mentions experiences of plan changes and dissatisfaction with how issues were addressed, suggesting an environment that felt unsafe to some.

    In contrast to that sharp critique, other reviews speak of Harmony Hills/Spring Gardens as a place where staff in both the clinical and everyday support roles have been consistently kind, patient, and engaged. The staff's positive impact on care and mood is reinforced by stories of happy residents, friendly neighbors, and a supportive environment where activities and social opportunities are readily available. The presence of engaging programs, ice cream treats, and opportunities for social connection are frequently cited as appealing aspects, alongside the reliability and approachability of team members across roles. For many families, this mix of compassionate caregiving, accessible leadership, and a personable atmosphere contributes to a strong sense of trust and satisfaction.

    Taken together, the collection of reviews paints a nuanced portrait of Spring Gardens/Midvale: a community that many families describe as a homey, clean, and caring place with a distinctive family-like vibe, where staff members are repeatedly praised for their dedication and personal approach to care. The facility's ongoing evolution - its remodels, the shift from Harmony Hills to Spring Gardens, and the emphasis on intimate, resident-centered service - appears to be a source of pride for many involved. While one account raises serious concerns about management and care practices, the majority of testimonials celebrate warmth, attentiveness, and a supportive environment that resonates with families seeking a trusted place for their loved ones to live and heal. In the end, Spring Gardens/Midvale emerges as a community that many people would readily recommend for the compassionate treatment and the personal connections it fosters, with the caveat that prospective residents and families should carefully consider all viewpoints, ask questions, and visit to form their own informed perspective.

    Features

    Housing

    • 45 resident community capacity 45 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Salt Lake City International (12 miles away) Salt Lake City International (12 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Harmony Hills Midvale is an assisted living community located in Midvale, UT. Our community offers a variety of amenities and care services to support the needs of our residents.

    Our residents can enjoy their favorite TV shows and movies with cable or satellite TV in their fully furnished apartments. We have a dining room where residents can enjoy delicious meals prepared by our professional chefs. For those who prefer to cook their own meals, we provide kitchenettes in every apartment.

    At Harmony Hills Midvale, we understand the importance of maintaining an active lifestyle and connection with nature. Our community features outdoor spaces and gardens where residents can relax, socialize, or engage in gardening activities. We also offer restaurant-style dining so that residents can enjoy tasty meals in a comfortable setting.

    For those who love reading, we have a small library filled with books for leisurely reading. Residents can also stay connected with family and friends through telephone and Wi-Fi/high-speed internet access.

    Our dedicated staff provides 24-hour supervision to ensure the safety and well-being of our residents. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Our team follows diabetes diets for those who require it and prepares nutritious meals tailored to each resident's dietary needs.

    Medication management is an essential part of our care services to ensure that residents receive their medications on time and as prescribed. We also offer a mental wellness program to support the emotional well-being of our residents.

    At Harmony Hills Midvale, we foster an active community life by organizing resident-run activities and scheduled daily activities that cater to various interests. Residents have easy access to nearby cafes, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals for their convenience.

    Overall, Harmony Hills Midvale provides a supportive environment where seniors can live comfortably while receiving personalized care services tailored to their individual needs.

    Nearby Places of Interest

    Transportation

    • TRAX Fashion Place West (0.9 miles)
    • TRAX Murray North (3.7 miles)
    • TRAX Meadowbrook (4.4 miles)
    • Trax Ballpark Staion (4.7 miles)
    • TRAX Millcreek (5.3 miles)
    • TRAX 4800 West (5.8 miles)

    Pharmacies

    • Walgreens (1.1 miles)
    • Smith's Food & Drug (1.4 miles)
    • CVS Pharmacy (1.8 miles)
    • Walgreens (1.9 miles)
    • Harmon's (2.3 miles)
    • Walgreens (2.8 miles)
    • Smith's Food & Drug (2.9 miles)

    Physicians

    • Jordan Valley Pediatrics (1.3 miles)
    • Midvalley Health Center moran (1.6 miles)
    • RAYUS Radiology (1.7 miles)
    • Allergy Associates of Utah (1.7 miles)
    • University of Utah Dermatology (1.7 miles)
    • Interventional Spine & Pain Management (2 miles)
    • Greenwood Addiction Physicians (2.2 miles)

    Restaurants

    • Red Rock Brewing Co. (1.4 miles)
    • Prohibition (1.5 miles)
    • Tacos Lopez (1.8 miles)
    • McDonald's (2.3 miles)
    • The Original Pancake House Utah - Ft Union (2.7 miles)
    • In-N-Out Burger (2.8 miles)
    • Karroo (3.7 miles)

    Hospitals

    • Orthopedic Specialty Group - TOSH (1.9 miles)
    • Intermountain Medical Center (2.5 miles)
    • Valley Mental Health (4.8 miles)
    • St Mark's Hospital (5 miles)
    • Utah Imaging Centers (5.3 miles)

    Places of Worship

    • Utah Islamic Center (2.6 miles)
    • Church of Jesus Christ of Latter Day Saints (4.3 miles)
    • South Jordan Utah Stake Center (4.9 miles)

    Theaters

    • Megaplex Theatres (3.2 miles)

    Cafes

    • Java Jos (3.8 miles)
    • Dutch Bros Coffee (5.8 miles)

    Parks

    • River Front Park (5 miles)
    • No Name Park (5.9 miles)
    • Skye Park (6 miles)

    Frequently Asked Questions

    Where is Harmony Hills Midvale?

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