Stratford "Wentworth"Assisted Living Communit

Pros

• Valencia is described as an amazing facility with kind and caring staff.
• Natalie is consistently praised for being attentive, knowledgeable, and personally connected to residents.
• The memory care team, including Diana and Vai, is highlighted for outstanding, compassionate care.
• The facility is noted as clean, well-kept, fresh, and thoughtfully designed.
• The dining program, including Lupe and Julio, is appreciated for excellent service and attention to residents' preferences.
• Families report peace of mind and trust in Valencia, with care that respects residents' dignity.
• The transition to Valencia is described as smooth and seamless thanks to the staff.
• Valencia creates a warm, welcoming community with engaging activities and beautiful outdoor spaces.
• The staff are described as approachable, supportive, and responsive to residents' needs.
• Many reviewers would recommend Valencia at Draper to others seeking assisted living or memory care.

Cons

• Some reviews note hidden fees, such as a $5 room-service delivery fee per meal.
• One reviewer suggested the facility may be understaffed, raising concerns about management's care for employees and residents.

Review

Valencia at Draper has earned a chorus of praise from families who entrusted their loved ones to its care, and the stories shared paint a consistent picture of warmth, attentiveness, and a genuine sense of community. In many accounts, the facility's recent name change to Valencia Draper signals a renewed focus and a culture that is receptive, approachable, and deeply committed to the well-being of residents. Across memory care and assisted living, reviewers repeatedly describe a welcoming environment that is clean, well-maintained, and thoughtfully designed to meet the needs of aging adults and their families. The overarching impression is one of a place that feels less like a facility and more like an extended family that looks out for each other.

A standout theme across multiple reviews is the remarkable staff and their personalized approach to care. Natalie, the marketing director, consistently emerges as a central figure in the stories, known for treating residents and families with care and for building trust early in the admission process. Reviewers note that Natalie takes the time to learn each resident's name, interests, and needs, and she connects families with resources that can help reduce monthly expenses. This level of attention helps families feel seen and supported from tour through transition. Conner Olvera, highlighted both as a compassionate leader and as someone who goes above and beyond as a source of comfort during stays, is frequently singled out for his professional and empathetic approach. In addition to these leaders, a team of dedicated staff members - Allison, the wellness director; Ashleigh, the care coordinator; Leila, the director of activities; Lupe, the dining director; and Gustavos, the "help with everything guy" - is repeatedly praised for their roles in coordinating medical needs, assisting with daily activities, planning engaging programs, and ensuring smooth moves into new living spaces.

The memory care experience is described as especially attentive and secure, with families expressing deep appreciation for staff who balance dignity with practical support. Diana and Vai are cited as outstanding caregivers, with families recognizing the stability, compassion, and respectful treatment provided to loved ones who require specialized memory care. The facility's design and atmosphere - engaging activities, inviting outdoor patios, and a calming, well-kept environment - contribute to a sense of safety that allows families to feel at ease when their relative is in the care of Valencia Draper. Reviewers speak of an environment that emphasizes meaningful engagement, with a calendar of activities and a setting that makes residents feel at home rather than hospitalized, reinforcing the impression that Valencia Draper understands the emotional and social dimensions of memory care as well as the physical needs.

For those seeking assisted living, Valencia Draper is frequently described as a place that combines beautiful spaces with practical, compassionate care. Several accounts highlight large rooms, freshly painted interiors, new floors, and accessible outdoor spaces such as a walk-out patio, all contributing to a welcoming, home-like atmosphere. The main entry's gathering area, the warm dining room, and the spacious activity room are consistently described as inviting and well-kept, reinforcing the sense that residents have an engaging, comfortable home base. The kitchen and dining teams, led by Lupe and her colleagues, are praised for understanding residents' food preferences and delivering service with a smile, while the housekeeping and maintenance teams keep the entire property fresh and well-tended.

Families repeatedly mention the transition experience with Valencia Draper as a high point. One resident's family describes the move-in process as seamless, graced by the care and preparation of the staff, and another notes that the team's coordinated effort made the transition smooth for both the resident and the family. The care and involvement extend beyond the initial move: a resident's father and mother are portrayed as thriving in an environment that feels safe, supportive, and intimately connected to their daily lives. The sense that Valencia has become an extended family for many families is a recurrent sentiment, with reviews emphasizing how administrators, frontline staff, and the entire team create a welcoming, respectful, and dependable home for loved ones.

Two recurring caveats accompany the overwhelmingly positive praise. A few reviewers express concern about the perception of understaffing, suggesting that at times there may be challenges related to staffing levels. Another point raised revolves around pricing transparency, with some noting hidden charges such as a $5 room service delivery fee per meal. While these concerns are not universal, they provide a counterbalance to the otherwise uniformly favorable testimonials and underscore the importance of ongoing communication about services and costs.

Despite these caveats, the breadth of positive experiences remains striking. Reviewers describe Valencia Draper as a place that feels clean, fresh, and well cared for, with Veronica and the cleaning staff singled out for maintaining a spotless and inviting environment. The cleanliness, combined with a culture of attentiveness and kindness from staff across roles - front desk, dining, activities, nursing, and administration - helps create an atmosphere of trust and security for families who depend on Valencia Draper for their loved ones. Even moments of everyday joy - a visiting Secret Santa, a resident's favorite dining experience, or a staff member who remembers a personal preference - are cited as meaningful indicators of the community's warmth and commitment.

In sum, Valencia Draper emerges as a trusted, highly regarded choice for families seeking assisted living or memory care for their loved ones in Utah. The community's leadership and staff - especially Natalie, Conner, Diana, Vai, Lupe, Julio, Allison, Ashleigh, Leila, Gustavos, and Veronica - are repeatedly credited with creating an environment that is compassionate, competent, and consistently welcoming. The facility's emphasis on safety, personalized attention, engaging activities, and well-maintained surroundings fosters not only physical well-being but also emotional comfort and a sense of belonging. For many families, Valencia Draper is more than a care facility; it is an extended family where residents can flourish, staff can be proud of their work, and visitors can trust that their loved ones are treated with dignity, respect, and heartfelt kindness.

This section of Draper, Utah offers a convenient and well-connected location with various amenities nearby. There are several pharmacies within a few miles, making it easy to access medical supplies and prescriptions. Additionally, there are multiple physicians' offices in the area, providing healthcare options for seniors. A variety of restaurants are also close by, offering dining options for different tastes. Places of worship cater to various religious denominations, creating a diverse and inclusive community. Parks provide opportunities for outdoor activities and relaxation, while public transportation options like the Frontrunner station and TRAX stops make it easy to get around without needing to drive. Overall, this part of Draper offers a balanced mix of convenience, services, and recreational opportunities for seniors looking to live in the area.

Pharmacies

• CVS Pharmacy (0.4 miles)
• Smith's Food & Drug (2 miles)
• Jolley's Sandy Compounding Pharmacy (2.5 miles)
• Walgreens (2.8 miles)
• Walgreens (2.8 miles)
• Walmart Pharmacy (3.2 miles)
• CVS Pharmacy (3.4 miles)

Physicians

• Alta Pain Physicians (0.6 miles)
• Ear Nose & Throat Center of Utah-Draper (0.8 miles)
• Hidden Valley Eye Care (1 miles)
• Granger Medical Clinic (1.1 miles)
• Hoopes Vision (1.1 miles)
• Granite Peaks Endoscopy (2.2 miles)
• Grant A Fairbanks, MD - Fairbanks Plastic Surgery (2.4 miles)

Restaurants

• In-N-Out Burger (1.2 miles)
• Los Cucos Mexican Cafe (1.7 miles)
• Chili's Grill & Bar (1.9 miles)
• Slackwater (2.1 miles)
• Apollo Burger (2.1 miles)
• McDonald's (2.8 miles)
• Schmidt's Pastry Cottage (3.2 miles)

Places of Worship

• Pepperwood Chapel (2.4 miles)
• Church of Jesus Christ of Latter Day Saints (2.4 miles)
• Church of Jesus Christ of Latter Day Saints (3.7 miles)
• Utah Islamic Center (4.2 miles)
• South Jordan Utah Stake Center (4.6 miles)
• Church of Jesus Christ of Latter Day Saints (5.8 miles)
• Church of Jesus Christ of Latter Day Saints (5.9 miles)

Parks

• River Front Park (2.4 miles)
• Wheadon Farm Park (3.1 miles)
• No Name Park (4.5 miles)
• Lambert Park (7.6 miles)
• Skye Park (7.6 miles)

Transportation

• Draper UTA Frontrunner Station (2.5 miles)
• TRAX Fashion Place West (6.7 miles)
• Daybreak Parkway Trax Stop (7.5 miles)
• TRAX 4800 West (7.6 miles)

Theaters

• Megaplex Theatres (3.1 miles)
• ZAGG The District (5.8 miles)

Hospitals

• Riverton Hospital (5.9 miles)
• Orthopedic Specialty Group - TOSH (7.3 miles)

Cafes

• Starbucks (7.6 miles)