Alta Ridge Memory Care

Pros

• The staff at Alta Ridge Memory Care is very caring and attentive, providing excellent support to residents and keeping family members informed about their loved ones' situations.
• Residents enjoy engaging activities and outings offered by the facility, including games and creative projects that keep them active and involved.
• The environment at Alta Ridge Memory Care is clean, friendly, and feels like a home away from home for residents.
• The food quality is appreciated, with the chef often sharing meals with visitors, enhancing the overall dining experience.
• The facility has responsive staff who are open to suggestions and provide personalized care for residents' needs.
• Emily, one of the CNAs, received special recognition for her extraordinary care, showing a deep personal interest in residents’ well-being.
• Visitors consistently express satisfaction with the cleanliness of the facility and the positive ambiance it offers to both residents and guests.

Cons

• The food quality at the facility could have been better, and the first activities director left, leading to a few months with no activities.
• During a visit, one reviewer encountered a staff member who seemed confused and uninformed about the scheduled tour.
• Some residents were observed in distress, crying for help, while staff appeared to be inattentive.
• Another review noted that a resident's living conditions were unacceptable, with dirty supplies and unclean bathrooms.
• A visitor described their impression of the environment as clean but lacking an inviting home-like atmosphere.
• Concerns were raised about unprofessional behavior from an employee who used foul language and provided inaccurate information.

Review

When it comes to finding a suitable facility for memory care, experiences can vary widely based on individual needs and perceptions. One facility that has drawn mixed reviews is Alta Ridge Memory Care. Many families have chosen this facility primarily because of its affordability compared to other options in the area, with shared room arrangements significantly reducing costs. While some enjoyed their stay and appreciated the clean environment and attentive staff, others expressed deep concerns about care quality and management issues.

For those who have had positive experiences, there is much to celebrate. Families commend the overall atmosphere at Alta Ridge Memory Care, noting the friendliness of both staff and residents. Reviewers highlighted the dedication exhibited by caregivers, especially mentioning specific employees like Emily, a CNA who was recognized for her exceptional attention to detail and personal connection with residents. Many felt that their loved ones received compassionate care tailored to their unique needs. For instance, one reviewer described how their father was well-cared-for within a structured environment that offered engaging activities such as bus rides and games designed for memory support.

However, not all accounts of care at Alta Ridge were positive. Some visitors reported troubling observations during their tours or visits. In particular, one review detailed an unsettling experience when staff seemed disorganized and inattentive during a scheduled tour; prospective clients found employees wandering aimlessly while residents appeared distressed without adequate assistance. Another review painted a stark picture of neglect regarding hygiene and basic supplies for residents. The reviewer described finding wet bedding in addition to unsanitary conditions throughout the facility, raising serious concerns about the level of care being provided.

While some families praised the management's receptiveness to feedback—highlighting how suggestions were welcomed—others criticized lingering issues that persisted even after transitioning between directors or ownership changes at the facility. Potential clients cited this lack of consistency as problematic during periods where no organized activities took place due to staffing shortages or transitions among managerial staff members.

Visiting experiences varied greatly; some individuals felt warmly welcomed by compassionate staff members who took time to engage meaningfully with residents during meal times and activities. The culinary aspect also received high praise from several reviewers who appreciated meals made fresh by an involved chef often serving food directly to visitors as well—a personal touch that many found impressive and memorable.

Conversely, several reviews pointed out alarming lapses in professional conduct among some employees which detracted from overall trust in management practices at Alta Ridge Memory Care. Comments regarding unprofessional language used by staff indicated potential training deficiencies which compounded already existing frustrations about general service delivery within the community.

In conclusion, Alta Ridge Memory Care emerges as a complex setting where experiences are heavily influenced by both interpersonal interactions with dedicated caregivers and systemic challenges within administration or staffing structures. Families seeking placement for their loved ones may find value in hearing these diverse narratives but should remain vigilant regarding any inconsistencies encountered through tours or visits prior to making final decisions on accommodations for individuals requiring specialized memory care services.

This part of Sandy, Utah offers a variety of healthcare services, including vein specialists, endoscopy centers, pain physicians, and plastic surgery clinics. There are also pharmacies conveniently located nearby for all your medication needs. In terms of recreation, you have access to several theaters such as Megaplex Theatres, places of worship for different faiths like the Utah Islamic Center and various branches of the Church of Jesus Christ of Latter Day Saints, as well as parks like No Name Park and River Front Park. When it comes to dining options, there is a range of restaurants offering diverse cuisines from Mexican to American classics like burgers and pancakes. Transportation is easily accessible with TRAX stations and Frontrunner stations nearby, making it convenient for getting around the area. Additionally, there are reputable hospitals in close proximity for any medical emergencies that may arise. Overall, this part of Sandy provides a balance of healthcare services, recreational activities, dining options, transportation convenience, and access to medical facilities making it a great choice for senior living.

Physicians

• Utah Vein Specialists (0.4 miles)
• Granite Peaks Endoscopy (1 miles)
• Alta Pain Physicians (2.5 miles)
• Joseph D. Jensen, MD (2.5 miles)
• Grant A Fairbanks, MD - Fairbanks Plastic Surgery (3 miles)
• Hidden Valley Eye Care (3.6 miles)
• Granger Medical Clinic (3.6 miles)

Pharmacies

• Jolley's Sandy Compounding Pharmacy (0.6 miles)
• Walmart Pharmacy (0.6 miles)
• Walgreens (1 miles)
• Walgreens (1.1 miles)
• Smith's Food & Drug (1.2 miles)
• CVS Pharmacy (1.2 miles)
• Harmon's (2.3 miles)

Theaters

• Megaplex Theatres (2 miles)
• ZAGG The District (7.4 miles)

Places of Worship

• Pepperwood Chapel (2.2 miles)
• Utah Islamic Center (3.6 miles)
• South Jordan Utah Stake Center (5.4 miles)
• Church of Jesus Christ of Latter Day Saints (5.5 miles)
• Church of Jesus Christ of Latter Day Saints (6.1 miles)
• Church of Jesus Christ of Latter Day Saints (7 miles)

Parks

• No Name Park (2.2 miles)
• River Front Park (3.8 miles)
• Wheadon Farm Park (6.1 miles)

Restaurants

• Slackwater (2.4 miles)
• Chili's Grill & Bar (2.5 miles)
• Los Cucos Mexican Cafe (2.5 miles)
• In-N-Out Burger (2.7 miles)
• The Original Pancake House Utah - Ft Union (3 miles)
• McDonald's (3 miles)
• Lone Star Taqueria (3.3 miles)

Transportation

• TRAX Fashion Place West (4.4 miles)
• Draper UTA Frontrunner Station (5.3 miles)
• TRAX Murray North (7 miles)

Hospitals

• Orthopedic Specialty Group - TOSH (4.7 miles)
• Intermountain Medical Center (5.8 miles)
• St Mark's Hospital (7.3 miles)

Cafes

• Java Jos (6.1 miles)