Integra Care Providers

1723 East Countrywood Court, Sandy, UT 84092

For more information about senior living options: (844) 490-3973

4.1 from 35 reviews
5 stars
27
4 stars
0
3 stars
0
2 stars
0
1 stars
8

Assisted Living

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    Overall Review of Integra Care Providers

    Pros

    • pro The staff are great and hardworking.
    • pro The facility is clean and comfortable.
    • pro The staff are very friendly, warm, and welcoming.
    • pro The staff treat residents with kindness, professionalism, and courtesy.
    • pro The building is clean and inviting, with many activities to keep residents entertained.
    • pro The food is top notch and the staff are friendly.
    • pro The administrator is kind and caring.
    • pro Melanie goes above and beyond to care for residents.
    • pro Alta Ridge works hard to care for each person.

    Cons

    • pro The management is overwhelmed, underfunded, and unable to meet the needs of residents.
    • pro There are some awful staff members, including a maintenance worker who is unhelpful and should go.
    • pro Areas of the facility smell like urine or vomit, indicating poor cleanliness.
    • pro The facility needs a makeover and changes in staff.
    • pro A reviewer asserts that a staff member's actions contributed to a resident's death and criticizes billing and responsiveness.
    • pro Families are cautioned to be careful about placing a loved one there.
    • pro The care is alleged to be neglectful, with claims of overmedication and insufficient attention to residents.

    Review

    Alta Ridge Assisted Living emerges in these reflections as a place that many families clearly trust and value, while also exposing significant discord about management, consistency, and some personal experiences with individual staff members. Across the board, the community is described as clean, welcoming, and home-like, with residents often speaking warmly about activities, social engagement, and the personal care they receive. Several reviewers emphasize that the people working there are genuinely kind and attentive, and they repeatedly highlight the importance of staff who show up with heart and a willingness to go the extra mile.

    Many accounts celebrate the bedside manner and dedication of individual staff members. The administrators and caregivers receive frequent praise for kindness, responsiveness, and a palpable sense of care for the residents. "Magen is the administrator and she is the most kind and caring person around," one reviewer writes, while others describe Melanie as an extraordinary "angel" who goes above and beyond - helping with meals, laundry, and simply being present with residents who need attention. Denise is remembered as consistently helpful, and several families express deep gratitude for staff who make daily activities - movies, crafts, and social events - feel meaningful and enjoyable. The Activities Director Melanie is repeatedly singled out for creating engaging, enriching experiences that residents genuinely appreciate.

    Positive comments also extend to the physical environment and the sense of community. Reviewers point to a facility that is clean, well-kept, and inviting - "the building is always clean and inviting," with good food and a broad range of activities designed to keep residents entertained and socially connected. Some families emphasize how the staff know residents well, greet them warmly on visits, and create a feeling of home. The enjoyment of social opportunities is paired with practical, attentive care: regular updates from nurses and social workers about a loved one's condition, prompt responses to concerns, and a sense that the staff truly wants residents to feel secure and happy in their "home."

    Yet, there is an unmistakable chorus of concerns about management, consistency, and the handling of certain incidents. A subset of reviewers describe the administration as overwhelmed and underfunded, suggesting that the problems at the facility stem from higher-level constraints rather than the day-to-day compassion of the care team. In these voices, the quality of care sometimes varies by shift or by which staff member is on duty, with some reviewers recounting experiences where certain individuals did not meet expectations. The maintenance staff comes in for pointed criticism in one instance, with a specific employee described as brusque and unhelpful, and there are mentions of odors in the hallways that raised questions about cleanliness and odor control in certain areas.

    Policy and billing issues surface in several reviews as well. One family recounts a troubling experience regarding a father's passing during COVID-19, mixed with criticisms about billing practices - specifically, a protracted delay in receiving the November bill and difficulties contacting the administrator about it. These concerns underscore the importance of transparent communication and timely administrative follow-through, which some families say did not consistently meet expectations. In another pointed note, the administrator at that time was identified by name in a way that suggested tensions within the community about responsiveness to concerns and questions about billing around sensitive times.

    The strongest negative note in the collection is a stark contrast to the many positive stories. One review presents an accusation of severe neglect and even abuse, claiming that staff do not love their work and treat residents as opposition, choosing to overmedicate and neglect as a substitute for proper care. The reviewer urges others to "run away" from the facility and cautions that the place should be under review for neglect. This outlier is deeply troubling and, if representative of any truth, would signal serious problems requiring investigation and accountability. Taken alongside the numerous praise-filled stories, this negative perspective highlights how experiences at Alta Ridge can diverge dramatically from one family to the next, and from one time to another.

    Despite the outcry in that single review, many families continue to describe Alta Ridge as a place where residents feel cared for, engaged, and valued. Several reviewers note a consistent sense of warmth from staff, a welcoming atmosphere, and a genuine commitment to residents' quality of life. The community across its Sandy location and the neighboring Alzheimer's unit appears to offer meaningful moments for families - video chats during the pandemic, special "angels" among the staff who earned lasting gratitude, and a general impression that, when things go well, residents are treated with dignity, respect, and affection. For families considering Alta Ridge, these accounts suggest a facility that can deliver compassionate, person-centered care when the system supports it, along with warnings to look closely at administrative responsiveness, maintenance experiences, and consistency in service delivery.

    In sum, Alta Ridge Assisted Living is portrayed as a place of high potential and high risk, wrapped in a common thread of care, community, and connection. The stories celebrate the impact of compassionate staff, engaging activities, and the feeling of Home that many residents and families cherish. They also caution that success depends on effective management, reliable funding, consistent communications, and prompt attention to all residents' needs. Prospective families are encouraged to visit with questions about billing practices, ask to meet the administrator and several frontline staff, observe how maintenance and housekeeping are handled, and, above all, gauge whether the environment feels consistently safe, clean, and supportive for their loved ones. The overall impression is one of a vibrant, caring community that can transform a resident's experience for the better - when the systems in place align with the day-to-day kindness of its staff.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Salt Lake City International (17 miles away) Salt Lake City International (17 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Integra Care Providers in Sandy, UT is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community provides comfortable and fully furnished accommodations, including cable or satellite TV, a dining room, and a kitchenette for those who prefer to cook their own meals. Housekeeping services are also provided to ensure a clean and well-maintained living environment.

    Residents can enjoy outdoor space, such as a garden, as well as restaurant-style dining with special dietary restrictions taken into consideration. For leisure and entertainment, there is a small library where residents can indulge in their favorite books. Telephone and Wi-Fi/high-speed internet are also available for communication and staying connected with loved ones.

    In terms of care services, Integra Care Providers offers 24-hour supervision to ensure the safety and security of all residents. Trained staff provide assistance with activities of daily living including bathing, dressing, and transfers. There is also assistance with medication management and adherence to diabetes diets for those who require it. A mental wellness program is in place to support the emotional and psychological well-being of residents.

    The community encourages an active lifestyle by offering resident-run activities as well as scheduled daily activities for socializing and engaging in hobbies. Additionally, nearby parks provide opportunities for outdoor recreation.

    Convenience is key at Integra Care Providers with various amenities nearby such as pharmacies, physicians' offices, restaurants, places of worship, theaters, and transportation options within close proximity. This ensures that residents have easy access to essential services and resources.

    Overall, the Integra Care Providers in Sandy, UT strives to create a supportive environment where seniors can live comfortably while receiving personalized care tailored to their individual needs.

    Nearby Places of Interest

    Physicians

    • Granite Peaks Endoscopy (0.5 miles)
    • Utah Vein Specialists (0.7 miles)
    • Alta Pain Physicians (1.9 miles)
    • Hidden Valley Eye Care (3 miles)
    • Ear Nose & Throat Center of Utah-Draper (3.2 miles)
    • Grant A Fairbanks, MD - Fairbanks Plastic Surgery (3.2 miles)
    • Joseph D. Jensen, MD (3.3 miles)

    Pharmacies

    • Jolley's Sandy Compounding Pharmacy (0.5 miles)
    • Smith's Food & Drug (0.6 miles)
    • Walgreens (0.9 miles)
    • Walmart Pharmacy (1.5 miles)
    • Walgreens (1.7 miles)
    • CVS Pharmacy (2 miles)
    • CVS Pharmacy (2.3 miles)

    Places of Worship

    • Pepperwood Chapel (1.3 miles)
    • Utah Islamic Center (4.2 miles)
    • Church of Jesus Christ of Latter Day Saints (4.9 miles)
    • South Jordan Utah Stake Center (5.8 miles)
    • Church of Jesus Christ of Latter Day Saints (6 miles)
    • Church of Jesus Christ of Latter Day Saints (7.3 miles)

    Parks

    • No Name Park (2.1 miles)
    • River Front Park (3.9 miles)
    • Wheadon Farm Park (5.6 miles)

    Restaurants

    • Chili's Grill & Bar (2.6 miles)
    • Los Cucos Mexican Cafe (2.6 miles)
    • Slackwater (2.6 miles)
    • In-N-Out Burger (3.5 miles)
    • In-N-Out Burger (3.7 miles)
    • The Original Pancake House Utah - Ft Union (3.8 miles)
    • McDonald's (3.8 miles)

    Theaters

    • Megaplex Theatres (2.6 miles)
    • ZAGG The District (7.6 miles)

    Transportation

    • Draper UTA Frontrunner Station (5 miles)
    • TRAX Fashion Place West (5.3 miles)
    • TRAX Murray North (7.9 miles)

    Hospitals

    • Orthopedic Specialty Group - TOSH (5.6 miles)
    • Intermountain Medical Center (6.7 miles)
    • Riverton Hospital (8 miles)

    Cafes

    • Java Jos (6.9 miles)

    Frequently Asked Questions

    Where is Integra Care Providers?

    Nearby Communities

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