All About Service Home Care

Pros

• Kim and Cristina are a fantastic team.
• Kim is committed to her work and has a wonderful demeanor.
• Kim goes above and beyond to ensure her sister gets to appointments, has medications, and receives daily health checks.
• Cristina and Kim take great care of loved ones during recovery.
• The staff are very caring and conscientious, giving peace of mind to families.
• Cristina Ortega is smart, funny, outgoing, confident, experienced, insightful, intuitive, and extremely professional.
• All About Home Care never misses a shift and provides reliable care.
• The caregivers keep track of appointments and ensure clients get to them on time.

Cons

• They don't have fill-ins for when a regular caregiver is out sick.
• They do not have enough employees to cover the needs of clients.
• The reviewer described the services as very unprofessional due to caregiver no-shows and cancellations.
• The staff were described as contentious.

Review

All About Home Care is described by families as a lifeline for loved ones, a group of caregivers who bring reliable, compassionate, and highly attentive support into daily life. Across multiple reviews, Kim and Cristina stand out as the heart of the service, consistently earning praise for their dedication, warmth, and hands-on approach. The experiences paint a picture of a company that actively integrates into the routines of seniors and their families, offering much more than basic caregiving - real partnership, practical help, and a steady source of reassurance.

Kim's contributions are recounted time and again as nothing short of extraordinary. She is celebrated for caring for a sister over many years, coordinating transportation to appointments, ensuring medications arrive on time, conducting daily health checks, handling groceries, and managing a host of practical tasks that keep a loved one thriving at home. Families describe her as someone who "goes above and beyond," and as "one of the most important people in my sister's daily life." The sentiment is consistent: Kim's dependable presence and proactive care provide not only physical support but also a steadying, comforting influence in a challenging situation.

Cristina, often highlighted together with Kim, is characterized as efficient, friendly, and deeply trustworthy. Reviewers who relied on her in caring for a parent or spouse repeatedly note her ability to take time to talk with the patient, making visits feel personal rather than transactional. When Cristina is involved, families feel heard and engaged in the care plan, with a sense that their loved one is in capable, attentive hands. The combination of Cristina's professional competence and Kim's hands-on dedication creates a powerful impression of a team that truly cares about the people they serve.

Beyond individual caregivers, the company as a whole is praised for its evident concern for clients. Several comments emphasize that the staff and owners genuinely care about each family's situation and are there to help, providing peace of mind for relatives who may be managing care from afar. One reviewer notes how the caregivers stay on top of appointments, medications, and daily routines while keeping families informed and available to answer questions at any time. The overarching theme is trust - families feel that their loved ones are in compassionate hands, with communication and support that extends to the family members themselves.

Cristina Ortega is repeatedly singled out as a standout figure - described with attributes such as smart, funny, outgoing, confident, experienced, insightful, intuitive, and extremely professional. The women behind All About Home Care are depicted not only as capable caregivers but as strong leaders who shape the tone and quality of the service. Reviews emphasize that Cristina's leadership, combined with the team's practical care, helps families feel confident during difficult transitions, including when a loved one may need to move to a higher level of care.

There are also powerful testimonials about the life-changing impact of the care. A long-term arrangement for a mother who was memory-impaired and wheelchair-bound is highlighted, where 24/7 care involved baths, toileting assistance, feeding, dressing, and frequent doctor visits. The caregiver team was described as impeccable, with "Never once did a caregiver fail to show up," and the owner herself sometimes directly involved in caregiving. Such accounts translate into a strong belief that the care afforded by All About Home Care can meaningfully extend a senior's quality of life and overall well-being, with a caregiver presence that brings stability and reassurance to the family.

Not every review, however, is without note of challenge. A few families describe gaps in coverage that caused frustrations and concern. One reviewer explained that there were no substitute caregivers when the regular caregiver was out sick, leading to a cancellation of services after a period of unsatisfactory turnover. The feedback describes the situation as very unprofessional, highlighting how essential coverage is to families who rely on consistent care. Another reviewer pointed to staffing limitations, noting concerns about the number of employees available to meet client needs, which can affect scheduling and reliability.

Despite these concerns, the collective voice across the reviews remains overwhelmingly positive about the core strengths of All About Home Care. The company is depicted as caring, conscientious, and deeply committed to supporting both the patient and the family through caregiving challenges. The partnership between Kim and Cristina, bolstered by the owner's direct involvement and professional demeanor, appears to be the defining feature that many families rely on. For families navigating aging, memory-related health issues, or recovery after surgery, the testimonials present All About Home Care as a company that can provide practical, compassionate, and emotionally supportive care - an option that families come to trust and recommend highly.

In short, the reviews describe All About Home Care as a company marked by heart, professionalism, and a hands-on approach that places the patient's daily life and dignity at the forefront. Kim and Cristina are consistently praised for going above and beyond, while the owner's active involvement and the team's thoughtful care earn repeat high marks from families seeking dependable home care. While occasional concerns about staffing and coverage surface, the overall impression is one of reliability, peace of mind, and genuine care for aging loved ones.

Located in the charming town of Highland, Utah, this area offers a variety of amenities for seniors looking for a peaceful and convenient community. With several restaurants nearby such as Kneaders Bakery & Café and El Pollo Loco, as well as pharmacies like Ridley's Family Markets and Walgreens, residents have easy access to dining options and essential services. Additionally, there are multiple places of worship within a few miles, along with parks like Creekside Park and Highland Glen Park for leisurely walks and outdoor activities. For entertainment, Cinemark American Fork theater is just a short drive away. Seniors can also find quality healthcare at Dry Creek Family Practice and American Fork Hospital nearby. Overall, this area provides a comfortable and inviting atmosphere for senior living in Highland.

Restaurants

• Kneaders Bakery & Café (0.7 miles)
• El Pollo Loco (3.4 miles)
• Strap Tank Brewery (3.6 miles)
• Chili's Grill & Bar (3.6 miles)
• Traverse Mountain (3.7 miles)
• Chick-Fil-A (3.7 miles)
• McDonald's (3.7 miles)

Physicians

• Dry Creek Family Practice (0.9 miles)
• Alpine Pediatrics (1.1 miles)
• Highland Clinic (1.7 miles)
• Alpine Dermatology (2.2 miles)
• Brandon Green, MD (3.4 miles)
• Standard Optical - Lehi Eye Doctor (3.5 miles)
• Avanti Medical Center (3.6 miles)

Pharmacies

• Ridley's Family Markets (1.6 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (3.4 miles)
• Macey's, Happy Shopping (3.7 miles)
• Sav-On Pharmacy (4.2 miles)
• CVS Pharmacy (4.6 miles)
• Intermountain American Fork Pharmacy (4.6 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (2.1 miles)
• Church of Jesus Christ of Latter Day Saints (2.6 miles)
• Church of Jesus Christ of Latter Day Saints (2.9 miles)
• Church of Jesus Christ of Latter Day Saints (3.8 miles)
• Mount Timpanogos Utah Temple (3.9 miles)
• Church of Jesus Christ of Latter Day Saints (5.1 miles)
• Church of Jesus Christ of Latter Day Saints (5.2 miles)

Parks

• Creekside Park (2.3 miles)
• Highland Glen Park (2.4 miles)
• Legacy Park (2.6 miles)
• Dry Creek Trail Park (2.8 miles)
• Lambert Park (3 miles)
• Olympic Park (4.5 miles)
• Greenfield Park (4.8 miles)

Theaters

• Cinemark American Fork (4 miles)
• Water Gardens Cinema 6 (5.8 miles)

Cafes

• Starbucks (4.2 miles)

Hospitals

• American Fork Cancer Center (4.7 miles)
• American Fork Hospital (4.7 miles)

Transportation

• Draper UTA Frontrunner Station (7.1 miles)