5159W 11000N, Highland, UT 84003
For more information about senior living options: (866) 208-4318
Overall Review of Coradale Residential Assisted Living
Pros
Dana could be so nice and pleasant.
Dana and her staff are very friendly, professional and caring.
Their CNA's were great.
She received excellent and very personable care.
Their care was always kind and tender.
They were especially considerate of allowing the family to visit her, safely during Covid.
Cons
The reviewer observed a very detrimental side to Dana that emerged over time.
Dana was described as being like Dr. Jekyll and Mr. Hyde.
There was total disrespect and emotional abuse toward an elderly woman who had lived many years with an abusive husband.
The reviewer understood why people kept moving out.
Review
Coradale Residential Assisted Living in Highland is best suited for families seeking a small, home-like setting where attentive CNAs deliver hands-on care and where staff are accessible and personable. When care is going well, the vibe can feel intimate and responsive, with providers who seem genuinely invested in the resident and family experience. That warmth is complemented by a history of recognition from licensing bodies and industry groups, signaling that, at moments, the operation has aligned with high standards. Yet there is a critical caveat: the operation’s status has been reported as unstable, with indications that the house has changed hands and is no longer functioning as a traditional assisted living facility. For families, that instability must be confirmed before any commitment.
Those who should consider alternatives are families prioritizing long-term stability, transparent leadership, and consistent, reliable caregiving teams. The reviews present a stark split: one account describes emotionally injurious behavior by a principal caregiver and a pattern of disruption that led families to move residents out, while others praise the atmosphere and the personal touch of Dana and her staff. Such diametric experiences imply that care quality may hinge on who is on duty and how leadership is executing on policies day to day. For families needing predictable, steady operations over years, Coradale’s history of conflicting reports and potential closure creates a risk profile that may not be tolerable.
The strongest positives to weigh are the personable, attentive care when the team is fully staffed, and the apparent willingness of the facility to accommodate family involvement and visits. Reviews consistently highlight friendly, professional staff who engage with residents with warmth, and with caregivers who can create meaningful moments of connection. Additionally, industry accolades and early recognition suggest that, at its best, Coradale could deliver a higher-touch care environment than many peers. These attributes matter deeply for residents who respond well to individualized attention and a less institutional feel. However, they do not erase the reality that operational continuity and supervisory oversight appear unsettled, which weakens the overall value proposition.
The primary risk is operational continuity. Mixed messages about the facility’s status, ranging from praise for the early opening and licensing to reports of closure and sale, undercut confidence in long-term planning and caregiver consistency. Even when the care team shows its best side, resident safety and daily routines hinge on stable ownership, reliable staffing, and clear, enforceable policies. In practical terms, this means prospective residents may experience abrupt changes in staffing, governance, or even residency status. For families, the absence of a clear, durable operating plan makes it difficult to project one’s trajectory over months or years, which is a fundamental prerequisite for choosing a care home.
For families actively evaluating options in Highland, take a disciplined approach. Verify the current operating status with the state licensing authority and request up-to-date documentation on ownership, staffing, and bed availability. Schedule multiple, extended visits to observe shifts, meet caregivers off-hours, and assess consistency in who cares for residents. Ask direct questions about care planning, emergency procedures, and contingency plans if ownership or operation changes. Review the contract with a lawyer who specializes in elder care, focusing on closure clauses, refund policies, and transfer options. In short, demand proof of ongoing viability before relying on any perceived warmth or past accolades.
Bottom line: Coradale can deliver meaningful, compassionate care in the right moment, but the combination of uncertain operation and highly variable experiences makes it a high-risk choice for most families. For those who can verify ongoing operation and insist on a stable, transparent leadership structure, Coradale may still be worth a closer look. More reliable options in Highland will offer clearer long-term viability, predictable staffing, and documented commitments that extend beyond anecdotal warmth. Prioritize communities with demonstrated, enduring stability and a track record of uninterrupted service, and treat Coradale as a provisional option requiring concrete confirmation of current status before any commitment.























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