5928 West Treasure Cv, Highland, UT 84003
For more information about senior living options: (844) 490-3973
Treasured Moments Home Care evokes a wide spectrum of experiences, from deeply meaningful connections with caregivers to sharp warnings about the management side of the business. Several reviewers speak with warmth about the individuals who provide care, while others raise serious concerns about contracts, communication, and support from leadership once services are in place. Taken together, the opinions paint a picture of a company whose frontline caregivers can be exceptional, but whose organizational practices have left some clients and staff feeling let down or burdened by decisions made at the top.
One review begins with a strong endorsement for the care provider themselves, describing an "excellent" person who delivered the hands-on care. The praise stops there, however, as the same reviewer describes a stark drop-off in support once the caretaker was placed. The contract, in their view, required careful scrutiny before signing - contrasted by the caution they urge for prospective employees as well. The reviewer details a troubling sequence: a substantial exit cost of about $40,000 to terminate contracts for both client and caregiver, a moment when an emergency arose and the owner reportedly could not deploy help, and a directive that the client's family should handle care themselves. The owner allegedly told the employee to rely on the family and offered dismissive remarks about the family's ability to care for the client. The reviewer notes that there was little to no check-ins about the client's well-being or the caregiver's status once the contract was in effect, with communication limited primarily to late payments. The only bright moments cited are small acts of kindness during holidays, such as a loaf of bread and a modest monetary gift to the caregiver, which did not prevent broader concerns about the company's priorities. Overall, this account frames the organization as fiscally focused rather than consistently supportive of the people involved.
In contrast, several other reviews feel like a profile of a robust, people-centered operation. One contributor emphasizes that Treasured Moments is a great place to work for nearly three years, highlighting the flexibility in scheduling and the opportunity to balance work with school. For a student, the job is described as highly adaptable, with the potential for meaningful, hands-on experience in healthcare and a sense of fulfillment from helping others. This perspective centers on an environment where staff can grow, and where the job duties align with personal and educational goals, suggesting a culture that rewards dedication and offers an encouraging workplace.
Family-facing experiences also shine in other testimonials. A reviewer recounts how their grandmother and grandfather relied on Treasured Moments, with the grandmother continuing the services to this day and the family expressing gratitude for the support received. The person notes that Matt reached out and helped them secure a position with the company, describing it as an environment that welcomed them with "open arms." They portray Treasured Moments as not only a service but a community where employees and families feel supported and valued, painting a vivid picture of a positive, sustaining relationship over time.
Another long-term client narrative underscores a deep sense of trust and continuity. Since December 2013, they have interacted with Matt and a consistently reliable team of caregivers who have become like family. The reviewer highlights steadfast dependability, trust, and friendliness, especially through challenges such as the COVID-19 era, where caregivers helped the client to remain engaged and active outside the home. The reflection emphasizes the personal bonds formed with Matt, his family, and the staff, and declares a lasting commitment to Treasured Moments as a preferred partner for life. The tone is one of gratitude for reliable, compassionate care that enables continued quality of life and social connection during difficult times.
Several other comments reinforce a strong admiration for the people who deliver care. Reviewers describe the Treasured Moments team as a joy to work with and as genuinely caring about each client. The common thread is a belief that the employees are compassionate, dependable, and attentive to the needs of those they assist. In sum, the most consistent praise centers on the human beings who deliver care - motivated, kind, and thoughtful professionals who make meaningful differences in clients' daily lives. The positive testimonials repeatedly reference that the caregivers go above and beyond, forming close, respectful, and supportive relationships with the people they serve.
Taken together, the reviews illustrate a nuanced portrait of Treasured Moments Home Care. On the ground, the caregivers themselves can be described as exceptional - empathetic, reliable, and deeply engaged with their clients. Yet critiques suggest a disconnect between frontline care and management decisions, especially around contract terms, exit costs, and responsiveness during emergencies. Some clients feel valued and supported, experiencing enduring gratitude for the care they receive, while others caution prospective clients and prospective employees to scrutinize the contract and to confirm ongoing support from leadership. Ultimately, the company appears to attract committed caregivers who form lasting bonds with families, even as it faces pointed concerns about its business practices and communication at the organizational level. Prospective clients and staff may benefit from clear conversations about contracts, emergency coverage, and how the company plans to sustain support beyond initial placement.
Treasured Moments Home Care in Highland, UT is an assisted living community that offers a range of amenities and care services to ensure the comfort and wellbeing of its residents. The community provides fully furnished accommodations with the convenience of cable or satellite TV, a dining room, and a kitchenette for those who prefer to prepare their own meals. Housekeeping services are also available to maintain a clean and organized living space.
Residents can enjoy outdoor spaces such as gardens and have access to Wi-Fi/high-speed internet for staying connected with loved ones. The community offers restaurant-style dining with specialized meal options to meet specific dietary restrictions. Additionally, there is a small library and telephone services to keep residents entertained and connected.
Care services at Treasured Moments Home Care include 24-hour supervision, assistance with activities of daily living such as bathing, dressing, and transfers. The staff is trained in diabetes management and can provide assistance with special dietary restrictions. Medication management is also offered to ensure that residents receive their medications properly.
The community promotes mental wellness through its dedicated program, offering activities aimed at enhancing cognitive abilities and overall emotional wellbeing. Resident-run activities are organized regularly, along with scheduled daily activities for social engagement. Nearby parks provide opportunities for outdoor recreation.
For added convenience, Treasured Moments Home Care is located near several pharmacies, physicians' offices, restaurants, and places of worship. This ensures easy access to essential services and amenities within the surrounding area.
Overall, Treasured Moments Home Care offers a comfortable and supportive environment where residents can receive personalized care, enjoy various amenities, participate in engaging activities, and have convenient access to nearby facilities in Highland, UT.
Treasured Moments Home Care is located at 5928 West Treasure Cv, Highland, UT 84003 in Utah County, Utah
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