Treasured Moments Home Care

5928 West Treasure Cv, Highland, UT 84003

For more information about senior living options: (844) 490-3973

4.3 from 6 reviews
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Assisted Living

Overall Review of Treasured Moments Home Care

Pros

  • pro Treasured Moments Home Care is described as great, with very flexible hours and a fulfilling job for employees.
  • pro The staff are described as wonderful, trustworthy, dependable, helpful, and friendly toward clients.
  • pro Clients say the team has become like family and genuinely cares for their loved ones.
  • pro The company is considered an amazing help to families and is highly recommended.
  • pro The workplace is praised as a positive, welcoming environment with a caring culture.

Cons

  • pro They provided little or no support to the client or their employee after the caretaker was placed.
  • pro They prioritized money over care, including a $40,000 charge to exit contracts for the sister and her caretaker.
  • pro They told the caretaker there was no one available to help and that she had to handle it herself.
  • pro They instructed the caretaker's family to take care of the sister, with the employee noting the family was not capable.
  • pro They never checked on the employee or the client to ensure care while the employee was hospitalized and recovering.
  • pro After contracting with them, they only contacted the client when a payment was late.
  • pro They warned that the contracts needed to be read carefully before signing, implying problematic terms.

Review

Treasured Moments Home Care evokes a wide spectrum of experiences, from deeply meaningful connections with caregivers to sharp warnings about the management side of the business. Several reviewers speak with warmth about the individuals who provide care, while others raise serious concerns about contracts, communication, and support from leadership once services are in place. Taken together, the opinions paint a picture of a company whose frontline caregivers can be exceptional, but whose organizational practices have left some clients and staff feeling let down or burdened by decisions made at the top.

One review begins with a strong endorsement for the care provider themselves, describing an "excellent" person who delivered the hands-on care. The praise stops there, however, as the same reviewer describes a stark drop-off in support once the caretaker was placed. The contract, in their view, required careful scrutiny before signing - contrasted by the caution they urge for prospective employees as well. The reviewer details a troubling sequence: a substantial exit cost of about $40,000 to terminate contracts for both client and caregiver, a moment when an emergency arose and the owner reportedly could not deploy help, and a directive that the client's family should handle care themselves. The owner allegedly told the employee to rely on the family and offered dismissive remarks about the family's ability to care for the client. The reviewer notes that there was little to no check-ins about the client's well-being or the caregiver's status once the contract was in effect, with communication limited primarily to late payments. The only bright moments cited are small acts of kindness during holidays, such as a loaf of bread and a modest monetary gift to the caregiver, which did not prevent broader concerns about the company's priorities. Overall, this account frames the organization as fiscally focused rather than consistently supportive of the people involved.

In contrast, several other reviews feel like a profile of a robust, people-centered operation. One contributor emphasizes that Treasured Moments is a great place to work for nearly three years, highlighting the flexibility in scheduling and the opportunity to balance work with school. For a student, the job is described as highly adaptable, with the potential for meaningful, hands-on experience in healthcare and a sense of fulfillment from helping others. This perspective centers on an environment where staff can grow, and where the job duties align with personal and educational goals, suggesting a culture that rewards dedication and offers an encouraging workplace.

Family-facing experiences also shine in other testimonials. A reviewer recounts how their grandmother and grandfather relied on Treasured Moments, with the grandmother continuing the services to this day and the family expressing gratitude for the support received. The person notes that Matt reached out and helped them secure a position with the company, describing it as an environment that welcomed them with "open arms." They portray Treasured Moments as not only a service but a community where employees and families feel supported and valued, painting a vivid picture of a positive, sustaining relationship over time.

Another long-term client narrative underscores a deep sense of trust and continuity. Since December 2013, they have interacted with Matt and a consistently reliable team of caregivers who have become like family. The reviewer highlights steadfast dependability, trust, and friendliness, especially through challenges such as the COVID-19 era, where caregivers helped the client to remain engaged and active outside the home. The reflection emphasizes the personal bonds formed with Matt, his family, and the staff, and declares a lasting commitment to Treasured Moments as a preferred partner for life. The tone is one of gratitude for reliable, compassionate care that enables continued quality of life and social connection during difficult times.

Several other comments reinforce a strong admiration for the people who deliver care. Reviewers describe the Treasured Moments team as a joy to work with and as genuinely caring about each client. The common thread is a belief that the employees are compassionate, dependable, and attentive to the needs of those they assist. In sum, the most consistent praise centers on the human beings who deliver care - motivated, kind, and thoughtful professionals who make meaningful differences in clients' daily lives. The positive testimonials repeatedly reference that the caregivers go above and beyond, forming close, respectful, and supportive relationships with the people they serve.

Taken together, the reviews illustrate a nuanced portrait of Treasured Moments Home Care. On the ground, the caregivers themselves can be described as exceptional - empathetic, reliable, and deeply engaged with their clients. Yet critiques suggest a disconnect between frontline care and management decisions, especially around contract terms, exit costs, and responsiveness during emergencies. Some clients feel valued and supported, experiencing enduring gratitude for the care they receive, while others caution prospective clients and prospective employees to scrutinize the contract and to confirm ongoing support from leadership. Ultimately, the company appears to attract committed caregivers who form lasting bonds with families, even as it faces pointed concerns about its business practices and communication at the organizational level. Prospective clients and staff may benefit from clear conversations about contracts, emergency coverage, and how the company plans to sustain support beyond initial placement.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Salt Lake City International (25 miles away) Salt Lake City International (25 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Treasured Moments Home Care in Highland, UT is an assisted living community that offers a range of amenities and care services to ensure the comfort and wellbeing of its residents. The community provides fully furnished accommodations with the convenience of cable or satellite TV, a dining room, and a kitchenette for those who prefer to prepare their own meals. Housekeeping services are also available to maintain a clean and organized living space.

Residents can enjoy outdoor spaces such as gardens and have access to Wi-Fi/high-speed internet for staying connected with loved ones. The community offers restaurant-style dining with specialized meal options to meet specific dietary restrictions. Additionally, there is a small library and telephone services to keep residents entertained and connected.

Care services at Treasured Moments Home Care include 24-hour supervision, assistance with activities of daily living such as bathing, dressing, and transfers. The staff is trained in diabetes management and can provide assistance with special dietary restrictions. Medication management is also offered to ensure that residents receive their medications properly.

The community promotes mental wellness through its dedicated program, offering activities aimed at enhancing cognitive abilities and overall emotional wellbeing. Resident-run activities are organized regularly, along with scheduled daily activities for social engagement. Nearby parks provide opportunities for outdoor recreation.

For added convenience, Treasured Moments Home Care is located near several pharmacies, physicians' offices, restaurants, and places of worship. This ensures easy access to essential services and amenities within the surrounding area.

Overall, Treasured Moments Home Care offers a comfortable and supportive environment where residents can receive personalized care, enjoy various amenities, participate in engaging activities, and have convenient access to nearby facilities in Highland, UT.

Nearby Places of Interest

Physicians

  • Alpine Dermatology (1.2 miles)
  • Highland Clinic (1.9 miles)
  • Dry Creek Family Practice (2.4 miles)
  • Alpine Pediatrics (2.5 miles)
  • Brandon Green, MD (4.6 miles)
  • Standard Optical - Lehi Eye Doctor (4.9 miles)
  • Avanti Medical Center (5 miles)

Parks

  • Creekside Park (1.2 miles)
  • Legacy Park (1.4 miles)
  • Lambert Park (1.7 miles)
  • Highland Glen Park (3 miles)
  • Dry Creek Trail Park (4.3 miles)
  • Wheadon Farm Park (5.1 miles)
  • Olympic Park (5.8 miles)

Pharmacies

  • CVS Pharmacy (1.8 miles)
  • Ridley's Family Markets (1.8 miles)
  • Walgreens (4.8 miles)
  • Macey's, Happy Shopping (5.1 miles)
  • Sav-On Pharmacy (5.4 miles)
  • Intermountain American Fork Pharmacy (5.4 miles)
  • Walgreens (5.4 miles)

Restaurants

  • Kneaders Bakery & Café (2.2 miles)
  • Traverse Mountain (4.5 miles)
  • Strap Tank Brewery (4.6 miles)
  • McDonald's (4.8 miles)
  • Chick-Fil-A (4.8 miles)
  • El Pollo Loco (4.8 miles)
  • Blaze Pizza (4.8 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (3.2 miles)
  • Church of Jesus Christ of Latter Day Saints (3.5 miles)
  • Church of Jesus Christ of Latter Day Saints (4 miles)
  • Mount Timpanogos Utah Temple (4.6 miles)
  • Church of Jesus Christ of Latter Day Saints (5 miles)
  • Church of Jesus Christ of Latter Day Saints (5.3 miles)
  • Church of Jesus Christ of Latter Day Saints (5.8 miles)

Cafes

  • Starbucks (5.3 miles)

Theaters

  • Cinemark American Fork (5.4 miles)
  • Water Gardens Cinema 6 (6.6 miles)

Hospitals

  • American Fork Cancer Center (5.4 miles)
  • American Fork Hospital (5.5 miles)

Transportation

  • Draper UTA Frontrunner Station (6.9 miles)

Frequently Asked Questions

Where is Treasured Moments Home Care?

Nearby Communities

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