New Haven of Tomball

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  • Interior

    A modern living room with a leather sofa, wall-mounted television, and wooden flooring.
  • Living Room

    A spacious living room featuring large glass doors and comfortable seating.
  • Building

    Entrance to Newhaven Memory Care facility with surrounding landscaping.
  • Bedroom

    A cozy bedroom with a single bed, decorative pillows, and a nightstand under a piece of wall art.
  • Kitchen

    A modern kitchen with wooden cabinets and a stainless steel refrigerator.
  • Patio

    A cozy patio with blue-cushioned outdoor furniture and glass double doors.

New Haven of Tomball

609 & 709 South Pine Street, Tomball, TX 77375

For more information about senior living options: (844) 490-3973

4.1 from 22 reviews
5 stars
16
4 stars
0
3 stars
2
2 stars
1
1 stars
3

Assisted Living Memory Care Respite Care

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    Overall Review of New Haven of Tomball

    Pros

    • pro The staff at New Haven are amazing and easy to work with.
    • pro They communicate well and make the transition into the facility seamless.
    • pro The facility is outstanding, with friendly staff and a clean, well-maintained environment.
    • pro Brianna has helped many clients with seamless transitions into assisted living.
    • pro The staff are incredible, and the atmosphere is welcoming from the moment someone arrives.
    • pro The place feels like a big family, with staff who are amazing and on top of things.
    • pro The Executive Director and staff truly make everyone feel welcomed at New Haven.

    Cons

    • pro The facility repeatedly failed to call the family after incidents, leaving them uninformed.
    • pro No video footage or details were provided, and the facility would not admit that a resident had shoved someone.
    • pro This is not a safe or trustworthy place for their mom.
    • pro There was constant staff turnover and several directors in a short time, leading to inconsistent care.
    • pro There were delays and disorganization in medication administration, risking health.
    • pro The facility had a major COVID-19 outbreak with deaths and was not accurately reporting case numbers or following guidelines.
    • pro Sanitation lapses allegedly led to infections among residents.

    Review

    New Haven of Tomball is best suited for families seeking a warm, home-like memory-care and assisted-living environment where frontline staff form the core of daily life. This community rewards those who value personal attention, easy communication, and a sense of belonging - where residents are greeted by name and transitions into care are handled with a human touch. It works well for seniors who respond to a smaller, intimate setting and appreciate staff who know their preferences, meals, and routines. Those who require very rigid, enterprise-level governance, with flawless incident reporting and airtight safety oversight, may want to explore other options.

    The strongest positives arrive in the human touch: consistently friendly, caring staff, a clean, "like home" atmosphere, and a facility that feels welcoming from the moment entry is made. Families repeatedly credit Brianna and Stephanie for accessibility and clear, proactive communication, and they highlight the care team's willingness to go above and beyond during transitions. The culinary team and activities program, including praise for Jamie the activities director, contribute to a lively daily life. Residents generally appear well cared for, and families often note how quickly staff respond to medical concerns and daily needs, which can translate into real peace of mind.

    Yet the reviews reveal significant caveats that cannot be ignored. Several accounts describe serious safety and governance concerns, including incidents involving other residents and questions about how those events are handled and communicated. Some families report delays or gaps in notifications, requests for video footage, or explanations after troubling events, which fractures trust. Staff turnover and shifting leadership show up as recurring themes, sometimes coinciding with changes in policies or eviction notices that arrive without direct, thoughtful outreach. Medication timing, sanitization practices, and infection control are cited by multiple families as ongoing risk factors that can undermine confidence in care continuity.

    These strengths do offset some of the weaknesses when present leadership is stable and responsive. When Brianna or Stephanie are actively engaged, families feel heard, and caregivers appear coordinated across shifts, which helps shore up daily operations. The evidence of genuine warmth, reliable caregiver-to-resident relationships, and consistent communication can blunt the sting of occasional missteps. In environments where staff know residents well and can advocate for timely care, the care experience remains highly favorable. For families prioritizing personal connection and a welcoming atmosphere, New Haven's advantages often outweigh the drawbacks.

    Nevertheless, certain families should consider alternatives. If the top priority is watertight safety governance, predictable management, and unwavering transparency around every incident, a more established operation with stable leadership may be advisable. If essential services - such as rapid medication administration, strict infection control, and dependable phone access - are non-negotiable, exploring other options could prevent future frustration. Those weighing memory care for a loved one who requires meticulous oversight might prefer facilities with longer-standing executive teams and more formalized incident reporting.

    In the end, New Haven Tomball offers a compelling package for families who want a genuinely caring staff and a warm, homey setting, with the caveat that governance and consistency of care will demand due diligence. Prospective families should prioritize meeting the leadership team, reviewing current care plans, and requesting specifics on incident reporting, staff-to-resident ratios, and sanitation protocols. Visiting at different times, requesting to see recent activity logs, and interviewing multiple care coordinators will reveal whether the balance between care warmth and management rigor aligns with the loved one's needs. When alignment exists, this community can be a very strong fit; when it does not, alternatives with steadier oversight will likely serve better in the long run.

    Features

    Housing

    • 28 resident community capacity 28 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • George Bush Intercontinental (18 miles away) George Bush Intercontinental (18 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    New Haven of Tomball is an assisted living community located in Tomball, TX. Our community specializes in providing care for individuals with memory impairments and also offers respite care for temporary stays.

    Our residents can enjoy a range of amenities designed to make their stay comfortable and convenient. Each apartment is fully furnished and includes cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet access. Housekeeping services are provided to ensure a clean and tidy living environment.

    We understand the importance of dining well, so our community offers restaurant-style dining with special dietary restrictions accommodated. Residents can enjoy delicious meals in our dining room, and our staff takes care of meal preparation and service.

    To keep our residents engaged and active, we provide a variety of activities on a daily basis. These activities are resident-run and scheduled to cater to different interests, promoting socialization and mental stimulation.

    In terms of care services, our trained staff provides 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. We also have specialized memory care programming for individuals with mild cognitive impairment or Alzheimer's disease.

    We value the convenience of our location, with several cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals nearby. This allows easy access to necessary services and enhances the overall quality of life for our residents.

    At New Haven of Tomball, we prioritize the well-being and comfort of our residents. With comprehensive care services, enriching activities, and convenient amenities in a welcoming environment, we strive to provide an exceptional assisted living experience for all who call our community home.

    Nearby Places of Interest

    Restaurants

    • Fire Ant Brewing Company (0.3 miles)
    • Cisco's Salsa Company (0.4 miles)
    • McDonald's (1 miles)
    • Whataburger (1.1 miles)
    • Panda Express (1.1 miles)
    • Chick-Fil-A (1.5 miles)
    • Mel's Country Cafe (2.4 miles)

    Cafes

    • Denovo Coffee (0.4 miles)
    • Starbucks (1.2 miles)
    • Starbucks (3.9 miles)
    • Panera Bread (5.8 miles)
    • Starbucks (8.3 miles)
    • Starbucks (8.4 miles)
    • Starbucks (9.3 miles)

    Physicians

    • Endocrinology & Diabet (0.4 miles)
    • Houston Fertility Institute (0.6 miles)
    • Houston Eye Associates (0.7 miles)
    • Tomball Women's Health Care Center (0.7 miles)
    • Tomball VA Outpatient Clinic (0.8 miles)
    • Hammit, Matthew D, Md - Texas Orthopaedic & Sports (1 miles)
    • Affinity Medical Associates Clinic (3.6 miles)

    Places of Worship

    • Tomball Bible Churc (0.5 miles)
    • Christbridge Fellowship (1.5 miles)
    • St John Lutheran Church (8 miles)
    • Magnolia Cowboy Church (8.8 miles)
    • John Wesley United Methodist Church (9.2 miles)
    • St Anthony of Padua Catholic Church (9.3 miles)

    Pharmacies

    • Klein's Discount Pharmacy (0.8 miles)
    • Pharmacy-Tomball (1 miles)
    • Walgreens (1 miles)
    • Walmart Pharmacy (1.3 miles)
    • Target Pharmacy (1.5 miles)
    • CVS Pharmacy (3.5 miles)
    • Walgreens (3.7 miles)

    Parks

    • Burroughs Park (3.4 miles)
    • Dyess Soccer Fields (4.9 miles)
    • Tupelo Park, Creekside Village (6.3 miles)
    • Oakwood Glen Park and Jogging Track (6.5 miles)
    • Cattail Park (8.8 miles)
    • Lakeside Park (8.9 miles)
    • Matzke Park (9 miles)

    Hospitals

    • 5 Cross Ranch (4.6 miles)

    Theaters

    • Cinepolis Woodlands (5.4 miles)

    Frequently Asked Questions

    Where is New Haven of Tomball?
    Does New Haven of Tomball provide care for residents with dementia or Alzheimer's disease?
    What photos are available for New Haven of Tomball in Tomball, Texas?

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    Related Resources

    • dementia stagesUnderstanding Dementia Through Its Seven Stages: A Comprehensive Look at Progression and Expectations

      Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.

    • dementia careA Holistic Dementia Care Guide: Effective Strategies for Memory Support

      The guide on holistic dementia care outlines the complexity of dementia and stresses the need for individualized caregiver strategies that include medical treatment, psychological support, and environmental adaptations, while emphasizing early detection, various therapeutic options, and caregiver support to enhance quality of life and maintain dignity.

    • activities of daily livingComprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment

      Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.


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