The Heights Of Tomball

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The Heights Of Tomball

27840 Johnson Road, Tomball, TX 77375

For more information about senior living options: (844) 490-3973

4.4 from 114 reviews
5 stars
89
4 stars
11
3 stars
1
2 stars
2
1 stars
11

Skilled Nursing Facility

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    Overall Review of The Heights Of Tomball

    Pros

    • pro The Heights of Tomball is a beautiful, clean facility with a welcoming atmosphere.
    • pro The staff are friendly, attentive, and genuinely care about the residents.
    • pro The rehab team is excellent and highly capable.
    • pro The facility offers regular activities and celebrations that create a true sense of community.
    • pro Families feel welcomed and well informed by the staff.
    • pro The dining program provides tasty meals that respect each resident's dietary needs.
    • pro The care provided is professional, compassionate, and goes above and beyond for residents.
    • pro The environment is safe, well-maintained, and appears to meet residents' needs.

    Cons

    • pro The food was terrible, with no seasoning and looked and tasted awful.
    • pro The facility lied by omission and would lie to patients and families.
    • pro The staff were rude and unhelpful to the reviewer's mother.
    • pro The facility failed to take care planning seriously, with inadequate safety measures and inconsistent care.
    • pro Physical therapy was inconsistent and included inappropriate activities like dodgeball for a patient.
    • pro Staff from staffing agencies appeared uncaring, leaving patients in wet or soiled clothes for hours and engaging in bickering.
    • pro Administration and front-desk staff were rude, condescending, and unwilling to assist.
    • pro Communication from leadership, including the director of nursing, was poor and often unresponsive, with little to no follow-up.
    • pro The facility was negligent with medications and failed to provide proper follow-up after discharge; requests were ignored.

    Review

    The Heights of Tomball is best suited for families seeking a modern, active skilled-nursing environment where rehab and daily programming are central, and where staff genuinely engage residents with warmth. This community consistently reads as a place designed to help seniors recover and regain independence, with a bright, clean campus, a well-staffed therapy team, and plenty of activities that keep residents engaged. It works particularly well for those moving from hospital rehab or acute care who want a home-like atmosphere, reliable supervision, and a team that treats care as a collaborative effort with families. It is not the right fit for those who need highly rigid medical oversight, a strict, highly predictable routine, or intensive, specialized dementia care that demands dedicated, long-term medical management beyond what the average rehab facility can sustain.

    Alternatives deserve consideration for several reasons. If safety and meticulous medication management are nonnegotiable, some families may prefer facilities with longer-standing ownership, more consistent nurse staffing, or deeper dementia-specific programs. For individuals with advanced memory care needs or behavioral challenges, other communities may offer more specialized staffing and structured routines. If menus and culinary consistency are a decisive factor, or if a family is sensitive to variability in food quality and meal service, exploring options with a stronger, uniform dining program could be warranted. In short, those who require unwavering administrative accessibility, predictable discharge planning, or highly customized long-term care plans may want to compare with other local options.

    The Heights' strengths create a compelling offset to several common concerns. Cleanliness and a welcoming atmosphere are repeatedly lauded, and the same warmth comes through in the caregiving teams, which many families describe as genuinely caring and attentive. The rehab and therapy programs receive strong praise, with residents showing meaningful progress and families noting consistent teamwork among nurses, aides, and therapists. The facility's beauty, organization, and robust activity calendar help residents feel involved and valued, contributing to a sense of community that many families seek. These positives often temper the occasional critique about food quality, or about communication gaps, by delivering a day-to-day experience that centers on respect, dignity, and visible effort from staff.

    However, the decision must reckon with notable caveats raised in several reviews. There are credible concerns about safety and consistency in care: a few families report falls or medical changes that were not fully explained or addressed promptly, and several accounts describe inconsistent involvement from leadership or long delays in returning calls. Medication management and treatment decisions sometimes appear less coordinated than hoped, with fears that changes were made without adequate clinical communication. Dietary quality is inconsistent, with some residents enjoying meals while others report meals that are not appetizing or well-balanced. The reliance on agency staff in some shifts also emerges as a potential vulnerability, contributing to uneven day-to-day experiences for residents.

    With these realities in view, families can still make a strong, informed choice by applying a practical decision framework. Start with a targeted tour and a candid conversation about care plans, medication oversight, and leadership accessibility. Insist on a clear, written plan for any high-risk needs, like fall prevention and mobility goals, and request a consistent caregiver team for the first weeks after admission. If rehab is the priority, ask for a detailed therapy schedule, expected timelines, and staff qualifications, and consider a short respite or trial stay to observe routine, call-bell response, and interaction with residents. Finally, probe the dining program: can the kitchen accommodate restrictions, tastes, and nutrition goals, and how is meal quality monitored?

    In the end, The Heights of Tomball stands out for families who prize a compassionate, involved staff, a clean and lively environment, and strong rehab momentum. It is most compelling for those who want a "care with heart" atmosphere where activities and social connections matter as much as clinical outcomes. It is less compelling for families whose loved one requires unwavering, uniform oversight, highly specialized memory care, or consistently predictable service across all shifts. If choosing this community, lean on the admissions liaison and the social work team to build a transparent, responsive care plan, and stay engaged with regular progress updates and direct access to the DON or director of nursing. For families willing to invest the upfront effort to tailor care and manage expectations, The Heights of Tomball can be a place where recovery, dignity, and everyday joy are very real.

    Features

    Housing

    • 131 resident community capacity 131 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • George Bush Intercontinental (18 miles away) George Bush Intercontinental (18 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Heights Of Tomball in Tomball, TX is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a beauty salon for residents to pamper themselves, as well as access to cable or satellite TV for entertainment purposes. Community-operated transportation is available for residents who need assistance getting around town, and there is also a computer center for those who wish to stay connected.

    Dining options at The Heights Of Tomball are exceptional, with a restaurant-style dining room where residents can enjoy delicious meals prepared by the community's kitchen staff. Special dietary restrictions can be accommodated, ensuring that each resident's nutritional needs are met.

    The community offers plenty of opportunities for socialization and recreation. Residents can stay active in the fitness room or participate in planned daily activities such as fitness programs. Resident-run activities provide a chance for individuals to showcase their talents and interests, while scheduled day trips allow residents to explore nearby attractions.

    The care services at The Heights Of Tomball are comprehensive and personalized. With 24-hour call system and supervision, residents can have peace of mind knowing that assistance is always available. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications promptly and safely.

    Additionally, The Heights Of Tomball offers mental wellness programs to support the emotional well-being of residents. Transportation arrangements can be made for non-medical purposes, such as visiting nearby cafes, parks, pharmacies, physicians' offices, places of worship, or even hospitals if necessary.

    Overall, The Heights Of Tomball provides a comfortable and supportive environment where seniors can enjoy a fulfilling lifestyle while receiving the care they need.

    Nearby Places of Interest

    Pharmacies

    • Walmart Pharmacy (0.2 miles)
    • Walgreens (0.7 miles)
    • Pharmacy-Tomball (0.7 miles)
    • Klein's Discount Pharmacy (1 miles)
    • Target Pharmacy (1.2 miles)
    • Walgreens (3.1 miles)
    • CVS Pharmacy (3.2 miles)

    Physicians

    • Hammit, Matthew D, Md - Texas Orthopaedic & Sports (0.2 miles)
    • Houston Eye Associates (0.5 miles)
    • Tomball Women's Health Care Center (0.7 miles)
    • Endocrinology & Diabet (0.8 miles)
    • Houston Fertility Institute (0.8 miles)
    • Tomball VA Outpatient Clinic (1 miles)
    • Affinity Medical Associates Clinic (2.8 miles)

    Cafes

    • Starbucks (0.4 miles)
    • Denovo Coffee (1.3 miles)
    • Starbucks (4.8 miles)
    • Panera Bread (5.1 miles)
    • Starbucks (7.7 miles)

    Restaurants

    • Whataburger (0.6 miles)
    • McDonald's (0.9 miles)
    • Panda Express (1 miles)
    • Chick-Fil-A (1.2 miles)
    • Fire Ant Brewing Company (1.4 miles)
    • Cisco's Salsa Company (1.5 miles)
    • Jack In The Box (2.4 miles)

    Places of Worship

    • Tomball Bible Churc (1.6 miles)
    • Christbridge Fellowship (1.7 miles)
    • St John Lutheran Church (6.9 miles)
    • Magnolia Cowboy Church (8.5 miles)
    • John Wesley United Methodist Church (8.9 miles)

    Hospitals

    • 5 Cross Ranch (3.5 miles)
    • Fairfield Medical Center (9.1 miles)

    Parks

    • Dyess Soccer Fields (3.8 miles)
    • Burroughs Park (4.6 miles)
    • Oakwood Glen Park and Jogging Track (6.5 miles)
    • Tupelo Park, Creekside Village (7.4 miles)
    • Matzke Park (8.3 miles)

    Theaters

    • Cinepolis Woodlands (6.5 miles)
    • Showboat Drive-In (8.9 miles)

    Frequently Asked Questions

    Where is The Heights Of Tomball?
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