The Heights Of Tomball
Save27840 Johnson Road, Tomball, TX 77375
For more information about senior living options: (844) 490-3973
The nursing staff at The Heights of Tomball provides excellent care, with some team members being particularly commendable and appreciated by families. Residents have reported feeling well-treated and cared for, describing the staff as friendly and attentive in their interactions. The facility is new, clean, and well-decorated, offering a pleasant environment for residents. Activities are available to keep residents engaged and entertained, contributing to a positive atmosphere. One family member was impressed by the quality of food served and the laundry service provided for personal belongings. Some relatives noted significant improvements in their loved ones’ health and happiness during their stay at the facility. Positive experiences were shared about the rehabilitation department's effectiveness in helping residents regain strength after hospital stays.
The majority of nursing staff from the staffing agency seems indifferent to patient care and often leave patients in wet or soiled clothes for hours. The occupational therapy provided is inadequate, as it has resulted in a patient being confined to bed instead of receiving appropriate rehabilitation. There are cleanliness issues within the facility, with crumbs on floors and dirty equipment, indicating a lack of proper sanitation. Patients receive inappropriate food options that do not meet dietary restrictions, such as diabetic needs, leading to further health concerns. Medication changes are made without proper consultation or examination by a doctor, resulting in negative effects on the patient's strength and recovery process. Response times to call buttons are excessively long, leaving patients unattended for extended periods when they request assistance. Staff members have displayed unprofessional behavior by bickering among themselves in front of patients. There seems to be an alarming inconsistency in food quality and service due to a rotating cook staff, resulting in cold meals and unsatisfactory dining experiences. Overall care appears to lack attention and concern for individual patient needs, leading to feelings of neglect among residents.The Heights of Tomball has garnered a mixed bag of reviews from families and visitors. While there are some glowing endorsements highlighting the staff's attentiveness and the facility’s appealing environment, numerous negative experiences have equally emerged, pointing to significant issues with patient care and operational management. Many reviewers were initially drawn to the facility due to its well-regarded reputation within the community, but their experiences often tell a different story.
Several reviewers express deep concern over the staffing situation at The Heights of Tomball. A significant portion of the nursing staff is sourced from staffing agencies, which often leads to a lack of continuity in care and apparent indifference towards patient needs. Instances where patients have been left in wet or soiled clothes for extended periods indicate not only a neglect of basic patient hygiene but also a troubling disregard for individual dignity. Additionally, reports of staff bickering create an unprofessional environment that detracts from the overall quality of care. These observations paint a picture of an understaffed facility struggling to meet the needs of its residents.
Another area receiving criticism is Occupational Therapy (OT) services, where reviewers reported dissatisfaction with treatment approaches following rehabilitative goals. One family recounted how their loved one—a stroke survivor—was seemingly confined to bed rather than being encouraged to engage in activities aimed at recovery. This inability or unwillingness to facilitate mobility raises serious concerns about whether patients are receiving appropriate therapeutic interventions tailored to their conditions.
Food service at The Heights has also come under scrutiny, with multiple complaints about cold meals and inconsistency in dietary offerings. Dietary restrictions are crucial for many residents, especially those with specific health conditions like diabetes; however, instances were reported where meals did not adhere to necessary nutritional guidelines. The apparent lack of attention to adequate meal preparation not only demonstrates negligence but can significantly impact residents' health and well-being.
Despite these issues, there are contrasting reviews that praise certain aspects of The Heights of Tomball's operations. Some families recall positive interactions with staff members who appeared engaged and compassionate towards their loved ones' needs. There were mentions of enjoyable activities available for residents and satisfactory room accommodations that align more closely with modern standards compared to older facilities elsewhere in the area. Some individuals shared heartwarming stories about their relatives thriving while at The Heights—overcoming significant health challenges and demonstrating improved quality of life.
However, feedback regarding responsiveness continues as another major theme among dissatisfied families. Delays when responding to call buttons have been highlighted as exceptionally concerning, particularly for patients requiring assistance due to serious medical conditions or disabilities. Instances were documented where family members had observed prolonged waits before calls for help were addressed—an alarming revelation considering it could directly affect patient safety.
In conclusion, while some experiences at The Heights of Tomball reflect commendable efforts by certain staff members resulting in improved patient outcomes, these positives stand starkly against various accounts illustrating systemic shortcomings in care delivery and operational management within the facility. Families looking for skilled nursing care must weigh these contrasting perspectives carefully when considering this establishment for their loved ones’ rehabilitation or long-term residency needs.
131 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
George Bush Intercontinental (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Heights Of Tomball in Tomball, TX is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a beauty salon for residents to pamper themselves, as well as access to cable or satellite TV for entertainment purposes. Community-operated transportation is available for residents who need assistance getting around town, and there is also a computer center for those who wish to stay connected.
Dining options at The Heights Of Tomball are exceptional, with a restaurant-style dining room where residents can enjoy delicious meals prepared by the community's kitchen staff. Special dietary restrictions can be accommodated, ensuring that each resident's nutritional needs are met.
The community offers plenty of opportunities for socialization and recreation. Residents can stay active in the fitness room or participate in planned daily activities such as fitness programs. Resident-run activities provide a chance for individuals to showcase their talents and interests, while scheduled day trips allow residents to explore nearby attractions.
The care services at The Heights Of Tomball are comprehensive and personalized. With 24-hour call system and supervision, residents can have peace of mind knowing that assistance is always available. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications promptly and safely.
Additionally, The Heights Of Tomball offers mental wellness programs to support the emotional well-being of residents. Transportation arrangements can be made for non-medical purposes, such as visiting nearby cafes, parks, pharmacies, physicians' offices, places of worship, or even hospitals if necessary.
Overall, The Heights Of Tomball provides a comfortable and supportive environment where seniors can enjoy a fulfilling lifestyle while receiving the care they need.
The Heights Of Tomball is located at 27840 Johnson Road, Tomball, TX 77375 in Harris County, Texas
The Heights Of Tomball on seniors.fyi includes 5 photos including images showing landscaping, outdoor, entrance, exercise equipment, rehabilitation, physical therapy, exercise room, parking, and more.
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