New Haven Assisted Living Of Tomball

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New Haven Assisted Living Of Tomball

New Haven Assisted Living Of Tomball is an assisted living community in Tomball, TX.

Information last verified:

709 South Pine Street, Tomball, TX 77375

For more information about senior living options: (866) 208-4318

4.1 from 22 reviews
5 stars
16
4 stars
0
3 stars
2
2 stars
1
1 stars
3

Overall Review of New Haven Assisted Living Of Tomball

common 8 reviews mention this

Staff responsiveness stands out

Residents and families consistently describe responsive staff communication and follow-through.

Many reviewers say staff communicate well, answer questions, and keep families updated during day-to-day care and transitions into the facility. Several also describe staff being quick to recognize concerns and taking time to listen, which helped families feel comfortable. At the same time, some negative reviews cite problems getting phone calls returned or issues with communication during incidents, including claims of missing follow-up.

common 4 reviews mention this

Food and dining get praise

The food is a recurring high point that residents and families mention.

Multiple reviews highlight meals as a standout, including references to balanced meals and home-cooked food prepared by the chef. Reviewers also describe the kitchen and food quality positively, and one family member says their relative considered the food the best they had in years. These dining compliments align with the community offering restaurant-style dining and dietary-focused meal service options for diabetes and special dietary restrictions.

common 4 reviews mention this

Cleanliness and upkeep are noted

Residents’ spaces are frequently described as clean and well kept.

Several reviewers mention a clean, well maintained facility and describe the environment as immaculate. Families also connect cleanliness with the overall comfort they felt visiting or helping a loved one settle in. One critical review raises sanitation concerns tied to infection and communal areas, which is a clear counterpoint to the broader theme of good upkeep.

caveat 5 reviews mention this

Turnover and management concerns recur

Some families report repeated issues with staffing, management, and communication during care.

A subset of reviews describe staffing problems, including poor coverage, high turnover, and difficulties reaching someone by phone. Several also mention management-related frustrations, including refund delays and lack of responsiveness after discharge or during serious concerns. There are also negative reports tied to safety and health protocols, including claims about incident handling and infection control, which contrasts with the positive experiences shared in other reviews.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 32 resident community capacity 32 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • George Bush Intercontinental (18 miles away) George Bush Intercontinental (18 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Endocrinology & Diabet (0.3 miles)
  • Houston Fertility Institute (0.6 miles)
  • Houston Eye Associates (0.6 miles)
  • Tomball Women's Health Care Center (0.7 miles)
  • Tomball VA Outpatient Clinic (0.8 miles)
  • Hammit, Matthew D, Md - Texas Orthopaedic & Sports (0.9 miles)
  • Affinity Medical Associates Clinic (3.5 miles)

Restaurants

  • Fire Ant Brewing Company (0.4 miles)
  • Cisco's Salsa Company (0.5 miles)
  • McDonald's (1 miles)
  • Whataburger (1.1 miles)
  • Panda Express (1.1 miles)
  • Chick-Fil-A (1.5 miles)
  • Mel's Country Cafe (2.5 miles)

Cafes

  • Denovo Coffee (0.4 miles)
  • Starbucks (1.2 miles)
  • Starbucks (3.9 miles)
  • Panera Bread (5.7 miles)
  • Starbucks (8.2 miles)
  • Starbucks (8.5 miles)
  • Starbucks (9.4 miles)

Places of Worship

  • Tomball Bible Churc (0.6 miles)
  • Christbridge Fellowship (1.5 miles)
  • St John Lutheran Church (7.9 miles)
  • Magnolia Cowboy Church (8.8 miles)
  • John Wesley United Methodist Church (9.1 miles)
  • St Anthony of Padua Catholic Church (9.3 miles)

Pharmacies

  • Klein's Discount Pharmacy (0.8 miles)
  • Pharmacy-Tomball (1 miles)
  • Walgreens (1 miles)
  • Walmart Pharmacy (1.2 miles)
  • Target Pharmacy (1.5 miles)
  • CVS Pharmacy (3.4 miles)
  • Walgreens (3.8 miles)

Parks

  • Burroughs Park (3.5 miles)
  • Dyess Soccer Fields (4.9 miles)
  • Tupelo Park, Creekside Village (6.4 miles)
  • Oakwood Glen Park and Jogging Track (6.4 miles)
  • Cattail Park (8.9 miles)
  • Lakeside Park (8.9 miles)
  • Matzke Park (9 miles)

Hospitals

  • 5 Cross Ranch (4.6 miles)

Theaters

  • Cinepolis Woodlands (5.4 miles)

Frequently Asked Questions

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