New Haven Assisted Living Of Tomball
Save709 South Pine Street, Tomball, TX 77375
For more information about senior living options: (844) 490-3973
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Brianna and the New Haven staff are amazing and easy to work with. They are responsive, compassionate, and truly go above and beyond for their residents. The facility is outstanding, with friendly staff and a clean, well-maintained home. The staff are wonderful and caring, and they go above and beyond for loved ones. The atmosphere feels welcoming, like a big family. The committed staff take time to develop caring relationships with residents. Stephanie the Director and Brianna are readily available and address concerns quickly. The Executive Director and staff make everyone feel welcomed at New Haven. The kitchen provides great meals and the activities program engages residents well.
They claim no one from the facility called after a resident repeatedly shoved their mother, making the place feel unsafe and untrustworthy. They state their mother was shoved, landed in the ER with injuries, and no video footage or details were ever provided. They describe poor communication, lack of transparency, and overall mismanagement by the leadership and staff. They report high staff turnover and multiple directors in a short period, plus an eviction notice with minimal notice and a low refund offer. They allege sanitation issues that led to a severe, spreading skin infection for their grandmother. They accuse disorganized medication handling, causing delays in antibiotic treatment. They claim a major COVID-19 outbreak, including at least one death, under investigation, and underreporting of cases on the facility's site. They contend the facility allowed contagious family members inside without proper screening, compromising safety.New Haven Assisted Living of Tomball is best suited for families seeking a smaller, home-like memory care and assisted-living community where frontline staff build real relationships with residents and families. It shines for those who want hands-on, personal attention, consistent daily care, and clear, frequent communication from a team that knows each resident by name. The atmosphere is described as warm, welcoming, and clean, with strong social programming and meals that residents seem to enjoy. That combination makes it a solid fit for families prioritizing connection, routines, and a tight-knit feel in a less sprawling setting. However, those who demand rigorous, unwavering safety oversight, flawless incident transparency, and long-term stability in leadership may want to consider alternatives.
On the positive side, the bedrock of New Haven Tomball is dependable, engaged staff who are praised for being responsive and compassionate. Multiple families highlight seamless transitions into the building, with Brianna and the leadership team repeatedly singled out for accessibility and proactive communication. Residents often appear well-groomed and engaged, and the facility itself is described as clean and well maintained, with a reputedly strong kitchen and a robust activities program. In short, for families who place a premium on daily attentiveness, a warm welcome at admission, and consistent people on the ground who know the residents, the pros stack up meaningfully against the backdrop of a smaller community where staff can form genuine relationships.
Yet the strongest headwinds come from safety and governance concerns voiced across several reviews. A troubling memory-care incident description alleging aggressive behavior by a resident, lack of timely family notification, and resistance to providing video footage or detail raises serious questions about incident reporting and accountability. Even when the staff is praised for care, the absence of timely, transparent communication during crises undermines trust. Other recurring critiques point to high staff turnover, frequent director changes, and a difficult eviction process that was not always handled with clear communication or adequate refunds. These episodes suggest that while the care team can be wonderful day-to-day, systemic gaps in risk management and leadership continuity can create real risk for families.
Operational instability is another red flag that cannot be dismissed. Eviction notices delivered with minimal advance notice, billing and refund disputes, and reported medication delays paint a picture of processes that may not be consistently reliable. Several families report struggles with obtaining timely calls or updates, and concerns about sanitation and infection control surface in multiple accounts. Even among positive testimonies, these operational strains intrude on peace of mind for loved ones and their families. For a prospective resident, these factors translate into a clear decision hinge: the level of trust in the management team and the facility's ability to execute a transparent, accountable care plan must be proven before placing a loved one in care.
Overall, New Haven Tomball presents a compelling value proposition for families seeking a small, personable community with strong day-to-day care and a genuine sense of family. The honest reality is that the care team can be outstanding, and the physical environment is inviting, but the facility's safety track record and governance questions demand scrutiny. Families should approach with a clear plan: request current leadership contacts and a written care protocol, review incident reporting processes, and demand access to any relevant logs or footage, if appropriate. Confirm the current administrator's approach to staff training, turnover, and contingency plans, and insist on a transparent, documented refund policy and a reliable medication workflow before committing.
For those willing to do due diligence, New Haven Tomball can be a very good fit. It offers a warm culture, engaged caregivers, and meaningful activities in a clean, home-like setting that many families value deeply. The decision hinges on comfort with leadership stability and the facility's ability to demonstrate rigorous safety and communication practices in real time. If these elements can be confirmed and held to high standards, the positives - personally attentive care, strong family connections, and a welcoming environment - largely offset the concerns. If not, alternatives with steadier administration and more predictable safety reporting may be a wiser choice.
32 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
George Bush Intercontinental (18 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.New Haven Assisted Living Of Tomball in Tomball, TX is a premier senior living community that provides exceptional care and comfortable accommodations for its residents. Our assisted living community offers a wide range of amenities to ensure a fulfilling and enjoyable lifestyle.
Residents at New Haven Assisted Living Of Tomball can enjoy the convenience of cable or satellite TV, fully furnished apartments, and housekeeping services that take care of their living spaces. The community also boasts beautiful outdoor spaces and gardens where residents can relax and soak in the natural surroundings.
Our dining room offers restaurant-style dining with delicious meals prepared by our skilled culinary team. We cater to special dietary restrictions, ensuring that each resident's nutritional needs are met. Additionally, our small library provides a serene space for reading and relaxation.
At New Haven Assisted Living Of Tomball, we prioritize the well-being of our residents by offering 24-hour supervision and assistance with activities of daily living. Our trained staff is always on hand to provide assistance with bathing, dressing, transfers, and medication management. We also have a mental wellness program in place to support the emotional health of our residents.
To keep our residents engaged and active, we offer a variety of scheduled daily activities as well as resident-run activities. This encourages socialization among residents and helps them maintain an active lifestyle that promotes overall well-being.
Located in Tomball, TX, our community is conveniently surrounded by several amenities. Three cafes are nearby for residents to enjoy outings or meet friends for coffee. Two parks provide opportunities for outdoor recreation and leisurely strolls. With ten pharmacies in close proximity, accessing necessary medications is quick and convenient.
New Haven Assisted Living Of Tomball is also located near seven physicians' offices where residents can receive medical care whenever needed. Additionally, there are sixteen restaurants nearby for those who wish to dine out with friends or family members. For spiritual needs, two places of worship are easily accessible from our community.
The proximity of one hospital nearby ensures that comprehensive medical care is readily available to our residents if ever needed. At New Haven Assisted Living Of Tomball, we provide a nurturing and enriching environment that promotes independence, comfort, and a high quality of life for our residents.
New Haven Assisted Living Of Tomball is located at 709 South Pine Street, Tomball, TX 77375 in Harris County, Texas
New Haven Assisted Living Of Tomball on seniors.fyi includes 5 photos including images showing interior, landscaping, salon, dining, lighting, decor, living room, chandelier, and more.
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