The Etta Senior Living in San Antonio, TX
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4096 Dezavala, San Antonio, TX 78249
For more information about senior living options: (844) 490-3973
The Waterford at Shavano Park has amazing employees across clinical, dining, and management teams. All residents are welcoming and kind to newcomers and their families. There are always activities and parties for residents and their families. The Waterford is a place families should consider for their loved ones. The staff are helpful and go above and beyond to provide the best care for every resident. Food is always fresh with plenty of options to choose from. Daily activities are fun and the director Lucy makes events enjoyable for residents. Tours of The Waterford are amazing and visitors won't be disappointed. The atmosphere is welcoming, and staff are attentive and compassionate. The community is consistently clean and well maintained, with residents cared for and respected. The facility is among the nicest, with happy residents and many activities; meals look nutritious. The Etta at Shavano Park is an outstanding, beautiful, and clean facility with caring staff. Terryl Troyer (Director of Sales) is exceptional; transitions are smooth and staff are compassionate. The Etta offers a safe, home-like environment where residents are well cared for and happy. The staff and residents at The Etta are engaging, kind, and supportive; the activities program is strong. Brookdale Shavano Park features professional, caring, and compassionate staff; the facilities feel like home. Brookdale Shavano Park has a friendly atmosphere with many activities and a dedicated team.
The Etta at Shavano Park is described as the absolute worst experience ever, with claims that a resident was moved to memory care without a doctor’s approval to walk her dog, and that the memory care environment was dirty, understaffed, and lacking in activities. The Etta is criticized for staff misallocations (doing roles beyond their scope) and for serving meals described as inedible by a regional director, indicating poor quality of care. Brookdale Shavano Park is labeled as just another business with inexperienced and uncaring staff, with a director deemed poorly qualified and lacking empathy. Brookdale is said to have a huge turnover rate in the last five months, suggesting instability and inconsistency in caregiving.The Etta Senior Living in San Antonio is best suited for families seeking a boutique, home‑like atmosphere with highly attentive care and a strong emphasis on social engagement, including robust memory‑care options. This community shines for seniors who value personal connections, staff who know residents by name, a welcoming atmosphere, and an activity calendar that keeps people engaged throughout the day. The setting feels upscale but intimate, with well‑maintained interiors, bright, spacious apartments, and a neighborhood feel that makes a move‑in experience feel less clinical and more like joining a warm, active community. For memory‑care needs in particular, the unit is praised for staff patience, consistency, and programs designed to keep residents mentally and emotionally engaged. Families that want hands‑on communication, regular photo or video updates, and a sense that staff are genuinely invested in a resident’s daily happiness will find this a compelling match.
Those who may want to consider alternatives are those prioritizing scale and pricing or needing very high levels of medical acuity beyond what a boutique setting typically delivers. The Etta’s strength lies in its intimate, service‑oriented model rather than in being a vast campus with dozens of specialized in‑house clinics. If a family needs a facility with a larger, more standardized corporate footprint, or if costs must be minimized in exchange for a more austere environment, other local options may be more appropriate. Prospective residents who require extensive, around‑the‑clock medical supervision or access to a broader network of specialists may also want to compare facilities with larger medical staffs or longer standing affiliations with hospital systems. In short, The Etta excels at warmth and customization; it may not be the best fit for those seeking a larger, more institutional footprint or aggressively lower pricing.
The core pros at The Etta offset potential concerns through a consistently demonstrated level of care and engagement. The staff is repeatedly described as caring, attentive, and genuinely invested in residents’ well‑being, with memories of the best moments, like celebratory birthdays and family updates, shared across multiple reviews. The memory‑care unit receives particular praise for its engaging activities and compassionate, patient staff, which translates into meaningful daily routines for residents who require more structured support. Cleanliness and a bright, inviting environment appear as constants, reinforcing a sense of safety and comfort. Dining is described as nutritious and thoughtfully prepared, with fresh meals and ample options that respect residents’ preferences. Importantly, leadership is not distant: nurses, front‑desk staff, and administrative leaders are cited as accessible, responsive, and willing to jump in to coordinate medical appointments, transportation, or family communications when concerns arise.
Beyond the obvious strengths of staff and programming, The Etta delivers tangible features that strengthen daily life and peace of mind for families. The facility’s aesthetic quality and ongoing renovations signal a commitment to a modern, comfortable environment. Amenities such as large windows, natural light, and well‑designed floor plans contribute to a sense of normalcy and independence for residents. The Etta’s approach to family involvement stands out: daily or near‑daily communication, coordinated transportation, and a willingness to customize care plans demonstrate a genuine partnership with families navigating transitions. Notably, the community supports flexible arrangements, for example, thoughtful accommodations that allow pets or adapted spaces, highlighting a practical, resident‑centered philosophy. In a market where resident satisfaction hinges on both clinical and social fulfillment, The Etta’s blend of clinical orientation and vibrant social life often proves decisive.
On the cautionary side, a few reviewers advise prospective entrants to assess leadership consistency and the true cost of care over time. While the majority of feedback highlights stability and accessibility from directors and nursing leadership, any transition at the executive level can alter day‑to‑day experiences. This is not unusual in high‑touch, people‑driven operations; the important benchmark is visible, ongoing communication and rapid problem‑solving. The most persuasive countermeasure is to engage directly with the Executive Director, the on‑site nurse, and the sales liaison during tours to gauge responsiveness, transparency around fees, and the ability to tailor agreements to complex needs. Families should request a sample care plan, calendar of activities, and a clear outline of what is included in monthly pricing versus add‑on services. Such diligence helps ensure expectations align with the community’s demonstrated strengths.
For families weighing a decision, The Etta presents a clear, strong case: a hospitable yet professional environment where memory care is integrated into a broad assisted‑living framework, and where the daily experience centers on activity, connection, and reliable care. Tour the memory‑care wing to observe the level of staff engagement during activities, and speak with the nurse and front‑line caregivers about routine care routines, transitions, and how emergencies are handled after hours. Verify how often updates are provided and through which channels, video snippets, phone calls, or in‑person visits, and ask about exact procedures for coordinating medical appointments and transportation. If the goal is a residence that feels like a trusted, well‑connected home, with leadership that is accessible and a staff that treats residents with consistent warmth, The Etta should rank at or near the top. If, however, the priority is the most expansive campus, heavily standardized processes, or aggressive price competition, it’s prudent to compare with larger operators in the area to ensure the chosen path aligns with long‑term financial and care expectations.
30 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Antonio International (6 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Etta Senior Living in San Antonio, TX is a well-appointed assisted living community that offers exceptional care and amenities for seniors in need of respite care. Situated in a peaceful neighborhood, residents can enjoy a comfortable and fully furnished living space complete with cable or satellite TV, telephone, and Wi-Fi/high-speed internet.
The community features a spacious dining room where residents are treated to delicious restaurant-style meals, including special dietary restrictions. Additionally, the small library provides a cozy spot for relaxation and reading.
Residents at The Etta Senior Living receive round-the-clock supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also ensures proper medication management for each resident's specific needs. A mental wellness program is available to address the emotional well-being of all residents.
For recreation, the community offers resident-run activities as well as scheduled daily activities to keep residents engaged and entertained. Nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals provide convenient options for outings or medical appointments.
With its high-quality care services and extensive amenities, The Etta Senior Living creates a warm and supportive environment where seniors can feel valued and well-taken care of while enjoying their retirement years.
The Etta Senior Living is located at 4096 Dezavala, San Antonio, TX 78249 in Bexar County, Texas
The Etta Senior Living on seniors.fyi includes 5 photos including images showing interior, chandelier, bedroom, dining, fireplace, spacious, fountain, garden, and more.
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