Senior Haven Assisted Living LLC

Pros

• The staff at Senior Haven Assisted Living is extremely caring and responsive, creating a homey atmosphere that residents love.
• Mary, the director, is compassionate and attentive, making residents and their families feel valued and well-cared for.
• Families appreciate the cleanliness of the community and the friendly demeanor of both staff and residents.
• Residents receive proper care in terms of meals, bathing, and medication management, allowing families to feel secure while going about their daily activities.
• Many families express trust in the facility's management and recommend it based on positive experiences during challenging times like hospital stays or transitions from home.
• Visitors have noted that the community appears well-maintained with great amenities, contributing to an overall positive impression during tours.

Cons

• The staff were sweet but inconsistent, and they messed up the mother's medications.
• The facility was overpriced with bad food and poor conditions.
• The mother did not want to leave her room because other residents were nonverbal.
• A welcome pack from the hospice disappeared once received by the facility.
• There were complaints about the community not wanting families to be a big part of their loved ones' lives.
• One of the workers was initially unfriendly, leading to a negative experience.
• Some family members felt that they weren't getting a good feeling about the place despite liking the owner, Mary.

Review

Senior Haven Assisted Living has been a topic of mixed reviews, reflective of the diverse experiences families have had with this community. Many families praised the establishment for its homey atmosphere and caring staff. One husband particularly loved it there, highlighting the welcoming environment and expressing a willingness to recommend it to others. The compassionate nature of the staff was a recurring theme; family members frequently mentioned how attentive and loving caregivers were toward their loved ones, making them feel safe and well-taken care of.

The involvement of the owner, Mary, also received commendations throughout various testimonials. Reviewers noted her hands-on approach, always being available to address concerns or questions about residents' care. One family expressed deep trust in Mary after she assured them that she would look after their mother, promising that she would treat her like her own. This sentiment resonates strongly with several other families who reported satisfaction with both staff and administrative support in navigating their loved ones' transitional needs.

However, not all experiences at Senior Haven were positive. Some families voiced concerns regarding instances of inconsistent care?particularly around medication management?which raised red flags about the facility's operational reliability. One review poignantly described a scenario where medications were mishandled, contributing to an overall perception of disorganization in caregiving protocols. Furthermore, issues regarding the social engagement opportunities for residents surfaced as another critique; one family member highlighted that their mother found it difficult to connect with nonverbal residents within her living space.

Despite these challenges, many families appreciated that they could manage their daily activities without worry while knowing that their loved ones were receiving adequate meals, bathing help, and medication supervision. For some reviewers, this sense of peace outweighed other grievances they encountered during their time at Senior Haven. It allowed them to maintain work-life balance without constantly fearing for their loved one's wellbeing.

The physical environment also drew mixed responses from visitors. While some praised the cleanliness and maintenance standards upheld by the facility?aspects they believed enhanced residents' quality of life?others noted discomfort due to spatial constraints in shared bedrooms that didn't meet specific privacy needs. There appeared to be appreciation for included amenities that contributed positively to resident experiences but concern over room arrangements stemming from crowded conditions amongst inhabitants.

Another sentiment observed among reviewers was a desire for greater community integration involving family members and residents?a point underscored by one reviewer who felt excluded due to COVID-19 restrictions impacting visitation policies. This barrier left some feeling disconnected from their loved ones' lives within Senior Haven's walls even though they recognized potential value in crafting a more inclusive environment post-pandemic.

In summary, Senior Haven Assisted Living presents itself as a community characterized by dedicated care personnel and an involved administration under Mary?s leadership but does grapple with inconsistencies related specifically to medication management and social interaction among its residents. Both admiring testimonials who cherish its warm atmosphere alongside critiques citing clinical shortcomings paint a nuanced picture where prospective clients must weigh individual priorities against shared observations before choosing this particular assisted living option for loved ones requiring additional support.

This part of San Antonio, Texas offers a variety of amenities that cater to seniors looking for convenience and quality healthcare services. With multiple pharmacies such as CVS Pharmacy and Walgreens in close proximity, access to medications and healthcare products is readily available. The area also boasts several physician offices including Dermatology San Antonio and Retina Associates of South Texas, providing specialized medical care. In terms of dining options, there are a range of restaurants like Willie's Grill & Icehouse and Pappadeaux Seafood Kitchen, offering diverse culinary experiences. Additionally, coffee lovers will appreciate the numerous Starbucks locations nearby for a morning pick-me-up. For entertainment, there are theaters like Santikos Palladium IMAX and Regal Huebner Oaks & RPX within a short distance. Seniors can also enjoy outdoor activities at nearby parks such as Eisenhower Park and Phil Hardberger Park. For those seeking spiritual fulfillment, there is the St George Episcopal School located in the vicinity. Overall, this area provides a vibrant and convenient living environment with access to essential services for seniors looking to settle down in San Antonio.

Pharmacies

• CVS Pharmacy (0.6 miles)
• H-E-B Curbside Pickup & Grocery Delivery (1.8 miles)
• Walgreens (2.1 miles)
• B D Rx (2.3 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.2 miles)

Physicians

• Dermatology San Antonio (0.7 miles)
• Paesanos Parkway Imaging (1.6 miles)
• Specialty Surgery Center of San Antonio (2.9 miles)
• Texas Oncology Surgical Specialists-San Antonio Medical Center (3.2 miles)
• Pediatric ENT (3.2 miles)
• MacGregor Medical Center (3.3 miles)
• Retina Associates of South Texas, P.A. (3.5 miles)

Restaurants

• Anchor Bar (0.9 miles)
• Chicken N Pickle (1.2 miles)
• Willie's Grill & Icehouse (1.3 miles)
• Taco Palenque (1.5 miles)
• Chick-Fil-A (1.5 miles)
• Velvet Taco (1.5 miles)
• Pappadeaux Seafood Kitchen (1.5 miles)

Cafes

• Starbucks (1.1 miles)
• Starbucks (1.2 miles)
• Starbucks (2.2 miles)
• Kaffeinated Crepes and Coffee (2.4 miles)
• Starbucks (2.7 miles)
• Starbucks (2.8 miles)
• Panera Bread (2.8 miles)

Theaters

• Santikos Palladium IMAX (2.4 miles)
• Regal Huebner Oaks & RPX (2.5 miles)

Parks

• Eisenhower Park (2.7 miles)
• Phil Hardberger Park (3.4 miles)
• Phil Hardberger Dog Park (3.5 miles)
• Friedrich Wilderness Park (5.1 miles)

Hospitals

• Foundation Surgical Hospital Of San Antonio (3.9 miles)
• St Luke's Baptist Hospital (4.9 miles)

Places of Worship

• St George Episcopal School (4.6 miles)