SYNERGY HomeCare of Greater San Antonio

Pros

• The lady is very smart, knows what she's doing, and is an awesome person.
• The company is outgoing and helpful with any questions, and has great people working for them.
• Synergy Homecare has been great.
• They quickly sent a nurse out to assess the parents, put a plan of action together, and modify the plan as the situation changed.
• They provided reduced rates because the mother was physically functional.
• They were able to ramp up to 24/7 on short notice.
• All the people they sent out were wonderful, caring, and compassionate, able to care for the father and handle the mother with dementia.
• Synergy replaced the caregiver when asked, and the replacement was really good and put in 110% effort.
• Synergy was the best among a dozen home-care agencies.
• They would highly recommend Synergy.

Cons

• None found.

Review

Working here has been a genuinely rewarding experience, and it's easy to see why so many people feel the same way. For someone who loves what they do, being part of this team is not just a job but a daily affirmation of purpose. The environment is positive, collaborative, and driven by a shared commitment to making a real difference in people's lives. It's the kind of place that motivates you to bring your best self to work every day, and that energy quickly becomes contagious.

One of the standout impressions is the leadership and the people who carry out the work on the ground. There is a particular individual - described as a very smart woman who truly knows what she's doing - whose competence and demeanor leave a lasting impression. She's not only capable and effective but also genuinely awesome in how she approaches challenges and supports the team. Her confidence and clarity help everyone feel confident about the path forward, especially when decisions need to be made quickly and with care.

The culture here feels especially welcoming and supportive. It's clear to anyone who starts asking questions that the team is outgoing and consistently ready to help with whatever comes up. People are not just polite; they're proactive, patient, and clearly invested in ensuring that colleagues and clients alike have what they need to succeed. With impactful guidance and approachable colleagues, it's easy to see why there's a strong sense that you're surrounded by great people who care deeply about the work.

Synergy Homecare's impact on families is a prime example of that care in action. They respond with immediacy and professionalism, sending a nurse out promptly to assess needs, formulate a plan of action, and then adjust that plan as circumstances evolve. This nimble approach makes a tangible difference when situations change, ensuring that care remains aligned with the latest realities of a patient's condition. The emphasis on quick, thoughtful assessment sets a standard for reliable, responsive service.

There is also a clear recognition of how thoughtful financial and logistical considerations can affect a family's experience. In a case where the mother was physically functional enough to warrant it, Synergy offered reduced rates, which made ongoing care more sustainable for the family. The team demonstrated flexibility, too, ramping up to 24/7 support on short notice when the need arose. This combination of cost-consciousness and rapid scalability shows a comprehensive understanding of the pressures families face and a willingness to adapt to those needs.

The people on the ground were consistently described as wonderful, caring, and compassionate. They could care for a father who was bedridden and also support a mother living with dementia, handling a range of complexities with professionalism and sensitivity. Even when a caregiver and a family member didn't see eye-to-eye, the company acted promptly - replacing the caregiver at the family's request - without placing fault on the individual who was doing their best to provide excellent care. It's a testament to the team's dedication that the staff member who was working with them gave 110% effort, reinforcing trust and reassurance during a challenging time.

After conversations with a dozen different home-care agencies, the overall impression is that Synergy Homecare stands out as the best option. The consistent thread across experiences is a combination of reliable responsiveness, compassionate care, and a clear commitment to doing whatever it takes to support both patients and their families. Based on these observations, the recommendation is strong: Synergy Homecare is highly worthy of consideration for those seeking dependable, empathetic, and adaptable home care solutions.

This area of San Antonio, Texas, offers convenient access to various amenities and services for seniors looking to settle in a bustling yet manageable environment. With proximity to the San Antonio International Airport, transportation options are readily available for those who may need to travel frequently. There are multiple physicians' offices nearby, ensuring easy access to healthcare services. A variety of dining options, ranging from seafood to diners and cafes, provide plenty of choices for meals out or takeout. The area also boasts several parks and recreational areas for leisurely walks or pet-friendly activities. Additionally, pharmacies and hospitals are within a short driving distance, offering peace of mind in case of medical emergencies. Overall, this part of San Antonio presents a well-rounded community with diverse offerings that cater to the needs of older residents seeking a comfortable and accessible living environment.

Transportation

• Landmark Aviation (0.3 miles)
• Southwest Airlines Cargo (0.8 miles)
• American Airlines (1.3 miles)
• Rental Car Center (1.3 miles)
• Terminal 1 Arrivals (1.4 miles)
• San Antonio International Airport (SAT) (1.4 miles)
• Terminal A (1.4 miles)

Physicians

• Kind Clinic (0.5 miles)
• Heritage Pediatrics (2.6 miles)
• Adhd Clinic Of San Antonio (2.8 miles)
• Drs Bloom & Lynch/Vision Source (3.8 miles)
• MedFirst Primary Care (3.9 miles)
• Dilley Allergy & Asthma Specialists (4.1 miles)
• Northeast Pediatric Associates (4.1 miles)

Restaurants

• Pappadeaux Seafood Kitchen (1.3 miles)
• Cracker Barrel (1.3 miles)
• The Cheesecake Factory (1.3 miles)
• Max & Louie's New York Diner (1.9 miles)
• McDonald's (2.2 miles)
• Frontier Burger (2.3 miles)
• Alamo Cafe (2.4 miles)

Theaters

• Alamo Drafthouse Park North (1.4 miles)
• Regal Northwoods (4.9 miles)
• Regal Huebner Oaks & RPX (5.3 miles)

Pharmacies

• CVS Pharmacy (1.7 miles)
• Walgreens (1.8 miles)
• Walgreens (2.3 miles)
• Walgreens (3.1 miles)
• Walgreens (3.2 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (3.8 miles)

Places of Worship

• St George Episcopal School (2 miles)
• Abiding Presence Lutheran Church (2.7 miles)
• Northrock Church (5 miles)
• Community Bible Church (5.4 miles)

Parks

• Phil Hardberger Dog Park (2.3 miles)
• Phil Hardberger Park (2.4 miles)

Cafes

• Theory Coffee Company (2.8 miles)
• Starbucks (2.9 miles)
• La Media Luna Cafe (3.9 miles)
• Starbucks (4.2 miles)
• Habibi Cafe (4.6 miles)
• Local Coffee (5.3 miles)

Hospitals

• Texsan Heart Hospital (4.7 miles)
• Methodist Hospital (5.3 miles)
• St Luke's Baptist Hospital (5.3 miles)