Haven House is a senior community in San Antonio, TX.
Information last verified:
14202 Oak Shadows, San Antonio, TX 78232
For more information about senior living options: (866) 208-4318
3.5 from 118 reviews
5 stars
56
4 stars
14
3 stars
10
2 stars
9
1 stars
29
Haven House Costs & Pricing
Haven House offers competitive pricing for its accommodations when compared to Bexar County and the broader Texas market. For a studio apartment, Haven House's monthly fee of $3,550 is slightly lower than both the county average of $3,708 and the state average of $3,758. In the one-bedroom category, however, Haven House's rate of $3,909 exceeds the county's more affordable option at $3,506 but remains in line with Texas's overall average of $3,761. The two-bedroom units at Haven House are priced at $4,250 - higher than Bexar County's average of $3,962 yet competitively positioned against Texas's state mean of $4,215. Overall, these costs reflect Haven House's quality offerings amidst varying local and state economic conditions.
Floor plans
Haven House
Bexar County
Texas
Studio
$3,550
$3,708
$3,758
1 Bedroom
$3,909
$3,506
$3,761
2 Bedrooms
$4,250
$3,962
$4,215
Overall Review of Haven House
common12 reviews mention this
Some staff are described as helpful
Residents describe certain staff members as kind and supportive.
Several residents say they felt looked after by staff, including people who help them find next steps, keep them focused, or provide guidance and support. A number of reviews also mention respectful, attentive interactions and say help is available if someone is willing to work the program. Some residents describe specific positive experiences with intake, outreach, volunteering, or the dental and care team during a health need.
caveat15 reviews mention this
Other staff are criticized for behavior
Some residents report rude or unfair treatment by staff.
Alongside positive experiences, multiple reviews criticize staff conduct, describing rudeness, bullying, and disrespect from certain employees or security. A recurring concern is that residents feel they are not being heard or helped quickly, including frustration with phone calls, missed responses, and long waits. Several reviews also describe issues tied to property handling, rules being applied in ways residents considered harsh, and dissatisfaction with how certain situations were managed.
common10 reviews mention this
Meals, shelter, and daily essentials help
Residents commonly mention receiving meals and shelter support.
Many reviews say the program provided basic stability such as meals, a place to sleep, and related essentials like showers and laundry. Some residents credit the food and access to charging phones or other on-site help as part of getting through a difficult period and moving toward housing. At the same time, a smaller set of reviews dispute the quality or safety of the food and the cleanliness of conditions, including complaints about dirty environments and health impacts.
caveat14 reviews mention this
Safety and cleanliness concerns come up
Multiple reviews describe unsafe or unsanitary conditions.
Residents repeatedly raise concerns about safety, including reports of theft, bullying, disorder, and incidents that made them feel unsafe on campus. Cleanliness is another recurring issue, with reviews mentioning dirty environments, mold or mildew in bathrooms and showers, and ventilation or facility conditions that residents felt were unhealthy. Some reviews also describe overcrowding or chaotic conditions that increase stress and reduce a sense of security.
caveat9 reviews mention this
Access rules and availability frustrate people
Reviews frequently mention barriers to getting in or staying enrolled.
Several reviews describe difficulty accessing services, including problems getting information, trouble getting into the program when beds are limited, or confusing or changing rules about eligibility. A number of residents also mention strict scheduling and enforcement, such as wait times for key services, bans after missed appointments, or limits tied to length of stay. Others describe being separated from family members or directed toward different areas of the facility, which they felt interfered with their situation.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Board and Care Home
Transportation
San Antonio International (3 miles away)
Nearby Places of Interest
This part of San Antonio, Texas, offers a diverse range of amenities and services that cater to senior living needs. With multiple restaurants nearby such as Alamo Cafe and Max & Louie's New York Diner, residents will have plenty of dining options to choose from. Places of worship like Abiding Presence Lutheran Church and Northrock Church provide spiritual support for those who value their faith. Access to physicians such as TruOrtho and Sonterra Dermatology ensures quality healthcare is readily available. Nearby pharmacies like Walgreens and CVS Pharmacy make getting medications convenient. For entertainment, theaters like Regal Northwoods offer a variety of movies for leisurely enjoyment. Transportation options including Landmark Aviation and Southwest Airlines Cargo make traveling accessible for visiting family or friends. Overall, this area provides a vibrant community with essential services for seniors looking to settle down in San Antonio.
Restaurants
Alamo Cafe (0.4 miles)
Max & Louie's New York Diner (0.9 miles)
Sideliners Grill (1.6 miles)
Chili's Grill & Bar (2.1 miles)
Little Woodrow's (2.6 miles)
Eggspectation (2.9 miles)
Chama Gaucha Brazilian Steakhouse (3 miles)
Places of Worship
Abiding Presence Lutheran Church (0.4 miles)
Northrock Church (2.6 miles)
Community Bible Church (2.8 miles)
Hope Church (3 miles)
Church of Jesus Christ of Latter Day Saints (3.1 miles)
St George Episcopal School (4.2 miles)
Physicians
Adhd Clinic Of San Antonio (1.1 miles)
North Central Federal Clinic (2.3 miles)
TruOrtho (2.9 miles)
Neurosurgical Associates (2.9 miles)
Sonterra Dermatology (2.9 miles)
Kind Clinic (3.1 miles)
San Antonio Kidney Disease Center (3.2 miles)
Pharmacies
Walgreens (1.6 miles)
CVS Pharmacy (1.9 miles)
Walgreens (2.5 miles)
CVS Pharmacy (3.3 miles)
CVS Pharmacy (3.6 miles)
Walgreens (3.8 miles)
Walgreens (3.9 miles)
Theaters
Regal Northwoods (2.3 miles)
Alamo Drafthouse Park North (4 miles)
Alamo Drafthouse Stone Oak (5.8 miles)
Transportation
Landmark Aviation (2.5 miles)
Skyplace Center (2.5 miles)
Southwest Airlines Cargo (2.8 miles)
American Airlines (3 miles)
San Antonio International Airport (SAT) (3.1 miles)
Haven House offers competitive pricing for its accommodations when compared to Bexar County and the broader Texas market. For a studio apartment, Haven House's monthly fee of $3,550 is slightly lower than both the county average of $3,708 and the state average of $3,758. In the one-bedroom category, however, Haven House's rate of $3,909 exceeds the county's more affordable option at $3,506 but remains in line with Texas's overall average of $3,761. The two-bedroom units at Haven House are priced at $4,250 - higher than Bexar County's average of $3,962 yet competitively positioned against Texas's state mean of $4,215. Overall, these costs reflect Haven House's quality offerings amidst varying local and state economic conditions.
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Home health care aides provide vital medical and non-medical support to individuals at home, assisting with daily living activities and promoting emotional well-being, while the demand for these services increases due to an aging population. Families benefit from in-home care's flexibility and cost-effectiveness but face challenges like scheduling consistency and caregiver turnover.
Haven House photos
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Board and Care Home
San Antonio International (3 miles away)
Attentive staff and engaging activities.
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