Emeritus At Amber Oaks

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  • Interior

    A cozy bedroom with a wooden bed, red lamp, and decorative greenery.

  • Decor

    A cozy dining area with multiple tables and patterned chairs, decorated with framed pictures on the walls.

  • Living Room

    A modern living room with a wall-mounted TV and stylish decor.

  • Bedroom

    A cozy bedroom featuring a dresser adorned with a candle, flowers, and a 'HOME' sign.

  • Dining

    An empty dining area with neatly arranged tables and chairs, decorated with artwork and plants.

  • Artwork

    A spacious dining room with elegantly arranged tables and chairs, adorned with chandeliers and artwork on the walls.

  • Seating

    A cozy interior with a wooden dresser and small table adorned with flowers.

Emeritus At Amber Oaks

4415 Rio D Oro, San Antonio, TX 78233

For more information about senior living options: (844) 490-3973

3.5 from 37 reviews
5 stars
20
4 stars
4
3 stars
0
2 stars
0
1 stars
13

Assisted Living Respite Care

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    Overall Review of Emeritus At Amber Oaks

    Pros

    • pro The staff were first-rate.
    • pro The facility is well managed, maintained and kept very clean.
    • pro The staff have the residents' best interests at heart.
    • pro The staff are professional, kind and excellent.
    • pro The place is clean, homey, quiet and peaceful.
    • pro The staff are loving and caring.
    • pro Camino Real is the best assisted living for the money.
    • pro The staff are absolutely dedicated to providing a quality home environment.

    Cons

    • pro The facility did not assist a resident after a fall for several hours.
    • pro Alerts on residents' devices went unanswered.
    • pro The doorbell to the facility was never working.
    • pro Staff told the resident she would be charged for any assistance.
    • pro The staff were often unavailable.
    • pro A staff member demanded that family members handle laundry and trash.
    • pro Beds provided were two different sizes and not replaced when requested.
    • pro There was a severe roach infestation and overall poor cleanliness.
    • pro The facility was shut down by the state due to safety concerns, leaving residents waiting for transfer.
    • pro Management and staff were accused of mismanagement and mistreatment.

    Review

    The collection of reviews about Camino Real / Brookdale Camino Real presents a wide and sometimes jarring spectrum of experiences. On one end, families and residents describe a setting that feels warm, well maintained, and run by devoted staff who genuinely care. On the other end, a substantial number of accounts allege safety lapses, neglect, and systemic mismanagement. Taken together, the feedback paints a picture of a facility that can be a source of comfort and community for some, while for others it has become a source of frustration, fear, and disappointment.

    Several reviewers highlight highly positive experiences. Families note first-rate, kind staff who seem attentive and compassionate toward residents. Names like Emily, Tammy, Sylvia, Nee, Nicole, Roland, and Aurora recur as examples of staff who went above and beyond, offering help, warmth, and reliable communication. These accounts describe a clean, well-managed environment where residents are treated with respect, where the atmosphere feels welcoming and home-like rather than clinical, and where administrators work to upgrade rooms and enhance amenities. For some residents, the facility is described as quiet, peaceful, and loving, with clean spaces, good food, and a sense of community among residents and staff. One reviewer even says their family member has been happy for years, and several others mention being impressed enough to consider Camino Real for themselves or their loved ones.

    There are also accounts from family members who visited frequently and found the facility to be a positive place for their loved ones. In these testimonies, the staff's professionalism and dedication are repeatedly praised, and the environment is described as inviting and safe. Some reviewers emphasize that the building is well cared for, with upgrades in progress or recently completed that improve the living experience. There are stories of residents forming friendships with staff, of staff who stay engaged with activities, and of families feeling reassured by the care their loved ones receive. For many, the experience aligns with what they expect from a supportive assisted living community and provides a sense of relief that their relative is in capable hands.

    However, a substantial volume of feedback counters these positive impressions with serious concerns. Several reviews allege that residents experience neglect or insufficient responses to emergencies. One account describes a fall that went unassisted for hours, with an alert system that supposedly goes unanswered and a doorbell that doesn't work, creating an alarming sense of vulnerability for residents. Other reviewers recount being told there would be a charge for assistance or that staff were not readily available when help was needed. There are mentions of laundry and trash duties being shifted onto family members due to policies interpreted as "assisted living" unloads, and repeated complaints about bed replacements and mismatched mattresses or bedding that fail to meet residents' needs. These issues collectively raise questions about the facility's operational capacity and its commitment to timely, resident-centered care.

    Safety and compliance concerns appear repeatedly in several accounts. A few reviewers describe roach infestations and other sanitation problems, and one comment explicitly claims that the state closed the facility due to an infestation. There are references to alarms being disarmed, elevators not in compliance, and medications being mismanaged, all of which contribute to a sense of risk and mistrust. The tone of some reviews suggests frustration with communication and follow-through when problems are reported, and in a number of cases families describe feeling brushed off or told conflicting information, which compounds anxiety about their loved ones' well-being.

    There are also dramatic anecdotes about the facility's operational status and its public narrative. One reviewer claims the place was closed by the state in late October due to a severe roach infestation, with subsequent stories of promises to reopen that never materialized, leaving residents and families confused and displaced. Another speaker describes being trapped in a nursing home after the facility allegedly shut down, awaiting a return that did not come for weeks or months. These stories convey not just dissatisfaction but a profound disruption in residents' lives and a sense of broken trust between the facility, residents, and their families.

    Amid these divergent experiences, several voices emphasize what appears to be a core tension within the community: moments of genuine care and professional, attentive service overshadowed by episodes of neglect, miscommunication, and safety concerns. Positive comments frequently celebrate the kindness, patience, and responsiveness of particular staff members and the overall atmosphere of care when things go well. Negative comments, by contrast, spotlight systemic issues - alarm failures, inadequate assistance, inconsistent leadership, and situations that leave residents vulnerable. The contrast is stark and persistent across the reviews, suggesting that individual experiences at Camino Real can vary dramatically depending on staff, management, and perhaps even the specific shift or floor.

    In the end, the range of experiences shared here suggests a facility that has the potential to be a supportive, comfortable home for seniors when well-managed and well-staffed, but which also carries significant risks when operations falter. Families and prospective residents would likely benefit from speaking with multiple current residents and families, requesting transparent information about safety systems, recent health inspections, staffing levels, and ongoing maintenance plans. Verifying the current status of the facility's operations, particularly regarding safety, cleanliness, and medication practices, would be crucial before making any decisions. The stories collectively encourage a careful, thorough investigation to understand what life at Camino Real might look like for a given individual.

    Features

    Housing

    • 205 resident community capacity 205 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • San Antonio International (4 miles away) San Antonio International (4 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Emeritus At Amber Oaks is an assisted living community located in San Antonio, TX, offering respite care for seniors who need temporary assistance. Our community provides a wide range of amenities and care services to ensure the comfort and well-being of our residents.

    Our residents can enjoy the convenience of on-site amenities such as a beauty salon, cable or satellite TV, a computer center, a fitness room, and a gaming room. We also have beautiful outdoor spaces and gardens where residents can relax and socialize. Our dining room offers restaurant-style dining with delicious meals prepared by our staff, accommodating special dietary restrictions.

    In terms of care services, we provide 24-hour call systems and supervision to ensure the safety of our residents at all times. Our compassionate staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We offer medication management services to ensure that each resident's medication needs are monitored and taken care of properly. Additionally, we have a mental wellness program in place to support the emotional well-being of our residents.

    To enhance the quality of life for our residents, we offer a variety of activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our concierge services are available to assist with any additional needs or requests.

    Located in a convenient area in San Antonio, there are numerous nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and places of worship that provide easy access for our residents.

    At Emeritus At Amber Oaks, we strive to create a comfortable and supportive community where seniors can thrive while receiving the care they need.

    Nearby Places of Interest

    Cafes

    • La Media Luna Cafe (1.5 miles)
    • Starbucks (2.9 miles)
    • Theory Coffee Company (3.9 miles)
    • Starbucks (4.5 miles)
    • Kung Fu Tea (4.7 miles)
    • Starbucks (6 miles)
    • Habibi Cafe (6.3 miles)

    Pharmacies

    • H-E-B Pharmacy (1.6 miles)
    • Walgreens (1.6 miles)
    • CVS Pharmacy (2.5 miles)
    • Worldwide Clinical Trials (2.6 miles)
    • CVS Pharmacy (2.9 miles)
    • CVS Pharmacy (3.3 miles)
    • Walgreens (3.6 miles)

    Physicians

    • Medical Center Ophthalmology Associates (2.4 miles)
    • Northeast Pediatric Associates (2.7 miles)
    • Drs Bloom & Lynch/Vision Source (2.9 miles)
    • Northeast Internal Medical Associates (3.3 miles)
    • Adhd Clinic Of San Antonio (3.3 miles)
    • Northeast Prohealth (3.3 miles)
    • Conviva Care Center Live Oak (3.5 miles)

    Restaurants

    • In-N-Out Burger (2.9 miles)
    • Raising Cane's Chicken Fingers (3.4 miles)
    • McDonald's (3.5 miles)
    • Sideliners Grill (3.7 miles)
    • BJ's Restaurant & Brewhouse (3.8 miles)
    • Olive Garden (3.8 miles)
    • Whataburger (4.1 miles)

    Parks

    • Comanche Lookout Park (3.1 miles)
    • Converse Park Playground (4.9 miles)
    • Lou Karden Memorial Park (5.1 miles)
    • Converse City Park (6.3 miles)

    Places of Worship

    • Church of Jesus Christ of Latter Day Saints (3.5 miles)
    • Hope Church (4.2 miles)
    • Abiding Presence Lutheran Church (4.7 miles)
    • Community Bible Church (4.8 miles)
    • Northrock Church (5.9 miles)

    Transportation

    • Skyplace Center (4 miles)
    • American Airlines (4.5 miles)
    • San Antonio International Airport (SAT) (4.5 miles)
    • Terminal A (4.5 miles)
    • Terminal 1 Arrivals (4.5 miles)
    • Rental Car Center (4.5 miles)
    • Southwest Airlines Cargo (4.8 miles)

    Theaters

    • Regal Northwoods (5.1 miles)
    • Alamo Drafthouse Park North (6.3 miles)

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