Dove Tree Ranch

Pros

• The Ranch at Dove Tree is described as life-saving and transformative for many clients.
• The staff, including counselors, RA's, and the medical team, are praised for their dedication, professionalism, and genuine care.
• Priscilla Washington is described as incredible, patient, and kind by a reviewer.
• The food at the facility is described as phenomenal.
• The environment at Dove Tree is calm, safe, and healing.
• The program provides tools and life skills that help clients navigate recovery and re-enter the real world.
• The alumni program keeps graduates connected to a sober community.
• The Ranch is highly recommended for anyone seeking help with addiction.
• Staff such as Katrina and Josh are noted for their dedication and authentic passion for helping those struggling.

Cons

• Priscilla did nothing after the assault and the aggressor remained at the center.
• The son was denied a phone call to contact his family.
• The center is described as not protecting its patients.
• The staff are portrayed as not caring about the patient's safety.
• The review implies the facility failed to take appropriate action to ensure safety.

Review

A chorus of voices comes together around The Ranch at Dove Tree, presenting a complex portrait of a facility that has helped many people on their path to sobriety while also facing at least one troubling account of safety concerns. On one end, several reviewers describe a life-changing program filled with care, structure, and community. On another, a parent recounts a harrowing experience in which their son was assaulted by another patient, an incident they say was mishandled by a counselor, leaving the son without timely protection or connection to family. Taken as a whole, the collection of experiences paints a place that many regard as life-saving and deeply supportive - yet not without serious questions raised about safety and responsiveness in specific moments.

Across the positive reviews, the overarching message is that Dove Tree Ranch can be transformative. Multiple residents and family members insist that the program provides essential tools, insight, and a pathway to lasting sobriety. Phrases like "This place saved my life," "the Ranch saved my life," and "the staff and counselors were amazing" recur with sincere emphasis. Several authors credit the facility with giving deep, practical guidance that translates into real-world changes, such as healthier routines, improved coping skills, and the ability to navigate life after treatment. The sense of hope and renewal is a common thread, underscored by testimonials of successful sobriety, with some reviewers noting months and even years of continued abstinence after their stay.

Within the roster of staff, certain names stand out as consistently praised for their impact. Priscilla Washington, in particular, appears as a polarizing figure: many reviews celebrate her as incredibly patient, kind, and creative - "always willing to think outside the box," helping people feel understood, and assisting with setting realistic expectations. One reviewer explicitly attributes a life-changing experience to Priscilla and describes feeling supported and not judged. Yet, a separate account alleges a troubling interaction in which Priscilla did not remove an aggressive resident or facilitate a timely phone call for a patient in distress, prompting strong disappointment and concern. The contrast highlights how individual experiences with staff can diverge, underscoring the importance of consistent safety protocols alongside compassionate care.

Beyond Priscilla, other team members receive high praise for their dedication and warmth. Jewels is repeatedly described as fantastic, with notes of genuine care and encouragement. Katrina and Josh are highlighted as especially devoted, with reviewers thanking them for going "above and beyond" to secure help, empathy, and practical support. Jamie emerges as a standout counselor for many, with several accounts crediting her for changing perspectives, offering encouragement, and providing the kind of guidance that helps people stay committed to their sobriety. The appreciation isn't limited to counselors alone; many reviews commend the entire clinical staff, treatment teams, and even the residents who work as RA's and maintenance personnel, all described as part of a cohesive, supportive ecosystem.

The program's structure and environment are frequently cited as key ingredients in its effectiveness. Reviewers describe a safe, calm, and healing atmosphere, with a clear continuum of care that can include detox, inpatient treatment, and IOP (intensive outpatient) options. The experience is further enriched by a strong sense of community - an alumni network that keeps people connected to sober living and peer support even after discharge. Comments about the daily routines, the group sessions, and the one-on-one counseling convey a comprehensive approach to addressing both addiction and co-occurring mental health concerns. The facility's accommodations - comfortable beds, well-maintained living quarters, and even notable praise for the food - also appear to contribute to a positive experience.

Several reviews emphasize humility, accountability, and personal growth as outcomes of the program. Language such as "giving me the tools and connections to help me continue to be successful after leaving" and "the tools you need to get right" point to practical, long-term benefits. Some reviewers express gratitude for the way staff meet each client "right wherever you are," tailoring support to fit individual needs. The sense of inclusivity - recognizing diverse backgrounds and beliefs while pursuing a shared goal of sobriety - contributes to a feeling that Dove Tree is not just about detox or treatment in a vacuum, but about building a sober life and a supportive network.

In sum, the collection of experiences presents The Ranch at Dove Tree as a place of profound impact for many individuals and families. For some, it is a lifeline that provides safety, guidance, and lasting sobriety, with staff members who are described as compassionate, dedicated, and capable of changing lives. For others, it is a place where concerns about safety and responsiveness must be earnestly addressed, particularly around incidents of participant harm and the handling of those events. Taken together, the reviews convey a powerful message: Dove Tree has the potential to save lives and create a strong, supportive community, but like any treatment setting, it must remain vigilant about safety, accountability, and the consistency of care across all staff and situations. If you or a loved one are considering this center, the stories suggest that the program can offer genuine hope, structured pathways to recovery, and a network of caring professionals - alongside a few cautions to investigate and discuss openly with the treatment team.

Restaurants

• Stars & Stripes Drive-In Theatre (6.7 miles)
• Sonic Drive-In (7.7 miles)
• Panda Express (8.1 miles)
• Chick-Fil-A (8.1 miles)
• Two Docs Brewing (8.2 miles)
• Pancake House (8.2 miles)
• Blue Sky Texas (8.3 miles)

Physicians

• Community Health Center of Lubbock (6.9 miles)
• NorthStar Medical Center (8 miles)
• Orthopaedic Hand & Surgery Center (8 miles)
• Advanced Urology Associates (8 miles)
• Cardiologists of Lubbock (8.1 miles)
• Parkway Community Health Center (8.3 miles)
• Texas Tech Physicians-Pediatrics (8.5 miles)

Parks

• Mackenzie Park (7.5 miles)
• Tech Terrace Park (9.5 miles)

Pharmacies

• Amigos Pharmacy (7.7 miles)
• Amigos (7.7 miles)
• CVS Pharmacy (8.1 miles)
• United Coalition Pharmacy (8.1 miles)
• Walgreens (8.3 miles)
• UMC Outpatient Pharmacy (8.6 miles)
• CVS Pharmacy (8.8 miles)

Hospitals

• Lubbock Heart Hospital (8.2 miles)
• UMC Outpatient Surgery (8.6 miles)
• UMC: Nuclear Medicine (8.7 miles)
• Covenant Children's Hospital (9.5 miles)
• Covenant Children's Emergency Room (9.5 miles)
• Covenant Specialty Hospital (9.5 miles)

Cafes

• Starbucks (8.3 miles)
• Monomyth Coffee (8.6 miles)

Places of Worship

• Saint E's - Hanley Hall (8.6 miles)
• Catholic Diocese of Lubbock (8.8 miles)

Theaters

• Alamo Drafthouse Lubbock (8.9 miles)
• TTU - SUB - Allen Theatre (8.9 miles)