Brookdale Longview

Pros

• The facility offers a great view, is affordable, and is well-managed, providing a positive overall experience.
• Brookdale Longview has welcoming and knowledgeable staff who make residents and family members feel like part of a family.
• Residents enjoy clean, updated apartments with comfortable amenities, including kitchenettes and private bathrooms.
• A variety of activities are available for residents, contributing to an engaging and enjoyable environment.
• The food served at Brookdale is highly appreciated by residents for its quality.
• Staff members are described as friendly, respectful, and willing to go the extra mile in providing care.
• The community layout is well-organized with ample common spaces that are consistently clean and inviting.
• Residents report feeling safe and happy in their new environment, easing the transition from home to assisted living.

Cons

• The facility failed to administer required medications to a resident, which negatively impacted their health.
• The reviewer submitted documents for an investigation regarding care issues but has not received any response.
• The food served at the facility is excessively salty, which is not suitable for older residents.
• There has been a significant turnover of staff, causing concern about care consistency.
• A visitor noted that during their tour, there were very few residents visible and expressed that their loved one enjoys being active.
• Limited staffing on the floor raised concerns about adequate attention for residents.
• Options for meals have become limited since the lockdown, affecting dining experiences for residents.
• One individual mentioned that the cost of living in the facility was too high compared to other options they considered.

Review

Brookdale Longview has garnered mixed reviews from visitors and families of residents, showcasing both positive experiences and significant concerns surrounding medical care. Many reviewers express their appreciation for the facility's overall environment, emphasizing its cleanliness, welcoming staff, and appealing layout. The facility offers a variety of amenities such as studio apartments with kitchenettes, communal dining areas, activity rooms, and spaces for relaxation like courtyards and a theater. Reviewers have noted that the apartments are comfortable and well-kept, creating an inviting atmosphere for newcomers.

Several family members highlighted the attentive nature of the staff at Brookdale Longview. They described staff members as knowledgeable, friendly, and genuinely caring about the well-being of residents. These qualities foster a familial environment that many believe aids in making transitions to assisted living smoother for both residents and their families. Activities such as arts and crafts sessions, bingo games, shopping excursions, and tea times were mentioned as valuable offerings that provide engagement opportunities for residents. This focus on social interaction appears to significantly contribute to the overall happiness of those living within the community.

However, amidst these positive comments are serious concerns regarding medical care at Brookdale Longview. A touching account from one reviewer who had previously placed their father in the facility raised alarming issues related to medication management. They reported that despite paying substantial monthly fees exceeding $1,000 under the assumption that adequate medical services would be provided, their father did not receive essential medications as prescribed by his doctor. This troubling revelation prompted them to investigate further into their father's health changes—leading to a distressing discovery about lapses in care that they had initially dismissed.

The reviewer went on to express dissatisfaction with Brookdale’s lack of response after submitting documents requesting an investigation into these matters—a frustration shared by others who feel compelled to advocate for more stringent oversight within assisted living facilities like Brookdale Longview. While most reviewers acknowledged that staff appeared generally caring and competent in numerous aspects of resident care—such as daily medication administration—several commenters urged families to remain vigilant regarding their loved ones' healthcare management.

On a lighter note concerning daily life within Brookdale Longview, many reviewers praised the quality of food served at the facility. Residents expressed satisfaction with meal options available during communal dining times; feedback indicated that meals were often freshly prepared and enjoyable—a critical factor considering dietary needs among older adults. Nevertheless, some mentions highlighted excessive saltiness in certain dishes—a potential health concern particularly pertinent when catering to seniors requiring low-sodium diets.

Ultimately, while many families experienced comfort in knowing their loved ones were surrounded by friendly staff engaged in encouraging activities at Brookdale Longview, the apprehensions raised regarding critical healthcare issues cannot be overlooked. Families navigating assisted living decisions are reminded of how essential it is to actively check on relatives’ well-being continually while staying informed about quality assurance practices underlying any chosen community’s offered services—particularly where health-related matters are concerned. Ensuring transparency between family members and facility leaders is paramount; only then can trust build around these vital roles played in supporting the elderly population's needs effectively.

This part of Longview, Texas, offers a variety of amenities and services that cater to seniors. With multiple physicians and dermatologists nearby, medical care is easily accessible. There are also several places of worship for spiritual fulfillment, hospitals for emergencies, and pharmacies for medication needs. Additionally, there are numerous dining options ranging from fast food to sit-down restaurants, as well as cafes for a relaxing cup of coffee. For entertainment, there are theaters nearby for movies and parks for outdoor recreation. Overall, this area provides a convenient and well-rounded environment for senior living in Longview.

Physicians

• Adolescent Care Team (0.3 miles)
• East Texas Ear, Nose, & Throat (0.3 miles)
• Longview Dermatology (0.3 miles)
• Wallis Dermatology Associates (Doctor Circle Location) (0.3 miles)
• Dr Plan (0.4 miles)
• Sita Mahalakshmi Devulapalli (0.4 miles)
• Dermatology & Skin Cancer Clinic PA (0.4 miles)

Places of Worship

• Mobberly Baptist Church (0.3 miles)
• St Mary's Catholic Church (0.9 miles)
• Longview Christian Church (1.7 miles)

Hospitals

• Longview Regional Medical Center (0.5 miles)
• Wellness Professionals Advisors (1.3 miles)

Pharmacies

• Walmart Pharmacy (0.6 miles)
• QVL Phamacy Holdings (0.6 miles)
• Med-Shop Total Care Pharmacy (0.7 miles)
• Walgreens (0.7 miles)
• CVS Pharmacy (0.9 miles)
• Super 1 Foods (2.1 miles)

Restaurants

• Chick-Fil-A (0.6 miles)
• Jack In The Box (0.7 miles)
• Wendy's (0.7 miles)
• Whataburger (0.7 miles)
• Jersey Mike's (0.8 miles)
• Taco Bueno (0.8 miles)
• Salsarita's Fresh Mexican Grill (0.8 miles)

Cafes

• Panera Bread (0.8 miles)
• Starbucks (0.8 miles)
• Nanny Goat's Cafe & Feed Bin (1.7 miles)
• Starbucks (2 miles)

Theaters

• Longview STM 14 & RPX (0.8 miles)
• AMC Longview 1 (1.5 miles)

Parks

• Akin Park (1 miles)