Treviso Transitional Care

Pros

• Some staff members truly care about the residents and their well-being.
• The activities director, nurse practitioner, and therapy department are great assets to the facility.
• The physical therapy offered at the facility is very good and beneficial for residents.
• Some of the floor nurses and CNAs provide attentive care to residents.
• The receptionist and head nurse are noted as being excellent and helpful.
• The facilities are described as clean, attractive, and comfortable.

Cons

• The facility is understaffed and does not properly care for residents, often leaving them in soiled clothing for hours.
• Management shows a lack of compassion towards both residents and employees, with complaints being minimized or ignored.
• Residents frequently go without baths for days, leading to poor hygiene and discomfort.
• The food provided does not accommodate special dietary needs, such as diabetic menus, and is deemed unappetizing.
• The nursing staff appears lazy and overwhelmed, resulting in inadequate patient care.
• Call lights often go unanswered for extended periods, reflecting neglect of resident needs.
• Residents are placed in uncomfortable living conditions discouraging family visits, such as rooms with insufficient seating.
• Some staff members perform poorly and show a lack of professionalism by complaining about their work responsibilities.

Review

The reviews of the healthcare facility reveal a deeply troubling reality that contrasts sharply with its modern appearance. While the building itself is relatively new and could serve as an excellent environment for care, many families have reported disconcerting experiences regarding the overall quality of care provided to residents. Multiple reviewers express significant dissatisfaction with staff shortages, inadequate personal hygiene practices, insufficient meal options for specialized diets, and overall neglect in addressing resident needs.

Many families have highlighted severe issues surrounding patient hygiene, with instances where residents were left unbathed for days on end. One reviewer recounted their father going three consecutive days without a bath after strenuous rehabilitation sessions, only for their mother to be told falsely that he had already received one. Another described how an aunt returned home smelling terrible and looking unkempt, with matted hair and untreated health issues such as ingrown toenails and dry skin. This neglect not only fosters discomfort among residents but also raises serious concerns about infection control and general well-being.

Moreover, reviews illustrate a pattern of understaffing leading to overworked employees who struggle to meet the basic needs of the residents. Call lights often go unanswered for extended periods—one review mentioned a wait time of 14 minutes before assistance was rendered for a bowel movement. This level of inattentiveness contributes to feelings of helplessness among residents who depend on caregivers for everyday tasks such as changing clothes or attending to personal hygiene.

While there are commendable staff members—such as some floor nurses, therapy personnel, and the activities director—the review consensus points toward a glaring lack of compassion from management. In one alarming instance, the Director of Nursing referred to a patient in derogatory terms, suggesting a culture within the management hierarchy that does not prioritize the dignity and respect owed to vulnerable residents. This lack of empathy extends beyond mere words; it manifests in actions—or rather, inactions—that affect resident quality of life profoundly.

The physical therapy department has received praise from several reviewers who noted its effectiveness; however, this positive aspect seems overshadowed by complaints about other facets of care that appear wholly inadequate. Notably concerning is how food service falls short for residents with specific dietary requirements; diabetic patients are left without appropriate meal options while being served unappetizing dishes that would not even be fit to feed pets. Such negligence could jeopardize health outcomes significantly.

Furthermore, underlying infrastructural issues plague this facility despite its seemingly attractive setting. Issues like broken wheelchair brakes present significant safety threats—a concern echoed multiple times throughout various reviews yet apparently ignored by upper management. With Medicare rating this facility just one star out of five—an indication that problems may be systemic—it becomes increasingly evident that urgent reforms are needed both at operational levels and within caregiver training programs directed at improving communication skills between staff members and patient families.

In conclusion, while there exist pockets of dedicated staff striving against overwhelming odds to care for their charges effectively—from nursing aides to therapists—the facility itself appears marred by mismanagement and pervasive negligence towards resident welfare. Families report feeling unheard when raising alarms regarding poor conditions or unmet needs—indicating an urgent need for oversight reform within this healthcare establishment so that all residents receive not just adequate healthcare but dignified treatment reflective of their humanity.

This part of Longview, Texas offers a convenient and accessible location with various amenities suitable for senior living. The proximity to theaters such as Longview STM 14 & RPX and pharmacies like CVS and Walmart Pharmacy provides easy access to entertainment options and healthcare services. Additionally, there are several reputable physicians' offices nearby including August Wallace Eyecare Associates and Longview Dermatology for medical care. With a variety of restaurants ranging from fast food chains like McDonald's to sit-down establishments like Salsarita's Fresh Mexican Grill, residents have dining options to suit their preferences. The presence of places of worship such as Mobberly Baptist Church and hospitals like Longview Regional Medical Center adds a sense of community and peace of mind for seniors in the area. Overall, this neighborhood in Longview is a well-rounded and convenient choice for senior living.

Theaters

• Longview STM 14 & RPX (0.3 miles)
• AMC Longview 1 (1.7 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walmart Pharmacy (0.5 miles)
• Walgreens (0.8 miles)
• QVL Phamacy Holdings (0.8 miles)
• Med-Shop Total Care Pharmacy (0.8 miles)
• Super 1 Foods (2.9 miles)

Physicians

• August Wallace Eyecare Associates (0.4 miles)
• Theesfeld Daniel M D (0.8 miles)
• Longview Occupational Medicine (0.9 miles)
• Longview Dermatology (0.9 miles)
• Wallis Dermatology Associates (Doctor Circle Location) (0.9 miles)
• Adolescent Care Team (0.9 miles)
• Longview Ophthalmology Associates (0.9 miles)

Restaurants

• Panda Express (0.5 miles)
• McDonald's (0.5 miles)
• Salsarita's Fresh Mexican Grill (0.6 miles)
• Taco Bueno (0.6 miles)
• Jersey Mike's (0.6 miles)
• Whataburger (0.7 miles)
• Chick-Fil-A (0.7 miles)

Cafes

• Starbucks (0.5 miles)
• Panera Bread (0.8 miles)
• Starbucks (2.2 miles)
• Nanny Goat's Cafe & Feed Bin (2.4 miles)

Places of Worship

• Mobberly Baptist Church (0.5 miles)
• St Mary's Catholic Church (1.3 miles)
• Longview Christian Church (2.2 miles)

Hospitals

• Longview Regional Medical Center (1.1 miles)
• Wellness Professionals Advisors (1.8 miles)
• Brentwood Outreach Center (2.7 miles)

Parks

• Akin Park (1.7 miles)