Kingfisher Senior Living D.B.A. Ella Springs Senior Living in Houston, TX
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16700 Ella Boulevard, Houston, TX 77090
For more information about senior living options: (844) 490-3973
Steve is described as very helpful with an excellent demeanor. The staff direct residents to available resources and support. Brenda is praised for going above and beyond to facilitate quick move-in. The owners personally run the home, rather than a management company. Ella Springs arranged transportation for a tour when needed. Staff have been helpful in setting up rooms, coordinating doctor appointments, and keeping families informed about health. Residents praise the food and the friendly, attentive staff. Residents look forward to the in-house physical therapy program. The executive director and owners are fantastic; residents love waking up there. Ella Springs is described as an amazing community where staff go above and beyond. The memory care director Patrick treats residents with dignity and respect; the care is excellent. The facility is beautiful, clean, and welcoming; staff are friendly and professional.
A reviewer warned against placing a loved one in the memory care unit, citing severe understaffing (two caretakers for 20 residents) and repeated verbal abuse, including 17 hours with no check-ins and a pillow saturated with urine. The manager and staff are described as extremely rude and as hanging up on callers. The staff are described as neglectful, failing to change diapers, treat bedsores, or keep tables clean. Basic needs are reportedly unmet, with clothes not washed regularly, no toilet paper provided, and residents not bathed regularly; medications are misplaced or mislabeled. The facility is said to provide only minimum care, be poorly staffed, and have multiple complaints of neglect and medication mismanagement. There are reports of wrong pills given to patients by incompetent staff, with sleeping pills dispensed from the med cart. Families reportedly use monitoring devices to observe care, and staff allegedly block or knock over those devices. They were accused of luring families with the lowest monthly rate and then moving residents to higher rates quickly. The night shift is described as hit or miss.Kingfisher Senior Living, doing business as Ella Springs Senior Living in Houston, is best suited for families seeking an intimate, owner-operated environment where hands-on leadership and direct access to decision-makers shape daily care. This community rewards those who prize a warm, home-like atmosphere, strong engagement through activities, and a memory-care program guided by dedicated staff. It fits families who want responsive service, clear communications, and a hands-on approach from the owners and executive team. Those who prioritize a rigid, corporate-style structure or a facility that reliably accepts Medicaid may want to explore alternatives.
Pros are anchored in personal accountability and visible leadership. The owner-operated model translates into unusually accessible, proactive service, with staff members who are praised for their helpful, knowledgeable demeanor. Families repeatedly highlight fast responses, detailed guidance through enrollment, and ongoing involvement from Brenda, the manager, and Steve, a standout point person who coordinates tours, move-in logistics, and health appointments. The campus also earns points for in-house amenities that support independence and activity - physical therapy on site, frequent events, and a sense that residents are genuinely cared for. The environment feels polished, clean, and welcoming, with staffing that many families perceive as friendly and attentive.
However, the memory-care component becomes the fulcrum on which many judgments pivot. Several reviews describe serious concerns about staffing ratios and quality of care in memory care. Reports range from under-staffing on weekends to disturbing incidents of neglect and inappropriate handling, including medication mismanagement and discomfort for residents. These accounts conflict with glowing reminiscences about Patrick, the memory-care director, who is praised by some families for dignity-based care and thoughtful programming. The tension here is real: when memory care needs escalate, experiences vary dramatically between shifts, staff members, and the individual unit, making reliability a critical question for families to resolve before committing.
That divergence between memory-care experiences and the rest of Ella Springs' strengths is what ultimately shapes decisions. On the plus side, when memory care goes well, the program is described as engaging, with meaningful daily regimens, respectful treatment, and strong leadership oversight from Patrick. Outside memory care, the community shines in other areas: vibrant activity calendars, homey atmosphere, delicious meals according to many residents, and a culture of staff who "go above and beyond." The direct involvement of the owners in daily operations and the willingness to accommodate inquiries during weekends or after hours further bolster confidence in the overall value proposition for non-memory-care residents or those whose memory-care needs are well-contained.
Given the mixed track record, families should consider alternatives if certain realities are non-negotiable. Those who rely on Medicaid for long-term placement may find Ella Springs unsuitable, as one reviewer noted the facility does not accept Medicaid. Prospective residents with memory-care needs that demand consistent staffing, rigorous supervision, and predictable clinical oversight may want to compare other communities with more uniform caregiver-to-resident ratios and documented quality-assurance practices. Cost transparency is another factor raised by families who experienced pricing changes; be prepared to scrutinize what is included in the monthly rate and how new levels are introduced.
For those choosing Ella Springs, practical due diligence is essential. Visit with a focused checklist: observe caregiving interactions during peak hours, request a direct tour of the memory-care unit and speak with Patrick about programs, staffing patterns, and incident response. Confirm the exact services included in wraparound care, review the medication management process, and ask for recent incident reports or quality-control measures. Engage Brenda and Steve early to understand move-in logistics, room selection, and health-care coordination, including how doctors' appointments are scheduled. Finally, have a candid discussion about pricing trajectory, trial periods if feasible, and contingencies if memory-care needs intensify. Ella Springs stands out for its heart-forward leadership and community spirit; the decisive question is whether the memory-care experience can meet your family's standards consistently across time.
102 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
George Bush Intercontinental (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ella Springs Senior Living, operated by Kingfisher Senior Living, is a premier assisted living community located in Houston, TX. This community specializes in providing exceptional memory care services to seniors in a comfortable and secure environment.
At Ella Springs Senior Living, residents enjoy a wide range of amenities that enhance their daily lives. The community features a beauty salon where residents can get pampered and feel their best. Cable or satellite TV is provided for entertainment purposes, and there is community-operated transportation available for convenient outings. A computer center allows residents to stay connected with loved ones and engage in online activities.
Delicious meals are served in the elegant dining room, offering restaurant-style dining experiences. A fitness room encourages physical activity and wellness among residents, while fully furnished living spaces provide comfort and convenience. For recreational purposes, there is a gaming room where residents can socialize and have fun together. Outdoor spaces such as gardens allow residents to spend time outdoors and enjoy nature.
The dedicated staff at Ella Springs Senior Living provides personalized care services 24/7. A 24-hour call system ensures that assistance is easily accessible whenever needed. Trained caregivers offer support with activities of daily living, including bathing, dressing, and transfers. Medication management is available for those who require it, along with special dietary restrictions.
To promote mental wellness, the community offers a specialized memory care program for individuals with mild cognitive impairment or memory-related conditions. Various activities are scheduled throughout the day to keep residents engaged and entertained. Concierge services are also available to cater to individual needs.
In terms of nearby amenities, Ella Springs Senior Living benefits from its convenient location within close proximity to cafes, parks, pharmacies, restaurants, places of worship, and hospitals.
Overall, Ella Springs Senior Living provides a warm and welcoming environment where seniors receive exceptional care tailored to their individual needs while enjoying an array of amenities aimed at enhancing their overall quality of life.
Kingfisher Senior Living D.B.A. Ella Springs Senior Living is located at 16700 Ella Boulevard, Houston, TX 77090 in Harris County, Texas
The features offered by Kingfisher Senior Living D.B.A. Ella Springs Senior Living are meticulously designed to support residents with dementia or Alzheimer's disease, effectively addressing their unique challenges and enhancing their quality of life. Assistance with dressing and bathing not only promotes dignity but also helps residents maintain personal hygiene, which can alleviate frustration and confusion. Medication management ensures that residents receive the correct dosages at the right times, reducing the risk of adverse effects or missed medications that could exacerbate their conditions. Meal preparation and service cater to specific dietary needs while fostering social engagement during mealtime, which is critical for emotional well-being. Activities of daily living assistance encourages independence, while 24-hour supervision ensures safety and immediate support when needed. The mental wellness program and specialized memory care programming are tailored to stimulate cognitive function and promote positive interactions, providing meaningful activities that engage the mind and spirit. Furthermore, addressing mild cognitive impairment through targeted strategies helps in maintaining residents' cognitive abilities for as long as possible, ultimately contributing to a more fulfilling life experience within a supportive environment.
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The content outlines five key early indicators of dementia, including significant memory loss and confusion about time and place, while emphasizing the need for professional evaluation and emotional support for both individuals showing symptoms and their caregivers. It encourages family members to monitor these signs closely and use online quizzes for initial awareness.
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