Neurorestorative Texas I is an assisted living community in Garland, TX.
Information last verified:
2301 West Campbell Road, Garland, TX 75044
For more information about senior living options: (866) 208-4318
4.1 from 45 reviews
5 stars
33
4 stars
2
3 stars
1
2 stars
0
1 stars
9
Overall Review of Neurorestorative Texas I
differentiator16 reviews mention this
Rehab therapy drives progress
Rehabilitation therapy is described as helping residents regain mobility and daily function.
Many residents and family members describe meaningful progress during inpatient or outpatient therapy, including getting back to walking, transfers, dressing, and other daily activities. Reviews repeatedly reference PT, OT, and speech therapy as part of the plan, and several people attribute improvements to the therapists’ work and support. This lines up with the community offering assistance with ADLs and transportation, plus meal preparation and medication management as part of day-to-day care.
common27 reviews mention this
Compassionate staff stands out
Residents and families consistently describe the staff as compassionate and attentive.
A large share of reviews focus on how kind, knowledgeable, and responsive the staff feels, including nurses, CNAs, and therapists. Several reviewers mention feeling comfortable, informed, and well cared for throughout their stay, and a few describe specific people by name. Alongside the therapy focus, residents also highlight communication and day-to-day help as key parts of the experience.
common5 reviews mention this
Clean rooms and facility
Cleanliness is repeatedly called out, including rooms that feel well kept.
Multiple reviews describe clean rooms and a generally clean facility. A few people specifically compare the room setup to a more home-like bedroom feel rather than a hospital-style space. Even some reviewers who mention other problems still keep returning to the cleanliness aspect as part of their overall impression.
common3 reviews mention this
Meals are broadly acceptable
Dining is mentioned positively, with meals arriving on time and tasting good.
Several visitors or residents mention food in a positive way, including meals that are on time and food described as not bad or even delicious. The experience seems to vary by reviewer, but positive dining comments appear alongside general impressions of routine care and a structured daily schedule. The community also includes meal preparation and special-diet handling in its care services.
caveat4 reviews mention this
Insurance and billing concerns
Some families raise concerns about insurance acceptance and billing handling.
A few reviews describe trouble with insurance coverage, including a statement that the facility does not take United Healthcare. Others mention insurance-related transitions and billing-focused issues, with one review describing disputes involving what was billed or what was covered. These comments suggest insurance coordination can be a pain point during admission or discharge.
caveat9 reviews mention this
Staffing and follow-through are uneven
Some reviews describe understaffing, communication gaps, or inadequate follow-through.
Alongside many positive comments, a separate set of reviews describe understaffing, rudeness, and insufficient attention to patients. There are also complaints about administrative handling, including billing-focused behavior, discharge planning problems, and at least one reported incident involving care equipment that resulted in an ER visit. Taken together, these reviews point to variability in staffing and responsiveness for certain situations.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
12 resident community capacity
Types of Care
Assisted Living
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Dallas Love (14 miles away)
Dallas-Fort Worth International (22 miles away)
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Baylor Medical Plaza (0.4 miles)
Elizabeth Jekot Breast Imaging Center (1.5 miles)
Eye Care Associates (5.4 miles)
Eminent Medical Center (5.4 miles)
The ENT & Allergy Centers of Texas (6.7 miles)
Plano Orthopedic & Sports Medicine Center (8.6 miles)
Restaurants
Pangea (0.7 miles)
Sonic Drive-In (1 miles)
McDonald's (1.5 miles)
Chick-Fil-A (2.4 miles)
Waffle O’licious (2.8 miles)
Torchy’S Tacos (3.2 miles)
Little Caesars Pizza (3.3 miles)
Pharmacies
Walgreens (1 miles)
Walgreens (2.2 miles)
CVS Pharmacy (2.3 miles)
CVS Pharmacy (2.4 miles)
Walgreens (3.6 miles)
Walgreens (3.9 miles)
CVS Pharmacy (3.9 miles)
Transportation
Arapaho Center Station (3.4 miles)
Places of Worship
Shiloh Missionary Baptist Church (3.5 miles)
Chase Oaks Church (6.7 miles)
Episcopal Church Of The Transfiguration (7.4 miles)
Vibrant Senior Living emphasizes active senior living communities that promote independence and engagement through diverse amenities and activities, fostering wellness and social interaction among older adults. These communities range from independent to assisted living, with a focus on personal growth, family involvement, financial planning, and leveraging technology to enhance residents' experiences.
Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.
Assisted living provides moderate support for seniors seeking independence, while memory care offers specialized support for individuals with dementia or cognitive impairments through structured routines and trained staff. Key differences include care approaches, environment security measures, staff training levels, activity types, and cost considerations.
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12 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Dallas Love (14 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Compassionate, dedicated caregivers with strong client rapport and supportive management.
Vibrant Senior Living: A Comprehensive Guide for Active Older Adults
When to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community
Assisted Living and Memory Care: Understanding Their Core Differences