SYNERGY Home Care - Fort Worth, TX in Fort Worth, TX

Pros

• Synergy is a professional and caring group that takes the time to make clients feel confident in their service.
• The team is well-trained and works hard to meet clients' needs.
• The client's father was cared for and pampered by the caregivers until the end.
• Synergy offers 24/7 support with a real person on the line to help navigate difficult times.
• They were a godsend to families in need.
• The caregivers are a blessing and have made a strong impression on families.
• The staff from the office to the caregivers make families feel loved and cared for.
• Any challenges are met with care and utmost commitment to the client; they go above and beyond.
• Clients love Synergy and appreciate the care they receive.
• Families are grateful for the wonderful care provided to their loved ones.
• The office is responsive and helps develop and adjust care plans as needs change; staff are knowledgeable and experienced.
• The company advocates for its clients and goes to bat to ensure needs are met.

Cons

• The reviewer hated it and wished they could give zero stars, calling it the worst home health aide agency.
• They alleged the CEO prioritized money over clients, especially veterans.
• They reported heavy caregiver turnover, with more than five CNAs and no consistent schedule for weeks.
• They were left without a caregiver when services were discontinued, without a replacement arranged.
• They described unresponsive communication, with calls and messages going unanswered.
• They claimed the agency used a different name under VA contracts.
• They said an unknown aide was forced to come to their home without prior consent.

Review

SYNERGY Home Care in Fort Worth is best suited for families that want a high-touch, home-based care solution with a strong emphasis on compassion, professional staffing, and flexible scheduling. The community excels for loved ones who prefer to stay at home rather than move to a facility, and for families that need a reliable care partner they can contact around the clock. The standout value is access to a care team that behaves as an integrated unit - office staff, coordinators, and caregivers all focused on keeping the client safe, comfortable, and engaged. In practice, this means a steady cadence of communication, rapid response to questions, and ongoing refinement of care plans as needs evolve.

Those who may want to consider alternatives include families seeking a guaranteed, fixed caregiver for every shift or those with highly specialized medical needs that require more intensive nursing oversight than a typical home care agency provides. While the reviews repeatedly praise staffing depth and responsiveness, there are signals of potential turnover or variability in the caregiver lineup. For households that require an absolute, no-surprise assignment of one caregiver for an extended period, or for clients with complex medical regimens that demand consistent, nurse-led management, evaluating a different model or a more traditional home health setup may be prudent.

The core strengths - professionalism, genuine warmth, and advocacy - largely offset the common concerns with home care described in the feedback. The office is praised for being responsive and adaptable, with caregivers who go beyond basic tasks to help with dressing, transportation, meal preparation, and light housekeeping. The no-minimum-hours policy and flexible scheduling let families tailor weeks to changing conditions, a crucial advantage when health ebbs and flows or when relatives are coordinating across distances. The 24/7 access to someone who can troubleshoot a difficult moment is repeatedly highlighted as a true relief, transforming anxiety into actionable reassurance.

Caregivers in Fort Worth and nearby communities are described as well-trained, compassionate, and capable of forming meaningful rapport with clients and families. Several families emphasize how the team remains involved over time, with office staff who understand the client's history and preferences, and with caregivers who bring continuity and practical wisdom into daily routines. The ability to adjust care plans as circumstances change - whether adding companionship, stretching to more complex tasks, or scaling back when recovery progresses - is a meaningful offset to the uncertainty that often accompanies aging at home. This proactive, person-centered approach distinguishes Synergy from less flexible providers.

Nevertheless, a weight of caution accompanies the positive narrative. A minority review details frustration with scheduling gaps, inconsistent aides, and a disruption of services that felt abrupt. While such experiences appear to be outliers relative to the dominant pattern of satisfaction, they underscore a real risk: without guaranteed staffing continuity, some families may encounter frequent substitute caregivers, gaps in coverage, or communications that don't land as expected. Privacy and respect concerns were raised in one account, reminding prospective clients to address boundaries and to confirm how replacements are managed, how emergencies are covered, and how caregiver assignments are rotated.

For families moving forward with Synergy, the practical plan is clear. Seek a formal care plan that identifies an assigned primary caregiver and backup coverage, with explicit expectations for scheduling and billing. Ask for examples of how the office coordinates urgent requests, last-minute changes, and weekend needs, and verify the process for updating care plans as health status shifts. Request references from families with similar needs, confirm the 24/7 line's accessibility, and arrange a trial period to observe compatibility between caregiver and client. With due diligence, Synergy can deliver the peace of mind that comes from knowing a thoughtful, capable team is at the helm of home care.

Located in the heart of Fort Worth, Texas, this neighborhood offers convenient access to a variety of healthcare facilities, including Texas Oncology, Fort Worth Brain And Spine, and Baylor Scott & White Hospital. With several pharmacies nearby, residents can easily access their medications. The area also boasts a selection of popular dining options such as Chipotle Mexican Grill and Torchy’s Tacos for those looking to enjoy a meal out. For relaxation and recreation, residents can visit the picturesque Fort Worth Water Gardens or take a stroll in nearby parks like Linwood Park and Overton Park. With transportation options such as the Fort Worth Intermodal Transportation Center close by, getting around the city is made easy. Whether you're seeking top-notch medical care, delicious dining experiences, or tranquil green spaces, this neighborhood offers a diverse range of amenities for seniors considering senior living in Fort Worth.

Physicians

• Texas Oncology (0.1 miles)
• Fort Worth Brain And Spine (0.3 miles)
• Heart Center of North Texas (0.5 miles)
• Fort Worth Plastic Surgery Center (0.7 miles)
• Texas Medical Diagnostics (0.8 miles)
• Texas Health Care, Otolaryngology & Facial Plastic Surgey Associates (0.9 miles)
• Cook Children's Pediatrics Forest Park (1.1 miles)

Hospitals

• Baylor Surgical Center (0.2 miles)
• Baylor Scott & White Hospital Medicine - All Saints (0.2 miles)
• Klabzuba Tower / Texas Health Resources (0.6 miles)
• Texas Health Harris Methodist Hospital Fort Worth (0.8 miles)
• Texas Rehabilitation Hospital of Fort Worth (0.9 miles)
• JPS Hospital (1 miles)
• Texas Health Clearfork (3.6 miles)

Restaurants

• Chipotle Mexican Grill (0.4 miles)
• Torchy’S Tacos (0.6 miles)
• Ol' South Pancake House (0.9 miles)
• Raising Cane's Chicken Fingers (1 miles)
• Pappasito's Cantina (1 miles)
• Maria’s Mexican Kitchen (1 miles)
• Rahr & Sons Brewing Co (1.2 miles)

Places of Worship

• St Stephen Presbyterian Church (1.2 miles)
• First United Methodist Church of Fort Worth (1.8 miles)

Cafes

• Roots Coffeehouse (1.4 miles)
• Starbucks (2 miles)
• Starbucks (2.5 miles)
• Press Cafe (3.3 miles)
• Starbucks (4.2 miles)
• Starbucks (5.3 miles)

Pharmacies

• Walgreens (1.6 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.6 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (3 miles)
• Walmart Pharmacy (3.7 miles)

Parks

• Fort Worth Water Gardens (1.7 miles)
• Linwood Park (2.1 miles)
• Overton Park (2.8 miles)
• Leonard Park (5 miles)

Transportation

• Fort Worth Intermodal Transportation Center (2 miles)

Theaters

• AMC DINE-IN Clearfork 8 (3.6 miles)
• Movie Tavern Hulen (4.7 miles)