Heritage Square

Pros

• The facility has private rooms available, offering residents the option to have a roommate if they choose.
• The staff is described as patient and kind, with a firm understanding of resident needs.
• The main areas of the facility are well maintained, contributing to a pleasant living environment.
• The location is conveniently situated near city transit, making it easily accessible for residents and visitors alike.
• Maintenance issues are addressed promptly, ensuring residents' comfort and safety.
• Physicians visit the facility regularly, providing in-house medical care for residents.
• Residents enjoy friendly interactions and activities organized by the staff, fostering a sense of community.
• Special requests for activities can be considered, showcasing flexibility in catering to residents' preferences.

Cons

• The staffers are not friendly and neglect the residents' needs.
• Rooms are not cleaned because the staff refuses to clean them.
• The manager ignores residents' complaints and does nothing to address issues.
• The owner, Jeff, and the manager, Tina, treat residents poorly and do not pay their staff appropriately.
• Residents feel mistreated, particularly those who are deaf or blind.
• Communication with management can be frustrating due to unreturned calls and lack of accessibility for inquiries.

Review

In recent reviews of a care facility, stark contrasts in experiences highlight the challenges and successes within the establishment. On one hand, several residents and their families have praised the environment for its friendly atmosphere and dedicated staff. Many accolades were given to the private room arrangements that allow for independence, yet still offer the option for those who prefer companionship with a roommate. Reviewers emphasized the facility's advantageous location, which is conveniently situated near city transit, making accessibility easier for visitors and residents alike. The presence of on-site primary healthcare visits and routine maintenance of communal areas added to favorable opinions regarding the living conditions.

However, this praise was met with equally vocal criticism from other residents and family members who raised serious concerns about management and overall care quality. A recurrent complaint was directed at both the owner Jeff and manager Tina. Detractors described them as neglectful, stating that staff interactions were often unfriendly or disrespectful towards both deaf and blind residents. The lack of cleanliness in rooms was pointed out as a significant issue, with claims that staff members were reluctant to perform necessary cleaning duties. Moreover, complaints about ignored grievances amplified frustrations among residents who felt unheard by management.

Despite these conflicting accounts, some reviews noted patience among certain staff members when dealing with resident needs. However, their authority was also perceived as overwhelming by some; while they managed maintenance issues effectively, it seemed this did not extend to fostering a welcoming atmosphere or addressing complaints adequately. These varied experiences have led some reviewers to suggest future residents—or those seeking placements for loved ones—take caution before making decisions about living arrangements within the facility.

Interestingly enough, a clear call-to-action emerged from one positive review recommending prospective residents or their families visit in person rather than relying solely on phone calls or emails for communication. This advice stems from an understanding of how busy management can be with hands-on resident care—though it suggests potential delays when awaiting responses could amplify frustration levels among concerned parties.

The approachability of staff did receive recognition from some quarters; however, ongoing tensions between expectations for compassion versus operational efficiency remained evident throughout various testimonials. Safety concerns highlighted particularly harsh realities faced by vulnerable populations residing there led many to feel extreme distress over whether this facility truly aligns with standards conducive to humane treatment.

Ultimately, readers are left grappling with contrasting portraits painted by current and former residents: while some find solace in a supportive community focused primarily on resident care—with services tailored toward individuals requiring specific accommodations—others allege negligence rooted deeply within structural management issues that cannot be ignored without serious consequences for dependent individuals seeking refuge under this roof.

In conclusion, it is essential for anyone contemplating residency at this facility—or considering it as an option for their loved ones—to weigh these diverse perspectives thoughtfully before drawing conclusions based solely upon superficial impressions or advocacy efforts touting its qualities without addressing evident systemic flaws within its operations alongside commendable aspects worth recognizing too.

Located in Fort Worth, Texas, this area offers a variety of healthcare options including physicians, pharmacies, and hospitals within a few miles radius. The neighborhood provides convenient access to medical care, ensuring peace of mind for seniors who may require regular check-ups or specialized treatments. In addition to healthcare facilities, there are several cafes and restaurants nearby for socializing and dining out with friends or family. Parks such as the Fort Worth Water Gardens offer opportunities for leisurely walks and relaxation outdoors. Places of worship are also easily accessible for those seeking spiritual fulfillment. Overall, this area presents a well-rounded environment for senior living with ample amenities and services in close proximity.

Physicians

• Cook Children's Neighborhood Clinic (1.8 miles)
• Texas Medical Diagnostics (2.6 miles)
• Texas Health Care, Otolaryngology & Facial Plastic Surgey Associates (2.6 miles)
• Texas Oncology (3.2 miles)
• Heart Center of North Texas (3.3 miles)
• Fort Worth Brain And Spine (3.4 miles)
• Fort Worth Plastic Surgery Center (3.4 miles)

Pharmacies

• Walmart Pharmacy (2 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (2.8 miles)
• Walgreens (2.9 miles)
• Walgreens (4.4 miles)
• CVS Pharmacy (4.4 miles)
• CVS Pharmacy (4.8 miles)

Cafes

• Roots Coffeehouse (2.1 miles)
• Starbucks (4.2 miles)
• Starbucks (5.8 miles)
• Press Cafe (6.5 miles)
• Starbucks (6.8 miles)

Restaurants

• Rahr & Sons Brewing Co (2.2 miles)
• Silver Leaf Cigar Lounge (2.6 miles)
• Salsa Limon Centro (2.7 miles)
• Chipotle Mexican Grill (3.1 miles)
• Coyote Drive-In (3.2 miles)
• Torchy’S Tacos (3.6 miles)
• Chick-Fil-A (3.8 miles)

Parks

• Fort Worth Water Gardens (2.2 miles)
• Linwood Park (4.1 miles)
• Overton Park (5.9 miles)
• Leonard Park (8 miles)

Hospitals

• JPS Hospital (2.3 miles)
• Texas Health Harris Methodist Hospital Fort Worth (2.9 miles)
• Klabzuba Tower / Texas Health Resources (2.9 miles)
• Texas Rehabilitation Hospital of Fort Worth (3 miles)
• Baylor Scott & White Hospital Medicine - All Saints (3.3 miles)
• Baylor Surgical Center (3.4 miles)
• Cooks Childrens Clinic (6.3 miles)

Transportation

• Fort Worth Intermodal Transportation Center (2.3 miles)

Places of Worship

• First United Methodist Church of Fort Worth (2.9 miles)
• St Stephen Presbyterian Church (4.2 miles)
• Lake Arlington Baptist Church (6.9 miles)

Theaters

• AMC DINE-IN Clearfork 8 (6.8 miles)
• Movie Tavern Hulen (7.7 miles)