Surrounding Arms In Home Care Service

Pros

• Assisting Hands is described as like family by a client who received overnight care.
• They provide visits, shopping, transportation to appointments, and help with cleaning, with high family satisfaction.
• Sarah is described as awesome, friendly, and knowledgeable about Assisting Hands.
• Tempie is praised for being kind and efficient in matching the right caregiver.
• Tee is highlighted as an excellent assistant who helps with medications and PTSD support.
• Boots the therapy dog is a joy to see and adds a personal touch.
• Assisting Hands is reliable, kind, thoughtful, and professional.
• The service is reasonably priced and punctual for medical transportation.
• Lunch was provided during the pandemic, lifting spirits.
• Kim Beveridge and Boots are appreciated for their ongoing support to residents and staff.
• Assisting Hands offers a more personal touch than many other services.

Cons

• The reviewer was told lifting the elderly father wouldn't be an issue, but the first caregiver dropped him.
• There were constant scheduling conflicts and days when no one showed up.
• The reviewer was told this was their fault for living outside of town.
• Two days before Christmas, the original caregiver called in sick, coverage arrived 15 minutes late, and the caregiver refused to enter the house due to a dog.
• The owner allegedly hung up on the reviewer's husband when they demanded answers.
• The reviewer described the company as unreliable with terrible business practices and claimed they lost money because the service could not fulfill what they were hired to do.
• They would have given negative stars if possible.

Review

For more than a decade, this family has relied on Assisting Hands as more than a caregiver service - they've come to feel like family. From overnight support when living independently to ongoing visits at a facility, the team has helped with a broad range of needs: attending appointments, doing shopping, and keeping things clean. The dependability and personal touch have left the family and their relatives - several of whom are professionals themselves, including a daughter-in-law who is a nurse - feeling satisfied and confident. The sentiment is clear: if someone is seeking compassionate, attentive home care, this is a service they'd readily recommend to others.

A standout thread throughout the testimonials is the people who make the difference. Sarah, in particular, is praised for her warmth and knowledge about Assisting Hands. She was described as awesome and friendly, ready to answer questions and eager to engage with the community, with hopes of speaking at the American Legion Post 163 in Weatherford. That level of personal engagement - beyond simply providing a service - appears to be a hallmark of how the team connects with clients and their families.

Caregiving goes beyond tasks; it's about trust and fit. Several reviews highlight how well the agency supports families in caring for loved ones, especially older relatives. The team is commended for being communicative and for carefully pairing a caregiver with a senior who genuinely gets along with and trusts that caregiver. When the right match is found, it translates into smoother days, less stress, and a sense of security that the care recipient is in good hands. This emphasis on reliable communication and thoughtful matching comes up repeatedly as a core strength.

Not all experiences, however, are without bumps. One detailed account describes a sequence of serious reliability issues that left a family frustrated and financially strained. They recount being told lifting their elderly father wouldn't be an issue, only to have the first caregiver drop him. Scheduling conflicts were frequent, and there were days with no show. The most painful moment came two days before Christmas: the caregiver called in sick, coverage arrived late, and then refused to stay in the house because of a dog. The family felt abandoned - left their dad alone, canceled plans, and faced a ruined event. The owner's reaction, described as hanging up on the husband, cemented a view of unreliability. The sentiment, "10/10 unreliable and terrible business practice," is stark, yet it stands as a cautionary note about the importance of consistent coverage and clarity around pet-related accommodations.

Against that challenging experience, there are many deeply positive stories of care and compassion. One caregiver named Tee is highlighted for excellence, with praise for her pride in work and for helping with personal health management, including setting up medications and reminding the client to take them daily. Across the board, reviewers describe Assisting Hands as reliable, kind, thoughtful, and professional - attributes that translate into real, tangible benefits for clients who need ongoing assistance. The sentiment is clear: the team meets a broad spectrum of needs with genuine care and a willingness to go the extra mile.

The services extend beyond routine care to trusted partnerships and timely logistics. Several clients describe excellent experiences with medical transportation - after procedures, on time, reasonably priced - and express sincere appreciation for the timeliness and professionalism that makes future procedures less stressful. One couple even recounts a trip to Ft. Worth for a wedding, where a single call to Tempie set everything in motion to find the perfect caregiver for a wheelchair-bound husband. Clevetta arrived with a cheerful attitude and handled the caregiving tasks with competence, enabling the couple to participate fully in the wedding and related events. The gratitude in these stories is palpable.

The warmth and community spirit are further embodied by Kim Beveridge and Boots the therapy dog. Clients speak affectionately of meeting Kim and Boots at Legacy Oaks of Azle, noting the companionship Boots provides and the thoughtful attention Kim gives to every detail of planning and care. The relationships with Boots are described as a constant source of joy, with notes of A++ for the companionship and comfort Boots offers. The partnership between staff, residents, and family members grows into a shared sense of well-being, enhanced by Kim's leadership and Boots' gentle presence.

Finally, many reviewers emphasize the broader impact of Assisting Hands on daily life and community. They mention receiving thoughtful gestures during difficult times, such as meals provided for staff and residents during the pandemic, a gesture that brought smiles and gratitude. There are acknowledgments of the company's dedication to customers and staff alike, and repeated statements of appreciation for the overall care, empathy, and "personal touch" that sets Assisting Hands apart. Across the board, the message is clear: while there are challenges to navigate, the company consistently demonstrates care, dedication, and a passion for helping people live comfortably and with dignity.

This part of Fort Worth, Texas, offers a convenient and diverse range of amenities suitable for senior living. With several healthcare options such as physicians' offices, hospitals, and pharmacies within a few miles, residents can easily access medical services. Additionally, there are numerous places of worship for spiritual fulfillment and cafes and restaurants for socializing and dining out. The area also features parks like Fort Worth Water Gardens and Cravens Park for outdoor recreation. The proximity to the Fort Worth Intermodal Transportation Center provides easy access to public transportation for those who may not drive. Overall, this neighborhood provides a well-rounded community with essential services and recreational opportunities for seniors looking for a comfortable living environment.

Physicians

• Stop Six Sunrise Edition (1 miles)
• Moonhee Lee (3 miles)
• Cook Children's Neighborhood Clinic (3.9 miles)
• Sideline Orthopedics and Sports - Park Springs Blvd (4.7 miles)
• Arlington Family Health (5.5 miles)
• Mullanax Dermatology Associates (5.6 miles)
• Occupational Health Solutions (6.4 miles)

Places of Worship

• Lake Arlington Baptist Church (2.9 miles)
• St John the Apostle United Methodist Church (6.5 miles)
• First United Methodist Church of Fort Worth (7 miles)
• Cornerstone Baptist Church (7.7 miles)
• St Stephen Presbyterian Church (7.7 miles)
• New Life Fellowship (8.2 miles)

Pharmacies

• CVS Pharmacy (3.1 miles)
• Walgreens (3.5 miles)
• Walmart Pharmacy (3.6 miles)
• Walgreens (4.4 miles)
• CVS Pharmacy (5.4 miles)
• CVS Pharmacy (5.6 miles)
• CVS Pharmacy (5.7 miles)

Restaurants

• Chick-Fil-A (3.4 miles)
• Scooters Sports Bar and Grill (3.6 miles)
• McDonald's (4.1 miles)
• Whataburger (4.2 miles)
• Bobby V's Sports Gallery Cafe (5.3 miles)
• Fork In The Road (5.3 miles)
• Chick-Fil-A (5.6 miles)

Hospitals

• JPS Hospital (6.1 miles)
• Medical Center of Arlington (6.7 miles)
• Texas Health Harris Methodist Hospital Fort Worth (6.9 miles)
• Klabzuba Tower / Texas Health Resources (6.9 miles)
• Texas Rehabilitation Hospital of Fort Worth (7 miles)
• Baylor Scott & White Hospital Medicine - All Saints (7.2 miles)
• Baylor Surgical Center (7.3 miles)

Cafes

• Roots Coffeehouse (6.1 miles)
• The Tipsy Oak (7 miles)
• Starbucks (8.4 miles)

Theaters

• AMC The Parks At Arlington 18 (6.2 miles)

Parks

• Fort Worth Water Gardens (6.3 miles)
• Cravens Park (8.1 miles)
• Linwood Park (8.2 miles)

Transportation

• Fort Worth Intermodal Transportation Center (6.4 miles)