Good Samaritan Society White Acres in El Paso, TX

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Good Samaritan Society White Acres

Good Samaritan Society White Acres in El Paso, TX

7304 Good Samaritan Ct,Bldg 300, El Paso, TX 79912

For more information about senior living options: (844) 490-3973

4.3 from 90 reviews
5 stars
71
4 stars
2
3 stars
1
2 stars
1
1 stars
15

Assisted Living Skilled Nursing Facility

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    Overall Review of Good Samaritan Society White Acres

    Pros

    • pro The employees are very kind and help with all the information needed.
    • pro The reviewer's mother is receiving good care at the rehabilitation facility.
    • pro The facility is excellent and a wonderful place for loved ones who need assistance.
    • pro The staff are always available to answer questions and provide quality care.
    • pro The nursing staff has been phenomenal with a 100-year-old grandmother.
    • pro The team at White Acres - El Paso has always been great, super attentive and professional.
    • pro The facility is clean, and the rooms are large and inviting.
    • pro The facility is beautiful, and staff are extremely helpful and attentive to residents.
    • pro White Acres has been a great experience; the nurses take good care of residents, and the staff care about their jobs.
    • pro RN Cueto is excellent.

    Cons

    • pro The facility is evil.
    • pro The staff is very rude, especially the therapist.
    • pro They cannot answer questions and try to shut people up.
    • pro The care provided is horrible, and families are advised not to bring their loved ones here.
    • pro They deny last-minute requests, suggesting they have something to hide.
    • pro The social worker is useless and does not help with paperwork.
    • pro The facility's negligence killed a loved one.
    • pro There are unprofessional, offensive behaviors among the nursing staff, including flirting and gossiping about residents.
    • pro The front desk is defensive and insists on a doctor's note for a tour, which feels like a red flag.

    Review

    Good Samaritan Society White Acres in El Paso is best suited for families prioritizing solid, hands-on rehabilitation and daily nursing care in a clean, welcoming setting. The reviews consistently point to a staff that is approachable, responsive, and genuinely engaged in residents' day-to-day well-being. Patients recovering from surgery or illness and long-term residents who value steady medical attention, reliable meals, and a tidy, comfortable environment will find a favorable match here. The facility's strongest assets are attentive nursing teams, stable or improving leadership, and a reputation for cleanliness and helpful front-line support, all of which translate into real peace of mind for families seeking reliable care discipline.

    That said, this community warrants a careful look for families with higher-acuity needs or elevated expectations about administrative responsiveness. Several reviews flag experiences where front-desk interactions felt punitive or obstructive, including requests for tours or information. Others recount communication gaps, billing confusion, or difficulty obtaining timely responses from social workers and administration. These red flags matter most when a loved one requires intense coordination with doctors, consistent scheduling, or rapid escalation of concerns. For families who cannot tolerate delays, frequent unanswered questions, or opaque processes, alternatives may offer greater transparency and smoother navigation.

    The key pros - competent nursing and therapy staff, a culture of attentiveness, and a well-maintained, pleasant facility - often offset many day-to-day frustrations. Families regularly praise the nurses for reliability, the quality of care on the skilled nursing side, and the positive tone of many team members. The environment feels inviting, with spacious rooms, good food, and a sense that the place is run with genuine concern for residents' comfort. When care teams are aligned and accessible, these strengths translate into meaningful improvements for residents' daily experiences, helping families feel confident about ongoing supervision and discharge-ready rehabilitation progress.

    Nevertheless, the most troubling reviews center on professionalism and consistency at the administrative and ancillary levels. A subset of visitors describe unprofessional behavior, privacy concerns, or insinuations about staff boundaries that undermine trust. Others recount insufficient follow-through on care plans, missed appointments, or billing disputes that complicate long-term planning. A few accounts veer into grave outcomes or alarming lack of clarity about a resident's condition and the circumstances surrounding serious incidents. While these episodes are not universal, they are persuasive signals that governance, communication, and accountability require proactive, first-rate oversight by families who must partner closely with the facility.

    For decision-making, it helps to distinguish between short-term rehab goals and long-term care expectations. The rehab-and-nursing core is clearly a strength, offering skilled therapy and attentive bedside care that can support meaningful recovery and stabilization. If a loved one needs ongoing medical supervision with consistent staffing, White Acres can deliver, provided the family maintains a vigilant, engaged role in care planning and regular check-ins with the director of nursing and social workers. However, for those prioritizing seamless administrative interactions, transparent billing, and consistently professional behavior across all staff layers, the reviews suggest it is prudent to compare alternatives where governance structures and escalation paths are more clearly defined.

    The practical takeaway is clear: White Acres is a credible, capable option for rehabilitation and daily nursing care, supported by a clean, welcoming environment and a staff that many families regard as caring and responsive. Yet the community asks for deliberate due diligence, especially for residents with complex medical needs or families who require unfaltering transparency and timely communication. Pros offset cons most effectively when families stay closely involved, request detailed care plans, and press for clear points of contact across admissions, nursing, and billing. If those conditions can be met and sustained, this community stands as a strong contender in El Paso. If not, exploring alternatives with a more consistent administrative backbone and clearer care coordination may be the wiser path.

    Features

    Housing

    • 44 resident community capacity 44 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • El Paso International (11 miles away) El Paso International (11 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Good Samaritan Society White Acres is an assisted living community located in El Paso, TX. As a skilled nursing facility, it offers comprehensive care services to meet the needs of its residents. The community provides a comfortable and home-like environment for seniors, with fully furnished accommodations and a variety of amenities.

    Residents can enjoy their favorite shows or movies with cable or satellite TV in their private rooms. There is also a dining room where delicious meals are served restaurant-style, catering to special dietary restrictions if necessary. Housekeeping services ensure that the living spaces are clean and well-maintained.

    For those who appreciate outdoor activities and nature, there is a garden and outdoor space where residents can relax and socialize. A small library is available for those who enjoy reading and learning. Telephone services are provided to keep in touch with loved ones, and Wi-Fi/high-speed internet access enables residents to stay connected digitally.

    The caring staff at Good Samaritan Society White Acres provides 24-hour supervision, ensuring the safety and well-being of all residents. They offer assistance with daily living activities such as bathing, dressing, and transfers. Medication management is provided, ensuring that residents receive their medications timely and accurately.

    The community prioritizes mental wellness through its dedicated mental wellness program. This program aims to promote emotional well-being among residents by providing appropriate support and resources.

    Convenience is another advantage of choosing Good Samaritan Society White Acres as an assisted living community. There are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters nearby for easy access to various amenities outside the community. Additionally, move-in coordination services are available to assist new residents in transitioning smoothly into their new home.

    Overall, Good Samaritan Society White Acres offers a comprehensive range of care services in a comfortable and welcoming environment. With various amenities available both within the community and nearby locations, seniors residing here can enjoy an enriched lifestyle filled with engaging activities tailored to their individual preferences and needs.

    Nearby Places of Interest

    Physicians

    • El Paso Pediatric Associates (0.4 miles)
    • Westside Family Medicine (1.2 miles)
    • Upper Valley Urgent Care Center (1.9 miles)
    • Mt West Family Health Center (2 miles)
    • Rio Vista Behavioral Health Hospital (2.6 miles)
    • Texas Tech Physicians of El Paso (4.1 miles)
    • El Paso Cardiology Associates (4.4 miles)

    Restaurants

    • Chick-Fil-A (0.7 miles)
    • McDonald's (0.9 miles)
    • Whataburger (0.9 miles)
    • Los Jarrones (1.8 miles)
    • McDonald's (2 miles)
    • P.F. Chang's China Bistro (2.2 miles)
    • Taco Bell (2.2 miles)

    Cafes

    • Starbucks (0.9 miles)
    • Starbucks (1.7 miles)
    • Dutch Bros Coffee (2.8 miles)
    • Teapioca Lounge (3.8 miles)
    • Starbucks (6 miles)
    • District Coffee (7.4 miles)
    • L & J Cafe (7.9 miles)

    Pharmacies

    • Walgreens (0.9 miles)
    • Walgreens (1.2 miles)
    • Walgreens (2.2 miles)
    • Farmacias de Similares (4.8 miles)
    • Walgreens (5.7 miles)
    • Walgreens (7.2 miles)
    • CVS Pharmacy (7.4 miles)

    Theaters

    • Cinemark (1 miles)

    Parks

    • Crestmont Park (2.1 miles)
    • Chihuahuita Park (7.8 miles)
    • Parque Chamizal (8.8 miles)

    Hospitals

    • The Hospitals of Providence Transmountain Campus (4.1 miles)
    • Providence Memorial Hospital (6.3 miles)
    • Sierra Medical Center (6.6 miles)
    • Texas Tech Medical Center (8.9 miles)
    • University Medical Center of El Paso (9 miles)
    • El Paso Children's Hospital (9 miles)
    • Nucleo Hospitalario Med (9.3 miles)

    Places of Worship

    • Abundant Living Faith Center (4.8 miles)

    Transportation

    • TSA Security Check Point (10.2 miles)
    • Hertz Rent A Car (10.2 miles)
    • El Paso International Airport (ELP) (10.2 miles)

    Frequently Asked Questions

    Where is Good Samaritan Society White Acres?

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